Free Downloads: Email Customer Service

License:  All 1 2 | Free

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Email Responder Screenshot
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Save time and money with multi-user automated email response management. Respond to email in seconds! Email Responder analyzes mail, assigns it automatically, and selects the right pre-written templates to personalize replies.

Email Responder is a breakthrough product, bringing the benefits of Automated Email Response Management to enterprises of all sizes. Whether your organization has 1 employee or 1,000, you can speed up your Email Customer Service process, reduce labor costs, and improve the quality of your Customer communication. Arriving Email is...

Category: Internet / E-Mail Checkers
Publisher: DeskShare, License: Commercial, Price: USD $895.00, File Size: 14.2 MB
Platform: Windows



Shareware
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Manage email, provide customer self service, handle an unlimited number of tickets.

Manage Email, provide Customer self Service, handle an unlimited number of tickets.

Features:
-Turn disjointed Email exchanges into organized, meaningful conversations.
-Easily integrate HR systems, CRM's, bug trackers and desktop software.
-Enterprise help desk software scalability. Handle thousands of requests daily; no fancy...

Category: Business & Finance / Business Finance
Publisher: UserScape, Inc, License: Shareware, Price: USD $0.00, File Size: 0
Platform: Windows

StromaSoft CRM Customer Service Helpdesk - Outlook Edition Screenshot
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StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters. A customer service ticket is created for every work task from reviewing a document to taking a telephone message.

StromaSoft CRM Customer Service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. If...

Category: Business & Finance
Publisher: StromaSoft Ltd, License: Shareware, Price: USD $199.00, File Size: 14.3 MB
Platform: Windows

Customer support software - sitewebdesk Screenshot
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Help desk software solutions from sitehelpdesk.

Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT Service Management or Customer support over the web. Integrated Email monitor for two way Email tracking in and out of the helpdesk. integrates with leading PC auditing and asset management tools. Provides Customer support and account management via your...

Category: Web Authoring / Web Design Utilities
Publisher: sitehelpdesk.com, License: Commercial, Price: USD $1.00, File Size: 292.0 KB
Platform: Windows

sitehelpdesk Screenshot
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Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web.

Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT Service Management or Customer support over the web. Integrated Email monitor for two way Email tracking in and out of the help desk. Integrates with leading PC auditing and asset management tools. All products are 100 percent web browser based. Shared open source code.

Category: Internet / Internet Phone and Teleconferencing
Publisher: sitehelpdesk.com, License: Demo, Price: USD $800.00, File Size: 10.7 MB
Platform: Windows, Pocket PC, Palm, BlackBerry, iPhone, iPod, iTouch, Java

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Querybot's award-winning system adds a powerful knowledgebase/interactive FAQ to any website almost instantly.

Querybot's award-winning system adds a powerful knowledgebase/interactive FAQ to any website almost instantly. Querybot is your 24 by 7 Customer Service front line. Querybot will instantly answer repetitive Customer questions while forwarding unresolved issues to you by Email. The system records all questions and is designed to improve over time as new issues are...

Category: Audio / Utilities & Plug-Ins
Publisher: Querybot Systems, License: Shareware, Price: USD $19.95, File Size: 2.9 MB
Platform: Windows

Shareware
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EasyErlang© is a feature-rich yet very easy to use staffing calculator and planning tool for call centers, help desks and virtually any telephone and email contact centers.

EasyErlang© is a feature-rich yet very easy to use staffing calculator and planning tool for call centers, help desks and virtually any telephone and Email contact centers. It analyzes Customer telephone call traffic, calculates how many Customer Service representatives (CSRs) and telephone lines are needed to provide satisfactory level of Service, and...

Category: Business & Finance / Business Finance
Publisher: Diagnostic Strategies, License: Shareware, Price: USD $0.00, File Size: 0
Platform: Windows

Queuing Model Excel Screenshot
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Calculate the optimum number of customer service points (staff) to minimize costs for your business. Identify the impact of changes in service staff, the number of customers waiting, their average waiting time, and service point (staff) utilization.

The Queuing Model will calculate the optimum number of Customer Service points (staff) to minimize costs for your business. It considers the average arrival rate of customers, the average Customer Service rate, the cost to the business of Customer waiting time (Customer dissatisfaction), and the cost to operate Customer Service points....

Category: Business & Finance / Applications
Publisher: David Morcom, License: Shareware, Price: USD $27.00, File Size: 151.0 KB
Platform: Unknown

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The basic element of the Close Support application set is the Service Desk, a Windows application used by support or customer service personnel to manage service requests, incident reports and administration tasks.

The basic element of the Close Support application set is the Service Desk, a Windows application used by support or Customer Service personnel to manage Service requests, incident reports and administration tasks. The free to use Express Edition of the Service Desk provides for management of organisations, people, tasks and calls and is ideally suited to any...

Category: Internet / Email
Publisher: Close Fit Software Limited, License: Freeware, Price: USD $0.00, File Size: 3.4 MB
Platform: Windows

Shareware
Group Email Sender Screenshot
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Group Email Sender is designed for e-mail marketing campaigns.

Group Email Sender is designed for e-mail marketing campaigns. this Group Email Sender offers a complete solution for HTML-based Email advertising. It is an easy-to-use, powerful and cost-effective Email marketing tool for Internet business professionals. Being a bulk group mailer, Our Group Email Sender helps marketers increase revenues and offers better...

Category: Audio / Music Creation
Publisher: e-mail-soft.com group email sender team, License: Shareware, Price: USD $80.00, File Size: 9.0 MB
Platform: Windows

VueChat Customer Service Screenshot
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VueChat installs a web based Customer Service / Online Help Desk software on your website in a few minutes. The Customer Service software is featured with video/voice chat, Instant Messaging, VoIP and CRM technologies.

VueChat Personal Edition is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies. VueChat allows customers and website visitors to contact directly with company representatives or government employees through a web browser....

Category: Business & Finance
Publisher: VueCam, License: Shareware, Price: USD $19.00, File Size: 3.3 MB
Platform: Windows, Linux, Unix, AS/400, OS/2, Mac

Group Mail Manager Professional Screenshot
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Group Mail Manager is easy and affordable web-based email response, tracking and management software, that allows you to manage, process, and track messages sent to generic email inboxes such as sales, support, and info.

Group Mail Manager is easy and affordable web-based Email response, tracking and management software, that allows you to manage, process, and track messages sent to generic Email inboxes such as sales, support, and info; instantly access the entire Email history of any Customer and use standard response templates. GMM can work with Sales and Marketing Departments,...

Category: Internet / E-Mail Checkers
Publisher: Xpress Software Inc., License: Shareware, Price: USD $49.95, File Size: 2.0 MB
Platform: Windows

Shareware
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Amphis Customer integrates with Outlook for easy handling of customer email, tasks and appointments.

Amphis Customer integrates with Outlook for easy handling of Customer Email, tasks and appointments. Reminders can be created to keep you organized including a Today view showing people you need to call, invoices that are due, quotes you need to create, tasks and appointments for today. Quotes, Invoices and Customer letters etc can also be emailed as PDF files.

Category: Business & Finance / Business Finance
Publisher: Amphis Software, License: Shareware, Price: USD $139.00, File Size: 2.9 MB
Platform: Windows

Freeware
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PayNoRake offers you the best poker room in the industry, and pays you daily with its excellent customer service.

PayNoRake offers you the best poker room in the industry, and pays you daily with its excellent Customer Service.
PayNoRake Poker offers a variety of easy-to-use methods for depositing money into players accounts.

PayNoRake Poker has 24/7 Email and online live support.

Category: Games / Cards, Casino, Lottery
Publisher: Action Poker Network, License: Freeware, Price: USD $0.00, File Size: 10.7 MB
Platform: Windows

Mass Mailing News Free Edition Screenshot
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Mass Mailing News version 2.

Mass Mailing News version 2.0.1.2 is a mass Email marketing program and a bulk emailing sender. This bulk Email software is one of the most proven Customer Email relationship management software for successful opt-in Email marketing campaigns and subscriber lists building. It makes building your business easy with tools that cover every aspect of Email...

Category: Internet / Email
Publisher: Management-Ware Solutions, License: Freeware, Price: USD $0.00, File Size: 47.0 MB
Platform: Windows

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A feature rich system, designed to automate the labor intensive and time consuming processes of dealing with customer returns.

A feature rich system, designed to automate the labor intensive and time consuming processes of dealing with Customer returns.

It provides a user-friendly interface to the Customer Support team for data entry of Customer and product information. Upon entering this information, an RMA number is generated and a notification is sent to the Service staff via...

Category: Business & Finance / Business Finance
Publisher: InFOREMAX, Inc., License: Shareware, Price: USD $10.00, File Size: 11.6 MB
Platform: Windows

Group Mail Manager Premier Screenshot
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Group Mail Manager is easy and affordable web-based email response, tracking and management software, that allows you to manage, process, and track messages sent to generic email inboxes such as sales, support, and info.

Group Mail Manager is easy and affordable web-based Email response, tracking and management software, that allows you to manage, process, and track messages sent to generic Email inboxes such as sales, support, and info; instantly access the entire Email history of any Customer and use standard response templates. GMM can work with Sales and Marketing Departments,...

Category: Internet / E-Mail Checkers
Publisher: Xpress Software Inc., License: Shareware, Price: USD $99.95, File Size: 2.0 MB
Platform: Windows

Polar Help Desk Free Screenshot
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Polar Help Desk Free is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.

Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, Email integration, language management, reports and clear user-friendly interface are the features that will...

Category: Business & Finance
Publisher: Polar, License: Freeware, Price: USD $0.00, File Size: 9.5 MB
Platform: Windows

Shareware
iKode Helpdesk X Screenshot
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iKode Helpdesk X is a free and easy to use help desk software and email management software that will help you to ensure unmatched customer support and assistance for your clients.

iKode Helpdesk X is a free and easy to use help desk software and Email management software that will help you to ensure unmatched Customer support and assistance for your clients. With iKode Helpdesk x you can set up a web based support ticket system easily for your website to deliver excellent Customer Service.

Category: Business & Finance / Applications
Publisher: iKode Software Technology Co., Ltd., License: Shareware, Price: USD $39.99, File Size: 2.8 MB
Platform: Windows, Linux

RealMetrics Client - Email Hosting Screenshot
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RealMetrics performs over 110,000 tests per day against actual accounts established with email hosting providers to publish objective reports daily. Review the reliability, speed, and customers service performance of the top email hosting providers.

RealMetrics performs over 110,000 tests per day against actual accounts established with email hosting providers to publish objective reports daily. Review the reliability, speed, and customers service performance of the top email hosting providers.

Category: Internet
Publisher: RealMetrics, LLC, License: Freeware, Price: USD $0.00, File Size: 4.0 MB
Platform: Windows

Freeware
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With the EasyHL7 Product / Account Manager you can have quick, painless access to your EasyHL7 account from anywhere.

With the EasyHL7 Product / Account Manager you can have quick, painless access to your EasyHL7 account from anywhere. See all of your purchased licenses, activate products, contact Customer Service, everything from within one application.

Features:
-Easy to use and absolutely free. Get set up in minutes.
-All of your product licenses visible in one place....

Category: Internet / Remote Access
Publisher: HermeTech International LTD, License: Freeware, Price: USD $0.00, File Size: 3.2 MB
Platform: Windows

Shareware
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VueChat Express is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies.

VueChat Express is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies.

VueChat allows customers and website visitors to contact directly with company representatives or government employees through a web browser....

Category: Business & Finance / Applications
Publisher: VueCam, License: Shareware, Price: USD $19.00, File Size: 3.3 MB
Platform: Windows, Linux, Mac

Hope Mailer Standard Edition Screenshot
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Hope Mailer is a professional personalized newsletter and email marketing, publishing and tracking service provider software for Windows.

Hope Mailer is a professional personalized newsletter and Email marketing, publishing and tracking Service provider software for Windows. It is the most proven Customer Email relationship management software for successful opt-in newsletter or Email marketing campaigns, subscriber lists building. It makes building your business easy with tools that cover every...

Category: Internet / Email
Publisher: Nesox Solutions, License: Shareware, Price: USD $199.95, File Size: 4.4 MB
Platform: Windows

Hope Mailer Personal Edition Screenshot
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Hope Mailer is a professional personalized newsletter and email marketing, publishing and tracking service provider software for Windows.

Hope Mailer is a professional personalized newsletter and Email marketing, publishing and tracking Service provider software for Windows. It is the most proven Customer Email relationship management software for successful opt-in newsletter or Email marketing campaigns, subscriber lists building. It makes building your business easy with tools that cover every...

Category: Internet / Email
Publisher: Nesox Solutions, License: Shareware, Price: USD $99.95, File Size: 4.1 MB
Platform: Windows

Follow-up Autoresponder for X-Cart Screenshot
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X-Cart Follow-up Autoresponder is a COMPLETE automatic email follow up system, to get your store marketing to next level.

X-Cart Follow-up Autoresponder is a COMPLETE automatic Email follow up system, to get your store marketing to next level. When someone makes order, requests information from your store, web form, newsletter or whatever, your autoresponder software will send out a preset reply instantly and then follow up with the new prospect with emails sent at timed intervals you set- hours, days,...

Category: Web Authoring / Web Design Utilities
Publisher: MagneticOne, License: Commercial, Price: USD $189.00, File Size: 2.2 MB
Platform: Windows, Linux

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License:  All 1 2 | Free