Free Downloads: Customer Support
LiveSupportZone allows you provide live help and live Customer pre-sales Support in real-time directly from your website. Using LiveSupportZone, visitors can engage in online dialog with the Online operator and the operator also can communicate with any visitor in automatic and manual modes. Increase sales and Customer satisfaction Live Help & Live Support would...
Category: Internet / Chat
Publisher: Qumix, License: Shareware, Price: USD $19.00, File Size: 3.0 MB
Platform: Windows
Freeware
Iconcool Customer Data Manager is a professional Customer data management application. It can help you manage and maintain your ever-increasing Customer data easily. And it can import your order data into database from well-known ordering systems such as ShareIt, RegSoft, PayPal, RegNow, Iportis, Fastspring, BMTmicro, Nstar Solutions in current market. In addition,...
Category: Business & Finance / Business Finance
Publisher: Newera Software Technology Inc., License: Freeware, Price: USD $0.00, File Size: 4.8 MB
Platform: Windows, Other
LiveSupportZone allows you provide live help and live Customer pre-sales Support in real-time directly from your website. Using LiveSupportZone, visitors can engage in online dialog with the Online operator and the operator also can communicate with any visitor in automatic and manual modes. Increase sales and Customer satisfaction Live Help & Live Support would...
Category: Internet / Chat
Publisher: Qumix, License: Shareware, Price: USD $19.00, File Size: 3.1 MB
Platform: Windows
SupportCenter is Web 2.0 (AJAX) Helpdesk and Customer Support Software. It offers very fast, easy to use and intuitive Web interface with a lot of unique features. SupportCenter can read emails from unlimited number of mail accounts (POP3), sort them into unlimited number of Queues with unlimited number of Rules and to unlimited number of Support agents. It can process...
Category: Internet
Publisher: Quality Unit, s.r.o., License: Commercial, Price: USD $199.00, File Size: 3.8 MB
Platform: Windows, Linux, Unix
ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve Customer issues quickly, thereby delivering superior Customer Support and taking Customer...
Category: Business & Finance / Applications
Publisher: AdventNet Inc, License: Freeware, Price: USD $0.00, File Size: 31.0 MB
Platform: Windows, Linux
Turn email answers into assets! Save your answers with AnswerTool, then reuse them again and again; You will never have to worry about re-typing a response. Quickly handle common questions to dramatically improve your productivity. Improve Customer satisfaction with clear, consistent answers. AnswerTool works with your existing email and CRM infrastructure to preserve your...
Category: Business & Finance
Publisher: DTLink Software, License: Shareware, Price: USD $29.95, File Size: 1.2 MB
Platform: Windows
When it comes to small and medium sized businesses, that are seeking a versatile, powerful and yet easy method to start and maintain a Customer Database nothing comes closer to Customer Backup! Customer Backup is a very simple yet powerful CRM Solution that will help small and medium sized business to start a computerized Customer database system, maintain it, print...
Category: Business & Finance / Applications
Publisher: Reohix, License: Shareware, Price: USD $30.00, File Size: 4.0 MB
Platform: Windows
AV4 Software for Avon Reps - Tracks Customers - Prints Orders - Produces Reports - Order History Search - Assists with Purchase Order - Brochure Distribution Report - Customer Labels - Email Support - Order Uploads Features include: - Stores Customer demographic information. (Name, Address, Phone numbers, Comments) - Easy Customer order entry with...
Category: Business & Finance
Publisher: SierraSoft Ltd., License: Shareware, Price: USD $39.95, File Size: 35.1 MB
Platform: Windows
Comprehensive trouble ticket tracking software for for IT and/or customer support desks.
Comprehensive trouble ticket tracking software for for IT and/or Customer Support desks. User-friendly interface offers, dashboard view, customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract...
Category: Business & Finance / Applications
Publisher: ScriptLogic Corporation, License: Demo, Price: USD $995.00, File Size: 55.5 MB
Platform: Windows
Team-based customer email answering system that improves response time/tracking.
Team-based Customer email answering system that improves response time/tracking. Enable your staff to more efficiently respond to your Customer emails using existing software tools such as Outlook Express. MiraMail features include threading, grouping, shared access and security to help automate the process of communicating with your customers who can still communicate with you...
Category: Internet / Tools & Utilities
Publisher: Nevrona Designs, License: Freeware, Price: USD $0.00, File Size: 1.9 MB
Platform: Windows
Free live help software and free live chat Support. Multiple agents and simple integration. Cha-cha-chat is a simple livechat widget that lets you sell directly to your online customers. Unlike other live chat software, all you need is a browser to start chatting with customers. Simply login to the Dashboard to chat. If live Customer help is not available, choose to show visitors...
Category: Internet / Chat
Publisher: Cha-Cha-Chat, License: Freeware, Price: USD $0.00, File Size: 36.4 KB
Platform: Windows, Mac,
Shareware
CRM Software - CRM-Express Professional is the latest in CRM (Customer Relationship Management) software. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar, Address Book, My work day, News Feeds, Meeting Planner, Company Library, Form Designer, Journal. CRM-Express is now fully re-entrant an multi-user.
Category: Business & Finance / Business Finance
Publisher: PGCSoft, License: Shareware, Price: USD $95.00, File Size: 39.4 MB
Platform: Windows, Other
StromaSoft CRM Customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. If your company is...
Category: Business & Finance
Publisher: StromaSoft Ltd, License: Shareware, Price: USD $199.00, File Size: 14.3 MB
Platform: Windows
Trialware
Support your customers as well as the leading brand but for a fraction of the cost. You customers join a central queue simply by visiting your website (showing as much or as little of SimpleHelp as you wish). Your technicians then pick who they connect to and how many sessions they join. When connected technicians can see the remote desktop, control the mouse and keyboard, text-chat with...
Category: Internet / Remote Access
Publisher: Simple-Help.com, License: Trialware, Price: USD $795.00, File Size: 16.7 MB
Platform: Windows, Mac, Linux
Live communication chat server application solves all the queries of your online visitors with the technical Support executives of your company. Multi operator ASP web chat software can allow your customers chatting in 24x7 World Wide Web environments. Online chatting script can helps those peoples who run their small scale or large scale business through internet. Live web...
Category: Internet / Chat
Publisher: Partition recovery, License: Shareware, Price: USD $169.00, File Size: 1.1 MB
Platform: Windows
Commercial
Universal FAQ Manager is knowledge base software, Customer Support software, online Support software, or technical Support software. Specifically called FAQ Management Software, quality releases such as Universal FAQ Manager 2008 save businesses time and money immediately, pay for themselves in months, and continue delivering higher levels of Customer...
Category: Business & Finance / CRM
Publisher: Universal FAQ Manager 2008, License: Commercial, Price: USD $197.00, File Size: 1012.9 KB
Platform: Windows, Linux,
Instant Customer Tracker is your total solution for Customer Tracking and Mass e-mailing your Customer base by criteria. With Instant Customer Tracker, you can track your Revenue, Customers, Prospects, Group List Members, Programs (Developer's). Instant Customer Tracker also includes a password keeper for remembering your login & passwords by website....
Category: Business & Finance / Vertical Markets
Publisher: PC Experts, License: Shareware, Price: USD $99.00, File Size: 67.8 MB
Platform: Windows
ISL Pronto is a live chat software for online customer service and web support.
ISL Pronto is a live chat software for online Customer service and web Support. It creates a link between your personnel and website visitors, enabling you to answer sales inquiries or Support requests online.Sales representatives can quickly present a product or provide answers to arising questions from the website visitors. Convert your website visitors into your customers.
Category: Internet / Communications
Publisher: Xlab d.o.o., License: Freeware, Price: USD $0.00, File Size: 281.2 KB
Platform: Windows
CRM-Express Live is a CRM (Customer relationship management) program which is under your control. It can be used on a single machine, installled on a computer on a network or installed on a dedicated server at your ISP. It is accessed from a browser on a computer, laptop, mobile phone or pad (e.g. ipad) or any device capable of browsing over the internet. Data can be shared and update is...
Category: Business & Finance / Business Finance
Publisher: PGCSoft, License: Shareware, Price: USD $100.00, File Size: 46.1 MB
Platform: Windows, Other
VueChat Personal Edition is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies. VueChat allows customers and website visitors to contact directly with company representatives or government employees through a web browser. Customers...
Category: Business & Finance
Publisher: VueCam, License: Shareware, Price: USD $19.00, File Size: 3.3 MB
Platform: Windows, Linux, Unix, AS/400, OS/2, Mac
LiveChat is an easy to use yet powerful live chat and help desk software for Customer service and online sales. It opens up a direct communication channel so you can respond to customers' questions and concerns quicker, right from the website. You can also identify and engage with the best prospects and regular customers as they come by. With LiveChat, you know which page your...
Category: Business & Finance / Sales & Marketing Tools
Publisher: LiveChat, License: Freeware, Price: USD $0.00, File Size: 3.9 MB
Platform:
In today?s corporate world, customers have become more important than ever. And we are not dealing with easy customers here. Today?s customers are highly aware of things around- both technical and non-technical. For them time is a priority and they want to get a reliable, consistent and available Support service so that their time is not compromised in delayed replies. Hence, if you want...
Category: Web Authoring / Scripts & CGI Tools
Publisher: KbLance.com, License: Shareware, Price: USD $19.00, File Size: 0
Platform: Linux, Unix
Shareware
A full featured CRM and business automation solution thats lightweight and maintenance free. Perfect for small businesses. Feature list include Customer and contact management, project management, Support case tracking, and many key business activities. Automates key processes of your business in minutes. Whether you are a small business owner or just starting up, Encircle...
Category: Business & Finance / Database Management
Publisher: LyteCube Technologies, License: Shareware, Price: USD $219.00, File Size: 27.1 MB
Platform: Windows
Reflect CRM Software enables businesses to easily track Customer relationship information, interactions, notes, tasks and events. Contact management helps businesses know their customers better and build stronger relationships with clients.
CRM Customer Software consolidates Customer information across an organization to help increase Customer satisfaction and...
Category: Business & Finance / Business Finance
Publisher: NCH Software, License: Freeware, Price: USD $0.00, File Size: 457.1 KB
Platform: Windows
Provide Support is a global provider of Live Chat and Real-Time Website Monitoring software that allows businesses to provide instant online Customer Support and proactively sell their products and services. The software enables you to chat with your website visitors and customers in real time using a stand-alone Live Chat operator console that is compatible with Windows,...
Category: Internet / Communications
Publisher: Provide Support, LLC, License: Shareware, Price: USD $15.00, File Size: 18.2 MB
Platform: Windows, Mac, Linux
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