SupportCalls
The only ITIL guided helpdesk system entirely integrated seamlessly within your Microsoft Office Outlook, transforming it from a simple email client to a full fledged service provider. Supports SMS, Skype calls, hosted Exchange, SLA, Assets tracking.
Download SupportCalls by AssistMyTeam
| Language: | |
| Publisher: | AssistMyTeam |
| License: | Shareware |
| Price: | USD $1500.00 |
| Filesize: | 22.0 MB |
| Date Added: | 02/28/2009 |
An ITIL guided helpdesk with integrated asset tracking, SupportCalls system is a full featured and automated issue tracking system available right in your Outlook. Using Microsoft Exchange (can be hosted one too) as repository for storing support...
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PCWin Note: SupportCalls 2.3 download version indexed from servers all over the world. There are inherent dangers in the use of any software available for download on the Internet. PCWin free download center makes no representations as to the content of SupportCalls version/build 2.3 is accurate, complete, virus free or do not infringe the rights of any third party. PCWin has not developed this software SupportCalls and in no way responsible for the use of the software and any damage done to your systems. You are solely responsible for adequate protection and backup of the data and equipment used in connection with using software SupportCalls.
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Category: Business & Finance / MS Office Addons
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- Crm
- Customer Service
- Email Monitoring
- Escalation
- Helpdesk
- Itil
- Service Desk
- Service Level Agreements
- Skype
- Sla
- Sms
