Free Downloads: Call Management

Advanced Contact Manager is a simple contact management solution for your sales and technical support teams to keep track of your customers, open issues and call and contact history.

Advanced Contact Manager is a simple contact Management solution for your sales and technical support teams to keep track of your customers, open issues and Call and contact history. Advanced Contact Manager can help your team handle all incoming and outgoing calls, track the history of client contacts and monitor performance of everyone in the team.Advanced Contact Manager main...

Category: Business & Finance / Project Management
Publisher: Xpress Software Inc., License: Shareware, Price: USD $49.95, File Size: 15.2 MB
Platform: Windows

Advanced Contact Manager is a simple contact management solution for your sales and technical support teams to keep track of your customers, open issues and call and contact history.

Advanced Contact Manager is a simple contact Management solution for your sales and technical support teams to keep track of your customers, open issues and Call and contact history. Advanced Contact Manager can help your team handle all incoming and outgoing calls, track the history of client contacts and monitor performance of everyone in the team.Advanced Contact Manager main...

Category: Business & Finance / Project Management
Publisher: Xpress Software Inc., License: Freeware, Price: USD $0.00, File Size: 5.3 MB
Platform: Windows

CDR Analysis & Investigation is Smart Solution for Call Records investigation. Smart way of investigation, reduce time consumption and provide results in short time by using ATS CDR Analysis Software

CDR Analysis & Investigation is Smart Solution for Call Records investigation. Smart way of investigation, reduce time consumption and provide results in short time by using ATS CDR Analysis Software. Through this you will analyze Call records, and get various types of desired reports in few minutes. CDR Analysis Software used by investigation/forensic departments like police...

Category: Utilities / File Compression
Publisher: ATS Bulk-ecommerce Solutions, License: Shareware, Price: USD $399.00, INR20000, File Size: 6.0 MB
Platform: Windows

For help desks or any type of call center. Quickly build a database to manage and track requests made by customers. Easily search the database of past problems and solutions. Output your data to reports, html pages or export to other software.

Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of Call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle,...

Category: Business & Finance
Publisher: CyberNiche Software, License: Shareware, Price: USD $149.00, File Size: 4.7 MB
Platform: Windows

timeware® is recognised as the UK’s leading developer of workforce management solutions incorporating human resources, attendance, absence management, access control and fire roll-call systems.

timeware® is recognised as the UK’s leading developer of workforce Management solutions incorporating human resources, attendance, absence Management, access control and fire roll-Call systems.

With over 4600 installations across the UK, Ireland and West Africa, the timeware name is synonymous with reliability and innovation. Whether your...

Category: Business & Finance / Business Finance
Publisher: timeware (UK) Ltd, License: Shareware, Price: USD $1137.78, File Size: 11.1 MB
Platform: Windows

Kikotel provides a unique call experience to every customer wish to call, whether you want to call a mobile number or a landline, it will guarantee to you the best voice quality & the least cost worldwide.

Kikotel provides a unique Call experience to every customer wish to Call, whether you want to Call a mobile number or a landline, it will guarantee to you the best voice quality & the least cost worldwide.

Download a free dialer (soft phone), configure it & make a Call.

Category: Internet / Communications
Publisher: VaxSoft Inc., License: Freeware, Price: USD $0.00, File Size: 4.0 MB
Platform: Windows

ATS Mobile CDR Analysis is Smart Solution for Mobile Call Records investigation. Smart way of investigation, reduce time consumption and provide results in short time by using ATS CDR Analysis Software.

ATS Mobile CDR Analysis is Smart Solution for Mobile Call Records investigation. Smart way of investigation, reduce time consumption and provide results in short time by using ATS CDR Analysis Software. Through this you will analyze Call records, and get various types of desired reports in few minutes. CDR Analysis Software used by investigation/forensic departments like police...

Category: Utilities / File Compression
Publisher: Ayush Tech Software, License: Shareware, Price: USD $40.00, INR3000, File Size: 6.0 MB
Platform: Windows

PhoneCalc is an advanced call-centre calculator, with all the standard call-centre calculations such as Erlang-C, plus Mitan-C for abandoned calls, agent shrinkage calculations, several other queueing models.

PhoneCalc is an advanced Call-centre calculator, with all the standard Call-centre calculations such as Erlang-C, plus Mitan-C for abandoned calls, agent shrinkage calculations, several other queueing models.

The summary display shows all the important statistics displayed within an easy-to-understand diagram of a simple Call-centre. The average number of calls...

Category: Internet / Communications
Publisher: Mitan Ltd., License: Shareware, Price: USD $0.00, File Size: 0
Platform: Windows

This solution was especially developed for working with salesforce.

This solution was especially developed for working with salesforce.com - requires Professional, Enterprise, Unlimited or Developer Edition.

Features:

- Integration of the salesforce Call center adapter and SoftPhone version 3
- Click and Dial - just click on the phone icon which is added to each phone number, use the SoftPhone to dial or the Call...

Category: Internet / Communications
Publisher: Mirage Computer Systems GmbH, License: Shareware, Price: USD $126.52, File Size: 24.8 MB
Platform: Windows

Q-Max is a powerful day-to-day management tool that allows Contact Centre Managers to calculate, in advance, the number of staff required to respond to customer demand.

Q-Max is a powerful day-to-day Management tool that allows Contact Centre Managers to calculate, in advance, the number of staff required to respond to customer demand. This means the Contact Centre can be run proactively ensuring maximum Call handling during times of high demand and providing efficient customer service while avoiding Call peaks and troughs.

Category: Software Development / Management & Distribution
Publisher: Q-Max Systems Ltd, License: Demo, Price: USD $0.00, File Size: 2.2 MB
Platform: Windows

Call Center Software to manage campaigns and monitor Agents. Features auto pacing; maintain drop rate threshold to satisfy FTC requirement; live-call whisper coaching; real time call center visibility and reports; predictive dialer or auto dialer

Call Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Statistical reporting helps you meet Safe Harbor FTC requirement for collecting and maintaining dropped-Call reports, providing protection from prosecution for occasional, accidental rule violations....

Category: Business & Finance / Database Management
Publisher: Voicent Communications, Inc, License: Freeware, Price: USD $0.00, File Size: 367.0 KB
Platform: Windows

Phone call reminder lets you make Skype calls to any phone or Skype contact

Make Skype calls at the date and time you select to remind yourself or others of important events you don't want to forget. Use a computer voice with text you enter or a sound file for messages. Allows you to Call daily, weekdays, weekends, one time. Call yourself at work for breaks, meeting times, doctor appointments. Can also be used to remind yourself of birthdays, early school...

Category: Internet / Communications
Publisher: Tekware, License: Shareware, Price: USD $25.00, EUR22.4, File Size: 938.0 KB
Platform: Windows

Check in/out your assets to personnel and always know who to call to get an asset back. Get notified when an asset is overdue. Create reservations so you will not check out an asset accidentally when it should be kept in store for someone else.

Tool & Asset Manager will help you to keep track of your tool and asset inventory. Check in/out your assets to personnel and always know who to Call to get an asset back. Get notified when an asset is overdue. Create reservations so you won't check out an asset accidentally when it should be kept in store for someone else. Easily create and print barcode labels for your assets,...

Category: Business & Finance / Business Finance
Publisher: Vinity Soft inc., License: Shareware, Price: USD $299.95, File Size: 33.9 MB
Platform: Windows

Check in/out your assets to personnel and always know who to call to get an asset back. Get notified when an asset is overdue. Create reservations so you will not check out an asset accidentally when it should be kept in store for someone else.

Tool & Asset Manager will help you to keep track of your tool and asset inventory. Check in/out your assets to personnel and always know who to Call to get an asset back. Get notified when an asset is overdue. Create reservations so you won't check out an asset accidentally when it should be kept in store for someone else. Easily create and print barcode labels for your assets,...

Category: Business & Finance / Business Finance
Publisher: Vinity Soft inc., License: Shareware, Price: USD $299.00, File Size: 32.8 MB
Platform: Windows

CDR Analysis is Smart Mobile data Analysis Solutions for Call Records. Easy to trace calls record & reduce time consumption and provide results in short time by using CDR Analysis Software

CDR Analysis is Smart Mobile data Analysis Solutions for Call Records. Easy to trace calls record & reduce time consumption and provide results in short time by using CDR Analysis Software. You will analyze Call records, and get various types of desired reports in few minutes. CDR Analysis Software used for investigation/forensic departments like police department, Special Crime...

Category: Utilities / File Compression
Publisher: ATS Bulk-ecommerce Solutions, License: Shareware, Price: USD $249.00, File Size: 6.0 MB
Platform: Windows

Search for telephone numbers on Federal, State, and Company Do-Not-Call Lists quickly and easily. Features include a quick search and a Scrub feature, which can either remove Do-Not-Call contacts from spreadsheets or group Do-Not-Call entries.

Search for telephone numbers on Federal, State, and Company Do-Not-Call Lists quickly and easily. Features include a quick search and a Scrub feature, which can either remove Do-Not-Call contacts from spreadsheets or group Do-Not-Call entries separately from Callable entries. Do-Not-Call violations can be very costly. Currently, the FTC's largest fine is $11,000 per...

Category: Business & Finance
Publisher: Double-Time Software, License: Shareware, Price: USD $99.99, File Size: 23.0 MB
Platform: Windows

Professional features like confernce rooms, Music-On-Hold, call redirection, Call-Through, call queue, fax-to-mail or software fax enhance your daily communication.

Professional features like confernce rooms, Music-On-Hold, Call redirection, Call-Through, Call queue, fax-to-mail or software fax enhance your daily communication.

- Free of charge
- Full update capability
- 4 license-free user accounts
- Suitable for up to 10 extensions
- As VMware or standalone
- Unlimited VoIP provider lines

Category: Internet / Communications
Publisher: STARFACE GmbH, License: Freeware, Price: USD $0.00, File Size: 80.4 MB
Platform: Windows

When call is received, program will ring through sound card, show name and number and log a call.

When Call is received, program will ring through sound card, show name and number and log a Call. Besides that, program will show current day and time on a screen.

Category: Desktop Enhancements / Screensavers
Publisher: softcab.com, License: Freeware, Price: USD $0.00, File Size: 30.0 KB
Platform: Windows, 2K

Smart Call Manager for Symbian answers incoming calls with only one button, rejects incoming calls, callbacks the caller, plays predefined sound. It makes your smartphone a personal secretary, which helps to personalize your approach to every caller.

Smart Call Manager for Symbian OS is an essential suite to handle incoming and outgoing calls, record and log every and each conversation, set up and use Answering Machine, create and classify your own short text messages (SMS) and audio messages to automate your calling activities (no built-in Dictaphone is required at all - sounds are recorded using built-in microphone) and more. Smart...

Category: Utilities / System Utilities
Publisher: Eltima Software, License: Freeware, Price: USD $0.00, File Size: 110.4 KB
Platform: Unknown

From project and source code management to call / incident logging The Knowledge Store can consolidate and organize every piece of information from each member of your team, or just help you keep track of you everyday life helping you to live and wor

From project and source code Management to Call / incident logging The Knowledge Store can consolidate and organize every piece of information from each member of your team, or just help you keep track of you everyday life helping you to live and work stress free with ease and productivity. With the unique design, organization, and layout of this utility the uses for it are...

Category: Utilities / System Utilities
Publisher: KC7JHO Software, License: Shareware, Price: USD $20.00, File Size: 10.3 MB
Platform: Windows

With eCallBook, you will have the most current call sign information available at your finger tips.

With eCallBook, you will have the most current Call sign information available at your finger tips. CDROM based Call books are outdated by the time they go to press but with eCallBook you can get as many updates as you wish. The Call book currently contains information on all active US, Canadian and several DX countries and is updated weekly. eCallBook works as a stand...

Category: Home & Education / Miscellaneous
Publisher: W1SQL Software, License: Freeware, Price: USD $0.00, File Size: 3.7 MB
Platform: Windows

FDI PC 2 Phone is the internet telephone calling service that lets you call from anywhere to anywhere at a fraction of what the telephone company charges.

FDI PC 2 Phone is the internet telephone calling service that lets you Call from anywhere to anywhere at a fraction of what the telephone company charges.

Using VoIP (Voice over IP) your telephone Call is carried over broadband internet instead of the traditional telephone lines.
- Cheap calls to worldwide
- Free calling features
- Itemized calls...

Category: Internet / Communications
Publisher: FDITEL, License: Freeware, Price: USD $0.00, File Size: 4.6 MB
Platform: Windows

Joboshare iPhone Call List Transfer for Mac is an amazing handy iPhone Call List transfer tool which can fast transfer iPhone Call List to Mac to avoid the already existed Call List being deleted.

Joboshare iPhone Call List Transfer for Mac is an amazing handy iPhone Call List transfer tool which can fast transfer iPhone Call List to Mac to avoid the already existed Call List being deleted.. Moreover, Joboshare iPhone Call List Transfer for Mac can also transfer music, video, Podcast, TV Show from all types of iPhone/iPod/iPad to Mac, such as iPhone,...

Category: Utilities / Backup
Publisher: Joboshare Corporation, License: Shareware, Price: USD $14.95, File Size: 11.2 MB
Platform: Mac

It is a nice and easy to manipulate software, with many features.

It is a nice and easy to manipulate software, with many features.

Main features:

- Send voice emotions to partners during voip calls
- Share music with Call partners
- Text to speech translation (you type, they listen)
- Call recorder saves calls in prefect quality
- Fully automatically start and complete Call recording

Category: Internet / Communications
Publisher: VoiceEmotion, License: Shareware, Price: USD $19.95, File Size: 3.6 MB
Platform: Windows

JoyVoiz has the lowest cost of any international calling companies out there.

JoyVoiz has the lowest cost of any international calling companies out there. The application enables you to Call via PC and/or Mobile phones.
JoyVoiz allows you to Call directly from the contact list. You can redial, recharge, retrieve Call history or enable Call intercept mode with only one click. The application has a balance display and when the balance is...

Category: Internet / Communications
Publisher: JoyVoiz, License: Freeware, Price: USD $0.00, File Size: 2.4 MB
Platform: Windows