Free Downloads: Call Center Words
cc-Modeler Professional Call Center software simplifies staffing, scheduling and optimizing service in your Call Center - no matter whether it is large or small.
Features:
- Identify your staffing needs for each period throughout the day.
- Handle multiple shifts and planned breaks, so that you can optimize agent schedules.
- Provide...
Category: Business & Finance / Business Finance
Publisher: Belgrave Park Pty Ltd, License: Shareware, Price: USD $89.00, File Size: 14.7 MB
Platform: Windows
Shareware
PrettyMay Call Center for Skype (PMCCS) is a 100% software-based call center solution for Skype.
PrettyMay Call Center for Skype (PMCCS) is a 100% software-based Call Center solution for Skype. It allows small sized businesses to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), extension transferring, Call recording and personalized voicemail capabilities - and a lot more as well....
Category: Business & Finance / Applications
Publisher: PrettyMay Inc., License: Shareware, Price: USD $150.00, File Size: 5.5 MB
Platform: Windows
Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.
Category: Business & Finance
Publisher: Terrasoft CRM Software, License: Demo, Price: USD $2490.00, File Size: 9.9 MB
Platform: Windows
Voicent's Call Center Manager is a powerful software tool for measuring and managing Call Centers.
Voicent's Call Center Manager is a powerful software tool for measuring and managing Call Centers. Use it to:
- Manage Agent Performance Quality
- Easy Call monitoring and recording, "whisper coaching" capability enables live-Call agent coaching and training that is inaudible to customers; real-time reporting of activity and...
Category: Internet / Communications
Publisher: Voicent Communications, Inc., License: Shareware, Price: USD $2.50, File Size: 110.6 MB
Platform: Windows
An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: Call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording. Advanced Call Center can send Call notifications to your pager and voice...
Category: Internet
Publisher: Pingram Software, License: Shareware, Price: USD $39.95, File Size: 2.3 MB
Platform: Windows
This solution was especially developed for working with salesforce.
This solution was especially developed for working with salesforce.com - requires Professional, Enterprise, Unlimited or Developer Edition.
Features:
- Integration of the salesforce Call Center adapter and SoftPhone version 3
- Click and Dial - just click on the phone icon which is added to each phone number, use the SoftPhone to dial or the...
Category: Internet / Communications
Publisher: Mirage Computer Systems GmbH, License: Shareware, Price: USD $126.52, File Size: 24.8 MB
Platform: Windows
Freeware
Call Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Statistical reporting helps you meet Safe Harbor FTC requirement for collecting and maintaining dropped-Call reports, providing protection from prosecution for occasional, accidental rule...
Category: Business & Finance / Database Management
Publisher: Voicent Communications, Inc, License: Freeware, Price: USD $0.00, File Size: 367.0 KB
Platform: Windows
With Media Center Control you can control the Windows Media Center or Windows Media Player with your Android Phone.MCC can't be compared with a conventional remote control. Take a look at the video. Because pictures often tell a thousand Words. In fact, the entire user interface is shifted to the phone to have quick access from a distance. No need to switch on your...
Category: Audio / Music Creation
Publisher: Markus Gehlhaar, License: Freeware, Price: USD $0.00, File Size: 3.4 MB
Platform: Windows
Answering Machine for scripting your own professional Call Center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis. With Dialgo Personal Call Center v2.0, you can program your computer to have spoken dialogues over your phone with full bloodied email...
Category: Internet / Communications
Publisher: Tim, License: Shareware, Price: USD $199.00, File Size: 4.4 MB
Platform: Unknown
Whether you are a Call Center, brokerage firm or small business CTILink provides an inexpensive link between the PBX and enterprise database. CTILink is highly configurable and supports JScript, VBScript and HTML via it's built in browser window and also includes an extensive COM interface to enable the user to customize both its appearance and behavior.
Category: Internet / Communications
Publisher: CTI Software, License: Freeware, Price: USD $0.00, File Size: 2.4 MB
Platform: Windows
cc-Modeler Lite is the ultimate, easy-to-use Erlang C tool - it simplifies the analysis of Call Center staffing requirements and service performance. It uses the industry-standard Erlang C traffic model, as well as simulation. cc-Modeler is powerful and quick, with many features not found in other Erlang C calculators. It is suitable for any size of operation, from a help desk...
Category: Utilities / Misc. Utilities
Publisher: KoolToolz, License: Freeware, Price: USD $0.00, File Size: 14.7 MB
Platform: Windows
The events of S.T.A.L.K.E.R.: Call of Pripyat unfold shortly after the end of S.T.A.L.K.E.R.: Shadow of Chernobyl. Having discovered about the open path to the Zone Center, the government decides to hold a large-scale military "Fairway" operation aimed to take the CNPP under control.
Category: Multimedia & Design / Multimedia App's
Publisher: GSC Game World, License: Freeware, Price: USD $0.00, File Size: 423.2 MB
Platform: Windows
Mentality you, you?ll need have to do some serious thinking before you level down you preferences. There might be several of things that you relish doing but about which you have given a instant thought.Your interests could be something like sports or outdoor activities. Or you might Call up interests like social work or grumpy-Words or religious interests. Keep the ball rolling;...
Category: Home & Education / Miscellaneous
Publisher: helpmanagement.info, License: Freeware, Price: USD $0.00, File Size: 532.5 KB
Platform: Windows
TapiRex caller id software shows a contact for an incoming phone-Call with image, name and company. Microsoft Outlook is supported as source for the addresses as well as any other ODBC-database (like Access, mySQL, SQL-Server, ...). The program can even show incoming calls on any telephone plugged to any computer in your network (client-server mode). Any developer can extend the program...
Category: Internet / Internet Phone and Teleconferencing
Publisher: Scavix Software Ltd. & Co. KG, License: Shareware, Price: USD $26.90, EUR19.9, File Size: 4.0 MB
Platform: Windows
Go4Customer Call Recording Machine records all the important calls to your Hard Disk manually with a push of button. It stores the files in .wav format with time and date and can be renamed by user, it needs is Voice Modem. It can record phone conversations and monitor Call-Center agents. Save time and money managing your recordings. Easily save and review recorded...
Category: Utilities / System Utilities
Publisher: Cyber Futuristics India Pvt.Ltd., License: Shareware, Price: USD $14.95, File Size: 2.6 MB
Platform: Windows
Call Biller for Skype is a plug-in or add-ons for Skype.
Call Biller for Skype is a plug-in or add-ons for Skype. Call biller for skype is very useful to those who are using Skype credit calls frequently for Skype calling.
Call Biller for Skype has good features. Call Biller for Skype shows charges of every calls. Hence one can keep track of Call charges spent on any particular Skype User.
...
Category: Internet / Communications
Publisher: Narola Infotech, License: Demo, Price: USD $0.00, File Size: 814.0 KB
Platform: Windows
Axon is a virtual PBX designed to manage calls within a business or Call Center environment. Any business, whether small or large, can now implement a scalable PBX solution with an existing PC which connects to phone lines and extensions using VoIP technology. Offering all the normal features of a traditional PBX such as allowing internal or external calls and more advanced...
Category: Business & Finance
Publisher: NCH Swift Sound Software, License: Freeware, Price: USD $0.00, File Size: 323.2 KB
Platform: Windows, ME, NT 4.x, XP, 2000, 2003, Vista
Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of Call Center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you...
Category: Business & Finance
Publisher: CyberNiche Software, License: Shareware, Price: USD $149.00, File Size: 4.7 MB
Platform: Windows
Absolute Notes Center is something absolutely necessary for everyone in our busy world.
Absolute Notes Center is something absolutely necessary for everyone in our busy world. It is a universal tool that will keep your job running smoothly by working with your personal or business information, planning your schedule, keeping track of incoming e-mails and messages. It will remind you about a very important meeting or just something you ve planned a long time ago and keep...
Category: Utilities / System Utilities
Publisher: AbsoSoft, License: Shareware, Price: USD $19.00, File Size: 798.7 KB
Platform: Windows
Guide Tool is a Windows Media Center guide management application.
Guide Tool is a Windows Media Center guide management application.
Main features:
- Local and remote guide management
- Lineup customization backup and restore
- Channel name and number edition
- Restoration of previously edited channel names and numbers
- Modification of channels’ visibility
- Automated subscribing to guide...
Category: Audio / Audio Players
Publisher: 1geek1tool, License: Freeware, Price: USD $0.00, File Size: 58.4 KB
Platform: Windows
Rander is CTI software integrated with Panasonic PBX. Rander brings together the two main communication tools: the computer and the telephone. With Panasonic PBX and Rander working together, PC and telephone work as one device. Your company can work far more effectively with Rander as it gives you a basic Call Center functionality. Your employees can handle more calls in the same...
Category: Business & Finance
Publisher: Ranat, License: Shareware, Price: USD $149.00, File Size: 2.4 MB
Platform: Windows
CENTIUM CCS is Call Center Software build to run on the NEC SV8100 PABX series (also runs on NEC Aspire series).
CENTIUM CCS provides several distinct and important benefits. All of which are interrelated, to: improving customer service, increasing efficiency and reducing costs, and improving management and reporting.
CENTIUM CCS reducing hold times, letting...
Category: Internet / Communications
Publisher: Centium Software Sdn, License: Demo, Price: USD $0.00, File Size: 8.3 MB
Platform: Windows
Shareware
Converts any text into spoken Words or MP3/WAVE audio files! 2nd Speech Center is an award-winning text-to-speech player that lets you listen to documents, e-mails or web pages instead of reading on screen. In addition to text, 2nd Speech Center also allows you to convert text to MP3 or WAVE files for listening later with your portable MP3 player. 2nd Speech Center...
Category: Audio / Utilities & Plug-Ins
Publisher: Zero2000 Software, License: Shareware, Price: USD $39.95, File Size: 4.1 MB
Platform: Windows
This plugin brings all your contacts to your television!
This plugin brings all your contacts to your television! The plugin integrates seemlessly into the Microsoft Windows Media Center Interface. The Media-Center part of the plugin can be navigated only by your Remote Control for your Media Center.
But it can also be used on any other Media Center System using Internet Explorer 6.
You can show all your...
Category: Internet / Email
Publisher: Christoph Buenger Software, License: Shareware, Price: USD $0.00, File Size: 5.3 MB
Platform: Windows
Recording telephone conversations is essential nowadays. With a hard-copy of a telephone Call, you will be able to prove your case. The program also popups and logs caller ID information. Phone Call Recorder can work as a powerful answering machine too. You can playback recorded messages on your sound card, or a phone line. There is no record length limit.
Category: Audio
Publisher: Sound Recording Solutions Inc, License: Shareware, Price: USD $34.95, File Size: 337.1 KB
Platform: Windows
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