Free Downloads: Web Based Help Desk
The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-Based technologies. This Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your...
Category: Software Development
Publisher: Ovitz Taylor Gates, License: Shareware, Price: USD $199.00, File Size: 4.3 MB
Platform: Windows, Mac, Linux, Palm,
Help Desk for IIS is a Web-Based Help Desk software solution for delivering customer service and support. It easily installs on your Web server as ISAPI extension for Microsoft Internet Information Services. You don't need any additional software for your customers or technicians except Web browser. Open support requests via login or...
Category: Business & Finance
Publisher: MIS Utilities, License: Shareware, Price: USD $199.00, File Size: 4.1 MB
Platform: Windows
The Web Help Desk is an affordable and intuitive Web Based Help Desk software for your service Desk software, customer support software, and issue tracking software needs. Are you using "email" and "sticky notes" on your monitor to track your Help Desk team's issues and requests? ?or STOP PAYING EXCESSIVE...
Category: Business & Finance / Applications
Publisher: MacsDesign Studio LLC, License: Freeware, Price: USD $0.00, File Size: 51.0 MB
Platform: Mac
ServiceDesk Plus is a Web Based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Project Management, Contract Management and Knowledge Base in one low-cost package. It has an ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your...
Category: Business & Finance / Inventory Systems
Publisher: ZOHO Corp., License: Freeware, Price: USD $0.00, File Size: 107.8 MB
Platform: Linux, Windows
Jitbit Help-Desk - ASP.NET-Based customer support and knowledge-base software. Jitbit HelpDesk is a Web Based Help Desk software (also called "trouble ticket software" or "issue tracking software" or "support software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles...
Category: Business & Finance / Project Management
Publisher: JitBit Software, License: Demo, Price: USD $349.00, File Size: 542.1 KB
Platform: Windows
Help Desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the Web. Integrated email monitor for two way email tracking in and out of the Help Desk. Integrates with leading PC auditing and asset management tools. All products are 100 percent Web browser Based....
Category: Internet / Internet Phone and Teleconferencing
Publisher: sitehelpdesk.com, License: Demo, Price: USD $800.00, File Size: 10.7 MB
Platform: Windows,
Polar Help Desk is a Web Based Help Desk that helps you organize support department. With email integration, incident management enables your organization to manage support services to your employees and customers through a central Help Desk portal. Pay what you want for your first license of Polar Help Desk 5. Key...
Category: Business & Finance / CRM
Publisher: Polar, License: Demo, Price: USD $150.00, File Size: 16.8 MB
Platform: Windows
WEB TRACKS it is an Help Desk Software with Automated Ticket Assignments & Email Alerts.
Web TRACKS it is an Help Desk Software with Automated Ticket Assignments & Email Alerts. Web Tracks includes a comprehensive Help Desk system. This allows you to assign tasks and Help Desk tickets to your technicians. Many different reports can be generated from this information including how many hours you're working for...
Category: Utilities / System Utilities
Publisher: GRITWARE, LLC, License: Shareware, Price: USD $345.00, File Size: 25.9 MB
Platform: Windows
Password randomization of your common accounts on all your systems. Web Based interface allows your Help Desk to get the current password in effect for each system. SQL Server Based solution.
Category: Security & Privacy / Password Managers & Generators
Publisher: Lieberman Software Corporation, License: Commercial, Price: USD $25000.00, File Size: 26.5 MB
Platform: Windows
The new web interface is provided to registered users with a number of different styles.
The new Web interface is provided to registered users with a number of different styles. The trial download is fully functional, but includes only one style of Web pages. Newest IT Help Desk Program is SRM Help Desk . Similar in many ways to AccessAble Help Desk Pro Edition, it uses a Microsoft Access format .mdb on the backend but an easy...
Category: Business & Finance / Applications
Publisher: Dennis Baggott, License: Shareware, Price: USD $479.00, File Size: 9.6 MB
Platform: Windows
Layton ServiceDesk™ is an all new Web Based ITIL Help Desk software incorporating the very latest Web 2.0 technology such as AJAX and ASP.NET. Built from the ground up, every feature and module has been carefully designed before being implemented. Literally hundreds of features are included, from ITIL Problem and Change management through to powerful...
Category: Internet / Misc. Plugins
Publisher: Layton Technology, License: Demo, Price: USD $0.00, File Size: 357.4 KB
Platform: Windows
Manage and deliver support services to your employees and customers through a central Web-Based Help Desk portal.
Email integration: Manage email flow with Help Desk integrated with multiple email accounts and customize email notification templates using scripting language. Integrate any other system through API.
Easily integrate any system...
Category: Business & Finance / Project Management
Publisher: Polar, License: Shareware, Price: USD $50.00, File Size: 45.3 MB
Platform: Windows
(EG. F1, F2 etc. ) it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application.
Category: Business & Finance
Publisher: Information Packaging, License: Shareware, Price: USD $29.95, File Size: 951.8 KB
Platform: Windows
Sinergia is an open source, Web Based, Help Desk solution, developed in C# using version 3 of the .NET framework, and SQL Server database. Among the supported features are: Case Management, Case data structure customization. Management Reports. Browsing cases. Querying cases history. Adding Case notes. Users sign up, forgot your password, and role assignment. My...
Category: Business & Finance
Publisher: GLR, License: Freeware, Price: USD $0.00, File Size: 4.4 MB
Platform: Windows
AccessAble Help Desk Pro is a comprehensive application for IT/Computer Support Staff.
AccessAble Help Desk Pro is a comprehensive application for IT/Computer Support Staff. The windows Based desktop application provides for easy data entry, reporting and analysis of user information, support requests, computer, software and peripheral inventory.
Multi-user ready at no additional cost, the program uses a Microsoft Access format .mdb on the backend.
Category: Utilities / Misc. Utilities
Publisher: Dennis Baggott and Sons, License: Shareware, Price: USD $349.00, File Size: 337.2 KB
Platform: Windows
versaSRS Help Desk provides a flexible and scalable solution for managing Help Desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-Based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application,...
Category: Business & Finance
Publisher: VersaDev, License: Freeware, Price: USD $0.00, File Size: 7.0 MB
Platform: Windows
Polar Help Desk Free is a Web Based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are...
Category: Business & Finance
Publisher: Polar, License: Freeware, Price: USD $0.00, File Size: 9.5 MB
Platform: Windows
Web Based Help Desk Software that provides tools for effective tracking and managing client requests and internal incidents. With IBN HelpDesk you can easily organize a powerful and reliable system for tracking both external and internal requests. IBN Help Desk solution is successfully used by our clients as a powerful tool for 24/7 service as well as...
Category: Business & Finance / Project Management
Publisher: Mediachase Russia, License: Shareware, Price: USD $49.00, File Size: 31.2 MB
Platform: Windows
Help desk software solutions from sitehelpdesk.
Help Desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the Web. Integrated email monitor for two way email tracking in and out of the helpdesk. integrates with leading PC auditing and asset management tools. Provides customer support and account management via your blackberry, PDA or any...
Category: Web Authoring / Web Design Utilities
Publisher: sitehelpdesk.com, License: Commercial, Price: USD $1.00, File Size: 292.0 KB
Platform: Windows
Web Based Call Tracking and Help Desk software that helps companies streamline their support processes and provide their customers a higher level of service. Features include automated assignments and notifications, automated e-mail alerts, user customizable interfaces, customizable work flows, live support chat, creation of tickets from incoming e-mails, knowledge...
Category: Business & Finance / Applications
Publisher: ReadyDesk, License: Demo, Price: USD $199.95, File Size: 4.6 MB
Platform: Windows
Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live Help" button to chat without having to install any software. Some of our features are:...
Category: Business & Finance
Publisher: Akeni, License: Demo, Price: USD $799.00, File Size: 10.6 MB
Platform: Windows, Linux
AdSysNet Self-Service Password Reset is a Web Based active directory self service password reset tool. The tool consists of four major components and they are, 1. Admin Console - Lets the Administrators to configure the security settings and view the audit report. 2. Service Component - It is the centralized and core component of AdSysNet Self-Service Password Reset. It...
Category: Security & Privacy / Password Managers & Generators
Publisher: AdSysNet Solutions, License: Freeware, Price: USD $0.00, File Size: 30.0 MB
Platform: Windows
VueChat Personal Edition is a Customer Service solution for the government and corporations that enables a Web Based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies. VueChat allows customers and website visitors to contact directly with company representatives or government employees through a Web...
Category: Business & Finance
Publisher: VueCam, License: Shareware, Price: USD $19.00, File Size: 3.3 MB
Platform: Windows, Linux, Unix, AS/400, OS/2, Mac
Desk Drive™ solves a really annoying problem.
Desk Drive™ solves a really annoying problem. You pop a USB thumb drive or DVD into your computer and then you have to open Window's Explorer and find the mapped drive or folder. Desk Drive adds a desktop icon pointing to the drive automatically. Remove the media and the shortcut goes away. Brilliantly simple and effective.
Category: Desktop Enhancements / Shell & Desktop Managers
Publisher: Blue Onion Software, License: Freeware, Price: USD $0.00, File Size: 508.0 KB
Platform: Windows
AJAX/PHP Web Based Help Desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel interaction for multiple customers, organizations and end-users, whether as...
Category: Business & Finance / Applications
Publisher: Escon Information Consulting, License: Demo, Price: USD $275.00, File Size: 2.8 MB
Platform: Windows, Linux