Free Downloads: Sample Call Center Work Flow Chart

PrettyMay Call Center for Skype (PMCCS) is a 100% software-based call center solution for Skype.

PrettyMay Call Center for Skype (PMCCS) is a 100% software-based Call Center solution for Skype. It allows small sized businesses to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), extension transferring, Call recording and personalized voicemail capabilities - and a lot more as well....

Category: Business & Finance / Applications
Publisher: PrettyMay Inc., License: Shareware, Price: USD $150.00, File Size: 5.5 MB
Platform: Windows

FlowBreeze Flow Chart Add-In for Microsoft Excel ... the Fastest, Easiest Way to Create Professional Looking Flow Charts.

FlowBreeze Flow Chart Add-In for Microsoft Excel ... the Fastest, Easiest Way to Create Professional Looking Flow Charts. ... Make flowcharts just by typing text - FlowBreeze automatically does the rest ... It generates the Flow Chart symbols for you, based on the words you use ... It automatically applies the formatting you choose, adds Flow lines, and...

Category: Business & Finance
Publisher: BreezeTree Software, LLC, License: Shareware, Price: USD $39.95, File Size: 2 B
Platform: Windows

1888 Quick Flow Chart Creator is a very small and useful program which helps its users to create and draw flow charts in a quick and effective way.

1888 Quick Flow Chart Creator is a very small and useful program which helps its users to create and draw Flow charts in a quick and effective way. The program is able to create customized Flow charts as it contains all the symbols which are required in the drawing process. The 1888 Quick Flow Chart Creator application can be a very helpful companion...

Category: Business & Finance / Database Management
Publisher: 1888softwaredownloads.com, License: Freeware, Price: USD $0.00, File Size: 364.2 KB
Platform: Windows

Now you can easily create your own flow charts with Quickstart Flow Chart Maker Pro.

Now you can easily create your own Flow charts with Quickstart Flow Chart Maker Pro. Turn your ideas into clear and easy-to-understand Flow charts to communicate effectively. Quickly create customized Flow charts, diagrams, organizational charts, and more. Simple drag-and-drop symbol shapes make it a snap to create professional-looking Flow charts....

Category: Multimedia & Design / Multimedia App's
Publisher: Selectsoft, License: Shareware, Price: USD $7.99, File Size: 0
Platform: Windows

cc-Modeler Professional call center software simplifies staffing, scheduling and optimizing service in your call center - no matter whether it is large or small.

cc-Modeler Professional Call Center software simplifies staffing, scheduling and optimizing service in your Call Center - no matter whether it is large or small.

Features:
- Identify your staffing needs for each period throughout the day.
- Handle multiple shifts and planned breaks, so that you can optimize agent schedules.
- Provide...

Category: Business & Finance / Business Finance
Publisher: Belgrave Park Pty Ltd, License: Shareware, Price: USD $89.00, File Size: 14.7 MB
Platform: Windows

Was designed for facilitating professional flow chart drawing.

Was designed for facilitating professional Flow Chart drawing. User-friendly and MS Office-compatible integrated environment for composing a number of types of charts and exporting them to a varity of graphics formats. Users can create delicate Flow charts in an easy and professional way and generate high quality images comparable to Visio's.

Category: Multimedia & Design / Digital Media Editors
Publisher: Sodensoft Studio, License: Freeware, Price: USD $0.00, File Size: 299.8 KB
Platform: Windows

Code to Flow chart generator is an automatic flow chart generator software , It can reverse engineering a program , create programming flowchart from code, mostly used on flowcharting a program and documenting source code .

Code to Flow Chart generator is an automatic flowchart generator software , It can reverse engineering a program , create programming flowchart from code, It can generate Bmp,PNG ,Visio,Word,Excel and Powerpoint flowcharts document . supports C, C++, VC++, VB, VBA, Qbasic, VBScript, ASP, Visual C#, VB.NET, Visual J# .NET, VC++.NET, ASP.NET, Java, JSP, JavaScript, Delphi,...

Category: Software Development
Publisher: FateSoft, License: Commercial, Price: USD $99.95, File Size: 1.2 MB
Platform: Windows

FCEditor .

FCEditor .NET is an instrument for building Flow charts of programs from the code on Pascal, Delphi and C#. The Chart can be edited, saved and exported into a graphic file.
The basic FCEditor feature that makes it different from other programs of that type is the automatic layout of Flow charts and adjustment of their size to the contents.
The new version of the...

Category: Software Development / Misc. Programming
Publisher: FCEditor, License: Demo, Price: USD $9.95, File Size: 2.5 MB
Platform: Windows

Terrasoft Call Center provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.

Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.

Category: Business & Finance
Publisher: Terrasoft CRM Software, License: Demo, Price: USD $2490.00, File Size: 9.9 MB
Platform: Windows

Voicent's Call Center Manager is a powerful software tool for measuring and managing Call Centers.

Voicent's Call Center Manager is a powerful software tool for measuring and managing Call Centers. Use it to:

- Manage Agent Performance Quality
- Easy Call monitoring and recording, "whisper coaching" capability enables live-Call agent coaching and training that is inaudible to customers; real-time reporting of activity and...

Category: Internet / Communications
Publisher: Voicent Communications, Inc., License: Shareware, Price: USD $2.50, File Size: 110.6 MB
Platform: Windows

An advanced, yet simple-to-use telephone tware answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, and others.

An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: Call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording. Advanced Call Center can send Call notifications to your pager and voice...

Category: Internet
Publisher: Pingram Software, License: Shareware, Price: USD $39.95, File Size: 2.3 MB
Platform: Windows

This solution was especially developed for working with salesforce.

This solution was especially developed for working with salesforce.com - requires Professional, Enterprise, Unlimited or Developer Edition.

Features:

- Integration of the salesforce Call Center adapter and SoftPhone version 3
- Click and Dial - just click on the phone icon which is added to each phone number, use the SoftPhone to dial or the...

Category: Internet / Communications
Publisher: Mirage Computer Systems GmbH, License: Shareware, Price: USD $126.52, File Size: 24.8 MB
Platform: Windows

Code Visual to Flowchart is a program Flow chart generator for code flowcharting and visualization.

Code Visual to Flowchart is a program Flow Chart generator for code flowcharting and visualization.It can perform automated reverse engineering of program code into programming flowcharts .
,help programmers to document,visualize and understand source code.Its Documentation Generator supports Visio,Word,Excel,PowerPoint PNG and BMP.
It works with the following programming...

Category: Software Development / Misc. Programming
Publisher: FateSoft, License: Shareware, Price: USD $99.95, File Size: 1.2 MB
Platform: Windows

Easy to create flow chart, org chart, business chart, mind map, calendar, family tree, gantt chart, project management, business form, timeline, bpmn, UML diagrams, workflow, building plan, science illustration, network diagram and map.

Vector-based diagramming software with lots of examples and templates. Easy to create Flow charts, organizational charts, business diagrams, science illustration, UML diagrams, BPMN diagram, circular diagram, process diagram, IDEF diagram, web diagram, Work Flow diagram, business form, network diagrams, mind map, business cards and database diagrams. With pre-drawn...

Category: Multimedia & Design / Image Editing
Publisher: EdrawSoft, License: Shareware, Price: USD $99.00, File Size: 259.5 MB
Platform: Windows, Mac

Edraw Max is a vector-based diagramming software with rich examples and templates. Easy to create flow charts, organizational charts, business charts, Mind map, UML diagrams, workflows, program structures, network diagrams, maps and databse diagrams.

Edraw Max is a vector-based diagramming software with rich examples and templates. Easy to create Flow charts, organizational charts, business process, UML diagrams, Work flows, program structures, network diagrams, Chart and graphics, mind map, directional maps and database diagrams. With pre-drawn libraries and more than 4600 vector symbols, drawing couldn't be easier!...

Category: Multimedia & Design / Image Plugins
Publisher: Cucusoft Inc., License: Shareware, Price: USD $99.95, File Size: 6.1 MB
Platform: Windows

Call Center Software to manage campaigns and monitor Agents. Features auto pacing; maintain drop rate threshold to satisfy FTC requirement; live-call whisper coaching; real time call center visibility and reports; predictive dialer or auto dialer

Call Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Statistical reporting helps you meet Safe Harbor FTC requirement for collecting and maintaining dropped-Call reports, providing protection from prosecution for occasional, accidental rule...

Category: Business & Finance / Database Management
Publisher: Voicent Communications, Inc, License: Freeware, Price: USD $0.00, File Size: 367.0 KB
Platform: Windows

Rander is CTI software integrated with Panasonic PBX. Your company can work far more effectively with Rander as it gives you basic CTI call center functionality.

Rander is CTI software integrated with Panasonic PBX. Rander brings together the two main communication tools: the computer and the telephone. With Panasonic PBX and Rander working together, PC and telephone Work as one device. Your company can Work far more effectively with Rander as it gives you a basic Call Center functionality. Your employees can handle more...

Category: Business & Finance
Publisher: Ranat, License: Shareware, Price: USD $149.00, File Size: 2.4 MB
Platform: Windows

Code to FlowChart is an advanced source code to flowchart converter for software engineer and document writers. It automatically generate flow chart/NS chart from source code, and help user to understand complex program structures by visual diagrams.

Code to FlowChart is widely used in software development and project documentation. It can help software developer or document writer to convert source code to Flow charts automatically. It understands and improves your algorithms on software developing. By using Code to FlowChart, you can easily know the structure of unfamiliar source code. More than that, you can solve some very...

Category: Software Development / Compilers & Interpreters
Publisher: AthTek Software, License: Shareware, Price: USD $119.00, File Size: 1.5 MB
Platform: Windows

This package can be used to build active flow charts, user can construct flow charts and provides each step with appropriate action then finally execute the system.

This package can be used to build active Flow charts, user can construct Flow charts and provides each step with appropriate action then finally execute the system.

User can supply appropriate actions using Power Matrix Script, this means that advanced calculations can be applied.

Following flowchart elements are supported:

Start Block
Compute Block...

Category: Business & Finance / Applications
Publisher: MathTools, License: Shareware, Price: USD $29.00, File Size: 1.2 MB
Platform: Windows

nanoNavigator is a free software package that makes setup, programming and maintenance fast and easy.

nanoNavigator is a free software package that makes setup, programming and maintenance fast and easy. Once a PC is connected to the Nanoline base unit through one of the serial connectivity option modules, the user has complete control. It takes only four simple steps to create a control Flow Chart using nanoNavigator. After the project is loaded, nanoNavigator can start and stop...

Category: Business & Finance / Database Management
Publisher: Phoenix Contact, License: Freeware, Price: USD $0.00, File Size: 48.3 MB
Platform: Windows

The Audio Text Manager (ATM) is designed to give you a fast, graphical view of the call flow patterns configured in the Unity database and allow you to modify that flow quickly and easily.

The Audio Text Manager (ATM) is designed to give you a fast, graphical view of the Call Flow patterns configured in the Unity database and allow you to modify that Flow quickly and easily. The ATM is made up of 3 basic view areas on the screen. The Tree and Grid view tabs on the left and the Information tabs.

Category: Audio / Utilities & Plug-Ins
Publisher: Cisco Systems, Inc., License: Freeware, Price: USD $0.00, File Size: 2.4 MB
Platform: Windows

Code Visual to Flowchart is an automatic flow chart generator software , It can reverse engineering a program , create programming flowchart from code, mostly used on flowcharting a program and documenting source code .

Code Visual to Flowchart is a program Flow Chart generator for code flowcharting and visualization.It can perform automated reverse engineering of program code into programming flowcharts , help programmers to document,visualize and understand source code. Its Documentation Generator supports Visio, Word, Excel, PowerPoint, PNG and BMP. It works with the following programming...

Category: Software Development
Publisher: FateSoft, License: Shareware, Price: USD $99.95, File Size: 1.2 MB
Platform: Windows

WBS Chart Pro is a Windows-based project management software application that is used to create and display projects using a Work Breakdown Structure (WBS) Chart.

WBS Chart Pro is a Windows-based project management software application that is used to create and display projects using a Work Breakdown Structure (WBS) Chart. A WBS Chart displays the structure of a project showing how a project is organized into summary (phase) and detail levels. Using a WBS Chart is a more intuitive approach to planning and displaying a...

Category: Business & Finance / Project Management
Publisher: Critical Tools, Inc., License: Shareware, Price: USD $199.00, File Size: 3.2 MB
Platform: Windows

TIKI NAVIONICS GOLD reads Navionics vector charts and has many more advanced chart features:
-Course Up
-Tides and Current
-chart object information
-Port photos
-Pilot bookt
-Keep boat in center
-Digital Mag

TIKI NAVIONICS GOLD reads Navionics vector charts and has many more advanced Chart features:
-Course Up
-Tides and Current
-Chart object information
-Port photos
-Pilot bookt
-Keep boat in Center
-Digital Magnifier
-Wind graphics, etc.
SYSTEM REQUIREMENTS:
-Windows: XP, Vista, Windows 7.
-Prosessor: 1 GHz or...

Category: Home & Education / Miscellaneous
Publisher: Tiki Navigator A.s, License: Shareware, Price: USD $179.00, File Size: 10.5 MB
Platform: Windows

Edraw is a new organization chart drawing software, which creates organisation charts and business charts with minimum time loss for you. Support basic flowcharts, organizational charts, business charts, hr diagram and work flowchart.

Edraw Organizational Charts is a new organization Chart drawing software, which creates org Chart and business charts with minimum time loss for you. Support basic flowcharts, organizational charts, business charts, hr diagram, Work flowchart, programming flowchart and network design diagrams. Easy to use drawing tools, many pre-drawn org Chart templates and more...

Category: Games / Tools & Editors
Publisher: EdrawSoft, License: Shareware, Price: USD $69.95, File Size: 34.6 MB
Platform: Windows, Vista