Free Downloads: Call Center Weekly Sampling Report

cc-Modeler Professional call center software simplifies staffing, scheduling and optimizing service in your call center - no matter whether it is large or small.

cc-Modeler Professional Call Center software simplifies staffing, scheduling and optimizing service in your Call Center - no matter whether it is large or small.

Features:
- Identify your staffing needs for each period throughout the day.
- Handle multiple shifts and planned breaks, so that you can optimize agent schedules.
- Provide...

Category: Business & Finance / Business Finance
Publisher: Belgrave Park Pty Ltd, License: Shareware, Price: USD $89.00, File Size: 14.7 MB
Platform: Windows

PrettyMay Call Center for Skype (PMCCS) is a 100% software-based call center solution for Skype.

PrettyMay Call Center for Skype (PMCCS) is a 100% software-based Call Center solution for Skype. It allows small sized businesses to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), extension transferring, Call recording and personalized voicemail capabilities - and a lot more as well....

Category: Business & Finance / Applications
Publisher: PrettyMay Inc., License: Shareware, Price: USD $150.00, File Size: 5.5 MB
Platform: Windows

Terrasoft Call Center provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.

Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.

Category: Business & Finance
Publisher: Terrasoft CRM Software, License: Demo, Price: USD $2490.00, File Size: 9.9 MB
Platform: Windows

A Free Windows SIP PBX, with rich and powerful features like ACD(Automatic Call Distribution), Ring Group, Call Parking, Auto Attendant, Pickup Group, Conference, Auto-Dialer, Database CDR report, Database PBX Status Report, and much more.

A Free Windows SIP PBX, with rich and powerful features like ACD(Automatic Call Distribution), Ring Group, Call Parking, Auto Attendant, Pickup Group, Conference, Auto-Dialer, Database CDR Report, Database PBX Status Report, and much more. You can set up your own Call-Center in just a few of minutes. Support Plugin now. Customize your IVR menu by C# or...

Category: Software Development / Misc. Programming
Publisher: PC Best Networks, License: Freeware, Price: USD $0.00, File Size: 4.8 MB
Platform: Windows

Voicent's Call Center Manager is a powerful software tool for measuring and managing Call Centers.

Voicent's Call Center Manager is a powerful software tool for measuring and managing Call Centers. Use it to:

- Manage Agent Performance Quality
- Easy Call monitoring and recording, "whisper coaching" capability enables live-Call agent coaching and training that is inaudible to customers; real-time reporting of activity and...

Category: Internet / Communications
Publisher: Voicent Communications, Inc., License: Shareware, Price: USD $2.50, File Size: 110.6 MB
Platform: Windows

Call Center Software to manage campaigns and monitor Agents. Features auto pacing; maintain drop rate threshold to satisfy FTC requirement; live-call whisper coaching; real time call center visibility and reports; predictive dialer or auto dialer

Call Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Statistical reporting helps you meet Safe Harbor FTC requirement for collecting and maintaining dropped-Call reports, providing protection from prosecution for occasional, accidental rule...

Category: Business & Finance / Database Management
Publisher: Voicent Communications, Inc, License: Freeware, Price: USD $0.00, File Size: 367.0 KB
Platform: Windows

An advanced, yet simple-to-use telephone tware answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, and others.

An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: Call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording. Advanced Call Center can send Call notifications to your pager and voice...

Category: Internet
Publisher: Pingram Software, License: Shareware, Price: USD $39.95, File Size: 2.3 MB
Platform: Windows

This solution was especially developed for working with salesforce.

This solution was especially developed for working with salesforce.com - requires Professional, Enterprise, Unlimited or Developer Edition.

Features:

- Integration of the salesforce Call Center adapter and SoftPhone version 3
- Click and Dial - just click on the phone icon which is added to each phone number, use the SoftPhone to dial or the...

Category: Internet / Communications
Publisher: Mirage Computer Systems GmbH, License: Shareware, Price: USD $126.52, File Size: 24.8 MB
Platform: Windows

Answering Machine for scripting your own professional call center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis.

Answering Machine for scripting your own professional Call Center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis. With Dialgo Personal Call Center v2.0, you can program your computer to have spoken dialogues over your phone with full bloodied email...

Category: Internet / Communications
Publisher: Tim, License: Shareware, Price: USD $199.00, File Size: 4.4 MB
Platform: Unknown

With eCallBook, you will have the most current call sign information available at your finger tips.

With eCallBook, you will have the most current Call sign information available at your finger tips. CDROM based Call books are outdated by the time they go to press but with eCallBook you can get as many updates as you wish. The Call book currently contains information on all active US, Canadian and several DX countries and is updated Weekly. eCallBook works as a...

Category: Home & Education / Miscellaneous
Publisher: W1SQL Software, License: Freeware, Price: USD $0.00, File Size: 3.7 MB
Platform: Windows

For help desks or any type of call center. Quickly build a database to manage and track requests made by customers. Easily search the database of past problems and solutions. Output your data to reports, html pages or export to other software.

Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of Call Center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you...

Category: Business & Finance
Publisher: CyberNiche Software, License: Shareware, Price: USD $149.00, File Size: 4.7 MB
Platform: Windows

The Biogeography Branch’s Sampling Design Tool for ArcGIS provides users a means to efficiently sample a population, be it people, animals, objects or processes, in a GIS environment.

The Biogeography Branch’s Sampling Design Tool for ArcGIS provides users a means to efficiently sample a population, be it people, animals, objects or processes, in a GIS environment. The tool was created for Sampling when the population and component Sampling units are defined by known dimensions.

The Sampling Design Tool was developed in response...

Category: Business & Finance / Applications
Publisher: Center for Coastal Monitoring and Assessment, License: Freeware, Price: USD $0.00, File Size: 236.7 KB
Platform: Windows

This system is tailor-made for for a Beauty Center. It manages the membership, package, service, product, discount, appointment etc. It also provide employee comission function.

This system is tailor-made for for a Beauty Center. It manages the membership, package, service, product, discount, appointment etc. It also provide employee comission function. Package can be a cash or service package. Package can set a free setting, e.g., Sell 10 free 1, Sell $1000 free $100 etc. This system provides a lot of different reports, e.g., daily income Report,...

Category: Business & Finance
Publisher: MemDB Technology Company, License: Shareware, Price: USD $1120.00, File Size: 2 B
Platform: Windows

Luke Stackwalker is a C/C code profiler that runs on Windows.

Luke Stackwalker is a C/C code profiler that runs on Windows. It uses Call stack Sampling to collect profile data, so no code instrumentation is required.
Luke Stackwalker can sample the Call stack at an user-specified depth to not only provide a display of which functions in the program under test consume most CPU time, but it can also display a Call graph...

Category: Software Development / Misc. Programming
Publisher: Sami Sallinen., License: Shareware, Price: USD $0.00, File Size: 7.2 MB
Platform: Windows

The SLO-scope can measure voltages between 0 and ~5 V (the maximum is limited by the USB bus voltage), or higher if you use an external voltage divider, and it supports two sampling modes: 10 kHz sampling of two 8-bit analog inputs or 20 kHz sampling

The SLO-scope can measure voltages between 0 and ~5 V (the maximum is limited by the USB bus voltage), or higher if you use an external voltage divider, and it supports two Sampling modes: 10 kHz Sampling of two 8-bit analog inputs or 20 kHz Sampling of one 7-bit analog input and one digital input.

This feature can help you debug your circuits and firmware by...

Category: Software Development / Misc. Programming
Publisher: Pololu, License: Freeware, Price: USD $0.00, File Size: 4.8 MB
Platform: Windows

024h Lucky Reminder is award-winning reminder software for home and office. Stop missing important events in your life! Comprehensive scheduling, support of recurrent events (daily, weekly, monthly, custom), sounds, network synchronization, and more cool features!

024h Lucky Reminder is award-winning reminder software for home and office. Stop missing important events in your life! The program has handy interface that enables convenient and comprehensive scheduling for any type of events. Users of Lucky Reminder take benefit from a lot of powerful options such as recurrent events (daily, Weekly, monthly, yearly and custom recurrence), sound...

Category: Home & Education
Publisher: 024h Software, License: Shareware, Price: USD $15.95, File Size: 690.5 KB
Platform: Windows

Color picker and color harmonizer tool with eleven harmonious color matches for each selected color, unlimited color schemes to save favorite colors, built-in browser for webpage capture/ color sampling, desktop capture and sampling, photo sampling,

Color picker and color harmonizer tool with eleven harmonious color matches for each selected color, unlimited color schemes to save favorite colors, built-in browser for webpage capture/ color Sampling, desktop capture and Sampling, photo Sampling, web-safe and web-smart palettes, web page preview, colorspace information for each color (RGB, HSL, CMY, CMYK, YCbCr, YUV,...

Category: Multimedia & Design / Multimedia App's
Publisher: Charten Software, License: Shareware, Price: USD $0.00, File Size: 5.3 MB
Platform: Windows

Schedule SQL Server Reporting Services reports in daily, weekly, monthly etc. A single report in an e-mail, or a batch of reports in an email. Output to a folder, ftp, fax or a printer. Choose from Word, Excel, HTML, Acrobat (PDF), RTF and more.

SQL-RD saves time and money by allowing you to schedule and manage MS SQL Reporting Services Reports on numerous servers from a single application. It exports your RS reports to multiple printers, FTP, Secure FTP, email, folders, FAX and SMS. Choose to output to doc, xls, rtf, wk*, dbf, htm, mhtm, pdf and more. Use standard frequencies like daily, Weekly, mothly, or set up your own...

Category: Software Development / Databases & Networks
Publisher: ChristianSteven Software Ltd, License: Shareware, Price: USD $995.00, File Size: 83.4 MB
Platform: Windows, indows Vista

Whether you are a call center, brokerage firm or small business CTILink provides an inexpensive link between the PBX and enterprise database.

Whether you are a Call Center, brokerage firm or small business CTILink provides an inexpensive link between the PBX and enterprise database. CTILink is highly configurable and supports JScript, VBScript and HTML via it's built in browser window and also includes an extensive COM interface to enable the user to customize both its appearance and behavior.

Category: Internet / Communications
Publisher: CTI Software, License: Freeware, Price: USD $0.00, File Size: 2.4 MB
Platform: Windows

cc-Modeler Lite is the ultimate, easy-to-use Erlang C tool - it simplifies the analysis of call center staffing requirements and service performance.

cc-Modeler Lite is the ultimate, easy-to-use Erlang C tool - it simplifies the analysis of Call Center staffing requirements and service performance. It uses the industry-standard Erlang C traffic model, as well as simulation. cc-Modeler is powerful and quick, with many features not found in other Erlang C calculators. It is suitable for any size of operation, from a help desk...

Category: Utilities / Misc. Utilities
Publisher: KoolToolz, License: Freeware, Price: USD $0.00, File Size: 14.7 MB
Platform: Windows

This software is intended for simulating and analyzing samplings from experimental data, using both infinite and finite populations; supports basic statistics, frequency and graphics for both the population and simulated samples data.

Bersoft Sampling Analyzer (BSA) is intended for simulating and analyzing samplings from experimental data, using both infinite and finite populations. BSA allows to filtering the population for identifying and generating subpopulations or choosing the best set of data range the population. BSA supports basic statistics, frequency and graphics that are available for both the population...

Category: Business & Finance / Business Finance
Publisher: Bersoft, License: Shareware, Price: USD $99.00, File Size: 1.6 MB
Platform: Windows

Easy-to-use Contact Manager for small business and home users that organizes your personal call center to work in "hot" mode (while speaking) and keeps track of unlimited number of your contacts with this customizable data warehouse.

Easy-to-use Contact Manager for small business and home users that organizes your personal Call Center to work in "hot" mode (while speaking) and keeps track of unlimited number of your contacts with this customizable data warehouse. It has the unique database structure: you can add into the database any (!) number of the description fields, from name of your pet to your...

Category: Business & Finance / Applications
Publisher: Sitex Ltd., License: Shareware, Price: USD $20.00, File Size: 1.5 MB
Platform: Windows

The events of S.

The events of S.T.A.L.K.E.R.: Call of Pripyat unfold shortly after the end of S.T.A.L.K.E.R.: Shadow of Chernobyl. Having discovered about the open path to the Zone Center, the government decides to hold a large-scale military "Fairway" operation aimed to take the CNPP under control.

Category: Multimedia & Design / Multimedia App's
Publisher: GSC Game World, License: Freeware, Price: USD $0.00, File Size: 423.2 MB
Platform: Windows

DataTrac Software is a "must have" accessory if you are using a Leland Legacy sample pump.

DataTrac Software is a "must have" accessory if you are using a Leland Legacy sample pump. Only DataTrac, with your PC, allows you to operate your pump from a PC, program the pump for single or multiple sample runs in the field, and manage pump Sampling data for complete documentation of Sampling history.
Main features for the software:
- Program a...

Category: Business & Finance / Business Finance
Publisher: SKC Inc, License: Freeware, Price: USD $0.00, File Size: 7.1 MB
Platform: Windows

Highly recommended download payroll software to manage employs working time table along with recording leave details, shift schedule, salary information, tour and training plan etc in any business sector like IT, retail, healthcare, hotels etc.

Website provides advanced download payroll software of business standard to generate multiple employs daily or Weekly working reports along with salary Report, casual or sick leave details, tour and training information, shift Report, etc in an easy way without any complex paper work. Staff scheduler program provides advanced feature to generate monthly payroll slip of...

Category: Business & Finance / Inventory Systems
Publisher: Download Payroll Software, License: Shareware, Price: USD $45.00, INR2369, File Size: 7.4 MB
Platform: Windows