Free Downloads: Customer Service Call Tracking Form
Officegenie is an advanced Call Tracking and Customer Data Management System from the house of Softlogic Innovations. The software is best suited for Product/Service Departments, Market Surveys, Product/Service Telemarketing Teams and Day to day Call Tracking in an office.
Category: Business & Finance / MS Office Addons
Publisher: Softlogic Innovations Pvt. Ltd., License: Shareware, Price: USD $29.95, File Size: 34.0 MB
Platform: Windows
FAQ and issue tracking software.
FAQ and issue Tracking software. Winner of the User's Choice Gold Award for Multi-channel E-Service (http ://www.userschoiceawards.com/results-2002_ICCM.html). With 4 years of production use, customers report that SupportWizard improves Service team efficiency by 20-25% raises Customer satisfaction by 50%, improves Customer retention by 80% and increases sales...
Category: Audio / Utilities & Plug-Ins
Publisher: SupportWizard, License: Freeware, Price: USD $0.00, File Size: 0
Platform: Windows
Mongoose Metrics' mission is to take the mystery out of phone Call analytics by supplying clients with reliable, clear, and actionable data encompassing the entire sales cycle from Customer browsing through completed sale. We have developed four distinct products which provide different levels of granularity and insight to accomplish our mission goal.
AccuTrack 1:1 - basic...
Category: Internet / Communications
Publisher: Mongoose Metrics, License: Commercial, Price: USD $0.00, File Size: 15.0 KB
Platform: Windows, Linux, Mac, Palm
Dynamsoft Issue Tracking Anywhere is a web based issue Tracking system designed for issue/work item Tracking, bug Tracking, Customer support and project management. Issue Tracking Anywhere has two editions: Standalone and Hosted. Issue Tracking Anywhere Standalone can be downloaded and installed on your site. Issue Tracking Anywhere...
Category: Software Development / Debugging
Publisher: Dynamsoft, License: Freeware, Price: USD $0.00, CAD60, File Size: 39.0 KB
Platform: Windows, Other
The caller pays for each Minue to 0.
The caller pays for each Minue to 0.14 euro. The Service Call number is one limits durable telephone number. The running time determines the user: It can be adjusted from 1 hour to 3 month, afterwards the caller hears: ?No connection under this number?. The Service Call number continues to lead hidden in the background on the normal telephone number To which...
Category: Internet / SMS
Publisher: SiP-Home.net, License: Freeware, Price: USD $0.00, File Size: 3.0 KB
Platform: Windows
The Queuing Model will calculate the optimum number of Customer Service points (staff) to minimize costs for your business. It considers the average arrival rate of customers, the average Customer Service rate, the cost to the business of Customer waiting time (Customer dissatisfaction), and the cost to operate Customer Service points....
Category: Business & Finance / Applications
Publisher: David Morcom, License: Shareware, Price: USD $27.00, File Size: 151.0 KB
Platform: Unknown
EasyErlang© is a feature-rich yet very easy to use staffing calculator and planning tool for Call centers, help desks and virtually any telephone and email contact centers. It analyzes Customer telephone Call traffic, calculates how many Customer Service representatives (CSRs) and telephone lines are needed to provide satisfactory level of Service,...
Category: Business & Finance / Business Finance
Publisher: Diagnostic Strategies, License: Shareware, Price: USD $0.00, File Size: 0
Platform: Windows
StromaSoft CRM Customer Service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. If your...
Category: Business & Finance
Publisher: StromaSoft Ltd, License: Shareware, Price: USD $199.00, File Size: 14.3 MB
Platform: Windows
Parts Tracker is a computer-based inventory management system designed specifically for use in the maintenance division of Tenpin Bowling Centres. It covers ordering, stock Tracking, financial Tracking (accounts/budgets), maintenance Tracking, and trouble calls (stops). Features: --Editable parts catalogue (comes pre-filled with 8270 or A2 parts).--Easy order Form...
Category: Business & Finance / Applications
Publisher: Andrew Kennedy, License: Shareware, Price: USD $69.00, File Size: 1.6 MB
Platform: Windows
ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve Customer issues quickly, thereby delivering superior Customer support and taking Customer satisfaction...
Category: Business & Finance / Applications
Publisher: AdventNet Inc, License: Freeware, Price: USD $0.00, File Size: 31.0 MB
Platform: Windows, Linux
The Web Help Desk is an affordable and intuitive web based help desk software for your Service desk software, Customer support software, and issue Tracking software needs. Are you using "email" and "sticky notes" on your monitor to track your help desk team's issues and requests? ?or STOP PAYING EXCESSIVE ANNUAL FEES for your current help desk software...
Category: Business & Finance / Applications
Publisher: MacsDesign Studio LLC, License: Freeware, Price: USD $0.00, File Size: 51.0 MB
Platform: Mac
Comprehensive trouble ticket tracking software for help desks and call centers.
Comprehensive trouble ticket Tracking software for help desks and Call centers. User-friendly interface offers, dashboard view, customizable screens, multiple layer issue status Tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract...
Category: Business & Finance / Applications
Publisher: ScriptLogic (Pittsburgh PA Office), License: Demo, Price: USD $995.00, File Size: 54.7 MB
Platform: Windows
Web based Call Tracking and Help Desk software that helps companies streamline their support processes and provide their customers a higher level of Service. Features include automated assignments and notifications, automated e-mail alerts, user customizable interfaces, customizable work flows, live support chat, creation of tickets from incoming e-mails, knowledge base,...
Category: Business & Finance / Applications
Publisher: ReadyDesk, License: Demo, Price: USD $199.95, File Size: 4.6 MB
Platform: Windows
Request Tracker is a database system that allows you to store and retrieve all pertinent information about Customer requests. An ideal solution for help desks of any type of Call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you...
Category: Business & Finance
Publisher: CyberNiche Software, License: Shareware, Price: USD $149.00, File Size: 4.7 MB
Platform: Windows
The Invoice Store is a complete Invoicing, POS, Estimating and Customer Tracking software product for the small business. Perfect for any mailorder, retail, Service business or any business that requires invoicing or sales. It maintains customers, vendors, sales personnel and inventory management. It supports detailed invoicing, packing slips, Customer statements,...
Category: Business & Finance
Publisher: Software Store Products, License: Shareware, Price: USD $165.00, File Size: 938.7 KB
Platform: Windows
Built for Service is designed as a detailed transaction management tool for your daily Service operations. Provides quotation and billing features, Customer management, labor and material cost Tracking. Built the data system to provide you with the sophisticated data entry and easy to use enviroment. Key features include printable quotations, subcontractor and...
Category: Business & Finance / Applications
Publisher: DarkStoneData, License: Shareware, Price: USD $50.00, File Size: 435.0 KB
Platform: Windows
Kikotel provides a unique Call experience to every Customer wish to Call, whether you want to Call a mobile number or a landline, it will guarantee to you the best voice quality & the least cost worldwide.
Download a free dialer (soft phone), configure it & make a Call.
Category: Internet / Communications
Publisher: VaxSoft Inc., License: Freeware, Price: USD $0.00, File Size: 4.0 MB
Platform: Windows
WebsiteStatsCounter.com is a free invisible stats Tracking website that allows you to free track multiple web sites for free! We created this website because we wanted to offer people a free way to accurately track mulitple websites all from one location. We are dedicated to providing a free top quality way to track web sites. We are also dedicated to your online privacy and will never...
Category: Utilities / Shell Extensions
Publisher: Website Stats Counter, License: Shareware, Price: USD $0.01, File Size: 25.4 MB
Platform: Windows
Instant Customer Tracker is your total solution for Customer Tracking and Mass e-mailing your Customer base by criteria. With Instant Customer Tracker, you can track your Revenue, Customers, Prospects, Group List Members, Programs (Developer's). Instant Customer Tracker also includes a password keeper for remembering your login & passwords by...
Category: Business & Finance / Vertical Markets
Publisher: PC Experts, License: Shareware, Price: USD $99.00, File Size: 67.8 MB
Platform: Windows
Shareware
miootLive chat software an expert in live chat, live help, live support, Online chat software offer live Customer support solutions. Live help support software tool which captures the visitor's info on a real time basis and provides opportunity to initiate a live help communication channel with the visitor to your web site. Try FREE Live Chat Software for websites to enable live chat...
Category: Internet / Chat
Publisher: Mioot Live Chat Software, License: Shareware, Price: USD $9.00, File Size: 1.4 MB
Platform: Windows
AllsystemsMax is professional automotive Service shop software that is easy to use and flexible enough to handle the work order, invoicing, inventory control and Customer Tracking tasks common to managing your automotive business.AllsystemsMax automotive Service shop software gives you total control, with standardized Service procedures in place.
Category: Business & Finance / Database Management
Publisher: AllsystemsMax LLC, License: Shareware, Price: USD $60.00, File Size: 19.3 MB
Platform: Windows
Shareware
A full featured CRM and business automation solution thats lightweight and maintenance free. Perfect for small businesses. Feature list include Customer and contact management, project management, support case Tracking, and many key business activities. Automates key processes of your business in minutes. Whether you are a small business owner or just starting up, Encircle...
Category: Business & Finance / Database Management
Publisher: LyteCube Technologies, License: Shareware, Price: USD $219.00, File Size: 27.1 MB
Platform: Windows
CounterBalance is more than a software application CounterBalance is a platform.
CounterBalance is more than a software application CounterBalance is a platform.
This platform provides complete control over the way your operation is managed.
The system provides Customer Relations Management (CRM), Process Control, Scheduling, Cost Item Tracking (Inventory & Time), Account Financial, and more.
CounterBalance allows...
Category: Business & Finance / Business Finance
Publisher: Nexphaze, License: Shareware, Price: USD $95.95, File Size: 4.9 MB
Platform: Windows
ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, Call centers, Customer support centers and ICT departments. It is designed to provide a complete support solution, to streamline helpdesk processes.
ActiveXperts HelpDesk System helps you to increase Customer satisfaction and reduce Customer downtime. It...
Category: Business & Finance / Applications
Publisher: ActiveXperts Software, License: Shareware, Price: USD $1195.00, File Size: 4.3 MB
Platform: Windows
QuickService is an enterprise server solution.
QuickService is an enterprise server solution.
QuickService solves the most common problems encountered by Service based companies interested in automating their total business operations, from controlling inventory to wireless dispatching to purchase order management.
Features:
* Schedule & Dispatch Boards with multi-day calendar to optimize scheduling
*...
Category: Business & Finance / Business Finance
Publisher: KJW Technologies, Inc., License: Shareware, Price: USD $4000.00, File Size: 25.0 MB
Platform: Windows
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