Free Downloads: Customer Service Management

License:  All 1 2 | Free

VueChat Customer Service Screenshot
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VueChat installs a web based Customer Service / Online Help Desk software on your website in a few minutes. The Customer Service software is featured with video/voice chat, Instant Messaging, VoIP and CRM technologies.

VueChat Personal Edition is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies. VueChat allows customers and website visitors to contact directly with company representatives or government employees through a web browser....

Category: Business & Finance
Publisher: VueCam, License: Shareware, Price: USD $19.00, File Size: 3.3 MB
Platform: Windows, Linux, Unix, AS/400, OS/2, Mac



StromaSoft CRM Customer Service Helpdesk - Outlook Edition Screenshot
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StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters. A customer service ticket is created for every work task from reviewing a document to taking a telephone message.

StromaSoft CRM Customer Service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. If your...

Category: Business & Finance
Publisher: StromaSoft Ltd, License: Shareware, Price: USD $199.00, File Size: 14.3 MB
Platform: Windows

Freeware
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Open Source Customer Relationship Management for Small and Medium Businesses built over LAMP/WAMP technologies and open source projects.

vtiger CRM is an open source Customer Relationship Management (CRM) software mainly for Sales force working in small and medium businesses. vtiger CRM is built over proven, fast, and reliable LAMP/WAMP (Linux/Windows, Apache, MySQL, and PHP) technologies and other open source projects. vtiger CRM leverages the benefits of open source software and adds more value to the end-users...

Category: Business & Finance
Publisher: vtiger, License: Freeware, Price: USD $0.00, File Size: 41.5 MB
Platform: Windows, Linux, Unix

5 Stars5 Stars5 Stars5 Stars5 Stars Shareware
EnCircle CRM Screenshot
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A full featured CRM and business automation solution thats lightweight and maintenance free. Perfect for small businesses. Feature list include customer and contact management, project management, support case tracking, and many business activities.

A full featured CRM and business automation solution thats lightweight and maintenance free. Perfect for small businesses. Feature list include Customer and contact Management, project Management, support case tracking, and many key business activities. Automates key processes of your business in minutes. Whether you are a small business owner or just starting up,...

Category: Business & Finance / Database Management
Publisher: LyteCube Technologies, License: Shareware, Price: USD $219.00, File Size: 27.1 MB
Platform: Windows

Customer Scheduler Pro Screenshot
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Contact & Customer Relationship Management (CRM) Software. An Exciting Product in CRM Technology. The CRM Pro also has the ability to input emergency contact info, reminders and add miscellaneous notes about your customers.

For efficient and effective dealing with customers, every business have to specific details of its customers. In this age of information technology, manual recording of Customer data is not a viable or rationale idea. Businesses are increasingly adopting specialized software for automation of Customer relationship Management (CRM). Among different CRM software that is...

Category: Business & Finance / Personal Info Managers
Publisher: eDataset Software, License: Shareware, Price: USD $49.95, File Size: 17.4 MB
Platform: Windows

CRM-Express Professional Screenshot
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CRM Software - CRM-Express Professional is the latest in CRM (Customer Relationship Management) software. CRM-Express can manage your marketing, customers, sales and orders.

CRM Software - CRM-Express Professional is the latest in CRM (Customer Relationship Management) software. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar, Address Book, My work day, News Feeds, Meeting Planner, Company Library, Form Designer, Journal. CRM-Express is now fully re-entrant an multi-user.

Category: Business & Finance / Business Finance
Publisher: PGCSoft, License: Shareware, Price: USD $95.00, File Size: 39.4 MB
Platform: Windows, Other

Shareware
Easy-CSS Screenshot
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For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. The request may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling.

For Easy Customer Service and Support. This software manages the Customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank,...

Category: Business & Finance
Publisher: kosmos BOS, License: Shareware, Price: USD $99.00, File Size: 9.3 MB
Platform: Windows

Commercial
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on-demand customer interaction management solution that enables companies to deliver an exceptional customer experience online.

SupportMagic is an on-demand Customer interaction Management solution that enables companies to deliver an exceptional Customer experience online. SupportMagic's multi-channel communications platform integrates live chat, email Management (ticketing), troubleshooter, and knowledgebase technology to manage online sales and Customer support.

Category: Internet
Publisher: SupportMagic, License: Commercial, Price: USD $100.00, File Size: 0
Platform: Windows

Freeware
LiveChat Screenshot
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LiveChat - live chat and help desk software to increase sales and improve customer service. Place a live chat option on your website to provide immediate assistance to your online visitors and turn them into customers.

LiveChat is an easy to use yet powerful live chat and help desk software for Customer Service and online sales. It opens up a direct communication channel so you can respond to customers' questions and concerns quicker, right from the website. You can also identify and engage with the best prospects and regular customers as they come by. With LiveChat, you know which page your...

Category: Business & Finance / Sales & Marketing Tools
Publisher: LiveChat, License: Freeware, Price: USD $0.00, File Size: 3.9 MB
Platform: Android

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Service Desktop Pro is an integrated Business Information & Service Management Software.

Service Desktop Pro is an integrated Business Information & Service Management Software. It is useful for small business managers, IT Service Providers, Freelancers, Consultants, Web Developers and Software Developers. This tool can be extremely useful for all types of business managers for managing their day-to-day business activities. It's tightly integrated...

Category: Business & Finance / Applications
Publisher: Webtech Softwares & Services Ltd, License: Shareware, Price: USD $99.95, File Size: 18.9 MB
Platform: Windows

5 Stars5 Stars5 Stars5 Stars5 Stars Freeware
LiveHelpNow Screenshot
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Help Desk and Customer Service Software by LiveHelpNow. Improve support, increase sales. Used by 20000+ companies.

So you have visitors arrive to your site, it is an outstanding start, having them develop into shoppers is the goal which LiveHelnow tools help you achieve. These are hectic times and guests visiting your website crave to acquire knowledge instantly and efficiently. With Live Chat Tool utilized on a website the difficulty is solved as visitors may now reach out for assistance, initiate a chat...

Category: Business & Finance / E-commerce
Publisher: LiveHelpNow, Inc, License: Freeware, Price: USD $0.00, File Size: 1.9 MB
Platform: Windows, Mac

Shareware
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CRM-Express Live is a CRM (customer relationship management) program which is under your control. It can be used on a single machine, installled on a computer on a network or installed on a dedicated server at your ISP. It is accessed from a browser.

CRM-Express Live is a CRM (Customer relationship Management) program which is under your control. It can be used on a single machine, installled on a computer on a network or installed on a dedicated server at your ISP. It is accessed from a browser on a computer, laptop, mobile phone or pad (e.g. ipad) or any device capable of browsing over the internet. Data can be shared and...

Category: Business & Finance / Business Finance
Publisher: PGCSoft, License: Shareware, Price: USD $100.00, File Size: 46.1 MB
Platform: Windows, Other

Shareware
iSmart CRM Screenshot
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iSmart CRM is an easy-to-use customer and business management software for small business and personal, it can manage your Customers, Sale Orders, Suppliers, Purchase Orders, Products and Expenses.

iSmart CRM is an easy-to-use Customer and business Management software for small business and personal. It can manage your Customers, Sale Orders, Suppliers, Purchase Orders, Products and Expenses. Customer And Contact History Management Sale Order And Payment Management Printing Invoices, Receipts and Vouchers Supplier Management Purchase...

Category: Business & Finance / Vertical Markets
Publisher: iSmart Software Ltd, License: Shareware, Price: USD $59.95, File Size: 3.9 MB
Platform: Windows, Other

Commercial
Miracle Service Screenshot
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Miracle Service is a service management software. It provides Customer and Equipment Management, Dispatching, Inventory and Reporting. Optional Modules provide Sales Orders and Invoices, Multiple Warehouse, PO's, PM's, and Wireless Messaging.

Miracle Service provides a comprehensive Service Management and dispatch software solution. It provides Customer and Equipment Management information along with Dispatching, Inventory, Invoicing and Reporting. From our powerful inventory module through our integrated Service Management module to our invoicing module, Miracle Service...

Category: Business & Finance
Publisher: Nexent Innovations Inc., License: Commercial, Price: USD $895.00, File Size: 60.4 MB
Platform: Windows

Igoodsoft CRM System Screenshot
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Igoodsoft CRM System is On-Demand Small Business CRM System.Collect and organize all CRM data of your organization in order to keep track of your customers and improve your service quality.Manage your marketing, customers, purchase,sales,orders.

Igoodsoft CRM System is On-Demand Small Business Customer Relationship Management System(CRM).Collect and organize all CRM data of your organization in order to keep track of your customers and improve your Service quality.It can manage your marketing, customers, suppliers, purchase, sales and orders.What you see is what you get.It supports multi-user and access control.It...

Category: Business & Finance
Publisher: Igoodsoft, License: Shareware, Price: USD $98.95, File Size: 4.8 MB
Platform: Windows

5 Stars5 Stars5 Stars5 Stars5 Stars Commercial
Email Responder Screenshot
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Save time and money with multi-user automated email response management. Respond to email in seconds! Email Responder analyzes mail, assigns it automatically, and selects the right pre-written templates to personalize replies.

Email Responder is a breakthrough product, bringing the benefits of Automated Email Response Management to enterprises of all sizes. Whether your organization has 1 employee or 1,000, you can speed up your email Customer Service process, reduce labor costs, and improve the quality of your Customer communication. Arriving email is automatically assigned to a...

Category: Internet / E-Mail Checkers
Publisher: DeskShare, License: Commercial, Price: USD $895.00, File Size: 14.2 MB
Platform: Windows

Issue Tracking Organizer Deluxe Screenshot
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Database management software that helps you to manage any kind of issues (project issues, customer service issues, help desk issues, ...)

Issue Tracking Organizer for Windows: simple database Management software that helps you to manage any kind of issues (project issues, Customer Service issues, help desk issues, ...). Includes several issue database templates to choose from. Very fast and easy data entry. Search, filter issues by any field. Sort issue records by any field. Several user-definable data...

Category: Business & Finance / Project Management
Publisher: PrimaSoft PC, License: Shareware, Price: USD $75.00, CAD75, File Size: 7.2 MB
Platform: Windows

Reflect Free CRM Customer Database Screenshot
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Free Mac CRM Software - Customer Relationship Management & Business Contact Database Software. Increase sales and customer retention with Reflect CRM database. Track accounts, contacts, leads, things to do, events, notes and your sales funnel.

Reflect Free CRM Software for Ma - Customer Relationship Management & Business Customer Database Software. Increase sales, Customer retention, and profitability with Reflect CRM database solution. Track accounts, contacts, leads, meetings, compelling events, phone calls, notes, things to do, priorities and the status of your sales pipeline. Reflect supports multiple...

Category: Business & Finance / Database Management
Publisher: NCH Software, License: Freeware, Price: USD $0.00, File Size: 1.4 MB
Platform: Mac

sitehelpdesk Screenshot
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Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web.

Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT Service Management or Customer support over the web. Integrated email monitor for two way email tracking in and out of the help desk. Integrates with leading PC auditing and asset Management tools. All products are 100 percent web browser based. Shared open source code.

Category: Internet / Internet Phone and Teleconferencing
Publisher: sitehelpdesk.com, License: Demo, Price: USD $800.00, File Size: 10.7 MB
Platform: Windows, Pocket PC, Palm, BlackBerry, iPhone, iPod, iTouch, Java

VueChat Enterprise Server Screenshot
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VueChat is a Customer Service Solution for the Government and Corporations, web based, featured with live video chat, VoIP and Customer Relationship Management (CRM) functions.

VueChat is a set of business solutions, techniques and technologies that allow people to communicate and build modern and efficient relations with customers and partners all over the world. For home use, you may want to begin with VueChat Home which is the easiest way to start. With VueChat Home you may connect to every available VueChat Server registered in the VueChat Global Servers list...

Category: Internet / Chat
Publisher: VueCam, License: Shareware, Price: USD $19.00, File Size: 607.0 KB
Platform: Unknown

Shareware
Browser CRM Screenshot
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Browser CRM is web based customer management & integrated email. Flexible and powerful CRM - Customer Relationship Management - and Collaboration tools, running in any web browser.

Browser CRM is web based Customer Management & integrated email. Flexible and powerful CRM - Customer Relationship Management - and Collaboration tools, running in any web browser. Browser CRM is a commercial CRM application, backed by a company with 3 years experience in the sector and with significant expertise in web-enabling small businesses, including migrating...

Category: Business & Finance
Publisher: Browser CRM Limited, License: Shareware, Price: USD $199.00, File Size: 1.5 MB
Platform: Linux, Unix

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ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package.

ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve Customer issues quickly, thereby delivering superior Customer support and taking Customer...

Category: Business & Finance / Applications
Publisher: AdventNet Inc, License: Freeware, Price: USD $0.00, File Size: 31.3 MB
Platform: Windows, Linux

5 Stars5 Stars5 Stars5 Stars5 Stars Freeware
MIE CRM Software Screenshot
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MIE CRM Software delivers Customer relationship management across sales, service, and marketing functions. .

MIE CRM Software delivers Customer relationship management across sales, service, and marketing functions.

Category: Business & Finance / Document Management
Publisher: MIE Solutions, License: Freeware, Price: USD $0.00, File Size: 456 B
Platform: Windows, Mac, Other

MIE CRM Software 2010-2 Screenshot
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MIE CRM Software delivers Customer relationship management across sales, service, and marketing functions. .

MIE CRM Software delivers Customer relationship management across sales, service, and marketing functions.

Category: Business & Finance / Applications
Publisher: MIE Solutions, License: Freeware, Price: USD $0.00, File Size: 2.7 MB
Platform: Windows, Mac

KCS Retail - Retail Software Screenshot
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KCS Retail software offers retailers a complete retail management system that can be adapted to meet unique retail business requirements to improve in-stock positions, increase profit and better customer service while reducing labor costs, and decrea

KCS Retail software offers retailers a complete retail Management system that can be adapted to meet unique retail business requirements to improve in-stock positions, increase profit and better Customer Service while reducing labor costs, and decrease operation costs. KCS Retail ERP software is a comprehensive, next generation, ready-to-use Retail ERP (Enterprise Resource...

Category: Business & Finance / Inventory Systems
Publisher: KCS Retail Software, License: Demo, Price: USD $375.00, File Size: 133.5 MB
Platform: Windows

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License:  All 1 2 | Free