Free Downloads: Helpdesk Programs

License:  All 1 2 | Free

Commercial
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Helpdesk software.

Helpdesk software. It's all we do. At Challenge Technology, delivering the best Helpdesk and Knowledgebase solution to help you improve your Helpdesk management. Whether you are looking for Helpdesk or Knowledge management software, or a convenient hosted Helpdesk service, our affordable, fast-to-implement, easy-to-use integrated solutions include flexible...

Category: Business & Finance / Applications
Publisher: Challenge Technology, License: Commercial, Price: USD $735.00, File Size: 219.9 MB
Platform: Windows



Freeware
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The iTOK HelpDesk is a tiny utility application that facilitates remote help and maintenance of your computer.

The iTOK Helpdesk is a tiny utility application that facilitates remote help and maintenance of your computer. Access to the Helpdesk comes by clicking the icon in your computer’s Task Bar.

The Helpdesk allows you to receive priority service. Questions and requests for service are quickly and easily submitted to your iTOK Technician.

The...

Category: Security & Privacy / Other
Publisher: iTOK LLC, License: Freeware, Price: USD $0.00, File Size: 2.2 MB
Platform: Windows

Shareware
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CallTrackIT is a multi-user helpdesk package that enables you to fully manage, and track, all your helpdesk calls.

CallTrackIT is a multi-user Helpdesk package that enables you to fully manage, and track, all your Helpdesk calls.

It’s simple to operate and understand, yet fully capable with open call monitoring, customisable call searching and reporting, statistical information and built-in administrator functions to control your Helpdesk privileges.

...

Category: Business & Finance / Business Finance
Publisher: TrackIT Central.com, License: Shareware, Price: USD $49.95, File Size: 11.4 MB
Platform: Windows

LBE Free Helpdesk Screenshot
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Free multi-user helpdesk system - no timeouts, no tricks!

Free multi-user Helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our Helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications,Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details,Transfer of jobs between operators.

Category: Software Development / Misc. Programming
Publisher: Leigh Business Enterprises Ltd., License: Freeware, Price: USD $0.00, File Size: 2.3 MB
Platform: Windows

HarePoint HelpDesk for SharePoint Screenshot
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HarePoint HelpDesk for SharePoint is the solution to build a helpdesk system on MS SharePoint sites. The helpdesk is designed especially for SharePoint and it is ready-to-use right out-of-the-box. The product provides all required customization.

HarePoint Helpdesk for SharePoint allows to build a Helpdesk system in Microsoft SharePoint 2013, 2010 environment. The Helpdesk is designed especially for SharePoint and it is ready-to-use right out-of-the-box. The product can be easily customized according to the specific needs of the organization. The major feature of the product is easy and rapid deployment and...

Category: Software Development / Components & Libraries
Publisher: MAPILab Ltd., License: Shareware, Price: USD $1299.00, File Size: 49.6 MB
Platform: Windows

Templates for the Secretary Helpdesk Screenshot
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Test Oulook as Helpdesk for customer mails to Secretariat.

Test Oulook as Helpdesk for customer mails to Secretariat. You'll receive a specified structure with the usual questions that occur in customer mails Secretariat, together with suggestions for boilerplates that often can be sorted into these Helpdesk areas. All templates for the boilerplates already have bilingual subjects / were tagged with icons to find them easily. This menu...

Category: Business & Finance / Applications
Publisher: ITSTH, License: Freeware, Price: USD $0.00, File Size: 246.0 KB
Platform: Windows

Freeware
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QK HelpDesk is like having a personal technician inside your computer.

QK Helpdesk is like having a personal technician inside your computer. It is easy to install and is very helpful for you. You can find answers whenever you have problems with your PC, e-mail, browser, hardware, printer etc. Also, it can help you to fix the problem.

Category: Home & Education / Miscellaneous
Publisher: Joe Cincotta, License: Freeware, Price: USD $0.00, File Size: 2.0 MB
Platform: Windows

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FastRequest HelpDesk- Workorder, Web form and HelpDesk software.

FastRequest Helpdesk- Workorder, Web form and Helpdesk software. Al-in-one.

FastRequest Helpdesk is the first Work Order software or help desk software to allow the creation of customized Web forms or online service request (Checkbox, Radio Button, Text Box, Drop-down List?).

You can create your own service requests form customized within a few minute without...

Category: Web Authoring / Web Design Utilities
Publisher: FullData inc., License: Shareware, Price: USD $179.00, File Size: 46.9 MB
Platform: Windows

Shareware
LBE Web Helpdesk Screenshot
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Help Desk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notification. etc

Help Desk designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any Microsoft web server. It can be accessed from any machine running a Javascript enabled web browser. Powerful Helpdesk Software:- LBE Web Helpdesk will help you...

Category: Business & Finance
Publisher: Leigh Business Enterprises Ltd., License: Shareware, Price: USD $950.00, File Size: 2.3 MB
Platform: Windows

5 Stars5 Stars5 Stars5 Stars5 Stars Shareware
HelpDesk lite Screenshot
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HelpDesk lite is a powerful, easy-to-use collaboration tool based on Lotus Notes/Domino platform. With HelpDesk lite, you'll be able to: Submit service requests via simple forms; Manage and monitor your requests; Communicate with HelpDesk.

Helpdesk lite is a powerful, easy-to-use collaboration tool based on Lotus Notes/Domino platform. With Helpdesk lite, you'll be able to: * Submit service requests via simple forms; * Manage and monitor your requests; * Communicate with Helpdesk team quick; * Print reports on the state of your requests; * Utilize various features such as escalation, automatic...

Category: Business & Finance / Database Management
Publisher: it-stream.com, License: Shareware, Price: USD $149.00, File Size: 318.0 KB
Platform: Windows, Mac, Linux

Templates for the Fashion Helpdesk Screenshot
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Test Microsoft's Outlook as great helpdesk for customer queries directed at Fashion- + cloth-companies.

Test Microsoft's Outlook as great Helpdesk for customer queries directed at Fashion- + cloth-companies. The Plugin helps you with administration of the Fashion-text modules for the Helpdesk. You'll get a predefined organisational structure with the typical subjects that happen in customer queries Fashion- + cloth-companies, accompanied by starting points for boilerplates that can...

Category: Business & Finance / Applications
Publisher: ITSTH, License: Freeware, Price: USD $0.00, File Size: 246.0 KB
Platform: Windows

Templates for the Webshop Helpdesk Screenshot
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Try Microsoft Outlook as great helpdesk for customer queries to Online and also Internet shops.

Try Microsoft Outlook as great Helpdesk for customer queries to Online and also Internet shops. One receives a preset folder structure with the typical subjects which occur in customer queries Online and also Internet shops, accompanied by tips for text modules that often can be put into these Helpdesk areas. All Webshop text phrases allow a multiuser system so that with a LAN...

Category: Business & Finance / Applications
Publisher: ITSTH, License: Freeware, Price: USD $0.00, File Size: 245.0 KB
Platform: Windows

Templates for the Hotel Helpdesk Screenshot
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Use MS-Outlook as Helpdesk solution for customer mails to Hotel and also B-and-B.

Use MS-Outlook as Helpdesk solution for customer mails to Hotel and also B-and-B. You'll get a preset folder structure with the most common headlines which turn up in customer mails Hotel and also B-and-B, together with starting points for text modules that often can be put into this segments. All text ideas already have bilingual headlines and also were assigned small images for easy...

Category: Business & Finance / Applications
Publisher: ITSTH, License: Freeware, Price: USD $0.00, File Size: 245.0 KB
Platform: Windows

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Use Outlook as powerful Helpdesk for customer enquiry directed at Webshops.

Use Outlook as powerful Helpdesk for customer enquiry directed at Webshops. The Plugin for the ReplyButler helps you at the using / creation of the text modules for Webshop topics for the Helpdesk. You'll receive a predefined organisational structure with the most common headlines which turn up in customer enquiry Webshops, accompanied by suggestions for text modules which often...

Category: Business & Finance / Applications
Publisher: ITSTH, License: Freeware, Price: USD $0.00, File Size: 245.0 KB
Platform: Windows

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For more information please read the latest HMS release Notes and Installation Options.

For more information please read the latest HMS release Notes and Installation Options.

- Upgrading from HMS 6.4 to HMS 6.5 is now automatic and does not require Helpdesk intervention. If you would like to discuss the upgrade process please call the Helpdesk.

- Apple Mac users must contact the Helpdesk for assistance with installing HealthLink on...

Category: Internet / Misc. Plugins
Publisher: HealthLink Ltd, License: Freeware, Price: USD $0.00, File Size: 45.1 MB
Platform: Windows

Shareware
iKode Helpdesk X Screenshot
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iKode Helpdesk X is a free and easy to use help desk software and email management software that will help you to ensure unmatched customer support and assistance for your clients.

iKode Helpdesk X is a free and easy to use help desk software and email management software that will help you to ensure unmatched customer support and assistance for your clients. With iKode Helpdesk x you can set up a web based support ticket system easily for your website to deliver excellent customer service.

Category: Business & Finance / Applications
Publisher: iKode Software Technology Co., Ltd., License: Shareware, Price: USD $39.99, File Size: 2.8 MB
Platform: Windows, Linux

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Test Outlook as convenient Helpdesk solution for customer e-mails to Clothing companies.

Test Outlook as convenient Helpdesk solution for customer e-mails to Clothing companies. You will get a predefined structure with the typical subjects that occur in customer e-mails Clothing companies, together with ideas for text modules that can be sorted into this categories. All Fashion text modules are compatible to a multiuser network so that with a LAN all the Helpdesk...

Category: Business & Finance / Applications
Publisher: ITSTH, License: Freeware, Price: USD $0.00, File Size: 246.0 KB
Platform: Windows

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ieSupportManager is a fully featured desktop and web based helpdesk system.

ieSupportManager is a fully featured desktop and web based Helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It also allows the...

Category: Business & Finance / Applications
Publisher: ieComputerSystems Ltd, License: Demo, Price: USD $630.00, File Size: 15.4 MB
Platform: Windows

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The Jira Helpdesk Client is a client application designed for the helpdesk environment that sits on top of Atlassian's issue tracking tool JIRA.

The Jira Helpdesk Client is a client application designed for the Helpdesk environment that sits on top of Atlassian's issue tracking tool JIRA.
To use this product, you will need to first purchase JIRA.

Main Features:

- New user-interface designed specifically for a Helpdesk environment;
- Drag-and-drop customer fields and format...

Category: Business & Finance / Business Finance
Publisher: Blue Waterfall Software, License: Shareware, Price: USD $69.00, File Size: 12.3 MB
Platform: Windows

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Do you have a web site and customers?

Do you have a web site and customers? Great! IPI.Helpdesk will help you to communicate efficiently with your customers through your web site.

7 reasons for choosing IPI.Helpdesk:

1. Price: $99.95
This is the full product price, not per user.

2. An intuitive interface for regular users.
The easy-to-use and well-defined interface helps users of all...

Category: Business & Finance / Applications
Publisher: IPI Business Solutions, Inc., License: Demo, Price: USD $99.95, File Size: 1.6 MB
Platform: Windows, Linux

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Do you have a web site and customers?

Do you have a web site and customers? Great! IPI.Helpdesk will help you to communicate efficiently with your customers through your web site. 7 reasons for choosing IPI.Helpdesk: 1. Price: $99.95 This is the full product price, not per user. 2. An intuitive interface for regular users. The easy-to-use and well-defined interface helps users of all levels work more effectively. 3....

Category: Business & Finance / Applications
Publisher: IPI Business Solutions, Inc., License: Demo, Price: USD $99.95, File Size: 1.6 MB
Platform: Windows

ActiveXperts Helpdesk System Screenshot
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ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments.

ActiveXperts Helpdesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. It is designed to provide a complete support solution, to streamline Helpdesk processes.
ActiveXperts Helpdesk System helps you to increase customer satisfaction and reduce customer downtime. It helps you...

Category: Business & Finance / Applications
Publisher: ActiveXperts Software, License: Shareware, Price: USD $1195.00, File Size: 4.3 MB
Platform: Windows

LBE Desktop Helpdesk Screenshot
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Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied.

Easy to use Helpdesk software, sensibly priced to suit all businesses. Powerful Helpdesk Software:- LBE Helpdesk software will help you manage and control your Helpdesk operation, without forcing you to change the way you work. Many of our customers have told us they looked at Helpdesk software which is more than 10 times our price - but, in their words,...

Category: Business & Finance
Publisher: Leigh Business Enterprises Ltd., License: Shareware, Price: USD $950.00, File Size: 5.1 MB
Platform: Windows

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The Priority Manager is a powerful escalation and service level agreement (SLA) management tool.

The Priority Manager is a powerful escalation and service level agreement (SLA) management tool. It can be used to automatically modify existing Helpdesk jobs, send email to both staff and clients, and perform other actions relevant to your Helpdesk environment.

By using the Priority Manager, the Helpdesk can build up a rich set of escalation and service level...

Category: Business & Finance / Project Management
Publisher: PRD Software, License: Demo, Price: USD $0.00, File Size: 45.0 MB
Platform: Windows

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Alchemy Helpdesk is a software helping IT groups of the small and medium-size companies handle users technical support requests.

Alchemy Helpdesk is a software helping IT groups of the small and medium-size companies handle users technical support requests. If a user experiences problems with the hardware or software on his workplace, he/she creates a Request in the Helpdesk software and describes the problem in that request. The IT staff later can assign the request to a certain team member, check the...

Category: Utilities / Network
Publisher: Alchemy Lab, License: Freeware, Price: USD $0.00, File Size: 911.4 KB
Platform: Windows

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License:  All 1 2 | Free