Free Downloads: Excel Call Center Queue Schedule

MaxSupervisor is a Windows .

MaxSupervisor is a Windows .NET application providing Call Center supervisors and workgroup managers with the ability effectively manage their workgroup Queue. MaxSupervisor enables users to oversee multiple Workgroups with features such as Queue monitoring, Queue statistics, agent statistics and agent monitoring.

Category: Internet / Communications
Publisher: AltiGen, License: Demo, Price: USD $0.00, File Size: 123.7 MB
Platform: Windows

Automatically schedule up to 25 doctors to 5 daily calls each day for up to a year with Excel. Call preferences and qualifications are combined with doctor availability and call history each day to randomly select who is assigned to each call.

Automatically Schedule up to 100 doctors to 10 daily calls each day for up to a year with Excel. Call preferences and qualifications are combined with doctor availability and Call history each day to randomly select who is assigned to each Call. Holiday and weekend calls, as well as weekday calls are evenly and fairly distributed to all of your doctors...

Category: Business & Finance
Publisher: Shift Schedules, License: Shareware, Price: USD $299.00, File Size: 2.3 MB
Platform: Windows

Professional features like confernce rooms, Music-On-Hold, call redirection, Call-Through, call queue, fax-to-mail or software fax enhance your daily communication.

Professional features like confernce rooms, Music-On-Hold, Call redirection, Call-Through, Call Queue, fax-to-mail or software fax enhance your daily communication.

- Free of charge
- Full update capability
- 4 license-free user accounts
- Suitable for up to 10 extensions
- As VMware or standalone
- Unlimited VoIP provider...

Category: Internet / Communications
Publisher: STARFACE GmbH, License: Freeware, Price: USD $0.00, File Size: 80.4 MB
Platform: Windows

cc-Modeler Professional call center software simplifies staffing, scheduling and optimizing service in your call center - no matter whether it is large or small.

cc-Modeler Professional Call Center software simplifies staffing, scheduling and optimizing service in your Call Center - no matter whether it is large or small.

Features:
- Identify your staffing needs for each period throughout the day.
- Handle multiple shifts and planned breaks, so that you can optimize agent schedules.
- Provide...

Category: Business & Finance / Business Finance
Publisher: Belgrave Park Pty Ltd, License: Shareware, Price: USD $89.00, File Size: 14.7 MB
Platform: Windows

PrettyMay Call Center for Skype (PMCCS) is a 100% software-based call center solution for Skype.

PrettyMay Call Center for Skype (PMCCS) is a 100% software-based Call Center solution for Skype. It allows small sized businesses to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), extension transferring, Call recording and personalized voicemail capabilities - and a lot more as well....

Category: Business & Finance / Applications
Publisher: PrettyMay Inc., License: Shareware, Price: USD $150.00, File Size: 5.5 MB
Platform: Windows

Terrasoft Call Center provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.

Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.

Category: Business & Finance
Publisher: Terrasoft CRM Software, License: Demo, Price: USD $2490.00, File Size: 9.9 MB
Platform: Windows

Voicent's Call Center Manager is a powerful software tool for measuring and managing Call Centers.

Voicent's Call Center Manager is a powerful software tool for measuring and managing Call Centers. Use it to:

- Manage Agent Performance Quality
- Easy Call monitoring and recording, "whisper coaching" capability enables live-Call agent coaching and training that is inaudible to customers; real-time reporting of activity and...

Category: Internet / Communications
Publisher: Voicent Communications, Inc., License: Shareware, Price: USD $2.50, File Size: 110.6 MB
Platform: Windows

An advanced, yet simple-to-use telephone tware answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, and others.

An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: Call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording. Advanced Call Center can send Call notifications to your pager and voice...

Category: Internet
Publisher: Pingram Software, License: Shareware, Price: USD $39.95, File Size: 2.3 MB
Platform: Windows

Excel spreadsheet for assigning up to 5 daily calls to 30 doctors for one year. Companion spreadsheet for 10 calls and 60 doctors. Creates vCalendar file for your PDA, Smart Phone and Outlook Calendar.

The Doctors Call Scheduler Excel spreadsheet schedules doctor's daily calls for a full year. It was developed with the assistance of a doctor responsible for scheduling 30 doctors to 5 calls per day for an anesthesiology clinic. You simply specify the doctor's names and the number of doctors that need to be on Call each day of the week. You then proceed to assign first...

Category: Business & Finance
Publisher: Shift Schedules, License: Shareware, Price: USD $199.00, File Size: 2.7 MB
Platform: Windows, Mac

This solution was especially developed for working with salesforce.

This solution was especially developed for working with salesforce.com - requires Professional, Enterprise, Unlimited or Developer Edition.

Features:

- Integration of the salesforce Call Center adapter and SoftPhone version 3
- Click and Dial - just click on the phone icon which is added to each phone number, use the SoftPhone to dial or the...

Category: Internet / Communications
Publisher: Mirage Computer Systems GmbH, License: Shareware, Price: USD $126.52, File Size: 24.8 MB
Platform: Windows

QView provides you with instant access to any queue, along with the ability to drill down into any referenced queues.

QView provides you with instant access to any Queue, along with the ability to drill down into any referenced queues. Add the global template and with one line of code you can safely examine any Queue. You can format fields using standard clarion pictures that will be remembered next time the library sees the Queue and you can dump any Queue out to a delimited file....

Category: Software Development / Misc. Programming
Publisher: SDK Software, License: Freeware, Price: USD $0.00, File Size: 3.1 MB
Platform: Windows

FlixQueue is a Windows application designed to give you more than just queue management.

FlixQueue is a Windows application designed to give you more than just Queue management.Features:

Drag’n’drop Queue reordering – highlight multiple titles and move them.
Cost to rent statistics - shows what those rentals are really costing you.
Estimated ship dates for your entire Queue
Integrated rental history, at home,...

Category: Audio / Utilities & Plug-Ins
Publisher: 5 Hyphen Studios, Inc., License: Freeware, Price: USD $0.00, File Size: 389.5 KB
Platform: Windows

Axon is a virtual PBX designed to manage calls within a business or call center environment. Any business can implement this scalable PBX solution with only an existing PC which connects to phone lines and extensions using VoIP technology.

Axon is a virtual PBX designed to manage calls within a business or Call Center environment. Any business, whether small or large, can now implement a scalable PBX solution with an existing PC which connects to phone lines and extensions using VoIP technology. Offering all the normal features of a traditional PBX such as allowing internal or external calls and more advanced...

Category: Business & Finance
Publisher: NCH Swift Sound Software, License: Freeware, Price: USD $0.00, File Size: 323.2 KB
Platform: Windows, ME, NT 4.x, XP, 2000, 2003, Vista

Have you ever dream to export or import your data to Excel in 1 minute?

Have you ever dream to export or import your data to Excel in 1 minute?

EasyExcel is a Class and a set of Templates, providing you with the ability to:

-Create a new sheet and name it,
-Delete a range of cells (or row, or column),
-Draw a box around a range of cells,
-Create a table,
-Search a range of cells for a text string,
...

Category: Business & Finance / MS Office Addons
Publisher: Ingasoftplus, License: Shareware, Price: USD $149.00, File Size: 1.6 MB
Platform: Windows

Call Center Software to manage campaigns and monitor Agents. Features auto pacing; maintain drop rate threshold to satisfy FTC requirement; live-call whisper coaching; real time call center visibility and reports; predictive dialer or auto dialer

Call Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Statistical reporting helps you meet Safe Harbor FTC requirement for collecting and maintaining dropped-Call reports, providing protection from prosecution for occasional, accidental rule...

Category: Business & Finance / Database Management
Publisher: Voicent Communications, Inc, License: Freeware, Price: USD $0.00, File Size: 367.0 KB
Platform: Windows

eTellicom VisualContact features :
- Screen pops
- User GUI configuration (queue announcements, recording etc)
- Call Back
- Multimedia queuing – Voice/Email/Fax (Web chat in development)
- Unlimited Queues/Agents<

eTellicom VisualContact features :
- Screen pops
- User GUI configuration (Queue announcements, recording etc)
- Call Back
- Multimedia queuing – Voice/Email/Fax (Web chat in development)
- Unlimited Queues/Agents
- Agents skill based routing
- Agents can belong to any number of queues
- 3 levels of Call centre agents

Category: Home & Education / Miscellaneous
Publisher: eTellicom, License: Freeware, Price: USD $0.00, File Size: 52.2 MB
Platform: Windows

Avalio Task Scheduler is component can be used in any application that can call ActiveX components.

Avalio Task Scheduler is component can be used in any application that can Call ActiveX components. It includes ASP, IIS, MS Word, Access, Excel and many others. Avalio Task Scheduler gives you ability to manage required tasks according to Schedule. The component can be used to create reports, update site content, Call ASP pages at particular time, check if...

Category: Software Development / Tools & Editors
Publisher: Avalio Inc, License: Commercial, Price: USD $12.95, File Size: 410.0 KB
Platform: Windows

ASK Queue To SMS: Use Microsoft CRM 3.

ASK Queue To SMS: Use Microsoft CRM 3.0 workflows to send template emails to a Queue that convert them to SMS for clients/customers. Simple and effective. The download of this software is free. For information on SMS points or to purchase SMS credits, please visit http://www.ask-distribution.com.au/sms/

Category: Business & Finance / Applications
Publisher: ASK Distribution, License: Freeware, Price: USD $0.00, File Size: 319.0 KB
Platform: Windows

ASK Queue Converter: In any business, Leads and Cases may come from different customer touch points.

ASK Queue Converter: In any business, Leads and Cases may come from different customer touch points. This information is very important to service the customer but sometimes lost or misplaced internally. Instead of that, you can send all the information to a work Queue that can convert information directly into Microsoft CRM as a record. By sending an email to a MS CRM 3.0...

Category: Business & Finance / Applications
Publisher: ASK Distribution, License: Freeware, Price: USD $0.00, File Size: 192.0 KB
Platform: Windows

With Media Center Control you can control the Windows Media Center or Windows Media Player with your Android Phone.

With Media Center Control you can control the Windows Media Center or Windows Media Player with your Android Phone.MCC can't be compared with a conventional remote control. Take a look at the video. Because pictures often tell a thousand words. In fact, the entire user interface is shifted to the phone to have quick access from a distance. No need to switch on your TV/display...

Category: Audio / Music Creation
Publisher: Markus Gehlhaar, License: Freeware, Price: USD $0.00, File Size: 3.4 MB
Platform: Windows

Are you cost a heap of time to schedule your employee, It is boring.

Are you cost a heap of time to Schedule your employee, It is boring.
But now forget this, there is a easier and quicker way to Schedule your employees.
Just click a button, the software will auto fill, rearrange you Schedule.
You can adjust the Schedule easily after the auto Schedule.
Say good-bye to pencils and erasers ever Excel...

Category: Business & Finance / Applications
Publisher: Belighten Software, License: Shareware, Price: USD $99.95, File Size: 4.8 MB
Platform: Windows

XMail Queue Manager gives you full control over the multi level nested mail queue of XMail Server.

XMail Queue Manager gives you full control over the multi level nested mail Queue of XMail Server. You can track messages in their different states (sending, resending and frozen). Statistics tell you about the number and the size of spooled messages. Sort entries by any column header field, start and stop XMail Server directly from this application.

You can also...

Category: Internet / Email
Publisher: Harald Schneider, License: Freeware, Price: USD $0.00, File Size: 3.2 MB
Platform: Windows

WhoCalls will use your modem to detect the CallerID of a calling party.

WhoCalls will use your modem to detect the CallerID of a calling party. Caller ID (caller identification or CID, and more properly calling number identification CNID, also known as CLID:calling line identity or CLIP:calling line identification presentation) is a telephone service that transmits the caller number to the called party telephone equipment during the ringing signal or when the...

Category: Internet / Dial-up & Connectivity
Publisher: MAW Software Ltd., License: Shareware, Price: USD $20.00, File Size: 2.6 MB
Platform: Windows

eXcelator CTR is a powerful Excel Add-In. We can call it Cells Text Remover in short CTR. It removes text from Excel Cells with different criteria and conditions. With eXcelator CTR you can process as many cells as you want in a single process.

eXcelator CTR is a powerful Excel Add-In. We can Call it Cells Text Remover in short CTR. It removes text from Excel Cells with different criteria and conditions. With eXcelator CTR you can process as many cells as you want in a single process. It is designed to give you a user friendly environment with lightning speed and quality results. It saves your precious time and...

Category: Business & Finance / Word Processing
Publisher: Technocom, License: Shareware, Price: USD $29.95, EUR22.95, File Size: 532.6 KB
Platform: Windows

Answering Machine for scripting your own professional call center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis.

Answering Machine for scripting your own professional Call Center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis. With Dialgo Personal Call Center v2.0, you can program your computer to have spoken dialogues over your phone with full bloodied email...

Category: Internet / Communications
Publisher: Tim, License: Shareware, Price: USD $199.00, File Size: 4.4 MB
Platform: Unknown