Free Downloads: Call Center Diagram
cc-Modeler Professional Call Center software simplifies staffing, scheduling and optimizing service in your Call Center - no matter whether it is large or small.
Features:
- Identify your staffing needs for each period throughout the day.
- Handle multiple shifts and planned breaks, so that you can optimize agent schedules.
- Provide...
Category: Business & Finance / Business Finance
Publisher: Belgrave Park Pty Ltd, License: Shareware, Price: USD $89.00, File Size: 14.7 MB
Platform: Windows
Shareware
PrettyMay Call Center for Skype (PMCCS) is a 100% software-based call center solution for Skype.
PrettyMay Call Center for Skype (PMCCS) is a 100% software-based Call Center solution for Skype. It allows small sized businesses to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), extension transferring, Call recording and personalized voicemail capabilities - and a lot more as well....
Category: Business & Finance / Applications
Publisher: PrettyMay Inc., License: Shareware, Price: USD $150.00, File Size: 5.5 MB
Platform: Windows
Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.
Category: Business & Finance
Publisher: Terrasoft CRM Software, License: Demo, Price: USD $2490.00, File Size: 9.9 MB
Platform: Windows
UML .FRI is visual Diagram editor. It's aimed towards Diagram types commonly used by people involved in IT.
Main Features:
Currently, it's possible to create and edit:
- UML class Diagram
- UML object Diagram
- UML activity Diagram
- UML use case Diagram
...
Category: Multimedia & Design / Digital Media Editors
Publisher: Faculty of Management Science and Informatics, University of Zilina, License: Freeware, Price: USD $0.00, File Size: 1.1 MB
Platform: Windows
Voicent's Call Center Manager is a powerful software tool for measuring and managing Call Centers.
Voicent's Call Center Manager is a powerful software tool for measuring and managing Call Centers. Use it to:
- Manage Agent Performance Quality
- Easy Call monitoring and recording, "whisper coaching" capability enables live-Call agent coaching and training that is inaudible to customers; real-time reporting of activity and...
Category: Internet / Communications
Publisher: Voicent Communications, Inc., License: Shareware, Price: USD $2.50, File Size: 110.6 MB
Platform: Windows
An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: Call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording. Advanced Call Center can send Call notifications to your pager and voice...
Category: Internet
Publisher: Pingram Software, License: Shareware, Price: USD $39.95, File Size: 2.3 MB
Platform: Windows
The UML stencil for Microsoft Visio supports complete UML, i.
The UML stencil for Microsoft Visio supports complete UML, i.e. UML use case Diagram, class Diagram, package Diagram, object Diagram, composite structure Diagram, interaction Diagram, sequence Diagram, communication Diagram, interaction overview Diagram, activity Diagram, state machine Diagram, component...
Category: Business & Finance / MS Office Addons
Publisher: Pavel Hruby, License: Freeware, Price: USD $0.00, File Size: 513.7 KB
Platform: Windows
This solution was especially developed for working with salesforce.
This solution was especially developed for working with salesforce.com - requires Professional, Enterprise, Unlimited or Developer Edition.
Features:
- Integration of the salesforce Call Center adapter and SoftPhone version 3
- Click and Dial - just click on the phone icon which is added to each phone number, use the SoftPhone to dial or the...
Category: Internet / Communications
Publisher: Mirage Computer Systems GmbH, License: Shareware, Price: USD $126.52, File Size: 24.8 MB
Platform: Windows
Sequence Diagram Editor simplifies the creation and maintenance of UML sequence diagrams and Call flows. It automatically takes care of layout and formatting (across multiple pages if needed) allowing you to easily create sequence diagrams much faster than with drawing programs or even generic UML tools. It supports additional drawing elements like states, actions, timers and...
Category: Software Development
Publisher: Effexis Software, LLC, License: Shareware, Price: USD $99.00, File Size: 6.8 MB
Platform: Windows
Freeware
Call Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Statistical reporting helps you meet Safe Harbor FTC requirement for collecting and maintaining dropped-Call reports, providing protection from prosecution for occasional, accidental rule...
Category: Business & Finance / Database Management
Publisher: Voicent Communications, Inc, License: Freeware, Price: USD $0.00, File Size: 367.0 KB
Platform: Windows
PhoneCalc is an advanced Call-centre calculator, with all the standard Call-centre calculations such as Erlang-C, plus Mitan-C for abandoned calls, agent shrinkage calculations, several other queueing models.
The summary display shows all the important statistics displayed within an easy-to-understand Diagram of a simple Call-centre. The average number...
Category: Internet / Communications
Publisher: Mitan Ltd., License: Shareware, Price: USD $0.00, File Size: 0
Platform: Windows
Diagram Ring is an award-winning advanced diagram editor.
Diagram Ring is an award-winning advanced Diagram editor. It supports lots of Diagram types like Flowcharts, Class Diagrams, DFDs, ERDs, Pie charts, Bar charts and etc.
It has more than 45 predefined symbols and more than 15 predefined styles which really help you design faster.
With it's unique method of connecting nodes it makes drawing diagrams much easier.
Category: Multimedia & Design / Multimedia App's
Publisher: Farshad Barahimi, License: Freeware, Price: USD $0.00, File Size: 372.1 KB
Platform: Windows
Software Ideas Modeler is a lightweight and powerful tool for the creation of UML diagrams and some other diagrams. It supports all 14 types of UML diagrams, Mixed Diagram, Data Flow Diagram, Flowchart Diagram, Robustness Diagram, Entity Relationship Diagram, Requirement Diagram, User Interface modeling and CRC Card Diagram.
Category: Software Development / Misc. Programming
Publisher: Dusan Rodina, License: Freeware, Price: USD $0.00, File Size: 1.7 MB
Platform: Windows, Linux
Skemaq Dimensioning is Skema's dimensioning software for low-voltage switchboards, Power Center and Motor Control Center types.
The software is able to determine - in real time, starting from a load list or from a single line Diagram - the general arrangement of the switchboard (its dimensions, weight and heat loss) and gives a brief technical description.
Category: Multimedia & Design / Multimedia App's
Publisher: Skema S.p.A., License: Freeware, Price: USD $0.00, File Size: 2.9 MB
Platform: Windows
Answering Machine for scripting your own professional Call Center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis. With Dialgo Personal Call Center v2.0, you can program your computer to have spoken dialogues over your phone with full bloodied email...
Category: Internet / Communications
Publisher: Tim, License: Shareware, Price: USD $199.00, File Size: 4.4 MB
Platform: Unknown
Whether you are a Call Center, brokerage firm or small business CTILink provides an inexpensive link between the PBX and enterprise database. CTILink is highly configurable and supports JScript, VBScript and HTML via it's built in browser window and also includes an extensive COM interface to enable the user to customize both its appearance and behavior.
Category: Internet / Communications
Publisher: CTI Software, License: Freeware, Price: USD $0.00, File Size: 2.4 MB
Platform: Windows
cc-Modeler Lite is the ultimate, easy-to-use Erlang C tool - it simplifies the analysis of Call Center staffing requirements and service performance. It uses the industry-standard Erlang C traffic model, as well as simulation. cc-Modeler is powerful and quick, with many features not found in other Erlang C calculators. It is suitable for any size of operation, from a help desk...
Category: Utilities / Misc. Utilities
Publisher: KoolToolz, License: Freeware, Price: USD $0.00, File Size: 14.7 MB
Platform: Windows
The events of S.T.A.L.K.E.R.: Call of Pripyat unfold shortly after the end of S.T.A.L.K.E.R.: Shadow of Chernobyl. Having discovered about the open path to the Zone Center, the government decides to hold a large-scale military "Fairway" operation aimed to take the CNPP under control.
Category: Multimedia & Design / Multimedia App's
Publisher: GSC Game World, License: Freeware, Price: USD $0.00, File Size: 423.2 MB
Platform: Windows
Hertzsprung - Russell Diagram is the software implementation of H-R [Hertzsprung-Russell] Diagram in stellar astronomy. This software is to make the H-R Diagram a little bit more handy to the astronomers adding some extra features inspite of just getting Temperature(K) and Absolute magnitude of a star. It serves the data about the Luminosity and Radius of a star, for a...
Category: Home & Education / Science
Publisher: Anindya Chatterjee, License: Shareware, Price: USD $20.00, File Size: 1.3 MB
Platform: Windows
A Circuit Diagram Maker - Circuit Diagram enables you to make electronic circuit diagrams and allows them to be exported as images. Ideal for use in coursework, you no longer have to use image editing programs to paste components together.Its a very good program.
Category: Multimedia & Design / Multimedia App's
Publisher: Circuit Diagram, License: Freeware, Price: USD $0.00, File Size: 343.0 KB
Platform: Windows
Code Visualizer makes C/C++ source code to visual based diagram.
Code Visualizer makes C/C++ source code to visual based Diagram.You can easily understand source code's architecture by using Code Visualizer.There is several functions to show Diagram.You can see the list of class, struct, union, namespace by Macro-view.You can see the logic's flow Diagram of a method.You can see the logic's NSD(Nassi-Shneiderman Diagrams).You can see...
Category: Software Development / Compilers & Interpreters
Publisher: CodeDrawer, License: Shareware, Price: USD $49.00, File Size: 3.5 MB
Platform: Windows
TapiRex caller id software shows a contact for an incoming phone-Call with image, name and company. Microsoft Outlook is supported as source for the addresses as well as any other ODBC-database (like Access, mySQL, SQL-Server, ...). The program can even show incoming calls on any telephone plugged to any computer in your network (client-server mode). Any developer can extend the program...
Category: Internet / Internet Phone and Teleconferencing
Publisher: Scavix Software Ltd. & Co. KG, License: Shareware, Price: USD $26.90, EUR19.9, File Size: 4.0 MB
Platform: Windows
Go4Customer Call Recording Machine records all the important calls to your Hard Disk manually with a push of button. It stores the files in .wav format with time and date and can be renamed by user, it needs is Voice Modem. It can record phone conversations and monitor Call-Center agents. Save time and money managing your recordings. Easily save and review recorded...
Category: Utilities / System Utilities
Publisher: Cyber Futuristics India Pvt.Ltd., License: Shareware, Price: USD $14.95, File Size: 2.6 MB
Platform: Windows
Call Biller for Skype is a plug-in or add-ons for Skype.
Call Biller for Skype is a plug-in or add-ons for Skype. Call biller for skype is very useful to those who are using Skype credit calls frequently for Skype calling.
Call Biller for Skype has good features. Call Biller for Skype shows charges of every calls. Hence one can keep track of Call charges spent on any particular Skype User.
...
Category: Internet / Communications
Publisher: Narola Infotech, License: Demo, Price: USD $0.00, File Size: 814.0 KB
Platform: Windows
Axon is a virtual PBX designed to manage calls within a business or Call Center environment. Any business, whether small or large, can now implement a scalable PBX solution with an existing PC which connects to phone lines and extensions using VoIP technology. Offering all the normal features of a traditional PBX such as allowing internal or external calls and more advanced...
Category: Business & Finance
Publisher: NCH Swift Sound Software, License: Freeware, Price: USD $0.00, File Size: 323.2 KB
Platform: Windows, ME, NT 4.x, XP, 2000, 2003, Vista
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