Free Downloads: Customer Service Software
VueChat Personal Edition is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies. VueChat allows customers and website visitors to contact directly with company representatives or government employees through a web browser....
Category: Business & Finance
Publisher: VueCam, License: Shareware, Price: USD $19.00, File Size: 3.3 MB
Platform: Windows, Linux, Unix, AS/400, OS/2, Mac
The Queuing Model will calculate the optimum number of Customer Service points (staff) to minimize costs for your business. It considers the average arrival rate of customers, the average Customer Service rate, the cost to the business of Customer waiting time (Customer dissatisfaction), and the cost to operate Customer Service points....
Category: Business & Finance / Applications
Publisher: David Morcom, License: Shareware, Price: USD $27.00, File Size: 151.0 KB
Platform: Unknown
The basic element of the Close Support application set is the Service Desk, a Windows application used by support or Customer Service personnel to manage Service requests, incident reports and administration tasks. The free to use Express Edition of the Service Desk provides for management of organisations, people, tasks and calls and is ideally suited to any...
Category: Internet / Email
Publisher: Close Fit Software Limited, License: Freeware, Price: USD $0.00, File Size: 3.4 MB
Platform: Windows
miootLive chat Software an expert in live chat, live help, live support, Online chat Software offer live Customer support solutions. Live help support Software tool which captures the visitor's info on a real time basis and provides opportunity to initiate a live help communication channel with the visitor to your web site. Try FREE Live Chat Software for...
Category: Internet / Chat
Publisher: Mioot Live Chat Software, License: Shareware, Price: USD $9.00, File Size: 1.4 MB
Platform: Windows
Live Help Messenger is a Customer Service Software solution that allows Customer support operators to chat with your web site visitors and potential customers. Our Software enables you to instantly add PHP Live Chat Software to your web site, you can then start to increase your sales and Customer satisfaction while visitors are still on your web...
Category: Internet / Chat
Publisher: Stardevelop Pty Ltd, License: Shareware, Price: USD $159.95, File Size: 9.8 MB
Platform: Windows
SupportCenter Plus is a web-based Customer support Software that lets organizations effectively manage Customer tickets, their account & contact information, the Service contracts and in the process providing a superior Customer experience. Get to know every information of your help desk through intuitive & real time Reports & Dashboards.
Category: Business & Finance / Project Management
Publisher: Zoho Corporation Pvt. Ltd., License: Shareware, Price: USD $495.00, File Size: 36.3 MB
Platform: Windows
VueChat Express is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies.
VueChat allows customers and website visitors to contact directly with company representatives or government employees through a web browser....
Category: Business & Finance / Applications
Publisher: VueCam, License: Shareware, Price: USD $19.00, File Size: 3.3 MB
Platform: Windows, Linux, Mac
Email Responder is a breakthrough product, bringing the benefits of Automated Email Response Management to enterprises of all sizes. Whether your organization has 1 employee or 1,000, you can speed up your email Customer Service process, reduce labor costs, and improve the quality of your Customer communication. Arriving email is automatically assigned to a person or...
Category: Internet / E-Mail Checkers
Publisher: DeskShare, License: Commercial, Price: USD $895.00, File Size: 14.2 MB
Platform: Windows
For Easy Customer Service and Support. This Software manages the Customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a...
Category: Business & Finance
Publisher: kosmos BOS, License: Shareware, Price: USD $99.00, File Size: 9.3 MB
Platform: Windows
ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve Customer issues quickly, thereby delivering superior Customer support and taking Customer...
Category: Business & Finance / Applications
Publisher: AdventNet Inc, License: Freeware, Price: USD $0.00, File Size: 31.3 MB
Platform: Windows, Linux
Sage SalesLogix is an award-winning CRM solution that provides a complete view of Customer interactions across your sales, marketing, and Customer Service/support teams so they can collaborate and respond promptly and knowledgably to Customer inquiries and sales opportunities.
Category: Business & Finance / Database Management
Publisher: SalesLogix, Sage Software, Inc., License: Demo, Price: USD $0.00, File Size: 5.7 MB
Platform: Windows
For over a decade IEA Software's Emerald Suite has been a leader in Service provider billing, Customer management, RADIUS/AAA and provisioning. The Emerald Suite of products has been proven to be reliable, available, manageable and scalable. With thousands of installations around the globe, Emerald and RadiusNT/X manage millions of users worldwide.
Emerald is an...
Category: Business & Finance / Business Finance
Publisher: IEA Software, Inc., License: Shareware, Price: USD $1495.00, File Size: 16.5 MB
Platform: Windows
Manage email, provide customer self service, handle an unlimited number of tickets.
Manage email, provide Customer self Service, handle an unlimited number of tickets.
Features:
-Turn disjointed email exchanges into organized, meaningful conversations.
-Easily integrate HR systems, CRM's, bug trackers and desktop Software.
-Enterprise help desk Software scalability. Handle thousands of requests daily; no fancy...
Category: Business & Finance / Business Finance
Publisher: UserScape, Inc, License: Shareware, Price: USD $0.00, File Size: 0
Platform: Windows
Manage complaints with ease
Organizer Lite 2012 is free Service CRM Software designed for Service industry to manage Customer complaints effectively.
- Manage complaints
-Unique complaint number for each complaint is generated which is easier for communicating with customers
-Assign and track various stages of complaint from initiation to...
Category: Business & Finance / Business Finance
Publisher: Spinso Lite, License: Freeware, Price: USD $0.00, File Size: 6.0 MB
Platform: Windows
Software to Manage a Small Service Business, complete Customer management, scheduling, notes and estimates. Includes integration for MapPoint, QuickBooks, and Microsoft Office.
Category: Business & Finance / Project Management
Publisher: SearTech, Inc., License: Commercial, Price: USD $249.00, File Size: 13.0 MB
Platform: Windows
Help desk Software solutions from sitehelpdesk.com. Designed for any Internal support services, IT Service Management or Customer support over the web. Integrated email monitor for two way email tracking in and out of the help desk. Integrates with leading PC auditing and asset management tools. All products are 100 percent web browser based. Shared open source code.
Category: Internet / Internet Phone and Teleconferencing
Publisher: sitehelpdesk.com, License: Demo, Price: USD $800.00, File Size: 10.7 MB
Platform: Windows,
StromaSoft CRM Customer Service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. If your...
Category: Business & Finance
Publisher: StromaSoft Ltd, License: Shareware, Price: USD $199.00, File Size: 14.3 MB
Platform: Windows
Shop Watch is a Service Management System designed to take communication, organization, efficiency and accountability to a whole new level, resulting in improved CSI, Customer retention and profitability. It starts with loading your shop properly with appointments and your customers making real-time on-line appointments. Most problems in the Service drive occur due to a
Category: Business & Finance / Business Finance
Publisher: Autoeforms, License: Freeware, Price: USD $0.00, File Size: 4.1 MB
Platform: Windows
Hoard-fx strives to provide the highest level of execution and customer service.
Hoard-fx strives to provide the highest level of execution and Customer Service. To achieve this goal, Hoard-fx focuses on providing products and services related to Foreign Currencies.
All trades are executed in real time and every single transaction goes straight to the sophisticated back-office system, which generates daily and monthly
Category: Business & Finance / Business Finance
Publisher: Hoard-fx, License: Shareware, Price: USD $1500.00, File Size: 5.6 MB
Platform: Windows
KennelMaster is dependable management Software, backed up by first class Customer Service, giving you peace of mind.Monitor your business performance, and develop effective marketing strategies using KennelMaster's advanced business management. Choosing the right management Software is a key decision for any dog kennel or cattery business.
Category: Business & Finance / Business Finance
Publisher: Copper Software Ltd, License: Shareware, Price: USD $0.00, File Size: 2.6 MB
Platform: Windows
Help desk software solutions from sitehelpdesk.
Help desk Software solutions from sitehelpdesk.com. Designed for any Internal support services, IT Service Management or Customer support over the web. Integrated email monitor for two way email tracking in and out of the helpdesk. integrates with leading PC auditing and asset management tools. Provides Customer support and account management via your blackberry, PDA...
Category: Web Authoring / Web Design Utilities
Publisher: sitehelpdesk.com, License: Commercial, Price: USD $1.00, File Size: 292.0 KB
Platform: Windows
ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve Customer issues quickly, thereby delivering superior Customer support and taking Customer...
Category: Business & Finance / Applications
Publisher: AdventNet Inc, License: Freeware, Price: USD $0.00, File Size: 31.0 MB
Platform: Windows, Linux
Madar Invoicer is a simple, userfriendly program, dedicated to small companies, which are looking for Software helping them to prepare and print invoices. It is full compatible with other Madar Software. Madar Invoicer can be used as well in english-, german- and polish speaking countries. A quick and convenient program which allows the user to prepare and print invoices....
Category: Business & Finance
Publisher: MADAR, License: Freeware, Price: USD $0.00, File Size: 4.3 MB
Platform: Windows
Live chat Software is a proven technology for increasing website sales and improving Customer Service. With BoldChat Basic, you can start recognizing these benefits by quickly creating a more personal connection with website visitors.Boldchat Operator Client is a program designed for you and your business.
Category: Internet / Chat
Publisher: Bravestorm, LLC, License: Freeware, Price: USD $0.00, File Size: 7.9 MB
Platform: Windows
A feature rich system, designed to automate the labor intensive and time consuming processes of dealing with Customer returns.
It provides a user-friendly interface to the Customer Support team for data entry of Customer and product information. Upon entering this information, an RMA number is generated and a notification is sent to the Service staff via...
Category: Business & Finance / Business Finance
Publisher: InFOREMAX, Inc., License: Shareware, Price: USD $10.00, File Size: 11.6 MB
Platform: Windows