Free Downloads: Call Center Management Project

PrettyMay Call Center for Skype (PMCCS) is a 100% software-based call center solution for Skype.

PrettyMay Call Center for Skype (PMCCS) is a 100% software-based Call Center solution for Skype. It allows small sized businesses to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), extension transferring, Call recording and personalized voicemail capabilities - and a lot more as well....

Category: Business & Finance / Applications
Publisher: PrettyMay Inc., License: Shareware, Price: USD $150.00, File Size: 5.5 MB
Platform: Windows

Terrasoft Call Center provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.

Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.

Category: Business & Finance
Publisher: Terrasoft CRM Software, License: Demo, Price: USD $2490.00, File Size: 9.9 MB
Platform: Windows

cc-Modeler Professional call center software simplifies staffing, scheduling and optimizing service in your call center - no matter whether it is large or small.

cc-Modeler Professional Call Center software simplifies staffing, scheduling and optimizing service in your Call Center - no matter whether it is large or small.

Features:
- Identify your staffing needs for each period throughout the day.
- Handle multiple shifts and planned breaks, so that you can optimize agent schedules.
- Provide...

Category: Business & Finance / Business Finance
Publisher: Belgrave Park Pty Ltd, License: Shareware, Price: USD $89.00, File Size: 14.7 MB
Platform: Windows

A freeware to introduce basics of project management.

A freeware to introduce basics of Project Management. Highlights and explains all the jargons a Project manager need to know in order to manage projects successfully. An ideal tool for a novice Project manager. This tutorial covers the following: 1. Project Management basics2. Life cycle of a Project 3. Role played by the Project Manager4....

Category: Utilities / System Utilities
Publisher: Accord Software & Systems Inc., License: Freeware, Price: USD $0.00, File Size: 6.4 MB
Platform: Windows

Successful project management is increasingly vital to all organizations, driven by the demands of global competition, rapid technological growth, and faster time to market (just to name a few).

Successful Project Management is increasingly vital to all organizations, driven by the demands of global competition, rapid technological growth, and faster time to market (just to name a few). For those in technology fields, Project Management skills are fast becoming a required core competency. And those who have mastered these skills continue to be in high demand...

Category: Internet
Publisher: Ovitz Taylor Gates, License: Shareware, Price: USD $199.00, File Size: 1.5 MB
Platform: Windows, Mac, Linux, Palm, Pocket PC, Symbian, OS/2, Unix, MS-DOS, BEOS

Call Center Software to manage campaigns and monitor Agents. Features auto pacing; maintain drop rate threshold to satisfy FTC requirement; live-call whisper coaching; real time call center visibility and reports; predictive dialer or auto dialer

Call Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Statistical reporting helps you meet Safe Harbor FTC requirement for collecting and maintaining dropped-Call reports, providing protection from prosecution for occasional, accidental rule...

Category: Business & Finance / Database Management
Publisher: Voicent Communications, Inc, License: Freeware, Price: USD $0.00, File Size: 367.0 KB
Platform: Windows

AT-Project is an Eclipse plugin for project management.

AT-Project is an Eclipse plugin for Project Management. It handles bugs, tasks and changement according the product structure and issues of a software development Project. It helps to tracking coding files changes related to Project configuration items. AT-Project improves collaborative work with the client-server version. Other features: users...

Category: Business & Finance / Project Management
Publisher: Atreides Technologies, License: Freeware, Price: USD $0.00, File Size: 4.4 MB
Platform: Windows, Linux

Voicent's Call Center Manager is a powerful software tool for measuring and managing Call Centers.

Voicent's Call Center Manager is a powerful software tool for measuring and managing Call Centers. Use it to:

- Manage Agent Performance Quality
- Easy Call monitoring and recording, "whisper coaching" capability enables live-Call agent coaching and training that is inaudible to customers; real-time reporting of activity and...

Category: Internet / Communications
Publisher: Voicent Communications, Inc., License: Shareware, Price: USD $2.50, File Size: 110.6 MB
Platform: Windows

Project Management Methodology with software tools, templates and processes for project managers. This project management process helps you to deliver your projects more successfully. It is perfect for project management, consulting and training.

Project Management Methodology with software tools, templates and processes for Project Managers. It is also perfect for Project Management consulting and Project Management training. Whether you want to manage a Project, consult or train in Project Management, MPMM will help you to succeed. You can: - Manage all...

Category: Business & Finance
Publisher: Method123 Ltd, License: Shareware, Price: USD $695.00, File Size: 24.0 MB
Platform: Windows

An advanced, yet simple-to-use telephone tware answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, and others.

An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: Call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording. Advanced Call Center can send Call notifications to your pager and voice...

Category: Internet
Publisher: Pingram Software, License: Shareware, Price: USD $39.95, File Size: 2.3 MB
Platform: Windows

Guide Tool is a Windows Media Center guide management application.

Guide Tool is a Windows Media Center guide Management application.

Main features:

- Local and remote guide Management
- Lineup customization backup and restore
- Channel name and number edition
- Restoration of previously edited channel names and numbers
- Modification of channels’ visibility
- Automated...

Category: Audio / Audio Players
Publisher: 1geek1tool, License: Freeware, Price: USD $0.00, File Size: 58.4 KB
Platform: Windows

Online Web Based Project Management Software that can also be downloaded to a PC.

Online Web Based Project Management Software that can also be downloaded to a PC. You can download a Project Management methodology complete with templates, examples and case studies. This methodology helps you manage projects faster and easier than before. Using the Project Management templates set, you can create Project deliverables in a snap....

Category: Business & Finance / Project Management
Publisher: Project Manager Ltd, License: Demo, Price: USD $495.00, File Size: 18.4 MB
Platform: Windows, Mac

For help desks or any type of call center. Quickly build a database to manage and track requests made by customers. Easily search the database of past problems and solutions. Output your data to reports, html pages or export to other software.

Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of Call Center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you...

Category: Business & Finance
Publisher: CyberNiche Software, License: Shareware, Price: USD $149.00, File Size: 4.7 MB
Platform: Windows

Online Web Based Project Management Software that can also be downloaded to a PC.

Online Web Based Project Management Software that can also be downloaded to a PC. You can download a Project Management methodology complete with templates, examples and case studies. This methodology helps you manage projects faster and easier than before. Using the Project Management templates set, you can create Project deliverables in a snap....

Category: Business & Finance / Project Management
Publisher: Method123, License: Demo, Price: USD $495.00, File Size: 18.4 MB
Platform: Windows, Mac

This solution was especially developed for working with salesforce.

This solution was especially developed for working with salesforce.com - requires Professional, Enterprise, Unlimited or Developer Edition.

Features:

- Integration of the salesforce Call Center adapter and SoftPhone version 3
- Click and Dial - just click on the phone icon which is added to each phone number, use the SoftPhone to dial or the...

Category: Internet / Communications
Publisher: Mirage Computer Systems GmbH, License: Shareware, Price: USD $126.52, File Size: 24.8 MB
Platform: Windows

QZ School Management is a management software that turn your school,education center,learning center,kindergarden etc to more manageable.

QZ School Management is a Management software that turn your school,education Center,learning Center,kindergarden etc to more manageable.It consists of several modules that simplifies and electronically all the information under the roof.

Modules:
1) Dashboard
2) Staff
3) Student
4) Family
4) Absence
5) Events
6)Birthday
7) Waiting...

Category: Business & Finance / Database Management
Publisher: QZ Management, License: Freeware, Price: USD $0.00, File Size: 1.4 MB
Platform: Windows

Simplify project planning, monitoring, and tracking to keep large projects moving forward and ensure there is a clear breakdown of what team members need to accomplish at different stages along the projected timeline.

Quickly master Project objectives and goals with this free Windows software. Express Project is a free Project Management software program to help you monitor and track all Project activities and help you stay on track to achieve established goals. Gantt charts are used for current status of Project's scope, time, quality and budget constraints....

Category: Business & Finance / Project Management
Publisher: NCH Software, License: Freeware, Price: USD $0.00, File Size: 289.1 KB
Platform: Windows

InLoox - project management integrated in Microsoft Outlook. The project management software InLoox operates within Outlook, simplifying and combining the organization of projects, documents, resources and budgets.

InLoox - Project Management integrated in Microsoft Outlook. The Project Management software InLoox operates within Outlook, simplifying and combining the organization of projects, documents, resources and budgets. InLoox provides highly effective support for everyday standard business processes: Project planning, scheduling and monitoring. Activity, cost and...

Category: Business & Finance / Project Management
Publisher: IQ medialab GmbH, License: Shareware, Price: USD $554.31, EUR390, File Size: 49.0 MB
Platform: Windows

Terrasoft CRM is developed specially for mid-size business. It provides ultimate tools for sales, marketing and service. Besides, it provides functionality for time, project and documents management and can be integrated with financial software.

Terrasoft CRM is developed specially for mid-size business and have thousands of users in retail, communications, IT, business services, automotive, finances, traveling and other industries. Terrasoft CRM is easy-to-use and and easy-to-implement. It contains all the ultimate CRM functions for sales, marketing and service. Besides, Terrasoft CRM provides functionality for...

Category: Business & Finance
Publisher: Terrasoft, License: Demo, Price: USD $299.00, File Size: 12.2 MB
Platform: Windows

Simplify project planning, monitoring, and tracking to keep large projects moving forward and ensure there is a clear breakdown of what team members need to accomplish at different stages along the projected timeline.

Quickly master Project objectives and goals with this free Windows software. Express Project is a free Project Management software program to help you monitor and track all Project activities and help you stay on track to achieve established goals. Gantt charts are used for current status of Project's scope, time, quality and budget constraints....

Category: Business & Finance / Project Management
Publisher: NCH Software, License: Freeware, Price: USD $0.00, File Size: 284.1 KB
Platform: Windows

Simplify project planning, monitoring, and tracking to keep large projects moving forward and ensure there is a clear breakdown of what team members need to accomplish at different stages along the projected timeline.

Quickly master Project objectives and goals with this free Mac software. Express Project Free for Mac is a free Project Management software program to help you monitor and track all Project activities and help you stay on track to achieve established goals. Gantt charts are used for current status of Project's scope, time, quality and budget...

Category: Business & Finance / Project Management
Publisher: NCH Software, License: Freeware, Price: USD $0.00, File Size: 708.0 KB
Platform: Mac

Task management together with project management and time management, help us achieve the goals we set. We believe that task management is even more powerful because task is a fundamental unit of anything we do.

Task Management together with Project Management and time Management, help us achieve the goals we set. We believe that task Management is even more powerful because task is a fundamental unit of anything we do, so if we do something wrong on task level, it will affect the whole Project or business plan. We gathered all the knowledge about task...

Category: Business & Finance / Business Finance
Publisher: VIP Quality Software, License: Shareware, Price: USD $29.95, File Size: 48.4 MB
Platform: Windows

RationalPlan Project Viewer is a free project planning software viewer, the perfect solution for anyone (from project stakeholders to team workers) to view your projects in detail.

RationalPlan Project Viewer by Stand By Soft is a free Project Management software viewer, the perfect solution for anyone (from Project stakeholders to team workers) to view your projects in detail. Although the Project managers plan and control the projects from start to end and make all the necessary changes, there are some other people, the stakeholders...

Category: Business & Finance / Project Management
Publisher: Stand By Soft, License: Freeware, Price: USD $0.00, File Size: 113.2 MB
Platform: Windows

RationalPlan Project Viewer is a free project planning software viewer, the perfect solution for anyone (from project stakeholders to team workers) to view your projects in detail.

RationalPlan Project Viewer by Stand By Soft is a free Project Management software viewer, the perfect solution for anyone (from Project stakeholders to team workers) to view your projects in detail. Although the Project managers plan and control the projects from start to end and make all the necessary changes, there are some other people, the stakeholders...

Category: Business & Finance / Project Management
Publisher: Stand By Soft, License: Freeware, Price: USD $0.00, File Size: 45.8 MB
Platform: Linux

PlanningForce is a project planning and portfolio management tool adapted to all companies which are project oriented or have departments involved in project planning and scheduling, goal management, project cost forecasts and capacity planning.

PlanningForce is a rich application which offers, through a simple and logical methodology, the most advanced features in the field of program Management, Project planning and resource scheduling. In a first stage, PlanningForce focuses on planning simulations, decision makings and progress monitoring. PlanningForce agile methodology can help you deciding and keeping control...

Category: Business & Finance / Project Management
Publisher: Intelligent Software Company, License: Demo, Price: USD $450.00, File Size: 81.7 MB
Platform: Windows