Free Downloads: Call Center Web Template

License:  All 1 2 | Free

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Terrasoft Call Center provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.

Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.

Category: Business & Finance
Publisher: Terrasoft CRM Software, License: Demo, Price: USD $2490.00, File Size: 9.9 MB
Platform: Windows



Call Center Manager Screenshot
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Call Center Software to manage campaigns and monitor Agents. Features auto pacing; maintain drop rate threshold to satisfy FTC requirement; live-call whisper coaching; real time call center visibility and reports; predictive dialer or auto dialer

Call Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Statistical reporting helps you meet Safe Harbor FTC requirement for collecting and maintaining dropped-Call reports, providing protection from prosecution for occasional, accidental rule...

Category: Business & Finance / Database Management
Publisher: Voicent Communications, Inc, License: Freeware, Price: USD $0.00, File Size: 367.0 KB
Platform: Windows

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Visual Web Template v1.0 is a multi-browser compatible web template system.

Visual Web Template v1.0 is a multi-browser compatible Web Template system that quickly and easily permits you to set up and maintain an extensive and well organized site of any type under Windows or Linux with a minimum of effort on your part. Visual Web Template v1.0 is highly flexible and completely generic so that it can be used by virtually anyone...

Category: Software Development
Publisher: Spriteworks Developments, License: Demo, Price: USD $19.95, File Size: 111.0 KB
Platform: Unknown

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Answering Machine for scripting your own professional call center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis.

Answering Machine for scripting your own professional Call Center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis. With Dialgo Personal Call Center v2.0, you can program your computer to have spoken dialogues over your phone with full bloodied email...

Category: Internet / Communications
Publisher: Tim, License: Shareware, Price: USD $199.00, File Size: 4.4 MB
Platform: Unknown

Shareware
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Rander is CTI software integrated with Panasonic PBX. Your company can work far more effectively with Rander as it gives you basic CTI call center functionality.

Rander is CTI software integrated with Panasonic PBX. Rander brings together the two main communication tools: the computer and the telephone. With Panasonic PBX and Rander working together, PC and telephone work as one device. Your company can work far more effectively with Rander as it gives you a basic Call Center functionality. Your employees can handle more calls in the same...

Category: Business & Finance
Publisher: Ranat, License: Shareware, Price: USD $149.00, File Size: 2.4 MB
Platform: Windows

Shareware
Request Tracker Screenshot
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For help desks or any type of call center. Quickly build a database to manage and track requests made by customers. Easily search the database of past problems and solutions. Output your data to reports, html pages or export to other software.

Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of Call Center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you...

Category: Business & Finance
Publisher: CyberNiche Software, License: Shareware, Price: USD $149.00, File Size: 4.7 MB
Platform: Windows

PrettyMay Call Center for Skype Screenshot
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PrettyMay Call Center for Skype (PMCCS) is a 100% software-based call center solution for Skype.

PrettyMay Call Center for Skype (PMCCS) is a 100% software-based Call Center solution for Skype. It allows small sized businesses to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), extension transferring, Call recording and personalized voicemail capabilities - and a lot more as well....

Category: Business & Finance / Applications
Publisher: PrettyMay Inc., License: Shareware, Price: USD $150.00, File Size: 5.5 MB
Platform: Windows

Advanced Call Center Screenshot
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An advanced, yet simple-to-use telephone tware answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, and others.

An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: Call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording. Advanced Call Center can send Call notifications to your pager and voice...

Category: Internet
Publisher: Pingram Software, License: Shareware, Price: USD $39.95, File Size: 2.3 MB
Platform: Windows

Axon Virtual PBx System Screenshot
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Axon is a virtual PBX designed to manage calls within a business or call center environment. Any business can implement this scalable PBX solution with only an existing PC which connects to phone lines and extensions using VoIP technology.

Axon is a virtual PBX designed to manage calls within a business or Call Center environment. Any business, whether small or large, can now implement a scalable PBX solution with an existing PC which connects to phone lines and extensions using VoIP technology. Offering all the normal features of a traditional PBX such as allowing internal or external calls and more advanced...

Category: Business & Finance
Publisher: NCH Swift Sound Software, License: Freeware, Price: USD $0.00, File Size: 323.2 KB
Platform: Windows, ME, NT 4.x, XP, 2000, 2003, Vista

Shareware
EZGenerator Screenshot
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EZGenerator Web Site Builder: Create professional looking websites with fun & ease! Allows you to make your own website & website structure based on over 3000 graphical templates (fully customisable), featuring all kinds of Web 2.0 features.

EZGenerator gives you a head start when you want to create and maintain your own professional quality website. Based on an impressive collection of over 3000 Web Template variations (each fully customisable) and an intuitive Wizard interface, you will be creating professional looking website in no time, ready to upload with the built-in FTP tool to the Web host of your...

Category: Internet
Publisher: Image Line Software, License: Shareware, Price: USD $99.00, File Size: 20.0 MB
Platform: Windows

Shareware
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Easy-to-use Contact Manager for small business and home users that organizes your personal call center to work in "hot" mode (while speaking) and keeps track of unlimited number of your contacts with this customizable data warehouse.

Easy-to-use Contact Manager for small business and home users that organizes your personal Call Center to work in "hot" mode (while speaking) and keeps track of unlimited number of your contacts with this customizable data warehouse. It has the unique database structure: you can add into the database any (!) number of the description fields, from name of your pet to your...

Category: Business & Finance / Applications
Publisher: Sitex Ltd., License: Shareware, Price: USD $20.00, File Size: 1.5 MB
Platform: Windows

Freeware
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cc-Modeler Lite is the ultimate, easy-to-use Erlang C tool - it simplifies the analysis of call center staffing requirements and service performance.

cc-Modeler Lite is the ultimate, easy-to-use Erlang C tool - it simplifies the analysis of Call Center staffing requirements and service performance. It uses the industry-standard Erlang C traffic model, as well as simulation. cc-Modeler is powerful and quick, with many features not found in other Erlang C calculators. It is suitable for any size of operation, from a help desk...

Category: Utilities / Misc. Utilities
Publisher: KoolToolz, License: Freeware, Price: USD $0.00, File Size: 14.7 MB
Platform: Windows

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The ultimate Command Center for your Web site or Intranet/Extranet system - Content Management and Navigation, Instant Messaging, Scrolling or fading News, 'Atomic' Site Search, 'Smart' Internet Search', Multi-level Password

The ultimate Command Center for your Web site or Intranet/Extranet system - Content Management and Navigation, Instant Messaging, Scrolling or fading News, 'Atomic' Site Search, 'Smart' Internet Search', Multi-level Password Protection and fully-customizable Calendar.
Free version needs to be registered via http://www.auscomp.com/eNavigatorFIL.html

Category: Web Authoring / HTML Editors
Publisher: Auscomp.com, License: Freeware, Price: USD $0.00, File Size: 0
Platform: Windows

Shareware
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cc-Modeler Professional call center software simplifies staffing, scheduling and optimizing service in your call center - no matter whether it is large or small.

cc-Modeler Professional Call Center software simplifies staffing, scheduling and optimizing service in your Call Center - no matter whether it is large or small.

Features:
- Identify your staffing needs for each period throughout the day.
- Handle multiple shifts and planned breaks, so that you can optimize agent schedules.
- Provide...

Category: Business & Finance / Business Finance
Publisher: Belgrave Park Pty Ltd, License: Shareware, Price: USD $89.00, File Size: 14.7 MB
Platform: Windows

Shareware
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You can start your One-Click Meeting at any time, by clicking a link on the navigation bar on your Meeting Center Web site.

You can start your One-Click Meeting at any time, by clicking a link on the navigation bar on your Meeting Center Web site. If you installed the WebEx One-Click program, you can start your meeting using the WebEx One-Click panel or by clicking a One-Click shortcut on:Your Web browser,Microsoft Office application.

Category: Internet / Communications
Publisher: WebEx Communications, Inc, License: Shareware, Price: USD $49.00, File Size: 2.2 MB
Platform: Windows

Freeware
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Whether you are a call center, brokerage firm or small business CTILink provides an inexpensive link between the PBX and enterprise database.

Whether you are a Call Center, brokerage firm or small business CTILink provides an inexpensive link between the PBX and enterprise database. CTILink is highly configurable and supports JScript, VBScript and HTML via it's built in browser window and also includes an extensive COM interface to enable the user to customize both its appearance and behavior.

Category: Internet / Communications
Publisher: CTI Software, License: Freeware, Price: USD $0.00, File Size: 2.4 MB
Platform: Windows

Freeware
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The TeamMax Agent is the user interface of the TeamMax Call Center software that is used by all Agents in the enterprise to initiate the dialling of a list of telephone umbers and to record the responses and details from the dialled calls.

The TeamMax Agent is the user interface of the TeamMax Call Center software that is used by all Agents in the enterprise to initiate the dialling of a list of telephone umbers and to record the responses and details from the dialled calls.The TeamMax Agent is set up so that the user can access all commands from the Agent toolbar at
the bottom of the screen.

Category: Internet / Communications
Publisher: Acarda Technologies Limited, License: Freeware, Price: USD $0.00, File Size: 1.4 MB
Platform: Windows

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CENTIUM CCS is Call Center Software build to run on the NEC SV8100 PABX series (also runs on NEC Aspire series).

CENTIUM CCS is Call Center Software build to run on the NEC SV8100 PABX series (also runs on NEC Aspire series).
CENTIUM CCS provides several distinct and important benefits. All of which are interrelated, to: improving customer service, increasing efficiency and reducing costs, and improving management and reporting.

CENTIUM CCS reducing hold times, letting...

Category: Internet / Communications
Publisher: Centium Software Sdn, License: Demo, Price: USD $0.00, File Size: 8.3 MB
Platform: Windows

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Voicent's Call Center Manager is a powerful software tool for measuring and managing Call Centers.

Voicent's Call Center Manager is a powerful software tool for measuring and managing Call Centers. Use it to:

- Manage Agent Performance Quality
- Easy Call monitoring and recording, "whisper coaching" capability enables live-Call agent coaching and training that is inaudible to customers; real-time reporting of activity and...

Category: Internet / Communications
Publisher: Voicent Communications, Inc., License: Shareware, Price: USD $2.50, File Size: 110.6 MB
Platform: Windows

Freeware
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rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.

This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters, taking...

Category: Business & Finance
Publisher: rapidHelp Software, License: Freeware, Price: USD $0.00, File Size: 45.0 MB
Platform: Windows

IncrediFlash Website Template Screenshot
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Build a Flash website from selection of professionally designed template without the need to use Adobe Flash. A standard customization process only takes approximately 5 minutes using a free template editor which is very easy to use.

Build a Flash website from selection of professionally designed Template without the need to use Adobe Flash. Not everyone is a professional Web developer who are able to use a complicated software such as Adobe Flash to customize their templates. IncrediFlash Website Template comes with a free Editor to customize your Template. It is designed with ease of use in...

Category: Web Authoring / Web Design Utilities
Publisher: IncrediTools, License: Shareware, Price: USD $49.95, File Size: 24.6 MB
Platform: Windows

Web Based IBN HelpDesk Screenshot
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Web based Help Desk Software that provides tools for effective tracking and managing client requests and internal incidents. With IBN HelpDesk you can easily organize a powerful and reliable system for tracking both external and internal requests.

Web based Help Desk Software that provides tools for effective tracking and managing client requests and internal incidents. With IBN HelpDesk you can easily organize a powerful and reliable system for tracking both external and internal requests. IBN Help Desk solution is successfully used by our clients as a powerful tool for 24/7 service as well as support organization and...

Category: Business & Finance / Project Management
Publisher: Mediachase Russia, License: Shareware, Price: USD $49.00, File Size: 31.2 MB
Platform: Windows

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The Easy Template Generator is a simple tool for creating basic single column web page templates using css styling techniques.

The Easy Template Generator is a simple tool for creating basic single column Web page templates using css styling techniques. It's fun, easy & perfect for anyone who wants a simple Web page Template. Simply click the button and a new Web page Template will be created for you!
What you can do with this tool:
- Create Web page templates...

Category: Web Authoring / HTML Text Styling Tools
Publisher: TheNetter.com, License: Freeware, Price: USD $0.00, File Size: 506.0 KB
Platform: Windows

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Groupion Screenshot
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Groupion is a web-based Enterprise Groupware application for SMEs and project teams and combines project management, billing, CRM and stock calculation in one integrated tool which can be adapted to the user's requirements.

Goupion is a Web-based Enterprise Groupware and CRM platform for companies and project teams. The product philosophy of Groupion is based on the idea that the biggest potentials for synergy effects and raising efficiency exists in the contact areas of different functions and divisions. The collaboration between heterogeneous user groups like sales, services and administration is by far...

Category: Business & Finance / Project Management
Publisher: i-sense software GmbH, License: Commercial, Price: USD $0.00, EUR9.95, File Size: 17.8 MB
Platform: Windows, Mac, Linux

Mizu Webphone Screenshot
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The Mizu WebPhone is a lightweight SIP standard based VoIP web phone software implemented as a java applet that can be run from webpages

The Mizu browser Webphone (WebSIPPhone) is a lightweight standard based VoIP phone that can be run from the browsers, embeddable in your website. Based on the industry standard SIP protocol, it is compatible with all VOIP devices and services. It can Call any other SIP soft phone (for free charge) or any landline or mobile number via your softswitch or a VoIP service provider of your...

Category: Software Development
Publisher: Mizutech S.R.L, License: Demo, Price: USD $500.00, USD500, File Size: 3.2 MB
Platform: Windows, Mac, Linux, Handheld/Mobile Other, OpenVMS, Unix, Other, Java

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License:  All 1 2 | Free