Free Downloads: Helpdesk Ticket Tracking Excel
Jitbit Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit Helpdesk is a web based help desk software (also called "trouble Ticket software" or "issue Tracking software" or "support software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit Helpdesk tracks and handles your customers' tickets and...
Category: Business & Finance / Project Management
Publisher: JitBit Software, License: Demo, Price: USD $349.00, File Size: 542.1 KB
Platform: Windows
HarePoint Helpdesk for SharePoint allows to build a Helpdesk system in Microsoft SharePoint 2013, 2010 environment. The Helpdesk is designed especially for SharePoint and it is ready-to-use right out-of-the-box. The product can be easily customized according to the specific needs of the organization. The major feature of the product is easy and rapid deployment and...
Category: Software Development / Components & Libraries
Publisher: MAPILab Ltd., License: Shareware, Price: USD $1299.00, File Size: 49.6 MB
Platform: Windows
Helpdesk software. It's all we do. At Challenge Technology, delivering the best Helpdesk and Knowledgebase solution to help you improve your Helpdesk management. Whether you are looking for Helpdesk or Knowledge management software, or a convenient hosted Helpdesk service, our affordable, fast-to-implement, easy-to-use integrated solutions include flexible...
Category: Business & Finance / Applications
Publisher: Challenge Technology, License: Commercial, Price: USD $735.00, File Size: 219.9 MB
Platform: Windows
Comprehensive trouble ticket tracking software for for IT and/or customer support desks.
Comprehensive trouble Ticket Tracking software for for IT and/or customer support desks. User-friendly interface offers, dashboard view, customizable screens, multiple layer issue status Tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and...
Category: Business & Finance / Applications
Publisher: ScriptLogic Corporation, License: Demo, Price: USD $995.00, File Size: 55.5 MB
Platform: Windows
iKode Helpdesk X is a free and easy to use help desk software and email management software that will help you to ensure unmatched customer support and assistance for your clients. With iKode Helpdesk x you can set up a web based support Ticket system easily for your website to deliver excellent customer service.
Category: Business & Finance / Applications
Publisher: iKode Software Technology Co., Ltd., License: Shareware, Price: USD $39.99, File Size: 2.8 MB
Platform: Windows, Linux
StromaSoft CRM customer service Helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A Ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. If your...
Category: Business & Finance
Publisher: StromaSoft Ltd, License: Shareware, Price: USD $199.00, File Size: 14.3 MB
Platform: Windows
Work Order Tracking System is a multi-branch, multi-user Ticket Tracking system designed to replace the unreliable handwritten Ticket systems for small and large businesses. Different branches are connected together via the Internet, saving you money by requiring only one server. WorkOrder TS has been designed to meet the need for an affordable and reliable work...
Category: Business & Finance
Publisher: Network-Technologies.org, License: Shareware, Price: USD $49.00, File Size: 242.6 KB
Platform: Windows, Mac, Linux, Unix
Collaborate on Helpdesk tickets inside Microsoft Outlook. Create tickets from e-mail or webform, manually or automatically, with attached files and rich text. For new tickets, get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in a database - Access, SQL Server or SQL Azure. Closed tickets are retained only in the database but can be searched and...
Category: Business & Finance / Business Finance
Publisher: kalmstrom.com Business Solutions, License: Shareware, Price: USD $2200.00, EUR1450, File Size: 23.1 MB
Platform: Windows
Service Desk TTS, Ticket Tracking System, is a complete application that allows you to create and assign service tickets to your technicians. This system also allows any user on your network to create a new service Ticket then you can assign it to the technician of your choice. Service Desk will save the new record to the database and then email you a reminder.
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Category: Business & Finance / Database Management
Publisher: Service Master Software, Inc., License: Shareware, Price: USD $0.00, File Size: 0
Platform: Windows
CentreDesk Corporate is a multi-user Helpdesk application, designed for a small to Corporate enterprise.
Fast, easy Helpdesk call logging, easy call Tracking, with the full history of all actions taken.
Easily assign help desk logs to technicians
The required date can be customized to suit the individual Issue or SLA Requirements, (calculates holidays and...
Category: Business & Finance / Business Finance
Publisher: Merging Technologies, License: Shareware, Price: USD $0.00, File Size: 0
Platform: Windows
Features of Trouble Ticket Tracker
* Allows users add tickets
* Enables users to view tickets raised
* Facilitates editing tickets
* Shows current status of tickets
* Searches tickets by date, issue type, Ticket id, and Ticket status
* Provides admin section to create new users, add new issue status, new tickets, and new priorities
*...
Category: Business & Finance / Applications
Publisher: TLI Software, License: Commercial, Price: USD $750.00, File Size: 195.0 KB
Platform: Windows, Linux
The iTOK Helpdesk is a tiny utility application that facilitates remote help and maintenance of your computer. Access to the Helpdesk comes by clicking the icon in your computer’s Task Bar.
The Helpdesk allows you to receive priority service. Questions and requests for service are quickly and easily submitted to your iTOK Technician.
The...
Category: Security & Privacy / Other
Publisher: iTOK LLC, License: Freeware, Price: USD $0.00, File Size: 2.2 MB
Platform: Windows
Help Desk designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any Microsoft web server. It can be accessed from any machine running a Javascript enabled web browser. Powerful Helpdesk Software:- LBE Web Helpdesk will help you...
Category: Business & Finance
Publisher: Leigh Business Enterprises Ltd., License: Shareware, Price: USD $950.00, File Size: 2.3 MB
Platform: Windows
The Jira Helpdesk Client is a client application designed for the Helpdesk environment that sits on top of Atlassian's issue Tracking tool JIRA.
To use this product, you will need to first purchase JIRA.
Main Features:
- New user-interface designed specifically for a Helpdesk environment;
- Drag-and-drop customer fields and...
Category: Business & Finance / Business Finance
Publisher: Blue Waterfall Software, License: Shareware, Price: USD $69.00, File Size: 12.3 MB
Platform: Windows
Comprehensive trouble ticket tracking software for help desks and call centers.
Comprehensive trouble Ticket Tracking software for help desks and call centers. User-friendly interface offers, dashboard view, customizable screens, multiple layer issue status Tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract...
Category: Business & Finance / Applications
Publisher: ScriptLogic (Pittsburgh PA Office), License: Demo, Price: USD $995.00, File Size: 54.7 MB
Platform: Windows
CallTrackIT is a multi-user Helpdesk package that enables you to fully manage, and track, all your Helpdesk calls.
It’s simple to operate and understand, yet fully capable with open call monitoring, customisable call searching and reporting, statistical information and built-in administrator functions to control your Helpdesk privileges.
...
Category: Business & Finance / Business Finance
Publisher: TrackIT Central.com, License: Shareware, Price: USD $49.95, File Size: 11.4 MB
Platform: Windows
Web based Help Desk Software that provides tools for effective Tracking and managing client requests and internal incidents. With IBN Helpdesk you can easily organize a powerful and reliable system for Tracking both external and internal requests. IBN Help Desk solution is successfully used by our clients as a powerful tool for 24/7 service as well as support organization...
Category: Business & Finance / Project Management
Publisher: Mediachase Russia, License: Shareware, Price: USD $49.00, File Size: 31.2 MB
Platform: Windows
The Main Event Ticket Guide is a exclusive ebook exposing ticket broker secrets.
The Main Event Ticket Guide is a exclusive ebook exposing Ticket broker secrets. Learn how to get free tickets to concerts, music festivals, gigs, sports games (football, baseball, basketball), broadway and theater shows and other events. Get VIP All-Access Backstage passes to meet the stars. Ticketmaster secrets revealed to the world.
Category: Games / Misc. Games
Publisher: Main Event Ticket Guide, License: Commercial, Price: USD $25.00, File Size: 415.0 KB
Platform: Windows, Linux, Unix, MS-DOS, AS, 40
Free multi-user helpdesk system - no timeouts, no tricks!
Free multi-user Helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our Helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications,Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details,Transfer of jobs between operators.
Category: Software Development / Misc. Programming
Publisher: Leigh Business Enterprises Ltd., License: Freeware, Price: USD $0.00, File Size: 2.3 MB
Platform: Windows
Collaborate on Helpdesk tickets in Outlook. Create tickets from e-mail or webform. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail...
Category: Business & Finance / MS Office Addons
Publisher: kalmstrom.com Outlook Solutions, License: Shareware, Price: USD $690.00, EUR500, File Size: 6.8 MB
Platform: Windows
Test Oulook as Helpdesk for customer mails to Secretariat.
Test Oulook as Helpdesk for customer mails to Secretariat. You'll receive a specified structure with the usual questions that occur in customer mails Secretariat, together with suggestions for boilerplates that often can be sorted into these Helpdesk areas. All templates for the boilerplates already have bilingual subjects / were tagged with icons to find them easily. This menu...
Category: Business & Finance / Applications
Publisher: ITSTH, License: Freeware, Price: USD $0.00, File Size: 246.0 KB
Platform: Windows
QK HelpDesk is like having a personal technician inside your computer.
QK Helpdesk is like having a personal technician inside your computer. It is easy to install and is very helpful for you. You can find answers whenever you have problems with your PC, e-mail, browser, hardware, printer etc. Also, it can help you to fix the problem.
Category: Home & Education / Miscellaneous
Publisher: Joe Cincotta, License: Freeware, Price: USD $0.00, File Size: 2.0 MB
Platform: Windows
Create runtime applications automatically from your SQL statements.
Build database applications. No programming required. AppMaker provides a great end user experience for your database. Your new application and the data are both stored in the database. This means the client software is installed once only and your application can be updated often. Redeploying the client software is not necessary as updates will appear auto-magically. (Note: magic is not...
Category: Business & Finance / Database Management
Publisher: West Heaven Solutions, License: Shareware, Price: USD $149.00, File Size: 16.8 MB
Platform: Windows
We have created a flexible, easy-to-use and easy-to-administrator Incident Tracking System.
We have created a flexible, easy-to-use and easy-to-administrator Incident Tracking System. You can use this application as a: Project management issue Tracking system; Helpdesk ticketing system; System support Tracking system; Etc.All that is required is for you to have MS Access 2000 (or greater) installed on your computer.Very easy to use and adminstrator. The...
Category: Business & Finance / Project Management
Publisher: TPS of Illinois, Incorporated, License: Demo, Price: USD $39.95, File Size: 1.1 MB
Platform: Windows
An ITIL guided Helpdesk with integrated asset Tracking, SupportCalls system is a full featured and automated issue Tracking system available right in your Outlook. Using Microsoft Exchange (can be hosted one too) as repository for storing support cases, it provides support staffs with all the necessary tools to log, collaborate, analyze and assist in the resolution of...
Category: Business & Finance / MS Office Addons
Publisher: AssistMyTeam, License: Shareware, Price: USD $1500.00, File Size: 22.0 MB
Platform: Windows