Free Downloads: Microsoft Customer Service

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The 2007 Microsoft Office suite Service Pack 1 delivers important customer-requested stability and performance improvements, while incorporating further enhancements to user security.

The 2007 Microsoft Office suite Service Pack 1 delivers important Customer-requested stability and performance improvements, while incorporating further enhancements to user security. This Service pack also includes all of the updates released for the 200

Category: Business & Finance / Applications
Publisher: microsoft.com, License: Freeware, Price: USD $0.00, File Size: 218.2 MB
Platform: Windows, Vista



Queuing Model Excel Screenshot
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Calculate the optimum number of customer service points (staff) to minimize costs for your business. Identify the impact of changes in service staff, the number of customers waiting, their average waiting time, and service point (staff) utilization.

The Queuing Model will calculate the optimum number of Customer Service points (staff) to minimize costs for your business. It considers the average arrival rate of customers, the average Customer Service rate, the cost to the business of Customer waiting time (Customer dissatisfaction), and the cost to operate Customer Service points....

Category: Business & Finance / Applications
Publisher: David Morcom, License: Shareware, Price: USD $27.00, File Size: 151.0 KB
Platform: Unknown

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The basic element of the Close Support application set is the Service Desk, a Windows application used by support or customer service personnel to manage service requests, incident reports and administration tasks.

The basic element of the Close Support application set is the Service Desk, a Windows application used by support or Customer Service personnel to manage Service requests, incident reports and administration tasks. The free to use Express Edition of the Service Desk provides for management of organisations, people, tasks and calls and is ideally suited to any...

Category: Internet / Email
Publisher: Close Fit Software Limited, License: Freeware, Price: USD $0.00, File Size: 3.4 MB
Platform: Windows

Commercial
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Software to Manage a Small Service Business, complete customer management, scheduling, notes and estimates.

Software to Manage a Small Service Business, complete Customer management, scheduling, notes and estimates. Includes integration for MapPoint, QuickBooks, and Microsoft Office.

Category: Business & Finance / Project Management
Publisher: SearTech, Inc., License: Commercial, Price: USD $249.00, File Size: 13.0 MB
Platform: Windows

VueChat Customer Service Screenshot
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VueChat installs a web based Customer Service / Online Help Desk software on your website in a few minutes. The Customer Service software is featured with video/voice chat, Instant Messaging, VoIP and CRM technologies.

VueChat Personal Edition is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies. VueChat allows customers and website visitors to contact directly with company representatives or government employees through a web browser....

Category: Business & Finance
Publisher: VueCam, License: Shareware, Price: USD $19.00, File Size: 3.3 MB
Platform: Windows, Linux, Unix, AS/400, OS/2, Mac

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ASK Queue Converter: In any business, Leads and Cases may come from different customer touch points.

ASK Queue Converter: In any business, Leads and Cases may come from different Customer touch points. This information is very important to Service the Customer but sometimes lost or misplaced internally. Instead of that, you can send all the information to a work queue that can convert information directly into Microsoft CRM as a record. By sending an email to a MS...

Category: Business & Finance / Applications
Publisher: ASK Distribution, License: Freeware, Price: USD $0.00, File Size: 192.0 KB
Platform: Windows

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The .

The .NET Framework 2.0 Service Pack 2 provides cumulative roll-up updates for Customer reported issues found after the release of the .NET Framework 2.0.

Category: Software Development / Tools & Editors
Publisher: microsoft.com, License: Freeware, Price: USD $0.00, File Size: 23.8 MB
Platform: Windows

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The .

The .NET Framework 2.0 Service Pack 2 provides cumulative roll-up updates for Customer reported issues found after the release of the .NET Framework 2.0. In addition, this release provides performance improvements, and prerequisite feature support for the

Category: Software Development / Tools & Editors
Publisher: microsoft.com, License: Freeware, Price: USD $0.00, File Size: 46.3 MB
Platform: Windows

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Integrate everything to Microsoft CRM!

Integrate everything to Microsoft CRM! Import and Export - with Microsoft Dynamics CRM is made real easy in this suite of products. Inside the Integration Studio you map your data in an intuitive way with total control of its behavior. When the mapping of your data is done and tested, you deploy it to a Windows Service with just one click. Synchronized Integrations takes...

Category: Business & Finance / MS Office Addons
Publisher: Quickbix Solutions, License: Commercial, Price: USD $995.00, File Size: 3.0 MB
Platform: Windows

Shareware
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VueChat Express is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies.

VueChat Express is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies.

VueChat allows customers and website visitors to contact directly with company representatives or government employees through a web browser....

Category: Business & Finance / Applications
Publisher: VueCam, License: Shareware, Price: USD $19.00, File Size: 3.3 MB
Platform: Windows, Linux, Mac

Demo
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Vega SMB is a customer relationship management (CRM) for B2B business.

Vega SMB is a Customer relationship management (CRM) for B2B business. Vega provides the tools and capabilities needed to create and easily maintain Customer information, from first contact through to purchase and post-sales. Vega SMB use Microsoft SQL database, and delivers a fast, flexible, and affordable solution that drives consistent, measurable improvements in every...

Category: Business & Finance / Vertical Markets
Publisher: Vega SMB AS, License: Demo, Price: USD $0.00, File Size: 0
Platform: Windows

5 Stars5 Stars5 Stars5 Stars5 Stars Commercial
Email Responder Screenshot
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Save time and money with multi-user automated email response management. Respond to email in seconds! Email Responder analyzes mail, assigns it automatically, and selects the right pre-written templates to personalize replies.

Email Responder is a breakthrough product, bringing the benefits of Automated Email Response Management to enterprises of all sizes. Whether your organization has 1 employee or 1,000, you can speed up your email Customer Service process, reduce labor costs, and improve the quality of your Customer communication. Arriving email is automatically assigned to a person or...

Category: Internet / E-Mail Checkers
Publisher: DeskShare, License: Commercial, Price: USD $895.00, File Size: 14.2 MB
Platform: Windows

Freeware
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CRMadar 3.

CRMadar 3.0 is designed to give you the knowledge you need to develop and implement smarter Customer strategies and maximize Customer profitability. It is a powerful software solution for Customer Relationship Management, project management, workflow management, PIM for small and medium-size companies. The CRMadar application facilitates contact management, campaign...

Category: Business & Finance / Personal Info Managers
Publisher: MADAR, License: Freeware, Price: USD $0.00, File Size: 3.7 MB
Platform: Windows

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SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.

SupportCenter Plus is a web-based Customer support software that lets organizations effectively manage Customer tickets, their account & contact information, the Service contracts and in the process providing a superior Customer experience. Get to know every information of your help desk through intuitive & real time Reports & Dashboards.

Category: Business & Finance / Project Management
Publisher: Zoho Corporation Pvt. Ltd., License: Shareware, Price: USD $495.00, File Size: 36.3 MB
Platform: Windows

Demo
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Sage SalesLogix is an award-winning CRM solution that provides a complete view of customer interactions across your sales, marketing, and customer service/support teams so they can collaborate and respond promptly and knowledgably to customer inquiri

Sage SalesLogix is an award-winning CRM solution that provides a complete view of Customer interactions across your sales, marketing, and Customer Service/support teams so they can collaborate and respond promptly and knowledgably to Customer inquiries and sales opportunities.

Category: Business & Finance / Database Management
Publisher: SalesLogix, Sage Software, Inc., License: Demo, Price: USD $0.00, File Size: 5.7 MB
Platform: Windows

Mioot Live Chat Software Screenshot
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mioot Live chat software an expert in live chat, live help, live support, Online Free Live chat software offer live customer support for your business. Try FREE Live Chat Software for websites & Call Center to enable live chat service.

miootLive chat software an expert in live chat, live help, live support, Online chat software offer live Customer support solutions. Live help support software tool which captures the visitor's info on a real time basis and provides opportunity to initiate a live help communication channel with the visitor to your web site. Try FREE Live Chat Software for websites to enable live chat...

Category: Internet / Chat
Publisher: Mioot Live Chat Software, License: Shareware, Price: USD $9.00, File Size: 1.4 MB
Platform: Windows

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Live Help Messenger is a customer service software solution that allows customer support operators to chat with your web site visitors and potential customers.

Live Help Messenger is a Customer Service software solution that allows Customer support operators to chat with your web site visitors and potential customers. Our software enables you to instantly add PHP Live Chat Software to your web site, you can then start to increase your sales and Customer satisfaction while visitors are still on your web site.

Category: Internet / Chat
Publisher: Stardevelop Pty Ltd, License: Shareware, Price: USD $159.95, File Size: 9.8 MB
Platform: Windows

StromaSoft CRM Customer Service Helpdesk - Outlook Edition Screenshot
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StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters. A customer service ticket is created for every work task from reviewing a document to taking a telephone message.

StromaSoft CRM Customer Service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. If your...

Category: Business & Finance
Publisher: StromaSoft Ltd, License: Shareware, Price: USD $199.00, File Size: 14.3 MB
Platform: Windows

Freeware
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Shop Watch is a Service Management System designed to take communication, organization, efficiency and accountability to a whole new level, resulting in improved CSI, customer retention and profitability.

Shop Watch is a Service Management System designed to take communication, organization, efficiency and accountability to a whole new level, resulting in improved CSI, Customer retention and profitability. It starts with loading your shop properly with appointments and your customers making real-time on-line appointments. Most problems in the Service drive occur due to a

Category: Business & Finance / Business Finance
Publisher: Autoeforms, License: Freeware, Price: USD $0.00, File Size: 4.1 MB
Platform: Windows

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ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package.

ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve Customer issues quickly, thereby delivering superior Customer support and taking Customer satisfaction...

Category: Business & Finance / Applications
Publisher: AdventNet Inc, License: Freeware, Price: USD $0.00, File Size: 31.3 MB
Platform: Windows, Linux

Customer Manager for Workgroup Screenshot
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Powerful, easy to operate software system for storing and managing customer records, service locations and service history with the additional capability to share data in real time over the network.

Powerful, easy to operate software system for storing and managing Customer records, Service locations and Service history with the additional capability to share data in real time over the network. Customer Manager For Workgroup is a must-have schedule management tool for any company and individual specializing Service. It's perfect to plan working hours,...

Category: Business & Finance / Personal Info Managers
Publisher: Binary House Software, License: Shareware, Price: USD $69.95, File Size: 29.1 MB
Platform: Windows

Shareware
Help Desk for IIS Screenshot
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Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services.

Help Desk for IIS is a web-based help desk software solution for delivering Customer Service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. You don't need any additional software for your customers or technicians except web browser. Open support requests via login or send an email to create a support...

Category: Business & Finance
Publisher: MIS Utilities, License: Shareware, Price: USD $199.00, File Size: 4.1 MB
Platform: Windows

Shareware
Easy-CSS Screenshot
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For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. The request may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling.

For Easy Customer Service and Support. This software manages the Customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank,...

Category: Business & Finance
Publisher: kosmos BOS, License: Shareware, Price: USD $99.00, File Size: 9.3 MB
Platform: Windows

Shareware
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Hoard-fx strives to provide the highest level of execution and customer service.

Hoard-fx strives to provide the highest level of execution and Customer Service. To achieve this goal, Hoard-fx focuses on providing products and services related to Foreign Currencies.

All trades are executed in real time and every single transaction goes straight to the sophisticated back-office system, which generates daily and monthly

Category: Business & Finance / Business Finance
Publisher: Hoard-fx, License: Shareware, Price: USD $1500.00, File Size: 5.6 MB
Platform: Windows

Shareware
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CMS CRM is a Customer Relationship Management (CRM) system designed to help you effectively manage your customer base.

CMS CRM is a Customer Relationship Management (CRM) system designed to help you effectively manage your Customer base. CMS CRM enables you to implement a Customer-centric focus within your business to maximise relationships with your customers and increase your business profitability through Customer loyalty and marketing/sales opportunities. Store information about...

Category: Business & Finance / Applications
Publisher: GPP Software, License: Shareware, Price: USD $189.00, File Size: 2.0 MB
Platform: Windows

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License:  All 1 2 | Free