Free Downloads: Customer Service And Support

The basic element of the Close Support application set is the Service Desk, a Windows application used by support or customer service personnel to manage service requests, incident reports and administration tasks.

The basic element of the Close Support application set is the Service Desk, a Windows application used by Support or Customer Service personnel to manage Service requests, incident reports and administration tasks. The free to use Express Edition of the Service Desk provides for management of organisations, people, tasks and calls and is ideally...

Category: Internet / Email
Publisher: Close Fit Software Limited, License: Freeware, Price: USD $0.00, File Size: 3.4 MB
Platform: Windows

mioot Live chat software an expert in live chat, live help, live support, Online Free Live chat software offer live customer support for your business. Try FREE Live Chat Software for websites & Call Center to enable live chat service.

miootLive chat software an expert in live chat, live help, live Support, Online chat software offer live Customer Support solutions. Live help Support software tool which captures the visitor's info on a real time basis and provides opportunity to initiate a live help communication channel with the visitor to your web site. Try FREE Live Chat Software for websites...

Category: Internet / Chat
Publisher: Mioot Live Chat Software, License: Shareware, Price: USD $9.00, File Size: 1.4 MB
Platform: Windows

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.

SupportCenter Plus is a web-based Customer Support software that lets organizations effectively manage Customer tickets, their account & contact information, the Service contracts and in the process providing a superior Customer experience. Get to know every information of your help desk through intuitive & real time Reports & Dashboards.

Category: Business & Finance / Project Management
Publisher: Zoho Corporation Pvt. Ltd., License: Shareware, Price: USD $495.00, File Size: 36.3 MB
Platform: Windows

VueChat installs a web based Customer Service / Online Help Desk software on your website in a few minutes. The Customer Service software is featured with video/voice chat, Instant Messaging, VoIP and CRM technologies.

VueChat Personal Edition is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies. VueChat allows customers and website visitors to contact directly with company representatives or government employees through a web browser....

Category: Business & Finance
Publisher: VueCam, License: Shareware, Price: USD $19.00, File Size: 3.3 MB
Platform: Windows, Linux, Unix, AS/400, OS/2, Mac

Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web.

Help desk software solutions from sitehelpdesk.com. Designed for any Internal Support services, IT Service Management or Customer Support over the web. Integrated email monitor for two way email tracking in and out of the help desk. Integrates with leading PC auditing and asset management tools. All products are 100 percent web browser based. Shared open source code.

Category: Internet / Internet Phone and Teleconferencing
Publisher: sitehelpdesk.com, License: Demo, Price: USD $800.00, File Size: 10.7 MB
Platform: Windows, Pocket PC, Palm, BlackBerry, iPhone, iPod, iTouch, Java

Sage SalesLogix is an award-winning CRM solution that provides a complete view of customer interactions across your sales, marketing, and customer service/support teams so they can collaborate and respond promptly and knowledgably to customer inquiri

Sage SalesLogix is an award-winning CRM solution that provides a complete view of Customer interactions across your sales, marketing, and Customer Service/Support teams so they can collaborate and respond promptly and knowledgably to Customer inquiries and sales opportunities.

Category: Business & Finance / Database Management
Publisher: SalesLogix, Sage Software, Inc., License: Demo, Price: USD $0.00, File Size: 5.7 MB
Platform: Windows

ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package.

ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve Customer issues quickly, thereby delivering superior Customer Support and taking Customer...

Category: Business & Finance / Applications
Publisher: AdventNet Inc, License: Freeware, Price: USD $0.00, File Size: 31.3 MB
Platform: Windows, Linux

Live Help Messenger is a customer service software solution that allows customer support operators to chat with your web site visitors and potential customers.

Live Help Messenger is a Customer Service software solution that allows Customer Support operators to chat with your web site visitors and potential customers. Our software enables you to instantly add PHP Live Chat Software to your web site, you can then start to increase your sales and Customer satisfaction while visitors are still on your web site.

Category: Internet / Chat
Publisher: Stardevelop Pty Ltd, License: Shareware, Price: USD $159.95, File Size: 9.8 MB
Platform: Windows

Help desk software solutions from sitehelpdesk.

Help desk software solutions from sitehelpdesk.com. Designed for any Internal Support services, IT Service Management or Customer Support over the web. Integrated email monitor for two way email tracking in and out of the helpdesk. integrates with leading PC auditing and asset management tools. Provides Customer Support and account management via your...

Category: Web Authoring / Web Design Utilities
Publisher: sitehelpdesk.com, License: Commercial, Price: USD $1.00, File Size: 292.0 KB
Platform: Windows

Calculate the optimum number of customer service points (staff) to minimize costs for your business. Identify the impact of changes in service staff, the number of customers waiting, their average waiting time, and service point (staff) utilization.

The Queuing Model will calculate the optimum number of Customer Service points (staff) to minimize costs for your business. It considers the average arrival rate of customers, the average Customer Service rate, the cost to the business of Customer waiting time (Customer dissatisfaction), and the cost to operate Customer Service points....

Category: Business & Finance / Applications
Publisher: David Morcom, License: Shareware, Price: USD $27.00, File Size: 151.0 KB
Platform: Unknown

For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. The request may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling.

For Easy Customer Service and Support. This software manages the Customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a...

Category: Business & Finance
Publisher: kosmos BOS, License: Shareware, Price: USD $99.00, File Size: 9.3 MB
Platform: Windows

StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters. A customer service ticket is created for every work task from reviewing a document to taking a telephone message.

StromaSoft CRM Customer Service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. If your...

Category: Business & Finance
Publisher: StromaSoft Ltd, License: Shareware, Price: USD $199.00, File Size: 14.3 MB
Platform: Windows

ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package.

ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve Customer issues quickly, thereby delivering superior Customer Support and taking Customer...

Category: Business & Finance / Applications
Publisher: AdventNet Inc, License: Freeware, Price: USD $0.00, File Size: 31.0 MB
Platform: Windows, Linux

ISL Pronto is a live chat software for online customer service and web support.

ISL Pronto is a live chat software for online Customer Service and web Support. It creates a link between your personnel and website visitors, enabling you to answer sales inquiries or Support requests online.Sales representatives can quickly present a product or provide answers to arising questions from the website visitors. Convert your website visitors into your...

Category: Internet / Communications
Publisher: Xlab d.o.o., License: Freeware, Price: USD $0.00, File Size: 281.2 KB
Platform: Windows

Polar Help Desk Free is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.

Polar Help Desk Free is a web based solution for organizing Support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will...

Category: Business & Finance
Publisher: Polar, License: Freeware, Price: USD $0.00, File Size: 9.5 MB
Platform: Windows

ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments.

ActiveXperts HelpDesk System is a powerful, web enabled Support management system designed for help desks, call centers, Customer Support centers and ICT departments. It is designed to provide a complete Support solution, to streamline helpdesk processes.
ActiveXperts HelpDesk System helps you to increase Customer satisfaction and reduce Customer...

Category: Business & Finance / Applications
Publisher: ActiveXperts Software, License: Shareware, Price: USD $1195.00, File Size: 4.3 MB
Platform: Windows

CRM Gadget 2 Go includes barcode scanner support, which enables for example service technicians to scan the material they use at customers site and have all information about the customer’s assets or replacement parts within a service request.

CRM Gadget 2 Go includes barcode scanner Support, which enables for example Service technicians to scan the material they use at customers site and have all information about the Customer’s assets or replacement parts within a Service request.

CRM Gadget 2 Go is an AIR application and as such it runs directly on your desktop. After the quick...

Category: Business & Finance / Business Finance
Publisher: Fellow Consulting AG, License: Freeware, Price: USD $0.00, File Size: 14.9 MB
Platform: Windows

Omni Customer Support allows you to improve the quality of your customer supportThe underlying search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solutionIt allows

Omni Customer Support allows you to improve the quality of your Customer supportThe underlying search engine technology allows your Support staff to quickly determine the correct problem your Customer is experiencing and provide the solutionIt allows new staff to be immediately productive without a costly investment of learning all the known Support...

Category: Business & Finance / Applications
Publisher: Omni Customer Support, License: Commercial, Price: USD $69.00, File Size: 2.1 MB
Platform: Windows

Live Chat Customer Support.

Live Chat Customer Support. takes your web site to the next level of sales generation and Customer Service by adding Live Chat to your web site. It lets you both monitor and record site activity and the surfing habits of your customers. Our Live Chat software is browser-enabled, it integrates seamlessly with your existing web site within minutes. You can proactively...

Category: Internet / Chat
Publisher: Live2support Inc., License: Shareware, Price: USD $9.99, File Size: 1.6 MB
Platform: Windows

Data Doctor Live Chat is smart and cost effective tool to provide superior customer support service in real time.

Data Doctor Live Chat is smart and cost effective tool to provide superior Customer Support Service in real time. This online chat software helps your online customers and web site visitors to interact with your Support team for live assistance through live chat system in easiest way.

The program provides interaction between online customers and...

Category: Internet / Chat
Publisher: Pro Data Doctor Pvt Ltd, License: Shareware, Price: USD $49.00, File Size: 5.6 MB
Platform: Windows

VueChat Express is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies.

VueChat Express is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies.

VueChat allows customers and website visitors to contact directly with company representatives or government employees through a web browser....

Category: Business & Finance / Applications
Publisher: VueCam, License: Shareware, Price: USD $19.00, File Size: 3.3 MB
Platform: Windows, Linux, Mac

Save time and money with multi-user automated email response management. Respond to email in seconds! Email Responder analyzes mail, assigns it automatically, and selects the right pre-written templates to personalize replies.

Email Responder is a breakthrough product, bringing the benefits of Automated Email Response Management to enterprises of all sizes. Whether your organization has 1 employee or 1,000, you can speed up your email Customer Service process, reduce labor costs, and improve the quality of your Customer communication. Arriving email is automatically assigned to a person or...

Category: Internet / E-Mail Checkers
Publisher: DeskShare, License: Commercial, Price: USD $895.00, File Size: 14.2 MB
Platform: Windows

The Web Help Desk is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software needs.

The Web Help Desk is an affordable and intuitive web based help desk software for your Service desk software, Customer Support software, and issue tracking software needs. Are you using "email" and "sticky notes" on your monitor to track your help desk team's issues and requests? ?or STOP PAYING EXCESSIVE ANNUAL FEES for your current help desk software...

Category: Business & Finance / Applications
Publisher: MacsDesign Studio LLC, License: Freeware, Price: USD $0.00, File Size: 51.0 MB
Platform: Mac

LiveChat - live chat and help desk software to increase sales and improve customer service. Place a live chat option on your website to provide immediate assistance to your online visitors and turn them into customers.

LiveChat is an easy to use yet powerful live chat and help desk software for Customer Service and online sales. It opens up a direct communication channel so you can respond to customers' questions and concerns quicker, right from the website. You can also identify and engage with the best prospects and regular customers as they come by. With LiveChat, you know which page your...

Category: Business & Finance / Sales & Marketing Tools
Publisher: LiveChat, License: Freeware, Price: USD $0.00, File Size: 3.9 MB
Platform: Android

PayNoRake offers you the best poker room in the industry, and pays you daily with its excellent customer service.

PayNoRake offers you the best poker room in the industry, and pays you daily with its excellent Customer Service.
PayNoRake Poker offers a variety of easy-to-use methods for depositing money into players accounts.

PayNoRake Poker has 24/7 email and online live Support.

Category: Games / Cards, Casino, Lottery
Publisher: Action Poker Network, License: Freeware, Price: USD $0.00, File Size: 10.7 MB
Platform: Windows