Free Downloads: Excel Call Center Reporting Templates

Voicent's Call Center Manager is a powerful software tool for measuring and managing Call Centers.

Voicent's Call Center Manager is a powerful software tool for measuring and managing Call Centers. Use it to:

- Manage Agent Performance Quality
- Easy Call monitoring and recording, "whisper coaching" capability enables live-Call agent coaching and training that is inaudible to customers; real-time Reporting of...

Category: Internet / Communications
Publisher: Voicent Communications, Inc., License: Shareware, Price: USD $2.50, File Size: 110.6 MB
Platform: Windows

Call Center Software to manage campaigns and monitor Agents. Features auto pacing; maintain drop rate threshold to satisfy FTC requirement; live-call whisper coaching; real time call center visibility and reports; predictive dialer or auto dialer

Call Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Statistical Reporting helps you meet Safe Harbor FTC requirement for collecting and maintaining dropped-Call reports, providing protection from prosecution for occasional, accidental...

Category: Business & Finance / Database Management
Publisher: Voicent Communications, Inc, License: Freeware, Price: USD $0.00, File Size: 367.0 KB
Platform: Windows

cc-Modeler Professional call center software simplifies staffing, scheduling and optimizing service in your call center - no matter whether it is large or small.

cc-Modeler Professional Call Center software simplifies staffing, scheduling and optimizing service in your Call Center - no matter whether it is large or small.

Features:
- Identify your staffing needs for each period throughout the day.
- Handle multiple shifts and planned breaks, so that you can optimize agent schedules.
- Provide...

Category: Business & Finance / Business Finance
Publisher: Belgrave Park Pty Ltd, License: Shareware, Price: USD $89.00, File Size: 14.7 MB
Platform: Windows

PrettyMay Call Center for Skype (PMCCS) is a 100% software-based call center solution for Skype.

PrettyMay Call Center for Skype (PMCCS) is a 100% software-based Call Center solution for Skype. It allows small sized businesses to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), extension transferring, Call recording and personalized voicemail capabilities - and a lot more as well....

Category: Business & Finance / Applications
Publisher: PrettyMay Inc., License: Shareware, Price: USD $150.00, File Size: 5.5 MB
Platform: Windows

Terrasoft Call Center provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.

Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.

Category: Business & Finance
Publisher: Terrasoft CRM Software, License: Demo, Price: USD $2490.00, File Size: 9.9 MB
Platform: Windows

SMDR+ call logging and reporting software for IP telephone systems.

SMDR+ Call logging and Reporting software for IP telephone systems. Includes a number of preset reports as well as an easy to use designer to create custom reports. SMDR+ also features a mapping feature that allows it to be used with almost any telephone system that supports SMDR Call accounting. If you are looking for free, featured Call logging this is for you!

Category: Internet / Communications
Publisher: Steven Baxter, License: Freeware, Price: USD $0.00, File Size: 5.9 MB
Platform: Windows

An advanced, yet simple-to-use telephone tware answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, and others.

An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: Call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording. Advanced Call Center can send Call notifications to your pager and voice...

Category: Internet
Publisher: Pingram Software, License: Shareware, Price: USD $39.95, File Size: 2.3 MB
Platform: Windows

XLCubed Excel Edition brings the full power and flexibility of OLAP reporting to Excel.

XLCubed Excel Edition brings the full power and flexibility of OLAP Reporting to Excel. The strengths of Excel as a familiar and powerful calculation and modelling environment are retained, while the risk of Excel as a data store is removed.

XLCubed provides an easy to use yet powerful analytics environment. With XLCubed Grids, users can explore...

Category: Multimedia & Design / Digital Media Editors
Publisher: XLCubed Ltd, License: Shareware, Price: USD $0.00, File Size: 0
Platform: Windows

This solution was especially developed for working with salesforce.

This solution was especially developed for working with salesforce.com - requires Professional, Enterprise, Unlimited or Developer Edition.

Features:

- Integration of the salesforce Call Center adapter and SoftPhone version 3
- Click and Dial - just click on the phone icon which is added to each phone number, use the SoftPhone to dial or the...

Category: Internet / Communications
Publisher: Mirage Computer Systems GmbH, License: Shareware, Price: USD $126.52, File Size: 24.8 MB
Platform: Windows

Excel Report Builder is a flexible report generator for Microsoft Excel that creates reports in xls format.

Excel Report Builder is a flexible report generator for Microsoft Excel that creates reports in xls format. The program allows to create from, columnar and complex master-detail reports. Excel Report Builder can execute SQL statements, get data from different databases and put it into report using Excel report template file. Software allows creating report...

Category: Business & Finance / MS Office Addons
Publisher: Report Merge, License: Shareware, Price: USD $49.95, File Size: 4.1 MB
Platform: Windows

It's a Web 2.

It's a Web 2.0 platform that delivers comprehensive, centralized storage Reporting and management for the data Center. APTARE StorageConsole provides detailed Reporting, monitoring, and alerting on the essential aspects of storage in your data Center. APTARE StorageConsole allows you to centrally manage the storage in your data Center including:

Category: Home & Education / Miscellaneous
Publisher: APTARE, Inc., License: Shareware, Price: USD $0.00, File Size: 0
Platform: Windows

Excel Reporter is an OPC Client for Excel that transforms Excel into a reporting tool for your process and equipment data.

Excel Reporter is an OPC Client for Excel that transforms Excel into a Reporting tool for your process and equipment data. Connect to any real-time (OPC DA) or historical (OPC-HDA) data source. Sample reports make getting started a snap. Easily create production, quality and performance reports. OPC Excel Reporter is an out-of-the-box solution that is easy to...

Category: Business & Finance / Business Finance
Publisher: Matrikon Analytics, License: Shareware, Price: USD $595.00, File Size: 14.0 MB
Platform: Windows

CENTIUM CCS is Call Center Software build to run on the NEC SV8100 PABX series (also runs on NEC Aspire series).

CENTIUM CCS is Call Center Software build to run on the NEC SV8100 PABX series (also runs on NEC Aspire series).
CENTIUM CCS provides several distinct and important benefits. All of which are interrelated, to: improving customer service, increasing efficiency and reducing costs, and improving management and Reporting.

CENTIUM CCS reducing hold times,...

Category: Internet / Communications
Publisher: Centium Software Sdn, License: Demo, Price: USD $0.00, File Size: 8.3 MB
Platform: Windows

Aspose.

Aspose.Excel is a .Net Excel spreadsheet Reporting component. With it, you can: Create Excel spreadsheets which support formatting, functions, pictures, charts, addin and comments without utilizing Microsoft Excel.Create Excel spreadsheets via designer, API or combined designer and API. Create Excel spreadsheets for Windows Forms applications and...

Category: Software Development / Components & Libraries
Publisher: Aspose Pty Ltd, License: Shareware, Price: USD $499.00, File Size: 2.6 MB
Platform: Windows

Microsoft Excel is a powerful tool for data analysis and reporting.

Microsoft Excel is a powerful tool for data analysis and Reporting. The Process IT Development Excel OPC Server is a combined OPC Server and OPC Client, designed to serve data from Excel spreadsheets.
A typical setup for the Excel OPC Server is shown below. In this configuration, the Excel OPC Server acquires data from the DCS/SCADA system itself.

Category: Business & Finance / Business Finance
Publisher: Proces It Development, License: Shareware, Price: USD $319.85, File Size: 7.6 MB
Platform: Windows

Personal Portfolio complements the Office suite of applications with 300 new Word templates, 120 Excel templates, 90 PowerPoint templates, and 90 new stationeries for Outlook.

Personal Portfolio complements the Office suite of applications with 300 new Word Templates, 120 Excel Templates, 90 PowerPoint Templates, and 90 new stationeries for Outlook. Use this collection to add a little spice to your letters, e-mails, and even shopping lists, should you wish. And if you must stare at Excel spreadsheets all day, any change to the dull...

Category: Audio / Utilities & Plug-Ins
Publisher: Microsoft, License: Shareware, Price: USD $0.00, File Size: 0
Platform: Windows

Automatically schedule up to 25 doctors to 5 daily calls each day for up to a year with Excel. Call preferences and qualifications are combined with doctor availability and call history each day to randomly select who is assigned to each call.

Automatically schedule up to 100 doctors to 10 daily calls each day for up to a year with Excel. Call preferences and qualifications are combined with doctor availability and Call history each day to randomly select who is assigned to each Call. Holiday and weekend calls, as well as weekday calls are evenly and fairly distributed to all of your doctors throughout the...

Category: Business & Finance
Publisher: Shift Schedules, License: Shareware, Price: USD $299.00, File Size: 2.3 MB
Platform: Windows

Create yearly, monthly or weekly budget templates in MS Excel.

Create yearly, monthly or weekly budget Templates in MS Excel. Excel 2000 or higher required.

Category: Business & Finance / MS Office Addons
Publisher: Sobolsoft, License: Shareware, Price: USD $19.99, File Size: 353.0 KB
Platform: Windows

Aspose.Cells for Reporting Services allows exporting Excel reports in SQL Server 2000, 2005 and 2008 Reporting Services. It provides an extended feature set and allows RDL reports to be converted to XLS, SpreadsheetML and XLSX format.

Aspose.Cells for Reporting Services allows you to export native Excel reports in Microsoft SQL Server 2000, 2005 and 2008 Reporting Services. Unlike the built-in renderer for Excel based reports, it provides an extended feature set and allows RDL reports to be converted to: Excel 97-2003 binary XLS format, SpreadsheetML or the Excel2007 XLSX format. With...

Category: Business & Finance / Database Management
Publisher: Aspose Pty Ltd, License: Shareware, Price: USD $999.00, File Size: 22.9 MB
Platform: Windows

Clear Focus Call Centre is completely free call centre software for SME?

Clear Focus Call Centre is completely free Call centre software for SME?s. With powerful Reporting tools, multi-user capabilities and robust design Clear focus Call Centre provides a useful cost free solution.

Category: Business & Finance / Applications
Publisher: bespoke-software-solutions.co.uk, License: Freeware, Price: USD $0.00, File Size: 2.8 MB
Platform: Windows

We have invested 3 years into developing our Excel Gantt Chart templates incorporating the requirements of hundreds of customers.

We have invested 3 years into developing our Excel Gantt Chart Templates incorporating the requirements of hundreds of customers. Whilst our solutions look simple and are easy to use, they are the most powerful, professional Gantt Chart Templates available.

After years in senior Project Management roles, the founder of Chart Gantt, Marcus Tarrant, found that most...

Category: Business & Finance / Project Management
Publisher: Chartgantt.com, License: Freeware, Price: USD $0.00, File Size: 466.0 KB
Platform: Windows, Mac

Data Dynamics Reports follows a more visual report designing model with online scripting that meets most of your reporting needs with less code and less understanding of the architecture.

Data Dynamics Reports follows a more visual report designing model with online scripting that meets most of your Reporting needs with less code and less understanding of the architecture.

Microsoft Reporting Definition Language (RDL) Format

* ActiveReports uses the proprietary RPX Reporting format that is proven and time tested.
* Data...

Category: Business & Finance / Business Finance
Publisher: Crystal Reports, License: Shareware, Price: USD $1099.00, File Size: 0
Platform: Windows

Create templates for employee shift schedules in MS Excel.

Create Templates for employee shift schedules in MS Excel. Excel 2000 or higher required.

Category: Business & Finance / MS Office Addons
Publisher: Sobolsoft, License: Shareware, Price: USD $19.99, File Size: 3.0 MB
Platform: Windows

Use it to generate reports with your business data by transforming Excel into a powerful reporting engine.

Use it to generate reports with your business data by transforming Excel into a powerful Reporting engine. Using the Office Connector add-in, Excel becomes the environment in which you design reports and run reports. Use your existing Excel skills to produce highly effective and interactive results including:

-Business intelligence solutions
-...

Category: Utilities / System Utilities
Publisher: Event 1 Software, Inc, License: Shareware, Price: USD $85.00, File Size: 23.1 MB
Platform: Windows

StockProfits imports symbol/buy/sell data (MS Excel), then calculates and reports a summary of the profits (both long and short term). Reporting formats include Microsoft Word and Excel. This is useful for tax reporting purposes.

StockProfits is a utility which will help those of us who make lots of trades with a stock broker every year. These trades are typically presented in a file (CSV or Excel), listed by date. But it takes time to align buys with sales. StockProfits imports symbol/buy/sell data ("input file"), then calculates and reports a summary of the profits. Reporting formats include...

Category: Business & Finance
Publisher: Website-2000, License: Freeware, Price: USD $0.00, File Size: 488.3 KB
Platform: Windows