CTI Data Connector - salesforce.com Edition Download

This solution was especially developed for working with salesforce.com - requires Professional, Enterprise, Unlimited or Developer Edition.

Features:

- Integration of the salesforce call center adapter and SoftPhone version 3
- Click and Dial - just click on the phone icon which is added to each phone number, use the SoftPhone to dial or the call center directory
- Caller identification from salesforce.com accounts, contacts and leads
- Type in a phone note which is automatically saved - including the information about call duration, call type (incoming / outgoing call), call result and salesforce user name
- Convenient Last Call and My Calls Today displays make it easy to review recent activity
- Use salesforce reports to analyze all phone calls
- And more!!

To start download, click the following link:

• Download Link 1