Free Downloads: Customer Call Program

Kikotel provides a unique call experience to every customer wish to call, whether you want to call a mobile number or a landline, it will guarantee to you the best voice quality & the least cost worldwide.

Kikotel provides a unique Call experience to every Customer wish to Call, whether you want to Call a mobile number or a landline, it will guarantee to you the best voice quality & the least cost worldwide.

Download a free dialer (soft phone), configure it & make a Call.

Category: Internet / Communications
Publisher: VaxSoft Inc., License: Freeware, Price: USD $0.00, File Size: 4.0 MB
Platform: Windows

Using callerID system, this program automatically detects your customer?

Using callerID system, this Program automatically detects your Customer?s phone number and displays their information when they Call in.

Category: Business & Finance / Project Management
Publisher: BluePOS.com, License: Freeware, Price: USD $0.00, File Size: 1.3 MB
Platform: Windows, Vista

EasyErlang© is a feature-rich yet very easy to use staffing calculator and planning tool for call centers, help desks and virtually any telephone and email contact centers.

EasyErlang© is a feature-rich yet very easy to use staffing calculator and planning tool for Call centers, help desks and virtually any telephone and email contact centers. It analyzes Customer telephone Call traffic, calculates how many Customer service representatives (CSRs) and telephone lines are needed to provide satisfactory level of service, and displays...

Category: Business & Finance / Business Finance
Publisher: Diagnostic Strategies, License: Shareware, Price: USD $0.00, File Size: 0
Platform: Windows

EasyDesk Helpdesk is a simple call logging utility for small support centres and others. It is designed primarily to be quick and easy to use. A fully working version can be downloaded from the Download page. Registration costs just $49.0

EasyDesk Helpdesk is a simple Call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use. A fully working trial version can be downloaded from the Download page. Registration costs just $49.0 Multiple suppoprt staff may share access to a common database hosted on a network resource or simply use the database on a local drive....

Category: Business & Finance
Publisher: Ziggyred Software, License: Shareware, Price: USD $49.00, File Size: 4.8 MB
Platform: Windows

Officegenie is an advanced Call Tracking and Customer Data Management System from the house of Softlogic Innovations.

Officegenie is an advanced Call Tracking and Customer Data Management System from the house of Softlogic Innovations. The software is best suited for Product/Service Departments, Market Surveys, Product/Service Telemarketing Teams and Day to day Call Tracking in an office.

Category: Business & Finance / MS Office Addons
Publisher: Softlogic Innovations Pvt. Ltd., License: Shareware, Price: USD $29.95, File Size: 34.0 MB
Platform: Windows

Amphis Customer integrates with Outlook for easy handling of customer email, tasks and appointments.

Amphis Customer integrates with Outlook for easy handling of Customer email, tasks and appointments. Reminders can be created to keep you organized including a Today view showing people you need to Call, invoices that are due, quotes you need to create, tasks and appointments for today. Quotes, Invoices and Customer letters etc can also be emailed as PDF files.

Category: Business & Finance / Business Finance
Publisher: Amphis Software, License: Shareware, Price: USD $139.00, File Size: 2.9 MB
Platform: Windows

For help desks or any type of call center. Quickly build a database to manage and track requests made by customers. Easily search the database of past problems and solutions. Output your data to reports, html pages or export to other software.

Request Tracker is a database system that allows you to store and retrieve all pertinent information about Customer requests. An ideal solution for help desks of any type of Call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you...

Category: Business & Finance
Publisher: CyberNiche Software, License: Shareware, Price: USD $149.00, File Size: 4.7 MB
Platform: Windows

If you want to save money on telephone calls, make your web site stand out and increase customer satisfaction,
Sign Up now.

If you want to save money on telephone calls, make your web site stand out and increase Customer satisfaction,
Sign Up now...
pc080 Messenger Phone is a free downloadable soft phone with several useful features such as Call forwarding, Voicemail, Click to Call and Call Me.

Category: Internet / Communications
Publisher: YOU-WIN Co., LTD, License: Shareware, Price: USD $0.00, File Size: 0
Platform: Windows

StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters. A customer service ticket is created for every work task from reviewing a document to taking a telephone message.

StromaSoft CRM Customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. If your company is...

Category: Business & Finance
Publisher: StromaSoft Ltd, License: Shareware, Price: USD $199.00, File Size: 14.3 MB
Platform: Windows

Mongoose Metrics' mission is to take the mystery out of phone call analytics by supplying clients with reliable, clear, and actionable data encompassing the entire sales cycle from customer browsing through completed sale.

Mongoose Metrics' mission is to take the mystery out of phone Call analytics by supplying clients with reliable, clear, and actionable data encompassing the entire sales cycle from Customer browsing through completed sale. We have developed four distinct products which provide different levels of granularity and insight to accomplish our mission goal.

AccuTrack 1:1 - basic...

Category: Internet / Communications
Publisher: Mongoose Metrics, License: Commercial, Price: USD $0.00, File Size: 15.0 KB
Platform: Windows, Linux, Mac, Palm

The program is very simple to use.

The Program is very simple to use. Clicking a swap button changes the bells and prints the conductor's Call in the scroll box below. You may select various wording options for the calls. The order of bells above the swap buttons reflect the last change entered. In the example above, the first column shows the order of bells after the Call is executed. The second column...

Category: Business & Finance / Business Finance
Publisher: Steve Scanlon, License: Freeware, Price: USD $0.00, File Size: 273.6 KB
Platform: Windows

When call is received, program will ring through sound card, show name and number and log a call.

When Call is received, Program will ring through sound card, show name and number and log a Call. Besides that, Program will show current day and time on a screen.

Category: Desktop Enhancements / Screensavers
Publisher: softcab.com, License: Freeware, Price: USD $0.00, File Size: 30.0 KB
Platform: Windows, 2K

Q-Max is a powerful day-to-day management tool that allows Contact Centre Managers to calculate, in advance, the number of staff required to respond to customer demand.

Q-Max is a powerful day-to-day management tool that allows Contact Centre Managers to calculate, in advance, the number of staff required to respond to Customer demand. This means the Contact Centre can be run proactively ensuring maximum Call handling during times of high demand and providing efficient Customer service while avoiding Call peaks and troughs.

Category: Software Development / Management & Distribution
Publisher: Q-Max Systems Ltd, License: Demo, Price: USD $0.00, File Size: 2.2 MB
Platform: Windows

Call List Scrubber is a simple to use tool designed to help anyone comply with Federal and State Do Not Call Laws.

Call List Scrubber is a simple to use tool designed to help anyone comply with Federal and State Do Not Call Laws. Unlike Call list scrubbing services, Call List Scrubber is a software Program you install on your computer. Pay for Call List Scrubber once and then use it as often as you want!

Category: Home & Education / Miscellaneous
Publisher: Tarver Program Consultants, Inc., License: Shareware, Price: USD $79.00, File Size: 4.4 MB
Platform: Windows

Call Biller for Skype is a plug-in or add-ons for Skype.

Call Biller for Skype is a plug-in or add-ons for Skype. Call biller for skype is very useful to those who are using Skype credit calls frequently for Skype calling.

Call Biller for Skype has good features. Call Biller for Skype shows charges of every calls. Hence one can keep track of Call charges spent on any particular Skype User.
...

Category: Internet / Communications
Publisher: Narola Infotech, License: Demo, Price: USD $0.00, File Size: 814.0 KB
Platform: Windows

Increase your business capabilities and experience a growing customer satisfaction due to the fact that every call is directly routed to the next best destination in case you are unable to answer it.

Increase your business capabilities and experience a growing Customer satisfaction due to the fact that every Call is directly routed to the next best destination in case you are unable to answer it. Integrate a CTI operator workstation that features keyboard controlled short cuts and an effectively managed waiting queue for incoming calls thus turning a desktop into a...

Category: Business & Finance / Project Management
Publisher: buchberger.it, License: Demo, Price: USD $0.00, File Size: 35.8 MB
Platform: Windows

Terrasoft Call Center provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.

Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.

Category: Business & Finance
Publisher: Terrasoft CRM Software, License: Demo, Price: USD $2490.00, File Size: 9.9 MB
Platform: Windows

Phone call reminder lets you make Skype calls to any phone or Skype contact

Make Skype calls at the date and time you select to remind yourself or others of important events you don't want to forget. Use a computer voice with text you enter or a sound file for messages. Allows you to Call daily, weekdays, weekends, one time. Call yourself at work for breaks, meeting times, doctor appointments. Can also be used to remind yourself of birthdays, early school...

Category: Internet / Communications
Publisher: Tekware, License: Shareware, Price: USD $25.00, EUR22.4, File Size: 938.0 KB
Platform: Windows

Would you like to record phone calls ? Red Call Recorder 1.1 is the perfect way ! this a must have tool: record, edit and save many hours of phone calls to a common compressed wave file (up tp 1.1KBps) - all with just a click of your mouse.

Would you like to record phone calls ? 'Red Call Recorder 1.1' is the perfect way. When accepting a Call, this Program will immediately recognize the caller, than just click the button and start recording. You can pause, or continue recording, all in real time! Also, you can PreScreen the Call, this will allow the Call to be heard by a third party- on speaker...

Category: Audio
Publisher: Teley, License: Shareware, Price: USD $22.50, File Size: 920.8 KB
Platform: Windows

Quickly identifying the source and root cause of network problems is critical to timely deployment and customer satisfaction for VoIP networks, applications and services.

Quickly identifying the source and root cause of network problems is critical to timely deployment and Customer satisfaction for VoIP networks, applications and services. With calls traversing multiple devices (perhaps spanning multiple domains with different protocols), problem analysis and diagnosis for Call flow, signaling and equipment related issues is often a complex and...

Category: Internet / Misc. Plugins
Publisher: Empirix, License: Shareware, Price: USD $100.00, File Size: 73.0 MB
Platform: Windows

Calculate the optimum number of customer service points (staff) to minimize costs for your business. Identify the impact of changes in service staff, the number of customers waiting, their average waiting time, and service point (staff) utilization.

The Queuing Model will calculate the optimum number of Customer service points (staff) to minimize costs for your business. It considers the average arrival rate of customers, the average Customer service rate, the cost to the business of Customer waiting time (Customer dissatisfaction), and the cost to operate Customer service points. Queuing models are used...

Category: Business & Finance / Applications
Publisher: David Morcom, License: Shareware, Price: USD $27.00, File Size: 151.0 KB
Platform: Unknown

A Shareware CRM Software. Please refer to product home page for installation and user manuals.

AT-CRM Shareware, running as a web application, is a Customer Relationship Management System. It provides the ability for you to successfully manage contacts with your clients. Being oriented towards your clients you can sell more then others and AT-CRM Shareware can be extremely helpful in improving your sales process. AT-CRM Shareware can be installed easily within half an hour....

Category: Business & Finance
Publisher: ZetaFoxeDeisgn, License: Shareware, Price: USD $50.00, File Size: 2.1 MB
Platform: Windows

ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments.

ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, Call centers, Customer support centers and ICT departments. It is designed to provide a complete support solution, to streamline helpdesk processes.
ActiveXperts HelpDesk System helps you to increase Customer satisfaction and reduce Customer downtime. It...

Category: Business & Finance / Applications
Publisher: ActiveXperts Software, License: Shareware, Price: USD $1195.00, File Size: 4.3 MB
Platform: Windows

This program can be set to call divert number before dialing DUN and call a cancel number after so it works in UK etc.

This Program can be set to Call divert number before dialing DUN and Call a cancel number after so it works in UK etc. Also allows control of DUN dial / hangup over LAN with companion Program LanMsg.

Category: Internet / Tools & Utilities
Publisher: Full Circuit Ltd, License: Freeware, Price: USD $0.00, File Size: 325.0 KB
Platform: Windows

VoIP Callbackbutton for the own Website!

VoIP Callbackbutton for the own Website!

Callback-Button is a tariff for a VoIP Callbackbutton for the own Website. Feature: With outgoing discussions to other SIP- and IAX addresses according to standard the SIP- and/or IAX address as well as the name are transferred - alternatively also anonymous.

Own outgoing Call number: optionally can be transferred also the existing...

Category: Internet / Communications
Publisher: Onlineb?cher, License: Freeware, Price: USD $0.00, File Size: 582.0 KB
Platform: Windows