Free Downloads: Call Center Manager Exam

Voicent's Call Center Manager is a powerful software tool for measuring and managing Call Centers.

Voicent's Call Center Manager is a powerful software tool for measuring and managing Call Centers. Use it to:

- Manage Agent Performance Quality
- Easy Call monitoring and recording, "whisper coaching" capability enables live-Call agent coaching and training that is inaudible to customers; real-time reporting of...

Category: Internet / Communications
Publisher: Voicent Communications, Inc., License: Shareware, Price: USD $2.50, File Size: 110.6 MB
Platform: Windows

cc-Modeler Professional call center software simplifies staffing, scheduling and optimizing service in your call center - no matter whether it is large or small.

cc-Modeler Professional Call Center software simplifies staffing, scheduling and optimizing service in your Call Center - no matter whether it is large or small.

Features:
- Identify your staffing needs for each period throughout the day.
- Handle multiple shifts and planned breaks, so that you can optimize agent schedules.
- Provide...

Category: Business & Finance / Business Finance
Publisher: Belgrave Park Pty Ltd, License: Shareware, Price: USD $89.00, File Size: 14.7 MB
Platform: Windows

Call Center Software to manage campaigns and monitor Agents. Features auto pacing; maintain drop rate threshold to satisfy FTC requirement; live-call whisper coaching; real time call center visibility and reports; predictive dialer or auto dialer

Call Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Statistical reporting helps you meet Safe Harbor FTC requirement for collecting and maintaining dropped-Call reports, providing protection from prosecution for occasional, accidental rule...

Category: Business & Finance / Database Management
Publisher: Voicent Communications, Inc, License: Freeware, Price: USD $0.00, File Size: 367.0 KB
Platform: Windows

PrettyMay Call Center for Skype (PMCCS) is a 100% software-based call center solution for Skype.

PrettyMay Call Center for Skype (PMCCS) is a 100% software-based Call Center solution for Skype. It allows small sized businesses to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), extension transferring, Call recording and personalized voicemail capabilities - and a lot more as well....

Category: Business & Finance / Applications
Publisher: PrettyMay Inc., License: Shareware, Price: USD $150.00, File Size: 5.5 MB
Platform: Windows

Test-Kings.

Test-Kings.com is your premier source of 70-400 TS: MS System Center Operations Manager, Configuring test training. With our 70-400 TS: MS System Center Operations Manager, Configuring practice tests, no other vendor will be able to compare to quality 70-400 study guides. our Microsoft 70-400 braindumps Exam is always updated to provide you the most actual...

Category: Home & Education
Publisher: Test-Kings.com, License: Freeware, Price: USD $0.00, File Size: 819.2 KB
Platform: Windows, Linux, PDA, Pocket PC

Terrasoft Call Center provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.

Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.

Category: Business & Finance
Publisher: Terrasoft CRM Software, License: Demo, Price: USD $2490.00, File Size: 9.9 MB
Platform: Windows

An advanced, yet simple-to-use telephone tware answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, and others.

An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: Call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording. Advanced Call Center can send Call notifications to your pager and voice...

Category: Internet
Publisher: Pingram Software, License: Shareware, Price: USD $39.95, File Size: 2.3 MB
Platform: Windows

Cisco Data Center Application Services Implementation", also known as 642-975 exam, is a Cisco certification.

Cisco Data Center Application Services Implementation", also known as 642-975 Exam, is a Cisco certification.

Cisco Data Center Application Services Implementation Exam Preparation Material provides you everything you will need to take a Cisco Specialist certifications examination.

Features :

- Comprehensive questions and...

Category: Home & Education / Teaching Tools
Publisher: Pass4sure, License: Shareware, Price: USD $0.00, File Size: 0
Platform: Windows

This solution was especially developed for working with salesforce.

This solution was especially developed for working with salesforce.com - requires Professional, Enterprise, Unlimited or Developer Edition.

Features:

- Integration of the salesforce Call Center adapter and SoftPhone version 3
- Click and Dial - just click on the phone icon which is added to each phone number, use the SoftPhone to dial or the...

Category: Internet / Communications
Publisher: Mirage Computer Systems GmbH, License: Shareware, Price: USD $126.52, File Size: 24.8 MB
Platform: Windows

Visual CertExam Manager is a test engine designed specifically for certification exam preparation.

Visual CertExam Manager is a test engine designed specifically for certification Exam preparation.
It allows you to take practice tests in an environment very similar to a real Exam. Visual CertExam Manager is designed for taking exams created with Visual CertExam Designer.

The application interface provides the most realistic simulation of the...

Category: Home & Education / Miscellaneous
Publisher: Visual CertExam Software, License: Shareware, Price: USD $20.28, File Size: 6.9 MB
Platform: Windows

System Center Configuration Manager 2007 R2 comprehensively assesses, deploys, and updates servers, client computers, and devices-across physical, virtual, distributed, and mobile environments.

System Center Configuration Manager 2007 R2 comprehensively assesses, deploys, and updates servers, client computers, and devices-across physical, virtual, distributed, and mobile environments. Optimized for Windows, it is the best choice for gaining enhanced insight into and control over IT systems. With up to 70% of a system's total cost being incurred in the form of...

Category: Software Development / Misc. Programming
Publisher: Microsoft, License: Shareware, Price: USD $0.00, File Size: 8.6 MB
Platform: Windows

Axon is a virtual PBX designed to manage calls within a business or call center environment. Any business can implement this scalable PBX solution with only an existing PC which connects to phone lines and extensions using VoIP technology.

Axon is a virtual PBX designed to manage calls within a business or Call Center environment. Any business, whether small or large, can now implement a scalable PBX solution with an existing PC which connects to phone lines and extensions using VoIP technology. Offering all the normal features of a traditional PBX such as allowing internal or external calls and more advanced...

Category: Business & Finance
Publisher: NCH Swift Sound Software, License: Freeware, Price: USD $0.00, File Size: 323.2 KB
Platform: Windows, ME, NT 4.x, XP, 2000, 2003, Vista

CleverCell Phone Manager is an easy-to-use program designed for an automatic logging and synchronization of your GSM phone data with PC. It also has handy multimedia center for pictures and melodies management. SMS sending support.

CleverCell Phone Manager is an easy-to-use logging, multimedia and synchronization software designed for mobile phones. Every cell phone owner can take advantage of using this software! Program can automatically log and synchronize data of your GSM phone with PC. It also has Multimedia Center for viewing pictures, playing melodies and loading games. Store all your important...

Category: Utilities
Publisher: CleverCell Software, License: Shareware, Price: USD $24.95, File Size: 1.2 MB
Platform: Windows

You can mark any question to review later in the exam (just like the real exam).

You can mark any question to review later in the Exam (just like the real Exam). You can turn the timer on or off . You may take the Exam related to a specific Exam chapter (section) , like you can take the project risk management Exam questions alone or project human resource management Exam questions alone . You can see the correct answer and use the...

Category: Home & Education / Miscellaneous
Publisher: PMLearn, License: Shareware, Price: USD $29.00, File Size: 1.1 MB
Platform: Windows

Easy-to-use Contact Manager for small business and home users that organizes your personal call center to work in "hot" mode (while speaking) and keeps track of unlimited number of your contacts with this customizable data warehouse.

Easy-to-use Contact Manager for small business and home users that organizes your personal Call Center to work in "hot" mode (while speaking) and keeps track of unlimited number of your contacts with this customizable data warehouse. It has the unique database structure: you can add into the database any (!) number of the description fields, from name of your pet...

Category: Business & Finance / Applications
Publisher: Sitex Ltd., License: Shareware, Price: USD $20.00, File Size: 1.5 MB
Platform: Windows

Smart Call Manager for Symbian answers incoming calls with only one button, rejects incoming calls, callbacks the caller, plays predefined sound. It makes your smartphone a personal secretary, which helps to personalize your approach to every caller.

Smart Call Manager for Symbian OS is an essential suite to handle incoming and outgoing calls, record and log every and each conversation, set up and use Answering Machine, create and classify your own short text messages (SMS) and audio messages to automate your calling activities (no built-in Dictaphone is required at all - sounds are recorded using built-in microphone) and...

Category: Utilities / System Utilities
Publisher: Eltima Software, License: Freeware, Price: USD $0.00, File Size: 110.4 KB
Platform: Unknown

The System Center Service Manager Authoring Tool is a tool for customization and extension of the builtin functionality in System Center Service Manager.

The System Center Service Manager Authoring Tool is a tool for customization and extension of the builtin functionality in System Center Service Manager. This release supports modifying existing Process Management Packs and creating new Management Packs that define extensions to the Service Manager database for tracking additional information, customizations...

Category: Utilities / Misc. Utilities
Publisher: Microsoft, License: Freeware, Price: USD $0.00, File Size: 164.4 MB
Platform: Windows

You will pass your 642-972 exam GUARANTEED using this accurate 642-972 practice questions and answers.

You will pass your 642-972 Exam GUARANTEED using this accurate 642-972 practice questions and answers.
"Data Center Application Services Design", also known as 642-972 Exam, is a Cisco certification. With the complete collection of 642-972 Questions and Answers, Pass4sure has assembled to take you through Questions and Answers to your 642-972 Exam...

Category: Home & Education / Teaching Tools
Publisher: Pass4sure, License: Shareware, Price: USD $99.99, File Size: 2.7 MB
Platform: Windows

SPA Call Manager is a software utility that deals with Linksys SPA series VoIP phones.

SPA Call Manager is a software utility that deals with Linksys SPA series VoIP phones. It is mainly designed for directory replication but supports numerous other functions of the phones. You can retrieve Calls and the Directory. With this app you will be

Category: Internet / Terminal and General Utils
Publisher: ssh-lroot.net, License: Freeware, Price: USD $0.00, File Size: 4.3 MB
Platform: Windows, Vista

Pass-Sure.com Offers Microsoft 70-693 Pro: Windows Server 2008 R2, Virtualization Administrator IT Exam Study Questions.Download Free Demo Version of P4S 70-693 and Pass4sure 70-693 in First Attempt.

Preparing for the Pro: Windows Server 2008 R2, Virtualization Administrator Exam? Searching Microsoft 70-693 Test Questions, 70-693 Practice Exam, 70-693 Dumps? Pass-sure.com 70-693 Pro: Windows Server 2008 R2, Virtualization Administrator is written to coincide with the real test by the experienced IT experts and specialists. With the complete collection of Passsure Questions and...

Category: Home & Education / Religion & Spirituality
Publisher: Pass-Sure.com, License: Shareware, Price: USD $99.00, File Size: 1.9 MB
Platform: Windows, Linux, Pocket PC

Pass-Sure.com Offers Microsoft 111-056 Microsoft .NET Framework 2.0-DistributedApplication Development IT Exam Study Questions.Download Free Demo Version of P4S 111-056 and Pass4sure 111-056 in First Attempt.

Preparing for the Microsoft .NET Framework 2.0-DistributedApplication Development Exam? Searching Microsoft 111-056 Test Questions, 111-056 Practice Exam, 111-056 Dumps? Pass-sure.com 111-056 Microsoft .NET Framework 2.0-DistributedApplication Development is written to coincide with the real test by the experienced IT experts and specialists. With the complete collection of...

Category: Software Development / Databases & Networks
Publisher: Pass-Sure.com, License: Shareware, Price: USD $99.00, File Size: 1.9 MB
Platform: Windows, Linux, Pocket PC

Answering Machine for scripting your own professional call center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis.

Answering Machine for scripting your own professional Call Center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis. With Dialgo Personal Call Center v2.0, you can program your computer to have spoken dialogues over your phone with full bloodied email...

Category: Internet / Communications
Publisher: Tim, License: Shareware, Price: USD $199.00, File Size: 4.4 MB
Platform: Unknown

Whether you are a call center, brokerage firm or small business CTILink provides an inexpensive link between the PBX and enterprise database.

Whether you are a Call Center, brokerage firm or small business CTILink provides an inexpensive link between the PBX and enterprise database. CTILink is highly configurable and supports JScript, VBScript and HTML via it's built in browser window and also includes an extensive COM interface to enable the user to customize both its appearance and behavior.

Category: Internet / Communications
Publisher: CTI Software, License: Freeware, Price: USD $0.00, File Size: 2.4 MB
Platform: Windows

cc-Modeler Lite is the ultimate, easy-to-use Erlang C tool - it simplifies the analysis of call center staffing requirements and service performance.

cc-Modeler Lite is the ultimate, easy-to-use Erlang C tool - it simplifies the analysis of Call Center staffing requirements and service performance. It uses the industry-standard Erlang C traffic model, as well as simulation. cc-Modeler is powerful and quick, with many features not found in other Erlang C calculators. It is suitable for any size of operation, from a help desk...

Category: Utilities / Misc. Utilities
Publisher: KoolToolz, License: Freeware, Price: USD $0.00, File Size: 14.7 MB
Platform: Windows

With WebEx Sales Center, provided by InterCall, you can meet instantly with prospects around the globe—and capture their attention with lively, interactive presentations and product demos.

With WebEx Sales Center, provided by InterCall, you can meet instantly with prospects around the globe—and capture their attention with lively, interactive presentations and product demos. Bring subject-matter experts into any Call on the fly. Then post presentations, meeting notes, and other resources in personalized portals that your prospects can access any time. Empower...

Category: Business & Finance / Business Finance
Publisher: WebEx Communications Inc., License: Shareware, Price: USD $19.00, File Size: 9.3 MB
Platform: Windows