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ManageEngine ADSelfService Plus is a secure, web-based end-user password reset program for domain users perform self-password reset, self-account unlock and self update of personal details in Active Directory. Thus it helps in a large scale to eliminate a leading source of help desk calls and associated expenses by automating password resets and account unlocks thereby optimizing employee productivity. The end users can reset password on their own and also update their personal details in Active Directory with ease .The software provides a detailed Audit Report on all changes done with it, which addresses the compliance and audit needs of organizations. An enrollment process ensures security of password resets by mandating users to answer self set validation questionnaire, reports on enrollment further enhances the process. The password reset end user software also provides reports on account status and password status of users in the form of comprehensive account status reports. Reports can be scheduled regularly and email notifications can be automatically send to users whose passwords are soon to expire. The product ensures the identity of a user while password resets with security question and answer settings. Thus ADSelfService Plus benefits (a) the end users increasing productivity, by eliminating frustrating time delays, (b) help desk technicians with reduced workload and tickets on password reset and (c) the administrator ensuring compliance, security and efficiency in managing the domain network resources.
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