Free Downloads: Escalation Software Support
The Priority Manager is a powerful escalation and service level agreement (SLA) management tool.
The Priority Manager is a powerful Escalation and service level agreement (SLA) management tool. It can be used to automatically modify existing helpdesk jobs, send email to both staff and clients, and perform other actions relevant to your helpdesk environment.
By using the Priority Manager, the helpdesk can build up a rich set of Escalation and service level...
Category: Business & Finance / Project Management
Publisher: PRD Software, License: Demo, Price: USD $0.00, File Size: 45.0 MB
Platform: Windows
Help Desk designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any Microsoft web server. It can be accessed from any machine running a Javascript enabled web browser. Powerful HelpDesk Software:- LBE Web Helpdesk will help you manage and control your...
Category: Business & Finance
Publisher: Leigh Business Enterprises Ltd., License: Shareware, Price: USD $950.00, File Size: 2.3 MB
Platform: Windows
One of the best ways to empower your business is through great help desk software.
One of the best ways to empower your business is through great help desk Software. Introducing the DataTrack System, a powerful, web-enabled service and Support management system designed for help desks, call centers, Software development teams and IT departments. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative,...
Category: Business & Finance / Applications
Publisher: Magnoware Systems, License: Commercial, Price: USD $349.99, File Size: 14.5 MB
Platform: Windows
Comprehensive trouble ticket tracking software for for IT and/or customer support desks.
Comprehensive trouble ticket tracking Software for for IT and/or customer Support desks. User-friendly interface offers, dashboard view, customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract...
Category: Business & Finance / Applications
Publisher: ScriptLogic Corporation, License: Demo, Price: USD $995.00, File Size: 55.5 MB
Platform: Windows
Free website uptime monitor service from basicstate.com alerts you to server and network problems automatically and instantly by email or sms. Features 15 minute testing cycle, multiple alarm destinations, and problem Escalation settings. A powerful management tool for any web site administrator. Subscribers can also add alerts from an extensive list of e-commerce partner sites.
Category: Internet
Publisher: basicstate.com, License: Freeware, Price: USD $0.00, File Size: 0
Platform: Unknown
PacketTrap Perspective (www.PacketTrap.com) is an affordable, simple troubleshooting and remediation platform for SMBs. A unique centralized dashboard provides users with a real-time view of the entire network, with remediation tools attached for immediate network problem resolution. Main features include: virtualization, device & application monitoring, customizable alerts with...
Category: Internet / News Applications
Publisher: PacketTrap Networks, Inc., License: Commercial, Price: USD $1995.00, File Size: 14.3 MB
Platform: Windows
FAQ and issue tracking software.
FAQ and issue tracking Software. Winner of the User's Choice Gold Award for Multi-channel E-service (http ://www.userschoiceawards.com/results-2002_ICCM.html). With 4 years of production use, customers report that SupportWizard improves service team efficiency by 20-25% raises customer satisfaction by 50%, improves customer retention by 80% and increases sales...
Category: Audio / Utilities & Plug-Ins
Publisher: SupportWizard, License: Freeware, Price: USD $0.00, File Size: 0
Platform: Windows
Comprehensive trouble ticket tracking software for help desks and call centers.
Comprehensive trouble ticket tracking Software for help desks and call centers. User-friendly interface offers, dashboard view, customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking, reports,...
Category: Business & Finance / Applications
Publisher: ScriptLogic (Pittsburgh PA Office), License: Demo, Price: USD $995.00, File Size: 54.7 MB
Platform: Windows
This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters, taking...
Category: Business & Finance
Publisher: rapidHelp Software, License: Freeware, Price: USD $0.00, File Size: 45.0 MB
Platform: Windows
An ITIL guided helpdesk with integrated asset tracking, SupportCalls system is a full featured and automated issue tracking system available right in your Outlook. Using Microsoft Exchange (can be hosted one too) as repository for storing Support cases, it provides Support staffs with all the necessary tools to log, collaborate, analyze and assist in the resolution of helpdesk...
Category: Business & Finance / MS Office Addons
Publisher: AssistMyTeam, License: Shareware, Price: USD $1500.00, File Size: 22.0 MB
Platform: Windows
Voice2Phone Auto Dialer is a PC to phone Software for reaching thousands of people by phone or by voice mail with voice messages. It does not require any additional hardware. It uses a computer to make unlimited calls through Voice over IP channel (SIP, SkypeOut) or through regular phone lines. The only requirement is the Internet connection at your computer. The system automatically...
Category: Utilities / Command Line Utilities
Publisher: Voice2Phone, License: Shareware, Price: USD $399.00, File Size: 1.8 MB
Platform: Windows
Voice2Phone Auto Dialer is a PC to phone Software for reaching thousands of people by phone or by voice mail with voice messages. It does not require any additional hardware. It uses a computer to make unlimited calls through Voice over IP channel (SIP, SkypeOut) or through regular phone lines. The only requirement is the Internet connection at your computer. The system automatically...
Category: Business & Finance / Voice Recognition
Publisher: www.cbusinesstools.com, License: Shareware, Price: USD $499.00, File Size: 912.0 KB
Platform: Windows
Easy to use helpdesk Software, sensibly priced to suit all businesses. Powerful HelpDesk Software:- LBE helpdesk Software will help you manage and control your helpdesk operation, without forcing you to change the way you work. Many of our customers have told us they looked at helpdesk Software which is more than 10 times our price - but, in their words, wasn't...
Category: Business & Finance
Publisher: Leigh Business Enterprises Ltd., License: Shareware, Price: USD $950.00, File Size: 5.1 MB
Platform: Windows
HelpDesk lite is a powerful, easy-to-use collaboration tool based on Lotus Notes/Domino platform. With HelpDesk lite, you'll be able to: * Submit service requests via simple forms; * Manage and monitor your requests; * Communicate with HelpDesk team quick; * Print reports on the state of your requests; * Utilize various features such as Escalation, automatic notifications,...
Category: Business & Finance / Database Management
Publisher: it-stream.com, License: Shareware, Price: USD $149.00, File Size: 318.0 KB
Platform: Windows, Mac, Linux
TaskPool is an advanced, powerful and feature rich Task Management system, for communication with customers (Helpdesk), with partners (outsourcing), bugtracking (development) and much more. TaskPool is a web-based system for handling various types of requests. Requests can be: * Service request: use TaskPool as a helpdesk for your customers * Outsourcing request: use TaskPool to...
Category: Business & Finance / Applications
Publisher: DEK Software International, License: Shareware, Price: USD $495.00, File Size: 41.9 MB
Platform: Windows
DENIAL MANAGEMENT SOLUTION Power of Appeals is a denial management Software application that improves cash flow through denial avoidance and resolution improvements applicable throughout the revenue cycle. Effective denial management requires both proactive denial avoidance and effective appeal generation and resolution-aimed templates, tracking, and follow-up features. Power of...
Category: Business & Finance
Publisher: Appeal Solutions, License: Shareware, Price: USD $695.00, File Size: 11.7 MB
Platform: Windows
EasyRecovery DataRecovery is a powerful application that offers home or business users a complete solution for their data recovery and file repair needs. This incredible program recovers lost, inaccessible or deleted files, folders and complete partitions quickly and easily, with added file repair capabilities for Zip files. Moreover, it supports all operating systems and media types. What is...
Category: Utilities / Backup
Publisher: Ontrack Data International, Inc., License: Shareware, Price: USD $0.00, File Size: 38.8 MB
Platform: Windows
EasyRecovery DataRecovery is a powerful application that offers home or business users a complete solution for their data recovery and file repair needs. This incredible program recovers lost, inaccessible or deleted files, folders and complete partitions quickly and easily, with added file repair capabilities for Zip files. Moreover, it supports all operating systems and media types. What is...
Category: Utilities / Backup
Publisher: Ontrack Data Recovery, Inc., License: Shareware, Price: USD $0.00, File Size: 38.8 MB
Platform: Windows
Voice2Phone Auto Dialer Operator is a PC to phone Software for reaching thousands of people by phone or by voice mail with voice messages. It does not require any additional hardware. The innovative Voice2Phone Auto Dialer automatic voice broadcasting Software uses advanced VoIP and SIP technology to automatically call each number on your list and transferring the call to a live...
Category: Utilities / Command Line Utilities
Publisher: Voice2Phone Software, License: Shareware, Price: USD $499.00, USD499, File Size: 1.7 MB
Platform: Windows
Bugzero gives you a cost-effective answer to increase team work efficiency.
Bugzero gives you a cost-effective answer to increase team work efficiency. Bugzero is a web-based bug tracking, defect tracking, issue tracking, and change management system used in a distributed team environment to track Software bugs, hardware defects, test cases, or any other issues. It can also be used equally powerful as a helpdesk customer Support, trouble ticketing, or...
Category: Software Development / Misc. Programming
Publisher: WEBsina, Inc., License: Demo, Price: USD $100.00, File Size: 1024.0 KB
Platform: Windows, All
As Microsoft CRM user, you will find Q-Project the best way to manage projects as an integrated solution with Microsoft CRM & Outlook.
Q-Project provides mechanism for constant and effective communication among everyone involved in the project, to achieve agreement among the project team, customer and management on the project's goals, overall path, required resources, budget, the...
Category: Business & Finance / Project Management
Publisher: Q-Project, License: Commercial, Price: USD $490.00, File Size: 9.5 MB
Platform: Windows
Voice2Phone Auto Dialer is a PC to phone Software for reaching thousands of people by phone or by voice mail with voice messages. It does not require any additional hardware. The innovative Voice2Phone Auto Dialer automatic voice broadcasting Software uses advanced VoIP and SIP technology to automatically call each number on your list, deliver your recorded message and, if...
Category: Utilities / Command Line Utilities
Publisher: Voice2Phone Software, License: Shareware, Price: USD $799.00, USD799, File Size: 2.0 MB
Platform: Windows
The most ferocious online conflict of the 21st century is now available in its most definitive form: introducing Joint Operations: Combined Arms, the largest multiplayer FPS collection ever.
With the award-winning Joint Operations: Typhoon Rising and the bestselling Joint Operations: Escalation together in one convenient package
Main Features:
-...
Category: Games / Misc. Games
Publisher: NovaLogic, License: Shareware, Price: USD $19.99, File Size: 520.0 MB
Platform: Windows
The WinPower V3.9.0.3 is released at 2012/02/22 with the following updates:
- Support Ubuntu 10.10 OS
- Support Mac 10.7 OS
- Support Vmware ESXi 5.0
- Support USB communication on Solaris OS
- Support adding hostname for remote PC
- Support SNMP Central Monitoring function by RFC1628.mib
Category: Utilities / Misc. Utilities
Publisher: UPS Software, License: Freeware, Price: USD $0.00, File Size: 39.3 MB
Platform: Windows
miootLive chat Software an expert in live chat, live help, live Support, Online chat Software offer live customer Support solutions. Live help Support Software tool which captures the visitor's info on a real time basis and provides opportunity to initiate a live help communication channel with the visitor to your web site. Try FREE Live Chat...
Category: Internet / Chat
Publisher: Mioot Live Chat Software, License: Shareware, Price: USD $9.00, File Size: 1.4 MB
Platform: Windows