Free Downloads: Call Center Excel Templates

cc-Modeler Professional call center software simplifies staffing, scheduling and optimizing service in your call center - no matter whether it is large or small.

cc-Modeler Professional Call Center software simplifies staffing, scheduling and optimizing service in your Call Center - no matter whether it is large or small.

Features:
- Identify your staffing needs for each period throughout the day.
- Handle multiple shifts and planned breaks, so that you can optimize agent schedules.
- Provide...

Category: Business & Finance / Business Finance
Publisher: Belgrave Park Pty Ltd, License: Shareware, Price: USD $89.00, File Size: 14.7 MB
Platform: Windows

PrettyMay Call Center for Skype (PMCCS) is a 100% software-based call center solution for Skype.

PrettyMay Call Center for Skype (PMCCS) is a 100% software-based Call Center solution for Skype. It allows small sized businesses to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), extension transferring, Call recording and personalized voicemail capabilities - and a lot more as well....

Category: Business & Finance / Applications
Publisher: PrettyMay Inc., License: Shareware, Price: USD $150.00, File Size: 5.5 MB
Platform: Windows

Terrasoft Call Center provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.

Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.

Category: Business & Finance
Publisher: Terrasoft CRM Software, License: Demo, Price: USD $2490.00, File Size: 9.9 MB
Platform: Windows

Voicent's Call Center Manager is a powerful software tool for measuring and managing Call Centers.

Voicent's Call Center Manager is a powerful software tool for measuring and managing Call Centers. Use it to:

- Manage Agent Performance Quality
- Easy Call monitoring and recording, "whisper coaching" capability enables live-Call agent coaching and training that is inaudible to customers; real-time reporting of activity and...

Category: Internet / Communications
Publisher: Voicent Communications, Inc., License: Shareware, Price: USD $2.50, File Size: 110.6 MB
Platform: Windows

An advanced, yet simple-to-use telephone tware answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, and others.

An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: Call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording. Advanced Call Center can send Call notifications to your pager and voice...

Category: Internet
Publisher: Pingram Software, License: Shareware, Price: USD $39.95, File Size: 2.3 MB
Platform: Windows

This solution was especially developed for working with salesforce.

This solution was especially developed for working with salesforce.com - requires Professional, Enterprise, Unlimited or Developer Edition.

Features:

- Integration of the salesforce Call Center adapter and SoftPhone version 3
- Click and Dial - just click on the phone icon which is added to each phone number, use the SoftPhone to dial or the...

Category: Internet / Communications
Publisher: Mirage Computer Systems GmbH, License: Shareware, Price: USD $126.52, File Size: 24.8 MB
Platform: Windows

Call Center Software to manage campaigns and monitor Agents. Features auto pacing; maintain drop rate threshold to satisfy FTC requirement; live-call whisper coaching; real time call center visibility and reports; predictive dialer or auto dialer

Call Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Statistical reporting helps you meet Safe Harbor FTC requirement for collecting and maintaining dropped-Call reports, providing protection from prosecution for occasional, accidental rule...

Category: Business & Finance / Database Management
Publisher: Voicent Communications, Inc, License: Freeware, Price: USD $0.00, File Size: 367.0 KB
Platform: Windows

Personal Portfolio complements the Office suite of applications with 300 new Word templates, 120 Excel templates, 90 PowerPoint templates, and 90 new stationeries for Outlook.

Personal Portfolio complements the Office suite of applications with 300 new Word Templates, 120 Excel Templates, 90 PowerPoint Templates, and 90 new stationeries for Outlook. Use this collection to add a little spice to your letters, e-mails, and even shopping lists, should you wish. And if you must stare at Excel spreadsheets all day, any change to the dull...

Category: Audio / Utilities & Plug-Ins
Publisher: Microsoft, License: Shareware, Price: USD $0.00, File Size: 0
Platform: Windows

Automatically schedule up to 25 doctors to 5 daily calls each day for up to a year with Excel. Call preferences and qualifications are combined with doctor availability and call history each day to randomly select who is assigned to each call.

Automatically schedule up to 100 doctors to 10 daily calls each day for up to a year with Excel. Call preferences and qualifications are combined with doctor availability and Call history each day to randomly select who is assigned to each Call. Holiday and weekend calls, as well as weekday calls are evenly and fairly distributed to all of your doctors throughout the...

Category: Business & Finance
Publisher: Shift Schedules, License: Shareware, Price: USD $299.00, File Size: 2.3 MB
Platform: Windows

Create yearly, monthly or weekly budget templates in MS Excel.

Create yearly, monthly or weekly budget Templates in MS Excel. Excel 2000 or higher required.

Category: Business & Finance / MS Office Addons
Publisher: Sobolsoft, License: Shareware, Price: USD $19.99, File Size: 353.0 KB
Platform: Windows

We have invested 3 years into developing our Excel Gantt Chart templates incorporating the requirements of hundreds of customers.

We have invested 3 years into developing our Excel Gantt Chart Templates incorporating the requirements of hundreds of customers. Whilst our solutions look simple and are easy to use, they are the most powerful, professional Gantt Chart Templates available.

After years in senior Project Management roles, the founder of Chart Gantt, Marcus Tarrant, found that most...

Category: Business & Finance / Project Management
Publisher: Chartgantt.com, License: Freeware, Price: USD $0.00, File Size: 466.0 KB
Platform: Windows, Mac

Create templates for employee shift schedules in MS Excel.

Create Templates for employee shift schedules in MS Excel. Excel 2000 or higher required.

Category: Business & Finance / MS Office Addons
Publisher: Sobolsoft, License: Shareware, Price: USD $19.99, File Size: 3.0 MB
Platform: Windows

WhoCalls will use your modem to detect the CallerID of a calling party.

WhoCalls will use your modem to detect the CallerID of a calling party. Caller ID (caller identification or CID, and more properly calling number identification CNID, also known as CLID:calling line identity or CLIP:calling line identification presentation) is a telephone service that transmits the caller number to the called party telephone equipment during the ringing signal or when the...

Category: Internet / Dial-up & Connectivity
Publisher: MAW Software Ltd., License: Shareware, Price: USD $20.00, File Size: 2.6 MB
Platform: Windows

Excel spreadsheet for assigning up to 5 daily calls to 30 doctors for one year. Companion spreadsheet for 10 calls and 60 doctors. Creates vCalendar file for your PDA, Smart Phone and Outlook Calendar.

The Doctors Call Scheduler Excel spreadsheet schedules doctor's daily calls for a full year. It was developed with the assistance of a doctor responsible for scheduling 30 doctors to 5 calls per day for an anesthesiology clinic. You simply specify the doctor's names and the number of doctors that need to be on Call each day of the week. You then proceed to assign first...

Category: Business & Finance
Publisher: Shift Schedules, License: Shareware, Price: USD $199.00, File Size: 2.7 MB
Platform: Windows, Mac

eXcelator CTR is a powerful Excel Add-In. We can call it Cells Text Remover in short CTR. It removes text from Excel Cells with different criteria and conditions. With eXcelator CTR you can process as many cells as you want in a single process.

eXcelator CTR is a powerful Excel Add-In. We can Call it Cells Text Remover in short CTR. It removes text from Excel Cells with different criteria and conditions. With eXcelator CTR you can process as many cells as you want in a single process. It is designed to give you a user friendly environment with lightning speed and quality results. It saves your precious time and...

Category: Business & Finance / Word Processing
Publisher: Technocom, License: Shareware, Price: USD $29.95, EUR22.95, File Size: 532.6 KB
Platform: Windows

Answering Machine for scripting your own professional call center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis.

Answering Machine for scripting your own professional Call Center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis. With Dialgo Personal Call Center v2.0, you can program your computer to have spoken dialogues over your phone with full bloodied email...

Category: Internet / Communications
Publisher: Tim, License: Shareware, Price: USD $199.00, File Size: 4.4 MB
Platform: Unknown

Do you want to: open an .

Do you want to: open an .xls or .xlsx file made in Microsoft Excel or a PlanMaker workbook, but don't have a suitable spreadsheet program installed?

Do you wish to view such a file on your screen, print it, even create a PDF file from it?
With PlanMaker you can open, view and prints these document types:
-.xlsx, .xlsm Microsoft Excel 2007 and 2010

Category: Business & Finance / MS Office Addons
Publisher: SoftMaker Software GmbH, License: Freeware, Price: USD $0.00, File Size: 4.2 MB
Platform: Windows

Whether you are a call center, brokerage firm or small business CTILink provides an inexpensive link between the PBX and enterprise database.

Whether you are a Call Center, brokerage firm or small business CTILink provides an inexpensive link between the PBX and enterprise database. CTILink is highly configurable and supports JScript, VBScript and HTML via it's built in browser window and also includes an extensive COM interface to enable the user to customize both its appearance and behavior.

Category: Internet / Communications
Publisher: CTI Software, License: Freeware, Price: USD $0.00, File Size: 2.4 MB
Platform: Windows

With this Office add-in, you can easily open multiple documents in a single window, using tabs for switching sets of Workbooks.

With this Office add-in, you can easily open multiple documents in a single window, using tabs for switching sets of Workbooks. It is compatible with Microsoft Excel 2003, Excel 2007 and Excel 2010 (32 / 64 bit).
Workbook Tabs for Excel features a powerful setting Center. Here you may configure all Workbook Tabs for Excel settinigs, such as: To...

Category: Business & Finance / MS Office Addons
Publisher: Detong Technology Ltd., License: Shareware, Price: USD $0.00, File Size: 0
Platform: Windows

cc-Modeler Lite is the ultimate, easy-to-use Erlang C tool - it simplifies the analysis of call center staffing requirements and service performance.

cc-Modeler Lite is the ultimate, easy-to-use Erlang C tool - it simplifies the analysis of Call Center staffing requirements and service performance. It uses the industry-standard Erlang C traffic model, as well as simulation. cc-Modeler is powerful and quick, with many features not found in other Erlang C calculators. It is suitable for any size of operation, from a help desk...

Category: Utilities / Misc. Utilities
Publisher: KoolToolz, License: Freeware, Price: USD $0.00, File Size: 14.7 MB
Platform: Windows

Create yearly, monthly or weekly cash flow templates in MS Excel.

Create yearly, monthly or weekly cash flow Templates in MS Excel. Excel 2000 or higher required.

Category: Business & Finance / MS Office Addons
Publisher: Sobolsoft, License: Shareware, Price: USD $19.99, File Size: 357.0 KB
Platform: Windows

The events of S.

The events of S.T.A.L.K.E.R.: Call of Pripyat unfold shortly after the end of S.T.A.L.K.E.R.: Shadow of Chernobyl. Having discovered about the open path to the Zone Center, the government decides to hold a large-scale military "Fairway" operation aimed to take the CNPP under control.

Category: Multimedia & Design / Multimedia App's
Publisher: GSC Game World, License: Freeware, Price: USD $0.00, File Size: 423.2 MB
Platform: Windows

TapiRex caller id software shows a contact for an incoming phone-call with image, name and company. Microsoft Outlook is supported as source for the addresses as well as any other ODBC-database.

TapiRex caller id software shows a contact for an incoming phone-Call with image, name and company. Microsoft Outlook is supported as source for the addresses as well as any other ODBC-database (like Access, mySQL, SQL-Server, ...). The program can even show incoming calls on any telephone plugged to any computer in your network (client-server mode). Any developer can extend the program...

Category: Internet / Internet Phone and Teleconferencing
Publisher: Scavix Software Ltd. & Co. KG, License: Shareware, Price: USD $26.90, EUR19.9, File Size: 4.0 MB
Platform: Windows

Go4Customer Call Recording Machine records all the important calls to your Hard Disk manually with a push of button.

Go4Customer Call Recording Machine records all the important calls to your Hard Disk manually with a push of button. It stores the files in .wav format with time and date and can be renamed by user, it needs is Voice Modem. It can record phone conversations and monitor Call-Center agents. Save time and money managing your recordings. Easily save and review recorded...

Category: Utilities / System Utilities
Publisher: Cyber Futuristics India Pvt.Ltd., License: Shareware, Price: USD $14.95, File Size: 2.6 MB
Platform: Windows

Excel Report Builder is a flexible report generator for Microsoft Excel that creates reports in xls format.

Excel Report Builder is a flexible report generator for Microsoft Excel that creates reports in xls format. The program allows to create from, columnar and complex master-detail reports. Excel Report Builder can execute SQL statements, get data from different databases and put it into report using Excel report template file. Software allows creating report...

Category: Business & Finance / MS Office Addons
Publisher: Report Merge, License: Shareware, Price: USD $49.95, File Size: 4.1 MB
Platform: Windows