Free Downloads: Customer Service Call Log Template
The caller pays for each Minue to 0.
The caller pays for each Minue to 0.14 euro. The Service Call number is one limits durable telephone number. The running time determines the user: It can be adjusted from 1 hour to 3 month, afterwards the caller hears: ?No connection under this number?. The Service Call number continues to lead hidden in the background on the normal telephone number To which...
Category: Internet / SMS
Publisher: SiP-Home.net, License: Freeware, Price: USD $0.00, File Size: 3.0 KB
Platform: Windows
The Queuing Model will calculate the optimum number of Customer Service points (staff) to minimize costs for your business. It considers the average arrival rate of customers, the average Customer Service rate, the cost to the business of Customer waiting time (Customer dissatisfaction), and the cost to operate Customer Service points....
Category: Business & Finance / Applications
Publisher: David Morcom, License: Shareware, Price: USD $27.00, File Size: 151.0 KB
Platform: Unknown
This service invoice template is Excel-based.
This Service invoice Template is Excel-based. The invoice format implemented by the Service invoice Template is general-purpose, which means it is suitable for many businesses that don?t ship products, such as solicitors, consultants and advisers.
Category: Business & Finance / Business Finance
Publisher: office-kit.com, License: Freeware, Price: USD $0.00, File Size: 34.7 KB
Platform: Windows, Vista, 7 (32-Bit, 64-Bit)
EasyErlang© is a feature-rich yet very easy to use staffing calculator and planning tool for Call centers, help desks and virtually any telephone and email contact centers. It analyzes Customer telephone Call traffic, calculates how many Customer Service representatives (CSRs) and telephone lines are needed to provide satisfactory level of Service,...
Category: Business & Finance / Business Finance
Publisher: Diagnostic Strategies, License: Shareware, Price: USD $0.00, File Size: 0
Platform: Windows
Officegenie is an advanced Call Tracking and Customer Data Management System from the house of Softlogic Innovations. The software is best suited for Product/Service Departments, Market Surveys, Product/Service Telemarketing Teams and Day to day Call Tracking in an office.
Category: Business & Finance / MS Office Addons
Publisher: Softlogic Innovations Pvt. Ltd., License: Shareware, Price: USD $29.95, File Size: 34.0 MB
Platform: Windows
StromaSoft CRM Customer Service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. If your...
Category: Business & Finance
Publisher: StromaSoft Ltd, License: Shareware, Price: USD $199.00, File Size: 14.3 MB
Platform: Windows
Message Mirror is one of the tools you must have on your phone.
Message Mirror is one of the tools you must have on your phone. Message Mirror can help you:
- Find deleted messages and Call Log.
- Backup messages and Call Log.
- Secrete private messages.
Message Mirror monitors all incoming and outgoing messages (SMS and MMS) and Call activities on your phone and backups them in a database. The database...
Category: Internet / Communications
Publisher: Wisware Software Technologies Studio, License: Shareware, Price: USD $11.00, File Size: 340.0 KB
Platform: Windows
The comprehensive ITSM Toolkit provides a baseline set of proven, tactical deliverables for IT professionals. These ITIL based tools include essential support materials, templates and guidance to initiate, accelerate and fine tune an ITIL focused organization. Specific guidance includes:
- Service Level Agreement (SLA) Template
- Operational Level Agreement (OLA)...
Category: Home & Education / Miscellaneous
Publisher: ProcessWorx LLC, License: Commercial, Price: USD $129.00, File Size: 2.7 MB
Platform: Windows
The comprehensive ITSM Toolkit provides a baseline set of proven, tactical deliverables for IT professionals. These ITIL based tools include essential support materials, templates and guidance to initiate, accelerate and fine tune an ITIL focused organization. Specific guidance includes: - Service Level Agreement (SLA) Template - Operational Level Agreement (OLA) Template -...
Category: Business & Finance / Applications
Publisher: ProcessWorx LLC, License: Commercial, Price: USD $149.00, File Size: 2.7 MB
Platform: Windows
Boat Organizer Deluxe is flexible boat management software for Windows users. Our software gives boat owners an easy way to track boat inventories, expenses, trip logs, maintenance notes, repair/Service history, contacts, to-do lists and more. For the database novice, Organizer's intuitive interface and ready-to-use boat management solutions make it easy to set up and use: Boat...
Category: Business & Finance / Business Finance
Publisher: PrimaSoft PC, License: Shareware, Price: USD $75.00, CAD75, File Size: 7.2 MB
Platform: Windows
EasyDesk Helpdesk is a simple Call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use. A fully working trial version can be downloaded from the Download page. Registration costs just $49.0 Multiple suppoprt staff may share access to a common database hosted on a network resource or simply use the database on a local drive....
Category: Business & Finance
Publisher: Ziggyred Software, License: Shareware, Price: USD $49.00, File Size: 4.8 MB
Platform: Windows
Email Responder is a breakthrough product, bringing the benefits of Automated Email Response Management to enterprises of all sizes. Whether your organization has 1 employee or 1,000, you can speed up your email Customer Service process, reduce labor costs, and improve the quality of your Customer communication. Arriving email is automatically assigned to a person or...
Category: Internet / E-Mail Checkers
Publisher: DeskShare, License: Commercial, Price: USD $895.00, File Size: 14.2 MB
Platform: Windows
Request Tracker is a database system that allows you to store and retrieve all pertinent information about Customer requests. An ideal solution for help desks of any type of Call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you...
Category: Business & Finance
Publisher: CyberNiche Software, License: Shareware, Price: USD $149.00, File Size: 4.7 MB
Platform: Windows
A simple Windows Service that will Log in the Scripts Event Log (which will becreated) the Start and End times of all ?.vbs?, ?.bat?,?.ps1? & ?.hta? files.An additional Log file will also record the complete command line & arguments that generated each sc
Category: Utilities / System Utilities
Publisher: SeaStarDevelopment.Bravehost.com, License: Freeware, Price: USD $0.00, File Size: 459.6 KB
Platform: Windows, Mac
When call is received, program will ring through sound card, show name and number and log a call.
When Call is received, program will ring through sound card, show name and number and Log a Call. Besides that, program will show current day and time on a screen.
Category: Desktop Enhancements / Screensavers
Publisher: softcab.com, License: Freeware, Price: USD $0.00, File Size: 30.0 KB
Platform: Windows, 2K
Caller ID Events 1.1 is a software that will tell you who the caller is - by name, by number, by picture, by sound and even by voice. general point:Caller ID- Tapi or Comm based. Hear who's Call by text to speech. Blocks unwanted phone calls. Support UNKNOWN, OUTOFAREA etc.. calls formats. Calls Log. Adding remarks, flags and priority for each Call. Display of voice and...
Category: Internet / SMS
Publisher: Teley, License: Shareware, Price: USD $22.50, File Size: 2.0 MB
Platform: Windows
Kikotel provides a unique Call experience to every Customer wish to Call, whether you want to Call a mobile number or a landline, it will guarantee to you the best voice quality & the least cost worldwide.
Download a free dialer (soft phone), configure it & make a Call.
Category: Internet / Communications
Publisher: VaxSoft Inc., License: Freeware, Price: USD $0.00, File Size: 4.0 MB
Platform: Windows
miootLive chat software an expert in live chat, live help, live support, Online chat software offer live Customer support solutions. Live help support software tool which captures the visitor's info on a real time basis and provides opportunity to initiate a live help communication channel with the visitor to your web site. Try FREE Live Chat Software for websites to enable live chat...
Category: Internet / Chat
Publisher: Mioot Live Chat Software, License: Shareware, Price: USD $9.00, File Size: 1.4 MB
Platform: Windows
ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, Call centers, Customer support centers and ICT departments. It is designed to provide a complete support solution, to streamline helpdesk processes.
ActiveXperts HelpDesk System helps you to increase Customer satisfaction and reduce Customer downtime. It...
Category: Business & Finance / Applications
Publisher: ActiveXperts Software, License: Shareware, Price: USD $1195.00, File Size: 4.3 MB
Platform: Windows
Service Log is a multi-user help desk application, that is affordable, simple to install, and easy to use.Core elements are: · Fast, easy Call logging, easy Call tracking, with the full history of all actions taken. · Easily assign logs to technicians· Logs are automatically set to a required date of one working day from listing, (calculates...
Category: Business & Finance / Applications
Publisher: Merging Technologies, License: Shareware, Price: USD $199.00, File Size: 9.9 MB
Platform: Windows
cc-Modeler Professional Call center software simplifies staffing, scheduling and optimizing Service in your Call center - no matter whether it is large or small.
Features:
- Identify your staffing needs for each period throughout the day.
- Handle multiple shifts and planned breaks, so that you can optimize agent schedules.
- Provide detailed...
Category: Business & Finance / Business Finance
Publisher: Belgrave Park Pty Ltd, License: Shareware, Price: USD $89.00, File Size: 14.7 MB
Platform: Windows
This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters, taking...
Category: Business & Finance
Publisher: rapidHelp Software, License: Freeware, Price: USD $0.00, File Size: 45.0 MB
Platform: Windows
This is a free Excel Invoice Template that provides a Fill In The Blank invoice form and is capable of calculating and creating invoices. Its what-you-see-is-what-you-get invoice form provides simple yet effective invoice software for small businesses. If you know how to use Microsoft Excel, you know how to use Excel Invoice Template. The invoice Template is customizable,...
Category: Business & Finance
Publisher: office-kit.com, License: Freeware, Price: USD $0.00, File Size: 40.1 KB
Platform: Windows
Phone recorder and Voice Mail center: Phone Recorder Plus 1.1 is a software allows you recording many hours of phone calls and save them into professional Log. also, Phone Recorder Plus supports with full answering machine features. general point: Automatically records incoming calls, Records outgoing calls, Complete 'Answering machine' software, Professional calls Log, Adding...
Category: Utilities
Publisher: Teley, License: Shareware, Price: USD $49.00, File Size: 1.4 MB
Platform: Windows
Q-Max is a powerful day-to-day management tool that allows Contact Centre Managers to calculate, in advance, the number of staff required to respond to Customer demand. This means the Contact Centre can be run proactively ensuring maximum Call handling during times of high demand and providing efficient Customer Service while avoiding Call peaks and troughs.
Category: Software Development / Management & Distribution
Publisher: Q-Max Systems Ltd, License: Demo, Price: USD $0.00, File Size: 2.2 MB
Platform: Windows