Free Downloads: Er Diagram For Call Centre
PhoneCalc is an advanced Call-Centre calculator, with all the standard Call-Centre calculations such as Erlang-C, plus Mitan-C for abandoned calls, agent shrinkage calculations, several other queueing models.
The summary display shows all the important statistics displayed within an easy-to-understand Diagram of a simple Call-Centre....
Category: Internet / Communications
Publisher: Mitan Ltd., License: Shareware, Price: USD $0.00, File Size: 0
Platform: Windows
Clear Focus Call Centre is completely free call centre software for SME?
Clear Focus Call Centre is completely free Call Centre software for SME?s. With powerful reporting tools, multi-user capabilities and robust design Clear focus Call Centre provides a useful cost free solution.
Category: Business & Finance / Applications
Publisher: bespoke-software-solutions.co.uk, License: Freeware, Price: USD $0.00, File Size: 2.8 MB
Platform: Windows
Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests. With Call Centre you can record and resolve problems, store information about your customers, organize teamwork, monitor your business performance and generate detailed reports. Call Centre will make your business...
Category: Business & Finance / Applications
Publisher: T A Computing, License: Shareware, Price: USD $120.00, File Size: 3.9 MB
Platform: Windows,
Q-Max is a powerful day-to-day management tool that allows Contact Centre Managers to calculate, in advance, the number of staff required to respond to customer demand. This means the Contact Centre can be run proactively ensuring maximum Call handling during times of high demand and providing efficient customer service while avoiding Call peaks and troughs.
Category: Software Development / Management & Distribution
Publisher: Q-Max Systems Ltd, License: Demo, Price: USD $0.00, File Size: 2.2 MB
Platform: Windows
UML .FRI is visual Diagram editor. It's aimed towards Diagram types commonly used by people involved in IT.
Main Features:
Currently, it's possible to create and edit:
- UML class Diagram
- UML object Diagram
- UML activity Diagram
- UML use case Diagram
...
Category: Multimedia & Design / Digital Media Editors
Publisher: Faculty of Management Science and Informatics, University of Zilina, License: Freeware, Price: USD $0.00, File Size: 1.1 MB
Platform: Windows
Outbound Call Centre software for individuals and Call centres located anywhere in the world that need to make telephone calls to Canadian residents and businesses. The software lets you search through an online telephone directory and Call everyone on the search result using your computer and a voice modem or internet phone. You can also import your own lists in CSV...
Category: Internet / SMS
Publisher: Voicenette Communications, License: Freeware, Price: USD $0.00, File Size: 1.9 MB
Platform: Windows
The UML stencil for Microsoft Visio supports complete UML, i.
The UML stencil for Microsoft Visio supports complete UML, i.e. UML use case Diagram, class Diagram, package Diagram, object Diagram, composite structure Diagram, interaction Diagram, sequence Diagram, communication Diagram, interaction overview Diagram, activity Diagram, state machine Diagram, component...
Category: Business & Finance / MS Office Addons
Publisher: Pavel Hruby, License: Freeware, Price: USD $0.00, File Size: 513.7 KB
Platform: Windows
Sequence Diagram Editor simplifies the creation and maintenance of UML sequence diagrams and Call flows. It automatically takes care of layout and formatting (across multiple pages if needed) allowing you to easily create sequence diagrams much faster than with drawing programs or even generic UML tools. It supports additional drawing elements like states, actions, timers and...
Category: Software Development
Publisher: Effexis Software, LLC, License: Shareware, Price: USD $99.00, File Size: 6.8 MB
Platform: Windows
This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters,...
Category: Business & Finance
Publisher: rapidHelp Software, License: Freeware, Price: USD $0.00, File Size: 45.0 MB
Platform: Windows
Diagram Ring is an award-winning advanced diagram editor.
Diagram Ring is an award-winning advanced Diagram editor. It supports lots of Diagram types like Flowcharts, Class Diagrams, DFDs, ERDs, Pie charts, Bar charts and etc.
It has more than 45 predefined symbols and more than 15 predefined styles which really help you design faster.
With it's unique method of connecting nodes it makes drawing diagrams much easier.
Category: Multimedia & Design / Multimedia App's
Publisher: Farshad Barahimi, License: Freeware, Price: USD $0.00, File Size: 372.1 KB
Platform: Windows
Software Ideas Modeler is a lightweight and powerful tool for the creation of UML diagrams and some other diagrams. It supports all 14 types of UML diagrams, Mixed Diagram, Data Flow Diagram, Flowchart Diagram, Robustness Diagram, Entity Relationship Diagram, Requirement Diagram, User Interface modeling and CRC Card Diagram.
Category: Software Development / Misc. Programming
Publisher: Dusan Rodina, License: Freeware, Price: USD $0.00, File Size: 1.7 MB
Platform: Windows, Linux
Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.
Category: Business & Finance
Publisher: Terrasoft CRM Software, License: Demo, Price: USD $2490.00, File Size: 9.9 MB
Platform: Windows
Recording telephone conversations is essential nowadays. With a hard-copy of a telephone Call, you will be able to prove your case. The program also popups and logs caller ID information. Phone Call Recorder can work as a powerful answering machine too. You can playback recorded messages on your sound card, or a phone line. There is no record length limit.
Category: Audio
Publisher: Sound Recording Solutions Inc, License: Shareware, Price: USD $34.95, File Size: 337.1 KB
Platform: Windows
Hertzsprung - Russell Diagram is the software implementation of H-R [Hertzsprung-Russell] Diagram in stellar astronomy. This software is to make the H-R Diagram a little bit more handy to the astronomers adding some extra features inspite of just getting Temperature(K) and Absolute magnitude of a star. It serves the data about the Luminosity and Radius of a star, for a...
Category: Home & Education / Science
Publisher: Anindya Chatterjee, License: Shareware, Price: USD $20.00, File Size: 1.3 MB
Platform: Windows
A Circuit Diagram Maker - Circuit Diagram enables you to make electronic circuit diagrams and allows them to be exported as images. Ideal for use in coursework, you no longer have to use image editing programs to paste components together.Its a very good program.
Category: Multimedia & Design / Multimedia App's
Publisher: Circuit Diagram, License: Freeware, Price: USD $0.00, File Size: 343.0 KB
Platform: Windows
Code Visualizer makes C/C++ source code to visual based diagram.
Code Visualizer makes C/C++ source code to visual based Diagram.You can easily understand source code's architecture by using Code Visualizer.There is several functions to show Diagram.You can see the list of class, struct, union, namespace by Macro-view.You can see the logic's flow Diagram of a method.You can see the logic's NSD(Nassi-Shneiderman Diagrams).You can see...
Category: Software Development / Compilers & Interpreters
Publisher: CodeDrawer, License: Shareware, Price: USD $49.00, File Size: 3.5 MB
Platform: Windows
eTellicom VisualContact features :
Category: Home & Education / Miscellaneous
- Screen pops
- User GUI configuration (queue announcements, recording etc)
- Call Back
- Multimedia queuing – Voice/Email/Fax (Web chat in development)
- Unlimited Queues/Agents
- Agents skill based routing
- Agents can belong to any number of queues
- 3 levels of Call Centre agents
Publisher: eTellicom, License: Freeware, Price: USD $0.00, File Size: 52.2 MB
Platform: Windows
Call Biller for Skype is a plug-in or add-ons for Skype.
Call Biller for Skype is a plug-in or add-ons for Skype. Call biller for skype is very useful to those who are using Skype credit calls frequently for Skype calling.
Call Biller for Skype has good features. Call Biller for Skype shows charges of every calls. Hence one can keep track of Call charges spent on any particular Skype User.
...
Category: Internet / Communications
Publisher: Narola Infotech, License: Demo, Price: USD $0.00, File Size: 814.0 KB
Platform: Windows
A new updated beta-version of Nokia Communication Centre 2.
A new updated beta-version of Nokia Communication Centre 2.0 has been released. This is a program that allows working with contacts, messages and now also with calendar at your desktop and then synchronize information with Nokia smart phone. At the moment this application is an early beta version and is being improved constantly. As the developers said, Nokia Communication Centre...
Category: Internet / Communications
Publisher: Nokia, License: Freeware, Price: USD $0.00, File Size: 0
Platform: Windows
New Technology CADCAM, the UK’s leading provider of the highly affordable, premier design software; SolidWorks, launches a new Interactive Support Centre to meet its customers needs.
This new Interactive Support Centre has been imbedded into the SolidWorks Software for your convenience. NT CADCAM has recognised a change in the market and has implemented a new service...
Category: Home & Education / Miscellaneous
Publisher: New Technology CADCAM, License: Freeware, Price: USD $0.00, File Size: 1.4 MB
Platform: Windows
Simple-to-use tool with minimalistic interface takes your PL/SQL code and converts it to an interactive UML Activity Diagram allowing you to control Diagram granularity and fast double-click based navigation between Diagram and original code. This gives you not only high perspective view, but also a most efficient way to undersand your code and imact of code changes....
Category: Software Development
Publisher: Crealoq s.r.o., License: Freeware, Price: USD $0.00, File Size: 2.3 MB
Platform: Windows
The Motion Experience Centre is a software platform that allows you to synchronise activities
Category: Audio / Utilities & Plug-Ins
with your PC, analyse your progress and interactively playback your activities allowing you to
relive your experience. Why not get yourself a helmet camera and film your activity, then
watch the video footage together with all your performance data? It brings a new dimension
Publisher: Mobii Systems (Pty) Ltd, License: Freeware, Price: USD $0.00, File Size: 405.0 KB
Platform: Windows
TeleQ is a programme that creates soundscapes.
TeleQ is a programme that creates soundscapes. By that I mean a sound environment - a scene you can listen to and experience. Using random 3-D sound positioning, movement and frequency changes, TeleQ can create any number of sound environments. The soundscapes are created within downloadable "TelePacks", which are files that can be played in TeleQ Player and edited in TeleQ...
Category: Audio / Utilities & Plug-Ins
Publisher: Gary Mullins, License: Freeware, Price: USD $0.00, File Size: 1.3 MB
Platform: Windows
Shareware
Edraw is a new UML Diagram and software Diagram drawing tool for software engineers and designers. Easy to draw uml model Diagram, COM and OLE, data flow model Diagram, Jacobson Use Case, SSADM Diagram, Nassi-Schneiderman diagrams, Booch OOD diagrams, ROOM Diagram, Yourdon and Coad diagrams and Shlaer-Mellor OOA diagrams, program structure diagrams,...
Category: Games / Tools & Editors
Publisher: edrawsoft.com, License: Shareware, Price: USD $69.95, File Size: 34.6 MB
Platform: Windows
Designed with your mobile lifestyle in mind,the KNOWHOW(TM) APP Centre lets you browse and download the latest apps that fit your lifestyle.You can find lots of applications for your mobile from all sorts of areas like books apps, games,medical and lots more.
Category: Audio / Utilities & Plug-Ins
Publisher: Intel, License: Freeware, Price: USD $0.00, File Size: 340.5 KB
Platform: Windows
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