Free Downloads: Call Management System Call Centers
Voicent's Call Center Manager is a powerful software tool for measuring and managing Call Centers.
Voicent's Call Center Manager is a powerful software tool for measuring and managing Call Centers. Use it to:
- Manage Agent Performance Quality
- Easy Call monitoring and recording, "whisper coaching" capability enables live-Call agent coaching and training that is inaudible to customers; real-time...
Category: Internet / Communications
Publisher: Voicent Communications, Inc., License: Shareware, Price: USD $2.50, File Size: 110.6 MB
Platform: Windows
ActiveXperts HelpDesk System is a powerful, web enabled support Management System designed for help desks, Call Centers, customer support Centers and ICT departments. It is designed to provide a complete support solution, to streamline helpdesk processes.
ActiveXperts HelpDesk System helps you to increase customer satisfaction and...
Category: Business & Finance / Applications
Publisher: ActiveXperts Software, License: Shareware, Price: USD $1195.00, File Size: 4.3 MB
Platform: Windows
EasyErlang© is a feature-rich yet very easy to use staffing calculator and planning tool for Call Centers, help desks and virtually any telephone and email contact Centers. It analyzes customer telephone Call traffic, calculates how many customer service representatives (CSRs) and telephone lines are needed to provide satisfactory level of service,...
Category: Business & Finance / Business Finance
Publisher: Diagnostic Strategies, License: Shareware, Price: USD $0.00, File Size: 0
Platform: Windows
ASLogger is a reliable, easy-to-use, easy-to-configure Call recording and Voice logging software solution designed for small to large business environments. Our Call Recording and Voice logging software has the ability to record multiple line types such as analog, proprietary digital PBX, T1/E1, ISDN, PRI, BRI, and VoIP lines. Browser based solution....
Category: Utilities / Misc. Utilities
Publisher: Ahmad Software Technologies, License: Shareware, Price: USD $0.00, File Size: 14.7 MB
Platform: Windows
Call Biller for Skype is a plug-in or add-ons for Skype.
Call Biller for Skype is a plug-in or add-ons for Skype. Call biller for skype is very useful to those who are using Skype credit calls frequently for Skype calling.
Call Biller for Skype has good features. Call Biller for Skype shows charges of every calls. Hence one can keep track of Call charges spent on any...
Category: Internet / Communications
Publisher: Narola Infotech, License: Demo, Price: USD $0.00, File Size: 814.0 KB
Platform: Windows
Shareware
PrettyMay Call Center for Skype (PMCCS) is a 100% software-based call center solution for Skype.
PrettyMay Call Center for Skype (PMCCS) is a 100% software-based Call center solution for Skype. It allows small sized businesses to quickly and affordably implement a Skype PBX (aka PABX) System with auto-attendant, interactive voice response (IVR), extension transferring, Call recording and personalized voicemail capabilities - and a lot...
Category: Business & Finance / Applications
Publisher: PrettyMay Inc., License: Shareware, Price: USD $150.00, File Size: 5.5 MB
Platform: Windows
Call Sharp is a leading Voice over IP Solution (VoIP Solution) Provider and System Integrator.
Call Sharp is a leading Voice over IP Solution (VoIP Solution) Provider and System Integrator. Call Sharp provides an opportunity for businesses and individuals around the world to start their own VoIP businesses in telecom industry without taking financial, marketing and other risks.
Call SHARP works like a telephone to let you make...
Category: Internet / Communications
Publisher: Call Sharp, License: Freeware, Price: USD $0.00, File Size: 5.1 MB
Platform: Windows
ActiPOINT of COMIREL offers a comprehensive Call Management and contact Management. It supports variously initiating of calls and reading all calls. ActiPOINT provides following telephony features: Third-Party-Conference, managing of 3 phones, line toggling, Call redirection, Call forwarding, lines/calls on hold. In Interaction with...
Category: Home & Education
Publisher: COMIREL, License: Shareware, Price: USD $37.00, File Size: 1.7 MB
Platform: Windows
4PSA VoipNow is the leading Linux IP PBX server software for Hosting and Internet Telphony Service Providers, Call Centers, SMB's and residential users. With multi-tenant software architecture 4PSA VoipNow delivers hosted PBX services or can be used as a standalone PBX server in a company office. 4PSA VoipNow Express free edition offers standard PBX features and supports up...
Category: Internet / SMS
Publisher: Rack-Soft SRL, License: Freeware, Price: USD $0.00, File Size: 3.0 KB
Platform: Linux
Call management can be broken down into three distinct areas: Incoming, During and After-Call.
Call Management can be broken down into three distinct areas: Incoming, During and After-Call. When an incoming Call arrives do you contemplate whether or not you want to answer it? Wish you could block a frequent caller or send them a text message notifying them that you are preoccupied at the moment? During a Call, do you ever...
Category: Internet / SMS
Publisher: iambic, Inc., License: Shareware, Price: USD $19.95, File Size: 233.0 KB
Platform:
Call List Scrubber is a simple to use tool designed to help anyone comply with Federal and State Do Not Call Laws. Unlike Call list scrubbing services, Call List Scrubber is a software program you install on your computer. Pay for Call List Scrubber once and then use it as often as you want!
Category: Home & Education / Miscellaneous
Publisher: Tarver Program Consultants, Inc., License: Shareware, Price: USD $79.00, File Size: 4.4 MB
Platform: Windows
The caller pays for each Minue to 0.
The caller pays for each Minue to 0.14 euro. The service Call number is one limits durable telephone number. The running time determines the user: It can be adjusted from 1 hour to 3 month, afterwards the caller hears: ?No connection under this number?. The service Call number continues to lead hidden in the background on the normal telephone number To which...
Category: Internet / SMS
Publisher: SiP-Home.net, License: Freeware, Price: USD $0.00, File Size: 3.0 KB
Platform: Windows
Covered Call Calculator that calculates static and assigned returns based on stock price, Call strike and Call price. Also works backwards to find the stock price, Call strike or Call price in order to obtain a specific return.
Category: Business & Finance / Business Finance
Publisher: optiontradingpedia.com, License: Freeware, Price: USD $0.00, File Size: 23.0 KB
Platform: Windows, Mac, 2K, 2K3, Vista
Benefits:
1. Increase communication efficiency
- Internal Directory at a glance, online status, click-to-Call.
- Customer Directory at a glance, ready for search, click-to-Call.
- Initiate a conference Call at any time, easy to use.
- Internal IM transmission in LAN & real-time arrival.
- Internal E-mail transmission in LAN &...
Category: Utilities / System Utilities
Publisher: Yeastar Technology Co,.Ltd., License: Freeware, Price: USD $0.00, File Size: 39.3 MB
Platform: Windows
The program is very simple to use.
The program is very simple to use. Clicking a swap button changes the bells and prints the conductor's Call in the scroll box below. You may select various wording options for the calls. The order of bells above the swap buttons reflect the last change entered. In the example above, the first column shows the order of bells after the Call is executed. The second...
Category: Business & Finance / Business Finance
Publisher: Steve Scanlon, License: Freeware, Price: USD $0.00, File Size: 273.6 KB
Platform: Windows
Officegenie is an advanced Call Tracking and Customer Data Management System from the house of Softlogic Innovations. The software is best suited for Product/Service Departments, Market Surveys, Product/Service Telemarketing Teams and Day to day Call Tracking in an office.
Category: Business & Finance / MS Office Addons
Publisher: Softlogic Innovations Pvt. Ltd., License: Shareware, Price: USD $29.95, File Size: 34.0 MB
Platform: Windows
Today there do not exist any efficient way of making a phone Call to a number not stored in the mobile phone. DialItNow! has been developed to solve this issue. With DialItNow! a phone Call is never more then one click away independent of where the number is located. DialItNow is both a stand-alone application and an Outlook plug in. With the Outlook plug in you can...
Category: Internet / Communications
Publisher: Bluetooth Shareware, License: Shareware, Price: USD $9.95, File Size: 3.9 MB
Platform: Windows
Would you like to record phone calls ? 'Red Call Recorder 1.1' is the perfect way. When accepting a Call, this program will immediately recognize the caller, than just click the button and start recording. You can pause, or continue recording, all in real time! Also, you can PreScreen the Call, this will allow the Call to be heard by a...
Category: Audio
Publisher: Teley, License: Shareware, Price: USD $22.50, File Size: 920.8 KB
Platform: Windows
Skype’s Click and Call plug-in highlights Skype contacts and phone numbers on most websites.
Skype’s Click and Call plug-in highlights Skype contacts and phone numbers on most websites. Simply click on the number to Call it with Skype.
Click to Call with Skype allows millions of users to Call businesses for free, using Skype, with just one click. This allows advertisers to attract new customers - by driving...
Category: Internet / Browser Accessories
Publisher: Skype Technologies SA, License: Freeware, Price: USD $0.00, File Size: 7.5 MB
Platform: Windows
The VSoft Phone is a simple to use internet telephone system that can reduce your call costs.
The VSoft Phone is a simple to use internet telephone System that can reduce your Call costs. It uses the latest technology to let you make calls to friends, family, and business associates anywhere in the world without any chunky telephone equipment. Put simply, it turns your PC into a telephone.
The VSoft Phone utilises a Broadband internet connection to allow a...
Category: Internet / Communications
Publisher: MoBif Berhad, License: Freeware, Price: USD $0.00, File Size: 3.7 MB
Platform: Windows
Freeware
Call Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Statistical reporting helps you meet Safe Harbor FTC requirement for collecting and maintaining dropped-Call reports, providing protection from prosecution for occasional, accidental...
Category: Business & Finance / Database Management
Publisher: Voicent Communications, Inc, License: Freeware, Price: USD $0.00, File Size: 367.0 KB
Platform: Windows
Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.
Category: Business & Finance
Publisher: Terrasoft CRM Software, License: Demo, Price: USD $2490.00, File Size: 9.9 MB
Platform: Windows
Call Notificator is a useful free tool which extends the ability of your telephone hardware.
Call Notificator is a useful free tool which extends the ability of your telephone hardware. Suitable for any PBX's, telephone sets, telephony cards, and other devices which support TAPI. Call Notificator allows you to associate a TAPI line with an e-mail address. If an unanswered Call occurs, the message will be sent to your inbox.
Category: Internet / Communications
Publisher: www.cbusinesstools.com, License: Freeware, Price: USD $0.00, File Size: 577.0 KB
Platform: Windows
Today there do not exist any efficient way of making a phone Call to a number not stored in the mobile phone. Bluetooth PC Dialer has been developed to solve this issue. With Bluetooth PC Dialer a phone Call is never more then one click away independent of where the number is located. Bluetooth PC Dialer is both a stand-alone application and an Outlook plug in. With...
Category: Internet / Communications
Publisher: Bluetooth Shareware, License: Shareware, Price: USD $9.95, File Size: 2.4 MB
Platform: Windows
Comprehensive trouble ticket tracking software for help desks and call centers.
Comprehensive trouble ticket tracking software for help desks and Call Centers. User-friendly interface offers, dashboard view, customizable screens, multiple layer issue status tracking, issue folder filing System, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and...
Category: Business & Finance / Applications
Publisher: ScriptLogic (Pittsburgh PA Office), License: Demo, Price: USD $995.00, File Size: 54.7 MB
Platform: Windows
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