Free Downloads: Sla Management

License:  All 1 2 | Free

AdventnetManageEngine SupportCenter Plus Screenshot
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ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package.

ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, Sla Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next...

Category: Business & Finance / Applications
Publisher: AdventNet Inc, License: Freeware, Price: USD $0.00, File Size: 31.0 MB
Platform: Windows, Linux



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ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package.

ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, Sla Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next...

Category: Business & Finance / Applications
Publisher: AdventNet Inc, License: Freeware, Price: USD $0.00, File Size: 31.3 MB
Platform: Windows, Linux

Commercial
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Cerberus Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more

Cerberus Helpdesk is a web based email Management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create Sla plans for supported clients, Knowledgebase integration and more. Also includes a branded, web-based support portal provides your customers with an easy-to-use self-help tool, online issue tracking...

Category: Internet / Tools & Utilities
Publisher: WebGroup Media, LLC, License: Commercial, Price: USD $199.00, File Size: 3.7 MB
Platform: Windows, Linux

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The Priority Manager is a powerful escalation and service level agreement (SLA) management tool.

The Priority Manager is a powerful escalation and service level agreement (Sla) Management tool. It can be used to automatically modify existing helpdesk jobs, send email to both staff and clients, and perform other actions relevant to your helpdesk environment.

By using the Priority Manager, the helpdesk can build up a rich set of escalation and service level...

Category: Business & Finance / Project Management
Publisher: PRD Software, License: Demo, Price: USD $0.00, File Size: 45.0 MB
Platform: Windows

Free Network Config Generator Screenshot
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Our free Network Config Generator helps you quickly and easily change interface descriptions and configure VLANs, switch port security, NetFlow, IP SLA, CBQoS, QoS, EnergyWise, and other advanced network device features.

Our free Network Config Generator helps you quickly and easily change interface descriptions and configure VLANs, switch port security, NetFlow, IP Sla, CBQoS, QoS, EnergyWise, and other advanced network device features - all without ever opening the CLI! FEATURES: Boost network performance by activating hidden IOS features you've already paid for and save time by running advanced...

Category: Utilities / Network
Publisher: SolarWinds, License: Freeware, Price: USD $0.00, File Size: 496.1 MB
Platform: Windows

5 Stars5 Stars5 Stars5 Stars5 Stars Shareware
TaskPool Screenshot
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TaskPool is an advanced, powerful and feature rich Task Management system, for communication with customers (Help desk), with partners (outsourcing), and bug tracking (development).

TaskPool is an advanced, powerful and feature rich Task Management system, for communication with customers (Helpdesk), with partners (outsourcing), bugtracking (development) and much more. TaskPool is a web-based system for handling various types of requests. Requests can be: * Service request: use TaskPool as a helpdesk for your customers * Outsourcing request: use...

Category: Business & Finance / Applications
Publisher: DEK Software International, License: Shareware, Price: USD $495.00, File Size: 41.9 MB
Platform: Windows

SupportPortal Screenshot
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AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B

AJAX/PHP web based help desk and customer support solution with Ticket and Email Management, Knowledge Management, Live support chat, Product Catalog, News Management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel interaction for multiple customers, organizations and end-users, whether as an...

Category: Business & Finance / Applications
Publisher: Escon Information Consulting, License: Demo, Price: USD $275.00, File Size: 2.8 MB
Platform: Windows, Linux

Freeware
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Provides users with an easy to follow Windows Wizard interface that allows them to send and retrieve media from an offsite vault.

Provides users with an easy to follow Windows Wizard interface that allows them to send and retrieve media from an offsite vault.
Users can set return dates or have Simple Management calculate the return dates automatically.
TapeTrack allows both retrospective and real-time service level reporting to ensure that all service level commitments have been met and are being...

Category: Utilities / Misc. Utilities
Publisher: TapeTrack, License: Freeware, Price: USD $0.00, File Size: 22.8 MB
Platform: Windows

5 Stars5 Stars5 Stars5 Stars5 Stars Shareware
SupportCalls Screenshot
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The only ITIL guided helpdesk system entirely integrated seamlessly within your Microsoft Office Outlook, transforming it from a simple email client to a full fledged service provider. Supports SMS, Skype calls, hosted Exchange, SLA, Assets tracking.

An ITIL guided helpdesk with integrated asset tracking, SupportCalls system is a full featured and automated issue tracking system available right in your Outlook. Using Microsoft Exchange (can be hosted one too) as repository for storing support cases, it provides support staffs with all the necessary tools to log, collaborate, analyze and assist in the resolution of helpdesk issues. Monitor...

Category: Business & Finance / MS Office Addons
Publisher: AssistMyTeam, License: Shareware, Price: USD $1500.00, File Size: 22.0 MB
Platform: Windows

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With Snapshot TSC you can stay in control of your organizations servers.

With Snapshot TSC you can stay in control of your organizations servers. Deliver critical business systems to your customers within agreed Sla’s and ensure availability and performance by utilising Snapshot TSC to comprehensively monitor, report and manage your IBM i (i5/OS, OS/400) Servers.

Category: Business & Finance / Business Finance
Publisher: Halcyon Software, Inc., License: Shareware, Price: USD $344.00, File Size: 5.1 MB
Platform: Windows

Shareware
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Download a free trial version of SolarWinds Orion VoIP Monitor: Need to extend the capabilities of Orion to VoIP traffic?

Download a free trial version of SolarWinds Orion VoIP Monitor: Need to extend the capabilities of Orion to VoIP traffic? VoIP Monitor enables you to measure and track the performance of voice quality across Wide Area Networks (WANs), where it matters most. Leveraging Cisco® IP SLAs, VoIP Monitor collects and analyzes VoIP performance statistics including MOS, jitter, network latency,...

Category: Internet / Monitoring
Publisher: SolarWinds, License: Shareware, Price: USD $1195.00, File Size: 9.3 MB
Platform: Windows

Shareware
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The Engineer?

The Engineer?s Toolset has over 45 Network Management Tools and Utilities that relate to every area of networking. With the Engineers Edition Toolset from SolarWinds you get everything from availability monitoring to router Management from security tools to bandwidth monitoring. SolarWinds will alert you of an outage and even provide the tools to isolate and resolve the problem....

Category: Internet / Monitoring
Publisher: SolarWinds.Net, License: Shareware, Price: USD $995.00, File Size: 92.1 MB
Platform: Windows

Commercial
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The ProcessWorx CMDB provides a foundation for IT organizations to improve their core operational processes by establishing a standard, centralized information repository.

The ProcessWorx CMDB provides a foundation for IT organizations to improve their core operational processes. By establishing a standard, centralized information repository through a Configuration Management Database (CMDB), IT organizations can establish higher levels of service delivery, support and increase customer satisfaction. Based on the ITIL framework and ITSM best...

Category: Business & Finance
Publisher: ProcessWorx LLC, License: Commercial, Price: USD $149.00, File Size: 39.2 MB
Platform: Windows

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e-School Management System is an application provides solutions in most of the locations where lot of human resources should be deployed.

e-School Management System is an application provides solutions in most of the locations where lot of human resources should be deployed. e-SMS helps in following area’s in Management:
- Student Management
- Employee Management
- Library Management
- Hostel Management
- Transport Management
- Accounts...

Category: Home & Education / Miscellaneous
Publisher: Mag Edu Soltuions India Pvt. Ltd., License: Demo, Price: USD $0.00, File Size: 31.1 MB
Platform: Windows

The Asset Management Toolkit Screenshot
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A NEW APPROACH to IT Asset Management Until now, IT asset management software was developed to focus on a few things: * Keep track of what you own * Know where it is * Know how much it's costing you

A NEW APPROACH to IT Asset Management Until now, IT asset Management software was developed to focus on a few things: * Keep track of what you own * Know where it is * Know how much it's costing you This limits its value to other parts of the business, such as operations and IT services, and can lead to silos and turf wars over which group owns what processes and data,...

Category: Business & Finance
Publisher: Ovitz Taylor Gates, License: Shareware, Price: USD $199.00, File Size: 1.6 MB
Platform: Windows, Mac, Linux, Palm, Pocket PC, Symbian, OS/2, Unix, MS-DOS, BEOS

A VIP Task Management Solution Screenshot
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Task management together with project management and time management, help us achieve the goals we set. We believe that task management is even more powerful because task is a fundamental unit of anything we do.

Task Management together with project Management and time Management, help us achieve the goals we set. We believe that task Management is even more powerful because task is a fundamental unit of anything we do, so if we do something wrong on task level, it will affect the whole project or business plan. We gathered all the knowledge about task Management...

Category: Business & Finance / Business Finance
Publisher: VIP Quality Software, License: Shareware, Price: USD $29.95, File Size: 48.4 MB
Platform: Windows

Freeware
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FileSphere Personal is a program created to help you get organized with the Information Management.

FileSphere Personal is a program created to help you get organized with the Information Management. It brings solutions to assist you in your document Management, email Management, image Management, digital asset Management, fax, copy, print, scan Management and information Management and E-Discovery.

Category: Business & Finance / MS Office Addons
Publisher: FileSphere Pty Ltd, License: Freeware, Price: USD $0.00, File Size: 45.9 MB
Platform: Windows

Texas Property Management Companies Screenshot
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Texas Property Management Companies directory
(www.

Texas Property Management Companies directory
(www.trexglobal.com/property-Management/property-Management-companies/texas-property-Management-companies) is a one stop shop for all your property Management needs. Are you looking for a property Management company in Texas for any of these services: single family property Management, condo...

Category: Business & Finance / Vertical Markets
Publisher: www.trexglobal.com/property-management, License: Freeware, Price: USD $0.00, File Size: 1012.0 KB
Platform: Windows

Arizona Property Management Companies Screenshot
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Arizona Property Management Companies directory
(www.

Arizona Property Management Companies directory
(www.trexglobal.com/property-Management/property-Management-companies/arizona-property-Management-companies) is a one stop shop for all your property Management needs. Are you looking for a property Management company in Arizona for any of these services: single family property Management, condo...

Category: Business & Finance / Vertical Markets
Publisher: www.trexglobal.com/property-management, License: Freeware, Price: USD $0.00, File Size: 1012.0 KB
Platform: Windows

Alaska Property Management Companies Screenshot
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Alaska Property Management Companies directory
(www.

Alaska Property Management Companies directory
(www.trexglobal.com/property-Management/property-Management-companies/alaska-property-Management-companies) is a one stop shop for all your property Management needs. Are you looking for a property Management company in Alaska for any of these services: single family property Management, condo...

Category: Business & Finance / Vertical Markets
Publisher: www.trexglobal.com/property-management, License: Freeware, Price: USD $0.00, File Size: 1012.0 KB
Platform: Windows

Arkansas Property Management Companies Screenshot
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Arkansas Property Management Companies directory
(www.

Arkansas Property Management Companies directory
(www.trexglobal.com/property-Management/property-Management-companies/arkansas-property-Management-companies) is a one stop shop for all your property Management needs. Are you looking for a property Management company in Arkansas for any of these services: single family property Management,...

Category: Business & Finance / Vertical Markets
Publisher: www.trexglobal.com/property-management, License: Freeware, Price: USD $0.00, File Size: 1012.0 KB
Platform: Windows

Alabama Property Management Companies Screenshot
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Alabama Property Management Companies directory
(www.

Alabama Property Management Companies directory
(www.trexglobal.com/property-Management/property-Management-companies/alabama-property-Management-companies) is a one stop shop for all your property Management needs. Are you looking for a property Management company in Alabama for any of these services: single family property Management, condo...

Category: Business & Finance / Vertical Markets
Publisher: www.trexglobal.com/property-management, License: Freeware, Price: USD $0.00, File Size: 1012.0 KB
Platform: Windows

Adventnet ManageEngine ServiceDesk Plus Screenshot
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ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities.

ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge Management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus...

Category: Business & Finance / Applications
Publisher: AdventNet Inc, License: Freeware, Price: USD $0.00, File Size: 36.1 MB
Platform: Windows, Linux

Shareware
Cheques Management Screenshot
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Cheques Management 3.

Cheques Management 3.0 is the complete solution for the bank cheques' Management. It allows to store and search the data of all the incoming and outgoing cheques and of the related operations (endorsements and deposits).
Thanks to Cheques Management 3.0 will be possible to go up in every moment to your cheques starting from any field (for example from the cheque number)....

Category: Business & Finance / Business Finance
Publisher: Sergio Palumbo, License: Shareware, Price: USD $0.00, File Size: 3.6 MB
Platform: Windows

Transparent Cloud Storage Migration SDK Screenshot
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EaseTag Tiered Storage (hierarchical storage management, HSM) Filter Driver SDK, transparently migrate local storage into the cloud without the local infrastructure changing.

EaseTag Tiered Storage (hierarchical storage Management, HSM) Filter Driver SDK, is a data storage technique which automatically moves data between high-cost local disk and low-cost remote cloud storage. EaseTag tiered storage SDK can help simplify the migration process by providing the transparent file access from the remote storage. Using the cloud as a storage tier, data can first be...

Category: Software Development / Components & Libraries
Publisher: EaseFilter Technologies, License: Shareware, Price: USD $2999.00, File Size: 1.9 MB
Platform: Windows

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License:  All 1 2 | Free