Free Downloads: Call Centre

License:  All 1 2 | Free

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Clear Focus Call Centre is completely free call centre software for SME?

Clear Focus Call Centre is completely free Call Centre software for SME?s. With powerful reporting tools, multi-user capabilities and robust design Clear focus Call Centre provides a useful cost free solution.

Category: Business & Finance / Applications
Publisher: bespoke-software-solutions.co.uk, License: Freeware, Price: USD $0.00, File Size: 2.8 MB
Platform: Windows



Shareware
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PhoneCalc is an advanced call-centre calculator, with all the standard call-centre calculations such as Erlang-C, plus Mitan-C for abandoned calls, agent shrinkage calculations, several other queueing models.

PhoneCalc is an advanced Call-Centre calculator, with all the standard Call-Centre calculations such as Erlang-C, plus Mitan-C for abandoned calls, agent shrinkage calculations, several other queueing models.

The summary display shows all the important statistics displayed within an easy-to-understand diagram of a simple Call-Centre. The...

Category: Internet / Communications
Publisher: Mitan Ltd., License: Shareware, Price: USD $0.00, File Size: 0
Platform: Windows

Shareware
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Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests.

Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests. With Call Centre you can record and resolve problems, store information about your customers, organize teamwork, monitor your business performance and generate detailed reports. Call Centre will make your business...

Category: Business & Finance / Applications
Publisher: T A Computing, License: Shareware, Price: USD $120.00, File Size: 3.9 MB
Platform: Windows, PDA

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Q-Max is a powerful day-to-day management tool that allows Contact Centre Managers to calculate, in advance, the number of staff required to respond to customer demand.

Q-Max is a powerful day-to-day management tool that allows Contact Centre Managers to calculate, in advance, the number of staff required to respond to customer demand. This means the Contact Centre can be run proactively ensuring maximum Call handling during times of high demand and providing efficient customer service while avoiding Call peaks and troughs.

Category: Software Development / Management & Distribution
Publisher: Q-Max Systems Ltd, License: Demo, Price: USD $0.00, File Size: 2.2 MB
Platform: Windows

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Outbound call centre software for individuals and call centres located anywhere in the world that need to make telephone calls to Canadian residents and businesses.

Outbound Call Centre software for individuals and Call centres located anywhere in the world that need to make telephone calls to Canadian residents and businesses. The software lets you search through an online telephone directory and Call everyone on the search result using your computer and a voice modem or internet phone. You can also import your own lists in CSV...

Category: Internet / SMS
Publisher: Voicenette Communications, License: Freeware, Price: USD $0.00, File Size: 1.9 MB
Platform: Windows

Freeware
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rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.

This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters,...

Category: Business & Finance
Publisher: rapidHelp Software, License: Freeware, Price: USD $0.00, File Size: 45.0 MB
Platform: Windows

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Terrasoft Call Center provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.

Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.

Category: Business & Finance
Publisher: Terrasoft CRM Software, License: Demo, Price: USD $2490.00, File Size: 9.9 MB
Platform: Windows

Phone Call Recorder Screenshot
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All telephone conversations will be monitored and recorded after you install the program. Caller ID information will be logged as well.

Recording telephone conversations is essential nowadays. With a hard-copy of a telephone Call, you will be able to prove your case. The program also popups and logs caller ID information. Phone Call Recorder can work as a powerful answering machine too. You can playback recorded messages on your sound card, or a phone line. There is no record length limit.

Category: Audio
Publisher: Sound Recording Solutions Inc, License: Shareware, Price: USD $34.95, File Size: 337.1 KB
Platform: Windows

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eTellicom VisualContact features :
- Screen pops
- User GUI configuration (queue announcements, recording etc)
- Call Back
- Multimedia queuing – Voice/Email/Fax (Web chat in development)
- Unlimited Queues/Agents<

eTellicom VisualContact features :
- Screen pops
- User GUI configuration (queue announcements, recording etc)
- Call Back
- Multimedia queuing – Voice/Email/Fax (Web chat in development)
- Unlimited Queues/Agents
- Agents skill based routing
- Agents can belong to any number of queues
- 3 levels of Call Centre agents

Category: Home & Education / Miscellaneous
Publisher: eTellicom, License: Freeware, Price: USD $0.00, File Size: 52.2 MB
Platform: Windows

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Call Biller for Skype is a plug-in or add-ons for Skype.

Call Biller for Skype is a plug-in or add-ons for Skype. Call biller for skype is very useful to those who are using Skype credit calls frequently for Skype calling.

Call Biller for Skype has good features. Call Biller for Skype shows charges of every calls. Hence one can keep track of Call charges spent on any particular Skype User.
...

Category: Internet / Communications
Publisher: Narola Infotech, License: Demo, Price: USD $0.00, File Size: 814.0 KB
Platform: Windows

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A new updated beta-version of Nokia Communication Centre 2.

A new updated beta-version of Nokia Communication Centre 2.0 has been released. This is a program that allows working with contacts, messages and now also with calendar at your desktop and then synchronize information with Nokia smart phone. At the moment this application is an early beta version and is being improved constantly. As the developers said, Nokia Communication Centre...

Category: Internet / Communications
Publisher: Nokia, License: Freeware, Price: USD $0.00, File Size: 0
Platform: Windows

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New Technology CADCAM, the UK’s leading provider of the highly affordable, premier design software; SolidWorks, launches a new Interactive Support Centre to meet its customers needs.

New Technology CADCAM, the UK’s leading provider of the highly affordable, premier design software; SolidWorks, launches a new Interactive Support Centre to meet its customers needs.
This new Interactive Support Centre has been imbedded into the SolidWorks Software for your convenience. NT CADCAM has recognised a change in the market and has implemented a new service...

Category: Home & Education / Miscellaneous
Publisher: New Technology CADCAM, License: Freeware, Price: USD $0.00, File Size: 1.4 MB
Platform: Windows

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The Motion Experience Centre is a software platform that allows you to synchronise activities
with your PC, analyse your progress and interactively playback your activities allowing you to
relive your experience.

The Motion Experience Centre is a software platform that allows you to synchronise activities
with your PC, analyse your progress and interactively playback your activities allowing you to
relive your experience. Why not get yourself a helmet camera and film your activity, then
watch the video footage together with all your performance data? It brings a new dimension

Category: Audio / Utilities & Plug-Ins
Publisher: Mobii Systems (Pty) Ltd, License: Freeware, Price: USD $0.00, File Size: 405.0 KB
Platform: Windows

Freeware
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TeleQ is a programme that creates soundscapes.

TeleQ is a programme that creates soundscapes. By that I mean a sound environment - a scene you can listen to and experience. Using random 3-D sound positioning, movement and frequency changes, TeleQ can create any number of sound environments. The soundscapes are created within downloadable "TelePacks", which are files that can be played in TeleQ Player and edited in TeleQ...

Category: Audio / Utilities & Plug-Ins
Publisher: Gary Mullins, License: Freeware, Price: USD $0.00, File Size: 1.3 MB
Platform: Windows

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Designed with your mobile lifestyle in mind,the KNOWHOW(TM) APP CENTRE lets you browse and download the latest apps that fit your lifestyle.

Designed with your mobile lifestyle in mind,the KNOWHOW(TM) APP Centre lets you browse and download the latest apps that fit your lifestyle.You can find lots of applications for your mobile from all sorts of areas like books apps, games,medical and lots more.

Category: Audio / Utilities & Plug-Ins
Publisher: Intel, License: Freeware, Price: USD $0.00, File Size: 340.5 KB
Platform: Windows

Shareware
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Call List Scrubber is a simple to use tool designed to help anyone comply with Federal and State Do Not Call Laws.

Call List Scrubber is a simple to use tool designed to help anyone comply with Federal and State Do Not Call Laws. Unlike Call list scrubbing services, Call List Scrubber is a software program you install on your computer. Pay for Call List Scrubber once and then use it as often as you want!

Category: Home & Education / Miscellaneous
Publisher: Tarver Program Consultants, Inc., License: Shareware, Price: USD $79.00, File Size: 4.4 MB
Platform: Windows

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The Language Control Centre is available to download free of charge from the Board’s website, facilitates the use of Welsh in bilingual households and workplaces by offering a language choice to all.

The Language Control Centre is available to download free of charge from the Board’s website, facilitates the use of Welsh in bilingual households and workplaces by offering a language choice to all. It allows users choose the either Welsh or English as interface language for Windows XP and Office 2003, provides tutorials on how to type accent marks and to spell-check in Welsh and...

Category: Home & Education / Miscellaneous
Publisher: Draig Technology Ltd, License: Freeware, Price: USD $0.00, File Size: 687.1 KB
Platform: Windows

Freeware
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The caller pays for each Minue to 0.

The caller pays for each Minue to 0.14 euro. The service Call number is one limits durable telephone number. The running time determines the user: It can be adjusted from 1 hour to 3 month, afterwards the caller hears: ?No connection under this number?. The service Call number continues to lead hidden in the background on the normal telephone number To which Call numbers...

Category: Internet / SMS
Publisher: SiP-Home.net, License: Freeware, Price: USD $0.00, File Size: 3.0 KB
Platform: Windows

Freeware
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myRemote is a remote control for Windows Media Centre available for Android.

myRemote is a remote control for Windows Media Centre available for Android. It can be downloaded from Android Market. Right click the myRemote taskbar icon to find your IP number. Type it into settings and hit Green Media Center button. This is all you need to do in order to configure and use the application.

Category: Internet / Remote Access
Publisher: viclabs, License: Freeware, Price: USD $0.00, File Size: 1.2 MB
Platform: Windows

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Covered Call Calculator that calculates static and assigned returns based on stock price, call strike and call price.

Covered Call Calculator that calculates static and assigned returns based on stock price, Call strike and Call price. Also works backwards to find the stock price, Call strike or Call price in order to obtain a specific return.

Category: Business & Finance / Business Finance
Publisher: optiontradingpedia.com, License: Freeware, Price: USD $0.00, File Size: 23.0 KB
Platform: Windows, Mac, 2K, 2K3, Vista

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The program is very simple to use.

The program is very simple to use. Clicking a swap button changes the bells and prints the conductor's Call in the scroll box below. You may select various wording options for the calls. The order of bells above the swap buttons reflect the last change entered. In the example above, the first column shows the order of bells after the Call is executed. The second column gives...

Category: Business & Finance / Business Finance
Publisher: Steve Scanlon, License: Freeware, Price: USD $0.00, File Size: 273.6 KB
Platform: Windows

Shareware
DialItNow! Screenshot
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Today there do not exist any efficient way of making a phone call to a number not stored in the mobile phone.

Today there do not exist any efficient way of making a phone Call to a number not stored in the mobile phone. DialItNow! has been developed to solve this issue. With DialItNow! a phone Call is never more then one click away independent of where the number is located. DialItNow is both a stand-alone application and an Outlook plug in. With the Outlook plug in you can Call...

Category: Internet / Communications
Publisher: Bluetooth Shareware, License: Shareware, Price: USD $9.95, File Size: 3.9 MB
Platform: Windows

Shareware
Red Call Recorder Screenshot
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Would you like to record phone calls ? Red Call Recorder 1.1 is the perfect way ! this a must have tool: record, edit and save many hours of phone calls to a common compressed wave file (up tp 1.1KBps) - all with just a click of your mouse.

Would you like to record phone calls ? 'Red Call Recorder 1.1' is the perfect way. When accepting a Call, this program will immediately recognize the caller, than just click the button and start recording. You can pause, or continue recording, all in real time! Also, you can PreScreen the Call, this will allow the Call to be heard by a third party- on speaker or...

Category: Audio
Publisher: Teley, License: Shareware, Price: USD $22.50, File Size: 920.8 KB
Platform: Windows

Freeware
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Call Sharp is a leading Voice over IP Solution (VoIP Solution) Provider and System Integrator.

Call Sharp is a leading Voice over IP Solution (VoIP Solution) Provider and System Integrator. Call Sharp provides an opportunity for businesses and individuals around the world to start their own VoIP businesses in telecom industry without taking financial, marketing and other risks.

Call SHARP works like a telephone to let you make calls through your...

Category: Internet / Communications
Publisher: Call Sharp, License: Freeware, Price: USD $0.00, File Size: 5.1 MB
Platform: Windows

Freeware
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MeTL is a shared teaching and learning environment created by the eEducation Centre at Monash University.

MeTL is a shared teaching and learning environment created by the eEducation Centre at Monash University. It enables ad-hoc immediate input from all contributors. This allows for increased interaction and engagement in large or distributed classes. Hundreds of students can work together simultaneously over Powerpoint slides, images and text.

Category: Home & Education / Teaching Tools
Publisher: Monash University eEducation Centre, License: Freeware, Price: USD $0.00, File Size: 487.4 KB
Platform: Windows

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License:  All 1 2 | Free