Free Downloads: Call Center Management Ppt

PrettyMay Call Center for Skype (PMCCS) is a 100% software-based call center solution for Skype.

PrettyMay Call Center for Skype (PMCCS) is a 100% software-based Call Center solution for Skype. It allows small sized businesses to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), extension transferring, Call recording and personalized voicemail capabilities - and a lot more as well....

Category: Business & Finance / Applications
Publisher: PrettyMay Inc., License: Shareware, Price: USD $150.00, File Size: 5.5 MB
Platform: Windows

Terrasoft Call Center provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.

Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.

Category: Business & Finance
Publisher: Terrasoft CRM Software, License: Demo, Price: USD $2490.00, File Size: 9.9 MB
Platform: Windows

cc-Modeler Professional call center software simplifies staffing, scheduling and optimizing service in your call center - no matter whether it is large or small.

cc-Modeler Professional Call Center software simplifies staffing, scheduling and optimizing service in your Call Center - no matter whether it is large or small.

Features:
- Identify your staffing needs for each period throughout the day.
- Handle multiple shifts and planned breaks, so that you can optimize agent schedules.
- Provide...

Category: Business & Finance / Business Finance
Publisher: Belgrave Park Pty Ltd, License: Shareware, Price: USD $89.00, File Size: 14.7 MB
Platform: Windows

Call Center Software to manage campaigns and monitor Agents. Features auto pacing; maintain drop rate threshold to satisfy FTC requirement; live-call whisper coaching; real time call center visibility and reports; predictive dialer or auto dialer

Call Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Statistical reporting helps you meet Safe Harbor FTC requirement for collecting and maintaining dropped-Call reports, providing protection from prosecution for occasional, accidental rule...

Category: Business & Finance / Database Management
Publisher: Voicent Communications, Inc, License: Freeware, Price: USD $0.00, File Size: 367.0 KB
Platform: Windows

Voicent's Call Center Manager is a powerful software tool for measuring and managing Call Centers.

Voicent's Call Center Manager is a powerful software tool for measuring and managing Call Centers. Use it to:

- Manage Agent Performance Quality
- Easy Call monitoring and recording, "whisper coaching" capability enables live-Call agent coaching and training that is inaudible to customers; real-time reporting of activity and...

Category: Internet / Communications
Publisher: Voicent Communications, Inc., License: Shareware, Price: USD $2.50, File Size: 110.6 MB
Platform: Windows

An advanced, yet simple-to-use telephone tware answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, and others.

An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: Call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording. Advanced Call Center can send Call notifications to your pager and voice...

Category: Internet
Publisher: Pingram Software, License: Shareware, Price: USD $39.95, File Size: 2.3 MB
Platform: Windows

Guide Tool is a Windows Media Center guide management application.

Guide Tool is a Windows Media Center guide Management application.

Main features:

- Local and remote guide Management
- Lineup customization backup and restore
- Channel name and number edition
- Restoration of previously edited channel names and numbers
- Modification of channels’ visibility
- Automated...

Category: Audio / Audio Players
Publisher: 1geek1tool, License: Freeware, Price: USD $0.00, File Size: 58.4 KB
Platform: Windows

For help desks or any type of call center. Quickly build a database to manage and track requests made by customers. Easily search the database of past problems and solutions. Output your data to reports, html pages or export to other software.

Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of Call Center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you...

Category: Business & Finance
Publisher: CyberNiche Software, License: Shareware, Price: USD $149.00, File Size: 4.7 MB
Platform: Windows

This solution was especially developed for working with salesforce.

This solution was especially developed for working with salesforce.com - requires Professional, Enterprise, Unlimited or Developer Edition.

Features:

- Integration of the salesforce Call Center adapter and SoftPhone version 3
- Click and Dial - just click on the phone icon which is added to each phone number, use the SoftPhone to dial or the...

Category: Internet / Communications
Publisher: Mirage Computer Systems GmbH, License: Shareware, Price: USD $126.52, File Size: 24.8 MB
Platform: Windows

QZ School Management is a management software that turn your school,education center,learning center,kindergarden etc to more manageable.

QZ School Management is a Management software that turn your school,education Center,learning Center,kindergarden etc to more manageable.It consists of several modules that simplifies and electronically all the information under the roof.

Modules:
1) Dashboard
2) Staff
3) Student
4) Family
4) Absence
5) Events
6)Birthday
7) Waiting...

Category: Business & Finance / Database Management
Publisher: QZ Management, License: Freeware, Price: USD $0.00, File Size: 1.4 MB
Platform: Windows

4PSA VoipNow is the leading Linux IP PBX server software for Hosting and Internet Telphony Service Providers, call centers, SMB's and residential users.

4PSA VoipNow is the leading Linux IP PBX server software for Hosting and Internet Telphony Service Providers, Call centers, SMB's and residential users. With multi-tenant software architecture 4PSA VoipNow delivers hosted PBX services or can be used as a standalone PBX server in a company office. 4PSA VoipNow Express free edition offers standard PBX features and supports up to ten phone...

Category: Internet / SMS
Publisher: Rack-Soft SRL, License: Freeware, Price: USD $0.00, File Size: 3.0 KB
Platform: Linux

Ailt PPT to Image Converter is an flexible and an easy PowerPoint PPT to Image converter.

Ailt Ppt to Image Converter is an flexible and an easy PowerPoint Ppt to Image converter. With this program you can convert your Ppt files to any type of images like JPEG,JPG, BMP, PNG, GIF, TIF, PCX, WMF, EMF, JP2,J2K in batch. The output image quality is super high with preserving the original text, tables, image, layout of your PowerPoint Ppt document and more.

Category: Audio / Rippers & Encoders
Publisher: Ailtware,Inc., License: Shareware, Price: USD $45.95, File Size: 3.7 MB
Platform: Windows

CENTIUM CCS is Call Center Software build to run on the NEC SV8100 PABX series (also runs on NEC Aspire series).

CENTIUM CCS is Call Center Software build to run on the NEC SV8100 PABX series (also runs on NEC Aspire series).
CENTIUM CCS provides several distinct and important benefits. All of which are interrelated, to: improving customer service, increasing efficiency and reducing costs, and improving Management and reporting.

CENTIUM CCS reducing hold times,...

Category: Internet / Communications
Publisher: Centium Software Sdn, License: Demo, Price: USD $0.00, File Size: 8.3 MB
Platform: Windows

onvert PDF files to PPT presentations fast and easy; Total free to convert PDF document to PPT format; Batch Convert Mode-Batch convert PDF files into PPT format.

onvert PDF files to Ppt presentations fast and easy Total free to convert PDF document to Ppt format Batch Convert Mode-Batch convert PDF files into Ppt format Hot Directories Mode-runs background as a monitor and copy reflect process Command Line Mode-Using command line to convert PDF to Ppt; Retain all the layout, images, and hyperlinks in the output documents...

Category: Audio / MP3 Search Tools
Publisher: eMagMaker Ltd., License: Freeware, Price: USD $0.00, File Size: 10.2 MB
Platform: Windows

Opposoft PDF to PPT Converter is an accurate PDF to PPT utility to help you convert PDF files to editable PPT documents.

Opposoft PDF to Ppt Converter is an accurate PDF to Ppt utility to help you convert PDF files to editable Ppt documents. It preserves all the contents as well as layouts and formatting, so you can easily edit or reuse PDF contents in Ppt even without reformatting or retyping, which can really save your precious time.

Category: Utilities / File Compression
Publisher: Opposoft, License: Shareware, Price: USD $15.95, File Size: 11.3 MB
Platform: Windows

CleverCell Phone Manager is an easy-to-use program designed for an automatic logging and synchronization of your GSM phone data with PC. It also has handy multimedia center for pictures and melodies management. SMS sending support.

CleverCell Phone Manager is an easy-to-use logging, multimedia and synchronization software designed for mobile phones. Every cell phone owner can take advantage of using this software! Program can automatically log and synchronize data of your GSM phone with PC. It also has Multimedia Center for viewing pictures, playing melodies and loading games. Store all your important messages,...

Category: Utilities
Publisher: CleverCell Software, License: Shareware, Price: USD $24.95, File Size: 1.2 MB
Platform: Windows

Answering Machine for scripting your own professional call center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis.

Answering Machine for scripting your own professional Call Center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis. With Dialgo Personal Call Center v2.0, you can program your computer to have spoken dialogues over your phone with full bloodied email...

Category: Internet / Communications
Publisher: Tim, License: Shareware, Price: USD $199.00, File Size: 4.4 MB
Platform: Unknown

VeryDOC PPT to AVI Converter is a command line application which can be used to convert PPT to AVI video format.

VeryDOC Ppt to AVI Converter has the ability to convert Ms powerpoint to video in multiple formats, namely .avi, .swf, .asf, .flv, .mov, .mp4, and .mpg. You are able to convert just one Ms VeryDOC Ppt to AVI Converter features: 1.Able to convert Ppt to AVI 2.Support batch conversion from Ppt to AVI. 3.Record the process of showing all the slides within a...

Category: Business & Finance / Business Finance
Publisher: VeryDOC.com Inc, License: Shareware, Price: USD $49.95, AED100, File Size: 10.3 MB
Platform: Windows

Whether you are a call center, brokerage firm or small business CTILink provides an inexpensive link between the PBX and enterprise database.

Whether you are a Call Center, brokerage firm or small business CTILink provides an inexpensive link between the PBX and enterprise database. CTILink is highly configurable and supports JScript, VBScript and HTML via it's built in browser window and also includes an extensive COM interface to enable the user to customize both its appearance and behavior.

Category: Internet / Communications
Publisher: CTI Software, License: Freeware, Price: USD $0.00, File Size: 2.4 MB
Platform: Windows

ActiPOINT of COMIREL offers a comprehensive call management and contact management: Third-party-conference, managing 3 phones, call forwarding, call redirection. It indicate who calls. A click - a call. Extension modules for Outlook and Lotus Notes.

ActiPOINT of COMIREL offers a comprehensive Call Management and contact Management. It supports variously initiating of calls and reading all calls. ActiPOINT provides following telephony features: Third-Party-Conference, managing of 3 phones, line toggling, Call redirection, Call forwarding, lines/calls on hold. In Interaction with ActiPOINTserver can be...

Category: Home & Education
Publisher: COMIREL, License: Shareware, Price: USD $37.00, File Size: 1.7 MB
Platform: Windows

Okdo Pdf to Ppt Pptx Converter is ia fast and easy pdf to Ppt,Pptx converter.

Okdo Pdf to Ppt Pptx Converter is ia fast and easy pdf to Ppt,Pptx converter. Convert PDF to Ppt/pptx in batches with ease. It can preserve original layout,images, text, vector drawings of your pdf file. No other software like it has so powerful and massive functions. The output quality is super good and the speed is super fast. You will like it when you use it. Its...

Category: Multimedia & Design / Media Management
Publisher: Okdo Software, Inc., License: Shareware, Price: USD $39.95, File Size: 8.1 MB
Platform: Windows

FSAirlines consists of two parts - the Flight Tracker and the Crew Center.

FSAirlines consists of two parts - the Flight Tracker and the Crew Center. The Flight Tracker records all the flight-information directly from your flightsimulator, generates a detailed flight-report and automatically transmits it to our online Virtual Airline Management System - the Crew Center.
The Crew Center provides you with important Management...

Category: Games / Simulations
Publisher: FSAirlines.net, License: Freeware, Price: USD $0.00, File Size: 1.4 MB
Platform: Windows

cc-Modeler Lite is the ultimate, easy-to-use Erlang C tool - it simplifies the analysis of call center staffing requirements and service performance.

cc-Modeler Lite is the ultimate, easy-to-use Erlang C tool - it simplifies the analysis of Call Center staffing requirements and service performance. It uses the industry-standard Erlang C traffic model, as well as simulation. cc-Modeler is powerful and quick, with many features not found in other Erlang C calculators. It is suitable for any size of operation, from a help desk...

Category: Utilities / Misc. Utilities
Publisher: KoolToolz, License: Freeware, Price: USD $0.00, File Size: 14.7 MB
Platform: Windows

Okdo Ppt to Png Converter is the most powerful ppt to png converter.

Okdo Ppt to Png Converter is the most powerful Ppt to png converter.
- convert with high output quality and fast speed
- easy to operate
- very good quality while at the same time preserving the original Word text,image and layout.
- simultaneously convert massive Ppt format files to png once to save time.
- support:...

Category: Audio / Rippers & Encoders
Publisher: Okdo Software, Inc., License: Shareware, Price: USD $22.95, File Size: 3.5 MB
Platform: Windows

A-PDF PPT to EXE is a desktop utility program that lets you to convert PPT file to professional EXE file or screensaver.

A-PDF Ppt to EXE is a desktop utility program that lets you to convert Ppt file to professional EXE file or screensaver. The EXE (.SCR) file can be copied to any computer and run on Windows without running any additional program.
A-PDF Ppt to EXE (Ppt Screensaver Creator) also can convert Ppt (Slideshow) into video file (MPEG, WMV or AVI). The video...

Category: Business & Finance / Calculators
Publisher: A-PDF Solution, License: Shareware, Price: USD $27.00, File Size: 15.8 MB
Platform: Windows