Free Downloads: Call Center Establishment

License:  All 1 2 | Free

Shareware
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cc-Modeler Professional call center software simplifies staffing, scheduling and optimizing service in your call center - no matter whether it is large or small.

cc-Modeler Professional Call Center software simplifies staffing, scheduling and optimizing service in your Call Center - no matter whether it is large or small.

Features:
- Identify your staffing needs for each period throughout the day.
- Handle multiple shifts and planned breaks, so that you can optimize agent schedules.
- Provide...

Category: Business & Finance / Business Finance
Publisher: Belgrave Park Pty Ltd, License: Shareware, Price: USD $89.00, File Size: 14.7 MB
Platform: Windows



PrettyMay Call Center for Skype Screenshot
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PrettyMay Call Center for Skype (PMCCS) is a 100% software-based call center solution for Skype.

PrettyMay Call Center for Skype (PMCCS) is a 100% software-based Call Center solution for Skype. It allows small sized businesses to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), extension transferring, Call recording and personalized voicemail capabilities - and a lot more as well....

Category: Business & Finance / Applications
Publisher: PrettyMay Inc., License: Shareware, Price: USD $150.00, File Size: 5.5 MB
Platform: Windows

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Terrasoft Call Center provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.

Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.

Category: Business & Finance
Publisher: Terrasoft CRM Software, License: Demo, Price: USD $2490.00, File Size: 9.9 MB
Platform: Windows

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Voicent's Call Center Manager is a powerful software tool for measuring and managing Call Centers.

Voicent's Call Center Manager is a powerful software tool for measuring and managing Call Centers. Use it to:

- Manage Agent Performance Quality
- Easy Call monitoring and recording, "whisper coaching" capability enables live-Call agent coaching and training that is inaudible to customers; real-time reporting of activity and...

Category: Internet / Communications
Publisher: Voicent Communications, Inc., License: Shareware, Price: USD $2.50, File Size: 110.6 MB
Platform: Windows

Advanced Call Center Screenshot
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An advanced, yet simple-to-use telephone tware answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, and others.

An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: Call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording. Advanced Call Center can send Call notifications to your pager and voice...

Category: Internet
Publisher: Pingram Software, License: Shareware, Price: USD $39.95, File Size: 2.3 MB
Platform: Windows

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This solution was especially developed for working with salesforce.

This solution was especially developed for working with salesforce.com - requires Professional, Enterprise, Unlimited or Developer Edition.

Features:

- Integration of the salesforce Call Center adapter and SoftPhone version 3
- Click and Dial - just click on the phone icon which is added to each phone number, use the SoftPhone to dial or the...

Category: Internet / Communications
Publisher: Mirage Computer Systems GmbH, License: Shareware, Price: USD $126.52, File Size: 24.8 MB
Platform: Windows

Call Center Manager Screenshot
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Call Center Software to manage campaigns and monitor Agents. Features auto pacing; maintain drop rate threshold to satisfy FTC requirement; live-call whisper coaching; real time call center visibility and reports; predictive dialer or auto dialer

Call Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Statistical reporting helps you meet Safe Harbor FTC requirement for collecting and maintaining dropped-Call reports, providing protection from prosecution for occasional, accidental rule...

Category: Business & Finance / Database Management
Publisher: Voicent Communications, Inc, License: Freeware, Price: USD $0.00, File Size: 367.0 KB
Platform: Windows

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Answering Machine for scripting your own professional call center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis.

Answering Machine for scripting your own professional Call Center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis. With Dialgo Personal Call Center v2.0, you can program your computer to have spoken dialogues over your phone with full bloodied email...

Category: Internet / Communications
Publisher: Tim, License: Shareware, Price: USD $199.00, File Size: 4.4 MB
Platform: Unknown

Freeware
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Whether you are a call center, brokerage firm or small business CTILink provides an inexpensive link between the PBX and enterprise database.

Whether you are a Call Center, brokerage firm or small business CTILink provides an inexpensive link between the PBX and enterprise database. CTILink is highly configurable and supports JScript, VBScript and HTML via it's built in browser window and also includes an extensive COM interface to enable the user to customize both its appearance and behavior.

Category: Internet / Communications
Publisher: CTI Software, License: Freeware, Price: USD $0.00, File Size: 2.4 MB
Platform: Windows

Freeware
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cc-Modeler Lite is the ultimate, easy-to-use Erlang C tool - it simplifies the analysis of call center staffing requirements and service performance.

cc-Modeler Lite is the ultimate, easy-to-use Erlang C tool - it simplifies the analysis of Call Center staffing requirements and service performance. It uses the industry-standard Erlang C traffic model, as well as simulation. cc-Modeler is powerful and quick, with many features not found in other Erlang C calculators. It is suitable for any size of operation, from a help desk...

Category: Utilities / Misc. Utilities
Publisher: KoolToolz, License: Freeware, Price: USD $0.00, File Size: 14.7 MB
Platform: Windows

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The events of S.

The events of S.T.A.L.K.E.R.: Call of Pripyat unfold shortly after the end of S.T.A.L.K.E.R.: Shadow of Chernobyl. Having discovered about the open path to the Zone Center, the government decides to hold a large-scale military "Fairway" operation aimed to take the CNPP under control.

Category: Multimedia & Design / Multimedia App's
Publisher: GSC Game World, License: Freeware, Price: USD $0.00, File Size: 423.2 MB
Platform: Windows

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A contest manager that simplifies the task of running your college basketball tournament contest.

A contest manager that simplifies the task of running your college basketball tournament contest. Entice your customers to join your contest and bring them back to your Establishment to watch the games throughout the tournament. All you need to do is setup your rules and prizes and you'll be ready to print and distribute entry forms to your customers. With an easy, intuitive interface,...

Category: Games / Sports
Publisher: Tesoro Software, L.L.C., License: Shareware, Price: USD $39.95, File Size: 5.4 MB
Platform: Windows

Shareware
TapiRex Screenshot
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TapiRex caller id software shows a contact for an incoming phone-call with image, name and company. Microsoft Outlook is supported as source for the addresses as well as any other ODBC-database.

TapiRex caller id software shows a contact for an incoming phone-Call with image, name and company. Microsoft Outlook is supported as source for the addresses as well as any other ODBC-database (like Access, mySQL, SQL-Server, ...). The program can even show incoming calls on any telephone plugged to any computer in your network (client-server mode). Any developer can extend the program...

Category: Internet / Internet Phone and Teleconferencing
Publisher: Scavix Software Ltd. & Co. KG, License: Shareware, Price: USD $26.90, EUR19.9, File Size: 4.0 MB
Platform: Windows

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Go4Customer Call Recording Machine records all the important calls to your Hard Disk manually with a push of button.

Go4Customer Call Recording Machine records all the important calls to your Hard Disk manually with a push of button. It stores the files in .wav format with time and date and can be renamed by user, it needs is Voice Modem. It can record phone conversations and monitor Call-Center agents. Save time and money managing your recordings. Easily save and review recorded...

Category: Utilities / System Utilities
Publisher: Cyber Futuristics India Pvt.Ltd., License: Shareware, Price: USD $14.95, File Size: 2.6 MB
Platform: Windows

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Call Biller for Skype is a plug-in or add-ons for Skype.

Call Biller for Skype is a plug-in or add-ons for Skype. Call biller for skype is very useful to those who are using Skype credit calls frequently for Skype calling.

Call Biller for Skype has good features. Call Biller for Skype shows charges of every calls. Hence one can keep track of Call charges spent on any particular Skype User.
...

Category: Internet / Communications
Publisher: Narola Infotech, License: Demo, Price: USD $0.00, File Size: 814.0 KB
Platform: Windows

Axon Virtual PBx System Screenshot
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Axon is a virtual PBX designed to manage calls within a business or call center environment. Any business can implement this scalable PBX solution with only an existing PC which connects to phone lines and extensions using VoIP technology.

Axon is a virtual PBX designed to manage calls within a business or Call Center environment. Any business, whether small or large, can now implement a scalable PBX solution with an existing PC which connects to phone lines and extensions using VoIP technology. Offering all the normal features of a traditional PBX such as allowing internal or external calls and more advanced...

Category: Business & Finance
Publisher: NCH Swift Sound Software, License: Freeware, Price: USD $0.00, File Size: 323.2 KB
Platform: Windows, ME, NT 4.x, XP, 2000, 2003, Vista

Shareware
Request Tracker Screenshot
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For help desks or any type of call center. Quickly build a database to manage and track requests made by customers. Easily search the database of past problems and solutions. Output your data to reports, html pages or export to other software.

Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of Call Center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you...

Category: Business & Finance
Publisher: CyberNiche Software, License: Shareware, Price: USD $149.00, File Size: 4.7 MB
Platform: Windows

SILVERLIGHT SIP SOFTPHONE TO WEB PAGE Screenshot
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Ozeki .NET SDK to develop Silverlight SIP softphone using Javascript for adding it to web applications to make web to SIP voice calls. The sample program is based on the MediaGateway SDK that is the part of Ozeki SIP SDK. The webphone can be extended.

Ozeki .NET SDK to develop Silverlight SIP softphone using Javascript for adding it to web applications to make web to SIP voice calls. The sample program is based on the MediaGateway SDK that is the part of Ozeki SIP SDK. It makes it possible to improve the webphone since it allows to make SIP voice/video calls, to develop own softphone, IVR applications, Silverlight/Flash text/voice/video chat...

Category: Software Development / Components & Libraries
Publisher: SILVERLIGHT SIP SOFTPHONE TO WEB PAGE, License: Shareware, Price: USD $697.00, File Size: 16.1 MB
Platform: Windows

Freeware
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Guide Tool is a Windows Media Center guide management application.

Guide Tool is a Windows Media Center guide management application.

Main features:

- Local and remote guide management
- Lineup customization backup and restore
- Channel name and number edition
- Restoration of previously edited channel names and numbers
- Modification of channels’ visibility
- Automated subscribing to guide...

Category: Audio / Audio Players
Publisher: 1geek1tool, License: Freeware, Price: USD $0.00, File Size: 58.4 KB
Platform: Windows

Freeware
Teory drum Screenshot
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We did a little bit of teory (the names of the different neys depending on their and showed me what he works on in his establishment Les Arts Turcs.

We did a little bit of teory (the names of the different neys depending on their and showed me what he works on in his Establishment Les Arts Turcs. History and Theory of Cinema [79]. History of Music [46] Including gallery of Masters works, teory and criticism department, art cd-rom reviews and art. I love anything that has to do with the arts. I love music and My teory on life.. well i...

Category: Games / Simulations
Publisher: Flash Music teory, License: Freeware, Price: USD $0.00, File Size: 152.0 KB
Platform: Windows, Mac

Shareware
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Rander is CTI software integrated with Panasonic PBX. Your company can work far more effectively with Rander as it gives you basic CTI call center functionality.

Rander is CTI software integrated with Panasonic PBX. Rander brings together the two main communication tools: the computer and the telephone. With Panasonic PBX and Rander working together, PC and telephone work as one device. Your company can work far more effectively with Rander as it gives you a basic Call Center functionality. Your employees can handle more calls in the same...

Category: Business & Finance
Publisher: Ranat, License: Shareware, Price: USD $149.00, File Size: 2.4 MB
Platform: Windows

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CENTIUM CCS is Call Center Software build to run on the NEC SV8100 PABX series (also runs on NEC Aspire series).

CENTIUM CCS is Call Center Software build to run on the NEC SV8100 PABX series (also runs on NEC Aspire series).
CENTIUM CCS provides several distinct and important benefits. All of which are interrelated, to: improving customer service, increasing efficiency and reducing costs, and improving management and reporting.

CENTIUM CCS reducing hold times, letting...

Category: Internet / Communications
Publisher: Centium Software Sdn, License: Demo, Price: USD $0.00, File Size: 8.3 MB
Platform: Windows

Shareware
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This plugin brings all your contacts to your television!

This plugin brings all your contacts to your television! The plugin integrates seemlessly into the Microsoft Windows Media Center Interface. The Media-Center part of the plugin can be navigated only by your Remote Control for your Media Center.
But it can also be used on any other Media Center System using Internet Explorer 6.
You can show all your...

Category: Internet / Email
Publisher: Christoph Buenger Software, License: Shareware, Price: USD $0.00, File Size: 5.3 MB
Platform: Windows

Phone Call Recorder Screenshot
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All telephone conversations will be monitored and recorded after you install the program. Caller ID information will be logged as well.

Recording telephone conversations is essential nowadays. With a hard-copy of a telephone Call, you will be able to prove your case. The program also popups and logs caller ID information. Phone Call Recorder can work as a powerful answering machine too. You can playback recorded messages on your sound card, or a phone line. There is no record length limit.

Category: Audio
Publisher: Sound Recording Solutions Inc, License: Shareware, Price: USD $34.95, File Size: 337.1 KB
Platform: Windows

Shareware
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The Mizu-WebPhone is a lightweight standard based VoIP phone software that can be run from webpages.

The Mizu-WebPhone is a lightweight standard based VoIP phone software that can be run from webpages. Based on the industry standard SIP protocol, it is compatible with all VoIP devices and services. It can Call any other SIP soft phone / IP phone (for free charge) or any landline and mobile number via a VoIP service provider of your choice.

The phone is implemented as a java...

Category: Internet / Communications
Publisher: MizuTech, License: Shareware, Price: USD $500.00, File Size: 2.3 MB
Platform: Windows

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License:  All 1 2 | Free