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Jet Service Desk 1.60 |
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High-speed HelpDesk/Service Desk system which includes following workflows: Request Management, Incident Management, Problem Management, Change Management, Service Asset and Configuration Management, Service-Level Management, Knowledge Management.
Download Jet Service Desk by Da COBRA Software LLC
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Jet Service Desk is a high-speed HelpDesk/Service Desk system which includes following workflows: Request Management, Incident Management, Problem Management, Change Management, Service Asset and Configuration Management, Service-Level Management, Knowledge Management. Jet Service Desk main module corresponds to classic Windows application which takes 4-9 MB of memory and doesn't need to install additional platforms and libraries.
Additional modules and features:
-Events notifying system
-Reporting system based on Fast Report 4
-Administrator module
-Jet Service Desk Mail Gate
-Events notifying system
Main module includes integrated notifying system which informs the users about the following events:
-new request registration without responsible
-new request registration for current user
-adding comments and files to the request of current user by clients
-approach of start/reaction time of the request
-request due date expiration
Notifying is performed through the display of messages in Tray-menu. By left mouse button click on message the system opens a current request.
Reporting system
The reporting system is based on Fast Report 4 report builder. Jet Service Desk application transfer the report executing parameters to Fast Report. Fast Report executes the SQL-query included to the report, with parameters from application, and prepares the report. Consequently, the users of system may easily execute, create and modify the report forms.
PCWin Note:
Jet Service Desk 1.60 download version indexed from servers all over the world. There are inherent dangers in the use of any software available for download on the Internet.
PCWin free download center makes no representations as to the content of Jet Service Desk version/build 1.60 is accurate, complete, virus free or do not infringe the rights
of any third party. PCWin has not developed this software Jet Service Desk and in no way responsible for
the use of the software and any damage done to your systems. You are solely responsible for adequate protection and backup of the data and equipment used in connection with using software Jet Service Desk.
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Platform: Windows 2000, Windows 2003, Windows XP, Windows Vista
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Category: Business & Finance / CRM
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