Email Responder

Commercial

Save time and money with multi-user automated email response management. Respond to email in seconds! Email Responder analyzes mail, assigns it automatically, and selects the right pre-written templates to personalize replies.

Email Responder is a breakthrough product, bringing the benefits of Automated Email Response Management to enterprises of all sizes. Whether your organization has 1 employee or 1,000, you can speed up your email customer service process, reduce...

StromaSoft CRM Customer Service Helpdesk - Outlook Edition

Shareware

StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters. A customer service ticket is created for every work task from reviewing a document to taking a telephone message.

StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and...

Queuing Model Excel

Shareware

Calculate the optimum number of customer service points (staff) to minimize costs for your business. Identify the impact of changes in service staff, the number of customers waiting, their average waiting time, and service point (staff) utilization.

The Queuing Model will calculate the optimum number of customer service points (staff) to minimize costs for your business. It considers the average arrival rate of customers, the average customer service rate, the cost to the business of customer...

VueChat Customer Service

Shareware

VueChat installs a web based Customer Service / Online Help Desk software on your website in a few minutes. The Customer Service software is featured with video/voice chat, Instant Messaging, VoIP and CRM technologies.

VueChat Personal Edition is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies. VueChat allows...

Polar Help Desk

Commercial

Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.

Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. ...

Polar Help Desk Free

Freeware

Polar Help Desk Free is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.

Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. ...

Group Mail Manager Premier

Shareware

Group Mail Manager is easy and affordable web-based email response, tracking and management software, that allows you to manage, process, and track messages sent to generic email inboxes such as sales, support, and info.

Group Mail Manager is easy and affordable web-based email response, tracking and management software, that allows you to manage, process, and track messages sent to generic email inboxes such as sales, support, and info; instantly access the...

Group Mail Manager Professional

Shareware

Group Mail Manager is easy and affordable web-based email response, tracking and management software, that allows you to manage, process, and track messages sent to generic email inboxes such as sales, support, and info.

Group Mail Manager is easy and affordable web-based email response, tracking and management software, that allows you to manage, process, and track messages sent to generic email inboxes such as sales, support, and info; instantly access the...

Global Site Support

Commercial

Customer Relationship Management Solution , Email Tracking / Incident Management, Staff logins with role based security, Timesheet management and reporting , Any languages and double-byte character sets , Comprehensive issue tracking systems.

Whether you are a webmaster of a personal website, or the HR Manager for an international company, Global Site Support will save you enormous time and costs when managing customer communication and support. Global Site Support is a fully...

Chat Interface for Operator

Shareware

Add live chat on your web site watch visitors on your web site in real time and chat with them. Very good tool for increase sales and provide best customer service. Fully customizable visitor interface. Easy to use & implement service. Free trial.

Add live chat on your web site watch visitors on your web site in real time and chat with them. Very good tool for web site increase sales and provide best customer service. Keep records of visitor activity on your web site. Fully customizable...

RealMetrics Client - Email Hosting

Freeware

RealMetrics performs over 110,000 tests per day against actual accounts established with email hosting providers to publish objective reports daily. Review the reliability, speed, and customers service performance of the top email hosting providers.

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Nesox Email Marketer Business Edition

Shareware

Professional HTML email newsletter software and opt-in email marketing software for targeted mailing list building, email campaigns creating, bulk mailing and click tracking at your own computer.

Nesox Email Marketer is a professional email newsletter software and opt-in email marketing software for targeted mailing list building, email campaigns creating, bulk mailing and click tracking at your own computer. More than a bulk mailer...

Nesox Email Marketer Personal Edition

Shareware

Professional HTML email newsletter software and opt-in email marketing software for targeted mailing list building, email campaigns creating, bulk mailing and click tracking at your own computer.

Nesox Email Marketer is a professional email newsletter software and opt-in email marketing software for targeted mailing list building, email campaigns creating, bulk mailing and click tracking at your own computer. More than a bulk mailer...

Boldchat Operator Client .NET

Freeware

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install and add a chat button to your site to get started. Paid editions allow managing leads, emails, and tickets.

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid...

Browser CRM

Freeware

Browser CRM is web based customer management & integrated email. Flexible and powerful CRM - Customer Relationship Management - and Collaboration tools, running in any web browser.

Browser CRM is web based customer management & integrated email. Flexible and powerful CRM - Customer Relationship Management - and Collaboration tools, running in any web browser. Browser CRM is a commercial CRM application, backed by a company...

Tree Service

Shareware

If you do any tree services, such as removal, pruning, chipping or any other such services, this software is for you. Now you can keep track of all past tree service jobs.

If you do any tree services, such as removal, pruning, chipping or any other such services, this software is for you. Now you can keep track of all past tree service jobs. You can tell what customer hires you the most, or the least. Keep track...

Easy-CSS

Shareware

For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. The request may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling.

For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the...

AnswerTool

Shareware

Turn answers into assets! Answer your email in minutes instead of hours. AnswerTool saves your answers and lets you reuse them again and again; You will never have to worry about re-typing a response.

Turn email answers into assets! Save your answers with AnswerTool, then reuse them again and again; You will never have to worry about re-typing a response. Quickly handle common questions to dramatically improve your productivity. Improve...

ShareMail

Shareware

One email box + ShareMail = email service for your entire network. ShareMail can expand ONE email account to several internal mailbox . It acts also as a local email server for intranet. Very suitable for small business. No domain needed.

One email box + ShareMail = email service for your entire network. ShareMail can expand ONE email account to several internal mailbox. It acts also as a local email server for intranet. Very suitable for small business. No domain needed. ...

vtiger CRM

Freeware

Open Source Customer Relationship Management for Small and Medium Businesses built over LAMP/WAMP technologies and open source projects.

vtiger CRM is an open source Customer Relationship Management (CRM) software mainly for Sales force working in small and medium businesses. vtiger CRM is built over proven, fast, and reliable LAMP/WAMP (Linux/Windows, Apache, MySQL, and PHP)...