Free Downloads: Customer Service And Support

A feature rich system, designed to automate the labor intensive and time consuming processes of dealing with customer returns.

A feature rich system, designed to automate the labor intensive and time consuming processes of dealing with Customer returns.

It provides a user-friendly interface to the Customer Support team for data entry of Customer and product information. Upon entering this information, an RMA number is generated and a notification is sent to the Service...

Category: Business & Finance / Business Finance
Publisher: InFOREMAX, Inc., License: Shareware, Price: USD $10.00, File Size: 11.6 MB
Platform: Windows

iKode Helpdesk X is a free and easy to use help desk software and email management software that will help you to ensure unmatched customer support and assistance for your clients.

iKode Helpdesk X is a free and easy to use help desk software and email management software that will help you to ensure unmatched Customer Support and assistance for your clients. With iKode Helpdesk x you can set up a web based Support ticket system easily for your website to deliver excellent Customer Service.

Category: Business & Finance / Applications
Publisher: iKode Software Technology Co., Ltd., License: Shareware, Price: USD $39.99, File Size: 2.8 MB
Platform: Windows, Linux

Deliver powerful and feature-rich live chat service on your website with Live2Support. Enable your customers to communicate with your reps and sales force live in real time. Build customer engagement, sustain customer relationships and close sales.

Live chat software from Live2Support can take your web site to the next level of sales generation and Customer Service by adding live Support Service to your web site. We have been providing hosted enterprise level live help to websites since 2003 with thousands of satisfied customers using our highly reliable and stable Service to connect with customers and...

Category: Internet / Chat
Publisher: Live2Support Pvt Ltd, License: Shareware, Price: USD $9.99, File Size: 30.0 MB
Platform: Windows, Mac, Android, iPhone, iPod, iTouch, Other

Commit - CRM, Service and Billing for Small Computer Repair and Computer Services Businesses. Commit is an affordable CRM, Service, Dispatching Contracts and Billing software solution designed specifically for computer services companies

Commit - CRM, Service and Billing for Small Computer Repair and Computer Services Businesses Commit is an affordable CRM, Service, Dispatching, Contracts and Billing software solution designed for IT Service providers who - * Provide maintenance services * Handle Customer Support calls and on-site visits * Sell hardware and off-the-shelf software *...

Category: Business & Finance
Publisher: Commit Business Solutions ltd., License: Commercial, Price: USD $249.00, File Size: 17.9 MB
Platform: Windows

Shop Watch is a Service Management System designed to take communication, organization, efficiency and accountability to a whole new level, resulting in improved CSI, customer retention and profitability.

Shop Watch is a Service Management System designed to take communication, organization, efficiency and accountability to a whole new level, resulting in improved CSI, Customer retention and profitability. It starts with loading your shop properly with appointments and your customers making real-time on-line appointments. Most problems in the Service drive occur due to a

Category: Business & Finance / Business Finance
Publisher: Autoeforms, License: Freeware, Price: USD $0.00, File Size: 4.1 MB
Platform: Windows

Vega SMB is a customer relationship management (CRM) for B2B business.

Vega SMB is a Customer relationship management (CRM) for B2B business. Vega provides the tools and capabilities needed to create and easily maintain Customer information, from first contact through to purchase and post-sales. Vega SMB use Microsoft SQL database, and delivers a fast, flexible, and affordable solution that drives consistent, measurable improvements in every business...

Category: Business & Finance / Vertical Markets
Publisher: Vega SMB AS, License: Demo, Price: USD $0.00, File Size: 0
Platform: Windows

The .

The .NET Framework 2.0 Service Pack 2 provides cumulative roll-up updates for Customer reported issues found after the release of the .NET Framework 2.0. In addition, this release provides performance improvements, and prerequisite feature Support for the

Category: Software Development / Tools & Editors
Publisher: microsoft.com, License: Freeware, Price: USD $0.00, File Size: 46.3 MB
Platform: Windows

DAT Partners is North America’s leading network of the freshest information, the broadest range of delivery methods and the best customer support available in a freight matching service.

DAT Partners is North America’s leading network of the freshest information, the broadest range of delivery methods and the best Customer Support available in a freight matching Service. It offers access to our Truck Stop Network of nearly 1,200 information monitors in major truck stops for posting load availability.

Category: Business & Finance / Business Finance
Publisher: DAT Services, License: Demo, Price: USD $0.00, File Size: 16.2 MB
Platform: Windows

Hoard-fx strives to provide the highest level of execution and customer service.

Hoard-fx strives to provide the highest level of execution and Customer Service. To achieve this goal, Hoard-fx focuses on providing products and services related to Foreign Currencies.

All trades are executed in real time and every single transaction goes straight to the sophisticated back-office system, which generates daily and monthly

Category: Business & Finance / Business Finance
Publisher: Hoard-fx, License: Shareware, Price: USD $1500.00, File Size: 5.6 MB
Platform: Windows

Help Desk and Customer Service Software by LiveHelpNow. Improve support, increase sales. Used by 20000+ companies.

So you have visitors arrive to your site, it is an outstanding start, having them develop into shoppers is the goal which LiveHelnow tools help you achieve. These are hectic times and guests visiting your website crave to acquire knowledge instantly and efficiently. With Live Chat Tool utilized on a website the difficulty is solved as visitors may now reach out for assistance, initiate a chat...

Category: Business & Finance / E-commerce
Publisher: LiveHelpNow, Inc, License: Freeware, Price: USD $0.00, File Size: 1.9 MB
Platform: Windows, Mac

SkyFex Remote Assistant is a service that allows seeing what is happening on the remote computer desktop in real time.

SkyFex Remote Assistant is a Service that allows seeing what is happening on the remote computer desktop in real time. This is a secure Service, does not require additional software installation and configuration and works transparently through proxy/firewall and NAT networks. SkyFex is Windows based and requires Internet Explorer to run it.

Category: Internet
Publisher: Tomsk Inc, License: Shareware, Price: USD $29.95, File Size: 117.2 KB
Platform: Windows

Magento Import Service File2Cart is a tool that provides the import of products with product categories and information from .csv, .xml or .txt files to Magento shopping cart.

File2Cart Magento Import Service was developed to facilitate the product import to Magento Shopping Cart. The Service imports products with product categories from a file to a shopping cart quickly and accurately. You should only register an account and follow a simple step-by-step import procedure. The Service supports .csv, .xml and .txt file format. One Time import...

Category: Web Authoring / Web Design Utilities
Publisher: MagneticOne, License: Commercial, Price: USD $0.00, File Size: 1.4 KB
Platform: Windows, Mac, Linux, Pocket PC, Other, Android, BlackBerry, iPhone, iPod, iTouch, Palm, Unix, Handheld/Mobile Other, Java, MS-DOS, AS/400, OS/2

Universal FAQ Manager 2008 - knowledge base software, customer support software, online support software, or technical support software. Called FAQ Management Software, it saves businesses time and money by delivering higher customer satisfaction.

Universal FAQ Manager is knowledge base software, Customer Support software, online Support software, or technical Support software. Specifically called FAQ Management Software, quality releases such as Universal FAQ Manager 2008 save businesses time and money immediately, pay for themselves in months, and continue delivering higher levels of Customer...

Category: Business & Finance / CRM
Publisher: Universal FAQ Manager 2008, License: Commercial, Price: USD $197.00, File Size: 1012.9 KB
Platform: Windows, Linux, Pocket PC

LIVECHAT Contact Center is a customer service solution.

LIVECHAT Contact Center is a Customer Service solution. With chat button placed on the website, visitors without installing any software receive simple & quick access to live chat with Customer Service representatives or sales Support. Agent has got even more functionalities- personal and automated chat invitation, web traffic monitoring and visitor...

Category: Business & Finance / Applications
Publisher: LIVECHAT Software, License: Commercial, Price: USD $36.00, File Size: 7.3 MB
Platform: Windows

For over a decade IEA Software's Emerald Suite has been a leader in service provider billing, customer management, RADIUS/AAA and provisioning.

For over a decade IEA Software's Emerald Suite has been a leader in Service provider billing, Customer management, RADIUS/AAA and provisioning. The Emerald Suite of products has been proven to be reliable, available, manageable and scalable. With thousands of installations around the globe, Emerald and RadiusNT/X manage millions of users worldwide.
Emerald is an...

Category: Business & Finance / Business Finance
Publisher: IEA Software, Inc., License: Shareware, Price: USD $1495.00, File Size: 16.5 MB
Platform: Windows

Manage complaints with ease

Organizer Lite 2012 is free Service CRM software designed for service industry to manage customer complaints effectively.

Manage complaints with ease

Organizer Lite 2012 is free Service CRM software designed for Service industry to manage Customer complaints effectively.

- Manage complaints
-Unique complaint number for each complaint is generated which is easier for communicating with customers
-Assign and track various stages of complaint from initiation to closure
-...

Category: Business & Finance / Business Finance
Publisher: Spinso Lite, License: Freeware, Price: USD $0.00, File Size: 6.0 MB
Platform: Windows

There are many reasons why Virgin Poker is the best place to be playing poker.

There are many reasons why Virgin Poker is the best place to be playing poker.
Our Bad Beat Jackpot has grown to a giant 715,000 euros, so head over to the Bad Beat Tables and hope for your luckiest unlucky hand ever!
At Virgin Games we care about our customers and regard Customer Service as a core Virgin value. That is why our Customer Service team is...

Category: Games / Cards, Casino, Lottery
Publisher: Virgin Games., License: Freeware, Price: USD $0.00, File Size: 67.0 MB
Platform: Windows

ONTIVA FUSION is a fully integrated communication solution that facilitates real-time sales, customer support and marketing strategy through the Internet.

ONTIVA FUSION is a fully integrated communication solution that facilitates real-time sales, Customer Support and marketing strategy through the Internet.

ONTIVA provides the next generation of online eCRM products with an intuitive and easy-to-use solution capable of supporting and managing the interaction needs of your company's online customers via chat or VOIP....

Category: Business & Finance / Applications
Publisher: TrilogyLive, LLC, License: Shareware, Price: USD $14.99, File Size: 7.5 MB
Platform: Windows

Manage email, provide customer self service, handle an unlimited number of tickets.

Manage email, provide Customer self Service, handle an unlimited number of tickets.

Features:
-Turn disjointed email exchanges into organized, meaningful conversations.
-Easily integrate HR systems, CRM's, bug trackers and desktop software.
-Enterprise help desk software scalability. Handle thousands of requests daily; no fancy hardware.

Category: Business & Finance / Business Finance
Publisher: UserScape, Inc, License: Shareware, Price: USD $0.00, File Size: 0
Platform: Windows

JAZ Communications has been a prominent VoIP service provider since 2005.

JAZ Communications has been a prominent VoIP Service provider since 2005. Ever since inception, have charted a significant growth in developing Customer base and carrier-interconnections with successful complete VOIP Business Solutions. JAZ Communications mission as a global communications provider is to sustain mutually valuable relationships with its customers, employees, and...

Category: Internet / Communications
Publisher: Jazvoip, License: Freeware, Price: USD $0.00, File Size: 4.5 MB
Platform: Windows

Customer Marketing and Relationship Management Software (Strategic Analysis, Management); There is more value to your customer than the current sale.

Customer Marketing and Relationship Management Software (Strategic Analysis, Management); There is more value to your Customer than the current sale. If you can successfully identify your most valuable customers, acquire them, keep them and grow their purchases, you will generate significantly more value than with one-size-fits-all approach. Although many tools, bells and whistles...

Category: Business & Finance / Applications
Publisher: www.clickok.co.uk/CRM/pay.html, License: Shareware, Price: USD $25.00, File Size: 1.6 MB
Platform: Windows

Software to Manage a Small Service Business, complete customer management, scheduling, notes and estimates.

Software to Manage a Small Service Business, complete Customer management, scheduling, notes and estimates. Includes integration for MapPoint, QuickBooks, and Microsoft Office.

Category: Business & Finance / Project Management
Publisher: SearTech, Inc., License: Commercial, Price: USD $249.00, File Size: 13.0 MB
Platform: Windows

Querybot's award-winning system adds a powerful knowledgebase/interactive FAQ to any website almost instantly.

Querybot's award-winning system adds a powerful knowledgebase/interactive FAQ to any website almost instantly. Querybot is your 24 by 7 Customer Service front line. Querybot will instantly answer repetitive Customer questions while forwarding unresolved issues to you by email. The system records all questions and is designed to improve over time as new issues are addressed....

Category: Audio / Utilities & Plug-Ins
Publisher: Querybot Systems, License: Shareware, Price: USD $19.95, File Size: 2.9 MB
Platform: Windows

The most powerful live help software but easy as 1-2-3. It improves sales and support for e-business by showing visitors that a live agent is just a click-away. It has website monitor and proactive invitation for operators. It even has video chat!

123LiveHelp is the most powerful live help software but easy as 1-2-3. It improves sales and Support by showing visitors that a live agent is just a click-away. Except for the must-have features of the common live help software, such as visitors wait in a queue, operators cooperate during work, transfer chat session, etc., 123LiveHelp has more features of innovation, for example, when...

Category: Internet / Chat
Publisher: TopCMM Software Corp., License: Shareware, Price: USD $599.00, File Size: 42.0 MB
Platform: Windows, Mac, Linux, Android, BlackBerry, iPhone, Other

OneClick allows you to create customized auto-reconnecting remote support customer modules that allow you to see and operate the remote computer in real-time over an encrypted connection, type commands, control the mouse, transfer files, reboot into

OneClick allows you to create customized auto-reconnecting remote Support Customer modules that allow you to see and operate the remote computer in real-time over an encrypted connection, type commands, control the mouse, transfer files, reboot into safe mode, run as a system Service to allow logon/logoff. The optional web based configuration lets you easily change your...

Category: Internet / Remote Access
Publisher: Advantig Corporation, License: Shareware, Price: USD $125.00, File Size: 2.6 MB
Platform: Windows