Free Downloads: Call Center Operator Icon
VTA is a system that enables VoIP Telephony Operator to see a current state of calls, both - successful and failed. Information about traffic is generated in off-line mode. That means balance is calculated after a Call termination. If any of the conditions are broken, then a system reacts according to the specified settings. If a balance of an Operator-partner is lower than...
Category: Internet / Tools & Utilities
Publisher: Telco Solutions, License: Freeware, Price: USD $0.00, File Size: 39.4 MB
Platform: Windows
This solution was especially developed for working with salesforce.
This solution was especially developed for working with salesforce.com - requires Professional, Enterprise, Unlimited or Developer Edition.
Features:
- Integration of the salesforce Call Center adapter and SoftPhone version 3
- Click and Dial - just click on the phone Icon which is added to each phone number, use the SoftPhone to dial or the...
Category: Internet / Communications
Publisher: Mirage Computer Systems GmbH, License: Shareware, Price: USD $126.52, File Size: 24.8 MB
Platform: Windows
Enlarged Answer Phrase On New Call – When an Operator answers a new Call, their focus should be on the Answer Phrase. There is a new option which allows the Infinity Telephone Agent to automatically enlarge the Answer Phrase to ensure that the Operator’s attention is drawn to the answer phrase and they are able to read it. The enlarged answer phrase...
Category: Internet / Communications
Publisher: Amtelco, License: Freeware, Price: USD $0.00, File Size: 551.0 KB
Platform: Windows
cc-Modeler Professional Call Center software simplifies staffing, scheduling and optimizing service in your Call Center - no matter whether it is large or small.
Features:
- Identify your staffing needs for each period throughout the day.
- Handle multiple shifts and planned breaks, so that you can optimize agent schedules.
- Provide...
Category: Business & Finance / Business Finance
Publisher: Belgrave Park Pty Ltd, License: Shareware, Price: USD $89.00, File Size: 14.7 MB
Platform: Windows
Shareware
PrettyMay Call Center for Skype (PMCCS) is a 100% software-based call center solution for Skype.
PrettyMay Call Center for Skype (PMCCS) is a 100% software-based Call Center solution for Skype. It allows small sized businesses to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), extension transferring, Call recording and personalized voicemail capabilities - and a lot more as well....
Category: Business & Finance / Applications
Publisher: PrettyMay Inc., License: Shareware, Price: USD $150.00, File Size: 5.5 MB
Platform: Windows
Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.
Category: Business & Finance
Publisher: Terrasoft CRM Software, License: Demo, Price: USD $2490.00, File Size: 9.9 MB
Platform: Windows
Voicent's Call Center Manager is a powerful software tool for measuring and managing Call Centers.
Voicent's Call Center Manager is a powerful software tool for measuring and managing Call Centers. Use it to:
- Manage Agent Performance Quality
- Easy Call monitoring and recording, "whisper coaching" capability enables live-Call agent coaching and training that is inaudible to customers; real-time reporting of activity and...
Category: Internet / Communications
Publisher: Voicent Communications, Inc., License: Shareware, Price: USD $2.50, File Size: 110.6 MB
Platform: Windows
An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: Call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording. Advanced Call Center can send Call notifications to your pager and voice...
Category: Internet
Publisher: Pingram Software, License: Shareware, Price: USD $39.95, File Size: 2.3 MB
Platform: Windows
The Operator Basics SuperFlow contains the essential information for a new Operator using Operations Manager 2007. The SuperFlow interactive content model provides a structured and interactive interface for viewing documentation. Depending on the focus of the SuperFlow, you will find overview information, steps that include detailed information, procedures, sample log entries,...
Category: Internet / Misc. Plugins
Publisher: Microsoft, License: Shareware, Price: USD $0.00, File Size: 16.2 MB
Platform: Windows
One4000 SoftGlobalPhone, a Phone-in-the-Phone that lets you take advantage of free broadband VoIP calling and super low worldwide rates without changing your Operator. 9 ways of calling from all of your phones, including PDA, cellulars and your PC. Download the 3D designer phone for your PC screen. Use it as a soft phone and to manage calls with your regular phones at super low rates...
Category: Internet / Communications
Publisher: One4000, License: Demo, Price: USD $0.00, File Size: 1.4 MB
Platform: Windows
Freeware
Call Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Statistical reporting helps you meet Safe Harbor FTC requirement for collecting and maintaining dropped-Call reports, providing protection from prosecution for occasional, accidental rule...
Category: Business & Finance / Database Management
Publisher: Voicent Communications, Inc, License: Freeware, Price: USD $0.00, File Size: 367.0 KB
Platform: Windows
Increase your business capabilities and experience a growing customer satisfaction due to the fact that every Call is directly routed to the next best destination in case you are unable to answer it. Integrate a CTI Operator workstation that features keyboard controlled short cuts and an effectively managed waiting queue for incoming calls thus turning a desktop into a...
Category: Business & Finance / Project Management
Publisher: buchberger.it, License: Demo, Price: USD $0.00, File Size: 35.8 MB
Platform: Windows
The Operator-Logo Uploader allows you to send logos to many Nokia phones.
The Operator-Logo Uploader allows you to send logos to many Nokia phones. With this tool you can change the boring line with the Operator-name (displayed when phone is idle) to your very own personal logo. Also group-graphic files as logo and big logos for 6210, 6250, 7110, 7210, 7250 can be sent.
Category: Utilities / Misc. Utilities
Publisher: KESSLER Wireless Design, License: Shareware, Price: USD $15.00, File Size: 316.0 KB
Platform: Windows
Voice2Phone Auto Dialer Operator is a PC to phone software for reaching thousands of people by phone or by voice mail with voice messages. It does not require any additional hardware. The innovative Voice2Phone Auto Dialer automatic voice broadcasting software uses advanced VoIP and SIP technology to automatically Call each number on your list and transferring the Call to a...
Category: Utilities / Command Line Utilities
Publisher: Voice2Phone Software, License: Shareware, Price: USD $499.00, USD499, File Size: 1.7 MB
Platform: Windows
Save up to 95% on your calls International Calls.
Save up to 95% on your calls International Calls. iFoneDiamond PC to Phone dialer is a fantastic way to slash the cost of your international phone calls right from your desktop. It's free to download, easy to use and delivers you excellent Call quality, all at Call rates up to 95% cheaper than your regular Operator!
No roaming charges.
Category: Internet / Communications
Publisher: iFoneDiamond, License: Freeware, Price: USD $0.00, File Size: 1.9 MB
Platform: Windows
Answering Machine for scripting your own professional Call Center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis. With Dialgo Personal Call Center v2.0, you can program your computer to have spoken dialogues over your phone with full bloodied email...
Category: Internet / Communications
Publisher: Tim, License: Shareware, Price: USD $199.00, File Size: 4.4 MB
Platform: Unknown
Whether you are a Call Center, brokerage firm or small business CTILink provides an inexpensive link between the PBX and enterprise database. CTILink is highly configurable and supports JScript, VBScript and HTML via it's built in browser window and also includes an extensive COM interface to enable the user to customize both its appearance and behavior.
Category: Internet / Communications
Publisher: CTI Software, License: Freeware, Price: USD $0.00, File Size: 2.4 MB
Platform: Windows
Media Center Health Monitor monitors the health of all of your Media Center systems even if they are not connected to the home server as clients.
The events are collected and displayed in the application window and are available via a web application which makes it great for monitoring multiple machines. It also has a status Icon in the task bar: green is ok,...
Category: Security & Privacy / Other
Publisher: Ian Dixon, License: Shareware, Price: USD $0.00, File Size: 0
Platform: Windows
cc-Modeler Lite is the ultimate, easy-to-use Erlang C tool - it simplifies the analysis of Call Center staffing requirements and service performance. It uses the industry-standard Erlang C traffic model, as well as simulation. cc-Modeler is powerful and quick, with many features not found in other Erlang C calculators. It is suitable for any size of operation, from a help desk...
Category: Utilities / Misc. Utilities
Publisher: KoolToolz, License: Freeware, Price: USD $0.00, File Size: 14.7 MB
Platform: Windows
The events of S.T.A.L.K.E.R.: Call of Pripyat unfold shortly after the end of S.T.A.L.K.E.R.: Shadow of Chernobyl. Having discovered about the open path to the Zone Center, the government decides to hold a large-scale military "Fairway" operation aimed to take the CNPP under control.
Category: Multimedia & Design / Multimedia App's
Publisher: GSC Game World, License: Freeware, Price: USD $0.00, File Size: 423.2 MB
Platform: Windows
AliveChat allows you to connect with and track your web site visitors in real-time via a browser based live chat interface. Your company can now offer live support software to customers while increasing sales with Proactive chat. The application is fully hosted by WebsiteAlive data centres, so there is nothing to download and install. Some features include proactive sales chat, unlimited...
Category: Internet
Publisher: WebsiteAlive, License: Shareware, Price: USD $18.95, File Size: 1.7 MB
Platform: Windows
The Icon Extractor Package includes two programs: an Icon viewer which is able to extract icons from executables or libraries and copy or save them as Icon or bitmap files; an additional configuration software which makes it easy to distribute large Icon libraries. A configured extractor can become your own Icon viewer which appears in your preferred language,...
Category: Multimedia & Design / Multimedia App's
Publisher: Michael Brick, License: Shareware, Price: USD $22.00, File Size: 604.2 KB
Platform: Windows
The utility software CIMREX Tools consists of four different programs, used for communication between the PC and the Operator terminals.
With the CIMREX FTP Client program and the CIMREX Tools File Transfer program, recipe files can be transferred from the EXTER or CIMREX Operator terminal to the PC for backup or editing, either directly in the program or in...
Category: Internet / Misc. Plugins
Publisher: Beijer Electronics AB, License: Freeware, Price: USD $0.00, File Size: 3.2 MB
Platform: Windows
ID2000 Suite is a ten minute timer that displays your Call sign and alerts the Operator when it's time to ID, New beacon function - ID can be set to user specified interval, New Look Now includes utc.exe (universal time clock), erp.exe (effective radiated power output), bandplan.exe (band plan covering amateur radio bands) and just added - SWR Calculator (calculates the SWR...
Category: Home & Education / Miscellaneous
Publisher: KG8ID, License: Freeware, Price: USD $0.00, File Size: 2.2 MB
Platform: Windows
Roll Call is an employee in and out board and a secure instant messaging system.
Roll Call is an employee in and out board and a secure instant messaging system. The main fallacy of in and out boards is people forget to change their status. With Roll Call, you only need to remember to change it when you leave your desk, not when you return. When you click your mouse or type on your keyboard for the first time after being away from your desk, Roll Call...
Category: Internet / Communications
Publisher: Westbrook Software, License: Shareware, Price: USD $69.00, File Size: 2.5 MB
Platform: Windows
 |