Free Downloads: Customer Service Process
SupportCenter Plus is a web-based Customer support software that lets organizations effectively manage Customer tickets, their account & contact information, the Service contracts and in the Process providing a superior Customer experience. Get to know every information of your help desk through intuitive & real time Reports & Dashboards.
Category: Business & Finance / Project Management
Publisher: Zoho Corporation Pvt. Ltd., License: Shareware, Price: USD $495.00, File Size: 36.3 MB
Platform: Windows
The Queuing Model will calculate the optimum number of Customer Service points (staff) to minimize costs for your business. It considers the average arrival rate of customers, the average Customer Service rate, the cost to the business of Customer waiting time (Customer dissatisfaction), and the cost to operate Customer Service points....
Category: Business & Finance / Applications
Publisher: David Morcom, License: Shareware, Price: USD $27.00, File Size: 151.0 KB
Platform: Unknown
The basic element of the Close Support application set is the Service Desk, a Windows application used by support or Customer Service personnel to manage Service requests, incident reports and administration tasks. The free to use Express Edition of the Service Desk provides for management of organisations, people, tasks and calls and is ideally suited to any...
Category: Internet / Email
Publisher: Close Fit Software Limited, License: Freeware, Price: USD $0.00, File Size: 3.4 MB
Platform: Windows
Commercial
Email Responder is a breakthrough product, bringing the benefits of Automated Email Response Management to enterprises of all sizes. Whether your organization has 1 employee or 1,000, you can speed up your email Customer Service Process, reduce labor costs, and improve the quality of your Customer communication. Arriving email is automatically assigned to a...
Category: Internet / E-Mail Checkers
Publisher: DeskShare, License: Commercial, Price: USD $895.00, File Size: 14.2 MB
Platform: Windows
VueChat Personal Edition is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies. VueChat allows customers and website visitors to contact directly with company representatives or government employees through a web browser....
Category: Business & Finance
Publisher: VueCam, License: Shareware, Price: USD $19.00, File Size: 3.3 MB
Platform: Windows, Linux, Unix, AS/400, OS/2, Mac
The comprehensive ITSM Toolkit provides a baseline set of proven, tactical deliverables for IT professionals. These ITIL based tools include essential support materials, templates and guidance to initiate, accelerate and fine tune an ITIL focused organization. Specific guidance includes: - Service Level Agreement (SLA) Template - Operational Level Agreement (OLA) Template - IT...
Category: Business & Finance / Applications
Publisher: ProcessWorx LLC, License: Commercial, Price: USD $149.00, File Size: 2.7 MB
Platform: Windows
The comprehensive ITSM Toolkit provides a baseline set of proven, tactical deliverables for IT professionals. These ITIL based tools include essential support materials, templates and guidance to initiate, accelerate and fine tune an ITIL focused organization. Specific guidance includes:
- Service Level Agreement (SLA) Template
- Operational Level Agreement (OLA) Template...
Category: Home & Education / Miscellaneous
Publisher: ProcessWorx LLC, License: Commercial, Price: USD $129.00, File Size: 2.7 MB
Platform: Windows
ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve Customer issues quickly, thereby delivering superior Customer support and taking Customer satisfaction...
Category: Business & Finance / Applications
Publisher: AdventNet Inc, License: Freeware, Price: USD $0.00, File Size: 31.0 MB
Platform: Windows, Linux
VueChat Express is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies.
VueChat allows customers and website visitors to contact directly with company representatives or government employees through a web browser....
Category: Business & Finance / Applications
Publisher: VueCam, License: Shareware, Price: USD $19.00, File Size: 3.3 MB
Platform: Windows, Linux, Mac
Vega SMB is a customer relationship management (CRM) for B2B business.
Vega SMB is a Customer relationship management (CRM) for B2B business. Vega provides the tools and capabilities needed to create and easily maintain Customer information, from first contact through to purchase and post-sales. Vega SMB use Microsoft SQL database, and delivers a fast, flexible, and affordable solution that drives consistent, measurable improvements in every business...
Category: Business & Finance / Vertical Markets
Publisher: Vega SMB AS, License: Demo, Price: USD $0.00, File Size: 0
Platform: Windows
Sage SalesLogix is an award-winning CRM solution that provides a complete view of Customer interactions across your sales, marketing, and Customer Service/support teams so they can collaborate and respond promptly and knowledgably to Customer inquiries and sales opportunities.
Category: Business & Finance / Database Management
Publisher: SalesLogix, Sage Software, Inc., License: Demo, Price: USD $0.00, File Size: 5.7 MB
Platform: Windows
Shareware
miootLive chat software an expert in live chat, live help, live support, Online chat software offer live Customer support solutions. Live help support software tool which captures the visitor's info on a real time basis and provides opportunity to initiate a live help communication channel with the visitor to your web site. Try FREE Live Chat Software for websites to enable live chat...
Category: Internet / Chat
Publisher: Mioot Live Chat Software, License: Shareware, Price: USD $9.00, File Size: 1.4 MB
Platform: Windows
Live Help Messenger is a Customer Service software solution that allows Customer support operators to chat with your web site visitors and potential customers. Our software enables you to instantly add PHP Live Chat Software to your web site, you can then start to increase your sales and Customer satisfaction while visitors are still on your web site.
Category: Internet / Chat
Publisher: Stardevelop Pty Ltd, License: Shareware, Price: USD $159.95, File Size: 9.8 MB
Platform: Windows
StromaSoft CRM Customer Service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. If your...
Category: Business & Finance
Publisher: StromaSoft Ltd, License: Shareware, Price: USD $199.00, File Size: 14.3 MB
Platform: Windows
Shop Watch is a Service Management System designed to take communication, organization, efficiency and accountability to a whole new level, resulting in improved CSI, Customer retention and profitability. It starts with loading your shop properly with appointments and your customers making real-time on-line appointments. Most problems in the Service drive occur due to a
Category: Business & Finance / Business Finance
Publisher: Autoeforms, License: Freeware, Price: USD $0.00, File Size: 4.1 MB
Platform: Windows
ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve Customer issues quickly, thereby delivering superior Customer support and taking Customer satisfaction...
Category: Business & Finance / Applications
Publisher: AdventNet Inc, License: Freeware, Price: USD $0.00, File Size: 31.3 MB
Platform: Windows, Linux
For Easy Customer Service and Support. This software manages the Customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank,...
Category: Business & Finance
Publisher: kosmos BOS, License: Shareware, Price: USD $99.00, File Size: 9.3 MB
Platform: Windows
Hoard-fx strives to provide the highest level of execution and customer service.
Hoard-fx strives to provide the highest level of execution and Customer Service. To achieve this goal, Hoard-fx focuses on providing products and services related to Foreign Currencies.
All trades are executed in real time and every single transaction goes straight to the sophisticated back-office system, which generates daily and monthly
Category: Business & Finance / Business Finance
Publisher: Hoard-fx, License: Shareware, Price: USD $1500.00, File Size: 5.6 MB
Platform: Windows
ChromeCRM is a web-based Customer relationship management tool designed to enable you to control contacts and clients, and hence increase the effectiveness of your sales Process. In order to achieve this, the system supports four major basic functions of an organisation :
- Marketing
- Sales
- After-sales Service
- Control and administration
...
Category: Business & Finance / Database Management
Publisher: ChromeCRM Ltd, License: Demo, Price: USD $0.00, File Size: 14.3 MB
Platform: Windows
For over a decade IEA Software's Emerald Suite has been a leader in Service provider billing, Customer management, RADIUS/AAA and provisioning. The Emerald Suite of products has been proven to be reliable, available, manageable and scalable. With thousands of installations around the globe, Emerald and RadiusNT/X manage millions of users worldwide.
Emerald is an...
Category: Business & Finance / Business Finance
Publisher: IEA Software, Inc., License: Shareware, Price: USD $1495.00, File Size: 16.5 MB
Platform: Windows
Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will...
Category: Business & Finance
Publisher: Polar, License: Freeware, Price: USD $0.00, File Size: 9.5 MB
Platform: Windows
Manage complaints with ease
Organizer Lite 2012 is free Service CRM software designed for Service industry to manage Customer complaints effectively.
- Manage complaints
-Unique complaint number for each complaint is generated which is easier for communicating with customers
-Assign and track various stages of complaint from initiation to closure
-...
Category: Business & Finance / Business Finance
Publisher: Spinso Lite, License: Freeware, Price: USD $0.00, File Size: 6.0 MB
Platform: Windows
The program makes it possible to optimize all business processes of your delivery Service. The system "Delivery Service" helps to organize the operational work at every stage of the order Process. "Delivery Service" - a simple solution for quick processing of orders, transmit them to the kitchen / assembly department / warehouse, and then the distribution of orders...
Category: Business & Finance / Business Finance
Publisher: Temia Consulting, License: Shareware, Price: USD $0.00, File Size: 42.0 MB
Platform: Windows, Mac
CRMadar 3.0 is designed to give you the knowledge you need to develop and implement smarter Customer strategies and maximize Customer profitability. It is a powerful software solution for Customer Relationship Management, project management, workflow management, PIM for small and medium-size companies. The CRMadar application facilitates contact management, campaign...
Category: Business & Finance / Personal Info Managers
Publisher: MADAR, License: Freeware, Price: USD $0.00, File Size: 3.7 MB
Platform: Windows
There are many reasons why Virgin Poker is the best place to be playing poker.
There are many reasons why Virgin Poker is the best place to be playing poker.
Our Bad Beat Jackpot has grown to a giant 715,000 euros, so head over to the Bad Beat Tables and hope for your luckiest unlucky hand ever!
At Virgin Games we care about our customers and regard Customer Service as a core Virgin value. That is why our Customer Service team is...
Category: Games / Cards, Casino, Lottery
Publisher: Virgin Games., License: Freeware, Price: USD $0.00, File Size: 67.0 MB
Platform: Windows
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