Free Downloads: Outbound Call Centers
Voicent's Call Center Manager is a powerful software tool for measuring and managing Call Centers.
Voicent's Call Center Manager is a powerful software tool for measuring and managing Call Centers. Use it to:
- Manage Agent Performance Quality
- Easy Call monitoring and recording, "whisper coaching" capability enables live-Call agent coaching and training that is inaudible to customers; real-time reporting of activity and...
Category: Internet / Communications
Publisher: Voicent Communications, Inc., License: Shareware, Price: USD $2.50, File Size: 110.6 MB
Platform: Windows
EasyErlang© is a feature-rich yet very easy to use staffing calculator and planning tool for Call Centers, help desks and virtually any telephone and email contact Centers. It analyzes customer telephone Call traffic, calculates how many customer service representatives (CSRs) and telephone lines are needed to provide satisfactory level of service, and displays...
Category: Business & Finance / Business Finance
Publisher: Diagnostic Strategies, License: Shareware, Price: USD $0.00, File Size: 0
Platform: Windows
Outbound Call centre software for individuals and Call centres located anywhere in the world that need to make telephone calls to Canadian residents and businesses. The software lets you search through an online telephone directory and Call everyone on the search result using your computer and a voice modem or internet phone. You can also import your own lists in CSV...
Category: Internet / SMS
Publisher: Voicenette Communications, License: Freeware, Price: USD $0.00, File Size: 1.9 MB
Platform: Windows
A Windows free SIP IP PBX software.
A Windows free SIP IP PBX software. It is very easy to use and deploy, with powerful features like:ACD, Auto Attendant, Call Park, Ring Group, Conference, Call Pickup Group, Auto Outbound Dialer, Database CDR report, Database PBX Status Report. It supports SIP extensions, SIP accounts, inbound and Outbound calls, and customized dial plans. With new plugin feature,...
Category: Internet / Communications
Publisher: PCBest Networks, License: Freeware, Price: USD $0.00, File Size: 4.0 MB
Platform: Windows
Freeware
Call Center Software to automatically measure workloads and adjust Outbound calling pace to comply with U.S. FTC Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Statistical reporting helps you meet Safe Harbor FTC requirement for collecting and maintaining dropped-Call reports, providing protection from prosecution for occasional, accidental rule...
Category: Business & Finance / Database Management
Publisher: Voicent Communications, Inc, License: Freeware, Price: USD $0.00, File Size: 367.0 KB
Platform: Windows
ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, Call Centers, customer support Centers and ICT departments. It is designed to provide a complete support solution, to streamline helpdesk processes.
ActiveXperts HelpDesk System helps you to increase customer satisfaction and reduce customer downtime. It helps you...
Category: Business & Finance / Applications
Publisher: ActiveXperts Software, License: Shareware, Price: USD $1195.00, File Size: 4.3 MB
Platform: Windows
Comprehensive trouble ticket tracking software for help desks and call centers.
Comprehensive trouble ticket tracking software for help desks and Call Centers. User-friendly interface offers, dashboard view, customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking,...
Category: Business & Finance / Applications
Publisher: ScriptLogic (Pittsburgh PA Office), License: Demo, Price: USD $995.00, File Size: 54.7 MB
Platform: Windows
Slide Show with pix taken from Health centers.
Slide Show with pix taken from Health Centers. Health Centers offer several top class services, shown in this slide show. Take a look at this screen saver featuring some relaxing images from top health Centers. It may help You to relax and want to be there
Category: Desktop Enhancements / Screensavers
Publisher: Centri Benessere Italia, License: Freeware, Price: USD $0.00, File Size: 1.9 MB
Platform: Windows
The Electronic Log Book is designed for shifting workers in 24/7 facilities like accommodation Centers, aged care Centers, child care Centers, factories, hospitals. The Electronic Log Book overcomes the limitation of a paper log book. Makes it easy for people to enter information in a chronological fashion, in the form of short-stamped text messages and optional files...
Category: Business & Finance / Business Finance
Publisher: Shaw Technologies, License: Shareware, Price: USD $20.00, File Size: 4.9 MB
Platform: Windows
Configure access rules to specify what IP should be used as the local source address.
Configure access rules to specify what IP should be used as the local source address. Bind to any TCP protocol in ISA/TMG, such as Outbound SMTP. Compatible with arrays where each server has different external IP addresses. Works for Outbound HTTP web proxy traffic. Default behavior of access rules is preserved automatically unless you change them.
Category: Internet / Misc. Servers
Publisher: Collective Software, License: Shareware, Price: USD $220.00, File Size: 3.8 MB
Platform: Windows
cc-Modeler Lite is the ultimate, easy-to-use Erlang C tool - it simplifies the analysis of Call center staffing requirements and service performance. It uses the industry-standard Erlang C traffic model, as well as simulation. cc-Modeler is powerful and quick, with many features not found in other Erlang C calculators. It is suitable for any size of operation, from a help desk right...
Category: Utilities / Misc. Utilities
Publisher: KoolToolz, License: Freeware, Price: USD $0.00, File Size: 14.7 MB
Platform: Windows
AgentDialer is a predictive dialer and a semi-automatic dialer combined system.
AgentDialer is a predictive dialer and a semi-automatic dialer combined system.
In semi-automatic dialing mode, the system can rapidly dial a phone number by the press of a key. Once connected, you can talk on the line, play pre-recorded audio files, record the whole conversation, or transfer the Call to another agent. Use AgentDialer will increase your productivity for make...
Category: Internet / Communications
Publisher: Voicent Communications, Inc., License: Shareware, Price: USD $399.00, File Size: 360.0 KB
Platform: Windows
4PSA VoipNow is the leading Linux IP PBX server software for Hosting and Internet Telphony Service Providers, Call Centers, SMB's and residential users. With multi-tenant software architecture 4PSA VoipNow delivers hosted PBX services or can be used as a standalone PBX server in a company office. 4PSA VoipNow Express free edition offers standard PBX features and supports up to ten...
Category: Internet / SMS
Publisher: Rack-Soft SRL, License: Freeware, Price: USD $0.00, File Size: 3.0 KB
Platform: Linux
Call Biller for Skype is a plug-in or add-ons for Skype.
Call Biller for Skype is a plug-in or add-ons for Skype. Call biller for skype is very useful to those who are using Skype credit calls frequently for Skype calling.
Call Biller for Skype has good features. Call Biller for Skype shows charges of every calls. Hence one can keep track of Call charges spent on any particular Skype User.
...
Category: Internet / Communications
Publisher: Narola Infotech, License: Demo, Price: USD $0.00, File Size: 814.0 KB
Platform: Windows
Deliver workload forecasts. Best suited for Call Centers and staff managers (retail, restaurants, hostels, ...). Too much staff and money is wasted. Too few staff and customers get mad. Scheduling optimization is a cornerstone of profitability. Get the right amount of staff at the right time through workload forecasting. Get customizable reports with hour, half-hour and...
Category: Business & Finance / Project Management
Publisher: lokad.com, License: Freeware, Price: USD $0.00, File Size: 573.4 KB
Platform: Windows
For Businesses that already have office phone systems
PrettyMay Skype PBX Gateway can be used as a Skype trunking solution for your existing PBX phone systems, it enables all business to make and receive Skype calls without breaking the existing phone systems, simply add several Skype inbound and Outbound lines to route SkypeIn calls into your phone system, and make cheap Skypeout...
Category: Internet / Communications
Publisher: PrettyMay Inc., License: Demo, Price: USD $0.00, File Size: 19.0 KB
Platform: Windows
Be sure to allow hotComm to access the Internet through your firewall, privacy and security software, and grant it all possible rights.
These are the hotComm port requirements and recommendations:
* For best performance, open all Outbound ports. If Outbound ports are blocked, connections are tunneled through standard web ports, such as 80 or 8080....
Category: Internet / Communications
Publisher: 1stWorks Corporation, License: Shareware, Price: USD $65.95, File Size: 5.6 MB
Platform: Windows
Shareware employee planner program is suitable for all small and large scale organizations including Business firms, Call Centers, Help desks, Hotels, Transport services, Government sector, Healthcare Centers and many more similar organizations to manage overall working status of employees during working hours in efficient way. Advance employee planner software facilitates...
Category: Business & Finance / Business Finance
Publisher: Business utilities, License: Shareware, Price: USD $159.00, File Size: 4.7 MB
Platform: Windows
Call List Scrubber is a simple to use tool designed to help anyone comply with Federal and State Do Not Call Laws. Unlike Call list scrubbing services, Call List Scrubber is a software program you install on your computer. Pay for Call List Scrubber once and then use it as often as you want!
Category: Home & Education / Miscellaneous
Publisher: Tarver Program Consultants, Inc., License: Shareware, Price: USD $79.00, File Size: 4.4 MB
Platform: Windows
The caller pays for each Minue to 0.
The caller pays for each Minue to 0.14 euro. The service Call number is one limits durable telephone number. The running time determines the user: It can be adjusted from 1 hour to 3 month, afterwards the caller hears: ?No connection under this number?. The service Call number continues to lead hidden in the background on the normal telephone number To which Call numbers...
Category: Internet / SMS
Publisher: SiP-Home.net, License: Freeware, Price: USD $0.00, File Size: 3.0 KB
Platform: Windows
Covered Call Calculator that calculates static and assigned returns based on stock price, Call strike and Call price. Also works backwards to find the stock price, Call strike or Call price in order to obtain a specific return.
Category: Business & Finance / Business Finance
Publisher: optiontradingpedia.com, License: Freeware, Price: USD $0.00, File Size: 23.0 KB
Platform: Windows, Mac, 2K, 2K3, Vista
The program is very simple to use.
The program is very simple to use. Clicking a swap button changes the bells and prints the conductor's Call in the scroll box below. You may select various wording options for the calls. The order of bells above the swap buttons reflect the last change entered. In the example above, the first column shows the order of bells after the Call is executed. The second column gives...
Category: Business & Finance / Business Finance
Publisher: Steve Scanlon, License: Freeware, Price: USD $0.00, File Size: 273.6 KB
Platform: Windows
Today there do not exist any efficient way of making a phone Call to a number not stored in the mobile phone. DialItNow! has been developed to solve this issue. With DialItNow! a phone Call is never more then one click away independent of where the number is located. DialItNow is both a stand-alone application and an Outlook plug in. With the Outlook plug in you can Call...
Category: Internet / Communications
Publisher: Bluetooth Shareware, License: Shareware, Price: USD $9.95, File Size: 3.9 MB
Platform: Windows
Activa TSP was developed by ICR and given to the Community to facilitate the creation of telephony applications.
With ActivaTSP you can initiate Asterisk Outbound calls using your Microsoft Outlook, Microsoft Dialer, ACT!, TapiCall and many more desktop or server TAPI-compatible applications. More advanced features such as Call screen-popup, ACD queues...
Category: Internet / Communications
Publisher: Activa for Asterisk, License: Shareware, Price: USD $0.00, File Size: 1.2 MB
Platform: Windows
Would you like to record phone calls ? 'Red Call Recorder 1.1' is the perfect way. When accepting a Call, this program will immediately recognize the caller, than just click the button and start recording. You can pause, or continue recording, all in real time! Also, you can PreScreen the Call, this will allow the Call to be heard by a third party- on speaker or...
Category: Audio
Publisher: Teley, License: Shareware, Price: USD $22.50, File Size: 920.8 KB
Platform: Windows
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