Free Downloads: Help Desk Support Software

The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies.

The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization *...

Category: Software Development
Publisher: Ovitz Taylor Gates, License: Shareware, Price: USD $199.00, File Size: 4.3 MB
Platform: Windows, Mac, Linux, Palm, Pocket PC, Symbian, OS/2, Unix, MS-DOS, BEOS

Macros - Help Desk Reply Automation and Macro Software. Macros allows you to store your commonly typed information and recall it instantly using hotkeys.

(EG. F1, F2 etc. ) it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application.

Category: Business & Finance
Publisher: Information Packaging, License: Shareware, Price: USD $29.95, File Size: 951.8 KB
Platform: Windows

Omnistar Help Desk Software is one of many online applications developed by Omnistar Interactive.

Omnistar Help Desk Software is one of many online applications developed by Omnistar Interactive. As an eBusiness application service provider, Omnistar Interactive understands the need to be able to effectively communicate with your website visitors. We also understand that each visitor to your website could be a potential customer, partner or solid business...

Category: Web Authoring / Web Design Utilities
Publisher: Omnistar Interactive, License: Commercial, Price: USD $147.00, File Size: 4.0 KB
Platform: Windows

Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management, enables your organization to manage support services to your employees and customers through a help desk portal.

Polar Help Desk is a web based Help Desk that helps you organize Support department. With email integration, incident management enables your organization to manage Support services to your employees and customers through a central Help Desk portal. Pay what you want for your first license of Polar Help Desk 5. Key...

Category: Business & Finance / CRM
Publisher: Polar, License: Demo, Price: USD $150.00, File Size: 16.8 MB
Platform: Windows

The Web Help Desk is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software needs.

The Web Help Desk is an affordable and intuitive web based Help Desk Software for your service Desk Software, customer Support Software, and issue tracking Software needs. Are you using "email" and "sticky notes" on your monitor to track your Help Desk team's issues and requests? ?or STOP...

Category: Business & Finance / Applications
Publisher: MacsDesign Studio LLC, License: Freeware, Price: USD $0.00, File Size: 51.0 MB
Platform: Mac

Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web.

Help Desk Software solutions from sitehelpdesk.com. Designed for any Internal Support services, IT service Management or Customer Support over the web. Integrated email monitor for two way email tracking in and out of the Help Desk. Integrates with leading PC auditing and asset management tools. All products are 100 percent web browser based....

Category: Internet / Internet Phone and Teleconferencing
Publisher: sitehelpdesk.com, License: Demo, Price: USD $800.00, File Size: 10.7 MB
Platform: Windows, Pocket PC, Palm, BlackBerry, iPhone, iPod, iTouch, Java

Jitbit Help-Desk - customer support and knowledge-base software based on ASP.NET. Jitbit HelpDesk is a web based help desk support software ("trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere via Web.

Jitbit Help-Desk - ASP.NET-based customer Support and knowledge-base Software. Jitbit HelpDesk is a web based Help Desk Software (also called "trouble ticket Software" or "issue tracking Software" or "Support Software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk...

Category: Business & Finance / Project Management
Publisher: JitBit Software, License: Demo, Price: USD $349.00, File Size: 542.1 KB
Platform: Windows

AccessAble Help Desk Pro is a comprehensive application for IT/Computer Support Staff.

AccessAble Help Desk Pro is a comprehensive application for IT/Computer Support Staff. The windows based desktop application provides for easy data entry, reporting and analysis of user information, Support requests, computer, Software and peripheral inventory.
Multi-user ready at no additional cost, the program uses a Microsoft Access format .mdb on the...

Category: Utilities / Misc. Utilities
Publisher: Dennis Baggott and Sons, License: Shareware, Price: USD $349.00, File Size: 337.2 KB
Platform: Windows

Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services.

Help Desk for IIS is a web-based Help Desk Software solution for delivering customer service and Support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. You don't need any additional Software for your customers or technicians except web browser. Open Support requests via login or...

Category: Business & Finance
Publisher: MIS Utilities, License: Shareware, Price: USD $199.00, File Size: 4.1 MB
Platform: Windows

ServiceDesk Plus is a web based, easy to use Help Desk and Asset Mgmt software with integrated project management. ITIL ready version is also available

ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management Software which integrates Ticketing, Asset Tracking, Purchasing, Project Management, Contract Management and Knowledge Base in one low-cost package. It has an ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.

Category: Business & Finance / Inventory Systems
Publisher: ZOHO Corp., License: Freeware, Price: USD $0.00, File Size: 107.8 MB
Platform: Linux, Windows

Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Help Desk Assistant is a feature rich live help system that allows visitors to your site to chat with sales and support staff in real time.

Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and Support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live Help" button to chat without having to install any Software. Some of our...

Category: Business & Finance
Publisher: Akeni, License: Demo, Price: USD $799.00, File Size: 10.6 MB
Platform: Windows, Linux

Help desk software solutions from sitehelpdesk.

Help Desk Software solutions from sitehelpdesk.com. Designed for any Internal Support services, IT service Management or Customer Support over the web. Integrated email monitor for two way email tracking in and out of the helpdesk. integrates with leading PC auditing and asset management tools. Provides customer Support and account management via your...

Category: Web Authoring / Web Design Utilities
Publisher: sitehelpdesk.com, License: Commercial, Price: USD $1.00, File Size: 292.0 KB
Platform: Windows

WEB TRACKS it is an Help Desk Software with Automated Ticket Assignments & Email Alerts.

WEB TRACKS it is an Help Desk Software with Automated Ticket Assignments & Email Alerts. Web Tracks includes a comprehensive Help Desk system. This allows you to assign tasks and Help Desk tickets to your technicians. Many different reports can be generated from this information including how many hours you're working for different...

Category: Utilities / System Utilities
Publisher: GRITWARE, LLC, License: Shareware, Price: USD $345.00, File Size: 25.9 MB
Platform: Windows

SmarterTrack 7.

SmarterTrack 7.x is a powerful Help Desk application built for tracking, managing, and reporting on customer service and communications, including sales and Support issues.

Category: Business & Finance / Applications
Publisher: smartertools.com, License: Freeware, Price: USD $0.00, File Size: 25.6 MB
Platform: Windows, Mac, Vista

The basic element of the Close Support application set is the Service Desk, a Windows application used by support or customer service personnel to manage service requests, incident reports and administration tasks.

The basic element of the Close Support application set is the Service Desk, a Windows application used by Support or customer service personnel to manage service requests, incident reports and administration tasks. The free to use Express Edition of the Service Desk provides for management of organisations, people, tasks and calls and is ideally suited to any...

Category: Internet / Email
Publisher: Close Fit Software Limited, License: Freeware, Price: USD $0.00, File Size: 3.4 MB
Platform: Windows

Desk Drive™ solves a really annoying problem.

Desk Drive™ solves a really annoying problem. You pop a USB thumb drive or DVD into your computer and then you have to open Window's Explorer and find the mapped drive or folder. Desk Drive adds a desktop icon pointing to the drive automatically. Remove the media and the shortcut goes away. Brilliantly simple and effective.

Category: Desktop Enhancements / Shell & Desktop Managers
Publisher: Blue Onion Software, License: Freeware, Price: USD $0.00, File Size: 508.0 KB
Platform: Windows

Manage and deliver support services to your employees and customers through a central web-based help desk portal.

Manage and deliver Support services to your employees and customers through a central web-based Help Desk portal.
Email integration: Manage email flow with Help Desk integrated with multiple email accounts and customize email notification templates using scripting language. Integrate any other system through API.
Easily integrate any system through...

Category: Business & Finance / Project Management
Publisher: Polar, License: Shareware, Price: USD $50.00, File Size: 45.3 MB
Platform: Windows

RC Desk Pilot aims to deliver a first class R/C flight simulator.

RC Desk Pilot aims to deliver a first class R/C flight simulator.
Are you thinking about taking up the exciting hobby of R/C aviation but don't want to crash that plane on the first flight? Or is the weather preventing you from flying? Are you thinking about buying that cool new plane but want to try it first? The answer is simple: fly from behind your Desk!

Category: Games / Simulations
Publisher: rcdeskpilot, License: Freeware, Price: USD $0.00, File Size: 18.0 MB
Platform: Windows

CentreDesk Quotation is a multi-user help desk quotations solution.

CentreDesk Quotation is a multi-user Help Desk quotations solution. One of the four CentreDesk Help Desk group, that are affordable and easy to useCentreDesk Quotation - can be run in conjunction with CDRepairs, or as a stand-alone application.To maintain good relations with your customers, the CentreDesk solution makes available the tools needed to provide the...

Category: Business & Finance / Applications
Publisher: Merging Technologies, License: Freeware, Price: USD $0.00, File Size: 5.4 MB
Platform: Windows

Quest Password Manager provides users and help desk support personnel with the ability to easily and securely manage their passwords, thus eliminating the need for assistance from high-level administrators, and reducing help desk workload.

Quest Password Manager provides users and Help Desk Support personnel with the ability to easily and securely manage their passwords, thus eliminating the need for assistance from high-level administrators, and reducing Help Desk workload. This solution offers a powerful and flexible password policy control mechanism that allows the administrator to ensure...

Category: Security & Privacy / Password Managers & Generators
Publisher: Quest Software, Inc., License: Shareware, Price: USD $1290.00, File Size: 232.1 MB
Platform: Windows

ExDeskMenu Enables your desktop icons have menu effect just like moving your StartMenu to desktop. It can improve your desktop efficiently and keep your desktop clean.

ExDeskMenu Enables your desktop icons have menu effect just like moving your StartMenu to desktop. It can improve your desktop efficiently and keep your desktop clean. Key features: (1) It Enables your desktop icons have menu effect just like moving your StartMenu to desktop. (2) It can improve your desktop efficiently and keep your desktop clean. (3) ExDeskMenu embedded into windows...

Category: Desktop Enhancements / Shell & Desktop Managers
Publisher: swrsoft.com, License: Shareware, Price: USD $39.95, File Size: 689.3 KB
Platform: Windows

The new web interface is provided to registered users with a number of different styles.

The new web interface is provided to registered users with a number of different styles. The trial download is fully functional, but includes only one style of web pages. Newest IT Help Desk Program is SRM Help Desk . Similar in many ways to AccessAble Help Desk Pro Edition, it uses a Microsoft Access format .mdb on the backend but an easy to use, yet...

Category: Business & Finance / Applications
Publisher: Dennis Baggott, License: Shareware, Price: USD $479.00, File Size: 9.6 MB
Platform: Windows

SysAid monitors your network, providing information (such as hardware/software) about your assets, and allowing remote control. It also provides help desk, reports, and more.

SysAid is Software for organizations' IT (Information Technology) departments. It provides asset management and monitoring, automatically scanning the organization's network, listing and testing its machines. SysAid provides details on each machine (its hardware, Software, history, and more), allows you to configure different tests for it and lets you remote control it. Without...

Category: Business & Finance
Publisher: Ilient Help Desk Software, License: Freeware, Price: USD $0.00, File Size: 50.3 MB
Platform: Windows, Linux, Unix

Polar Help Desk Free is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.

Polar Help Desk Free is a web based solution for organizing Support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the...

Category: Business & Finance
Publisher: Polar, License: Freeware, Price: USD $0.00, File Size: 9.5 MB
Platform: Windows

SomeHelp is free, simple IT help desk software which helps your IT team/support desk manage and administrate support calls from your own organisation's users or your customers.

SomeHelp is free, simple IT Help Desk Software which helps your IT team/Support Desk manage and administrate Support calls from your own organisation's users or your customers. It has been deliberately designed for simplicity of use and although it is rich in features, if you do want the most sophisticated solution available then this may not be...

Category: Home & Education / Miscellaneous
Publisher: SomeHelp, License: Freeware, Price: USD $0.00, File Size: 1.5 MB
Platform: Windows