Free Downloads: Helpdesk Outlook Integration

Helpdesk software.

Helpdesk software. It's all we do. At Challenge Technology, delivering the best Helpdesk and Knowledgebase solution to help you improve your Helpdesk management. Whether you are looking for Helpdesk or Knowledge management software, or a convenient hosted Helpdesk service, our affordable, fast-to-implement, easy-to-use integrated solutions include flexible...

Category: Business & Finance / Applications
Publisher: Challenge Technology, License: Commercial, Price: USD $735.00, File Size: 219.9 MB
Platform: Windows

Test Microsoft's Outlook as great helpdesk for customer queries directed at Fashion- + cloth-companies.

Test Microsoft's Outlook as great Helpdesk for customer queries directed at Fashion- + cloth-companies. The Plugin helps you with administration of the Fashion-text modules for the Helpdesk. You'll get a predefined organisational structure with the typical subjects that happen in customer queries Fashion- + cloth-companies, accompanied by starting points for boilerplates...

Category: Business & Finance / Applications
Publisher: ITSTH, License: Freeware, Price: USD $0.00, File Size: 246.0 KB
Platform: Windows

Use MS-Outlook as Helpdesk solution for customer mails to Hotel and also B-and-B.

Use MS-Outlook as Helpdesk solution for customer mails to Hotel and also B-and-B. You'll get a preset folder structure with the most common headlines which turn up in customer mails Hotel and also B-and-B, together with starting points for text modules that often can be put into this segments. All text ideas already have bilingual headlines and also were assigned small images for...

Category: Business & Finance / Applications
Publisher: ITSTH, License: Freeware, Price: USD $0.00, File Size: 245.0 KB
Platform: Windows

Try Microsoft Outlook as great helpdesk for customer queries to Online and also Internet shops.

Try Microsoft Outlook as great Helpdesk for customer queries to Online and also Internet shops. One receives a preset folder structure with the typical subjects which occur in customer queries Online and also Internet shops, accompanied by tips for text modules that often can be put into these Helpdesk areas. All Webshop text phrases allow a multiuser system so that with a...

Category: Business & Finance / Applications
Publisher: ITSTH, License: Freeware, Price: USD $0.00, File Size: 245.0 KB
Platform: Windows

Use Outlook as powerful Helpdesk for customer enquiry directed at Webshops.

Use Outlook as powerful Helpdesk for customer enquiry directed at Webshops. The Plugin for the ReplyButler helps you at the using / creation of the text modules for Webshop topics for the Helpdesk. You'll receive a predefined organisational structure with the most common headlines which turn up in customer enquiry Webshops, accompanied by suggestions for text modules which...

Category: Business & Finance / Applications
Publisher: ITSTH, License: Freeware, Price: USD $0.00, File Size: 245.0 KB
Platform: Windows

Test Outlook as convenient Helpdesk solution for customer e-mails to Clothing companies.

Test Outlook as convenient Helpdesk solution for customer e-mails to Clothing companies. You will get a predefined structure with the typical subjects that occur in customer e-mails Clothing companies, together with ideas for text modules that can be sorted into this categories. All Fashion text modules are compatible to a multiuser network so that with a LAN all the...

Category: Business & Finance / Applications
Publisher: ITSTH, License: Freeware, Price: USD $0.00, File Size: 246.0 KB
Platform: Windows

StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters. A customer service ticket is created for every work task from reviewing a document to taking a telephone message.

StromaSoft CRM customer service Helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. If...

Category: Business & Finance
Publisher: StromaSoft Ltd, License: Shareware, Price: USD $199.00, File Size: 14.3 MB
Platform: Windows

HarePoint HelpDesk for SharePoint is the solution to build a helpdesk system on MS SharePoint sites. The helpdesk is designed especially for SharePoint and it is ready-to-use right out-of-the-box. The product provides all required customization.

HarePoint Helpdesk for SharePoint allows to build a Helpdesk system in Microsoft SharePoint 2013, 2010 environment. The Helpdesk is designed especially for SharePoint and it is ready-to-use right out-of-the-box. The product can be easily customized according to the specific needs of the organization. The major feature of the product is easy and rapid deployment and...

Category: Software Development / Components & Libraries
Publisher: MAPILab Ltd., License: Shareware, Price: USD $1299.00, File Size: 49.6 MB
Platform: Windows

The iTOK HelpDesk is a tiny utility application that facilitates remote help and maintenance of your computer.

The iTOK Helpdesk is a tiny utility application that facilitates remote help and maintenance of your computer. Access to the Helpdesk comes by clicking the icon in your computer’s Task Bar.

The Helpdesk allows you to receive priority service. Questions and requests for service are quickly and easily submitted to your iTOK Technician.

The...

Category: Security & Privacy / Other
Publisher: iTOK LLC, License: Freeware, Price: USD $0.00, File Size: 2.2 MB
Platform: Windows

Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or GAL. Open tickets are stored in Outlook and in an Access.

Collaborate on Helpdesk tickets in Outlook. Create tickets from e-mail or webform. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in...

Category: Business & Finance / MS Office Addons
Publisher: kalmstrom.com Outlook Solutions, License: Shareware, Price: USD $690.00, EUR500, File Size: 6.8 MB
Platform: Windows

CallTrackIT is a multi-user helpdesk package that enables you to fully manage, and track, all your helpdesk calls.

CallTrackIT is a multi-user Helpdesk package that enables you to fully manage, and track, all your Helpdesk calls.

It’s simple to operate and understand, yet fully capable with open call monitoring, customisable call searching and reporting, statistical information and built-in administrator functions to control your Helpdesk privileges.

...

Category: Business & Finance / Business Finance
Publisher: TrackIT Central.com, License: Shareware, Price: USD $49.95, File Size: 11.4 MB
Platform: Windows

Free multi-user helpdesk system - no timeouts, no tricks!

Free multi-user Helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our Helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications,Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details,Transfer of jobs between operators.

Category: Software Development / Misc. Programming
Publisher: Leigh Business Enterprises Ltd., License: Freeware, Price: USD $0.00, File Size: 2.3 MB
Platform: Windows

Cerberus Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more

Cerberus Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase Integration and more. Also includes a branded, web-based support portal provides your customers with an easy-to-use self-help tool, online issue tracking...

Category: Internet / Tools & Utilities
Publisher: WebGroup Media, LLC, License: Commercial, Price: USD $199.00, File Size: 3.7 MB
Platform: Windows, Linux

Test Oulook as Helpdesk for customer mails to Secretariat.

Test Oulook as Helpdesk for customer mails to Secretariat. You'll receive a specified structure with the usual questions that occur in customer mails Secretariat, together with suggestions for boilerplates that often can be sorted into these Helpdesk areas. All templates for the boilerplates already have bilingual subjects / were tagged with icons to find them easily. This menu...

Category: Business & Finance / Applications
Publisher: ITSTH, License: Freeware, Price: USD $0.00, File Size: 246.0 KB
Platform: Windows

QK HelpDesk is like having a personal technician inside your computer.

QK Helpdesk is like having a personal technician inside your computer. It is easy to install and is very helpful for you. You can find answers whenever you have problems with your PC, e-mail, browser, hardware, printer etc. Also, it can help you to fix the problem.

Category: Home & Education / Miscellaneous
Publisher: Joe Cincotta, License: Freeware, Price: USD $0.00, File Size: 2.0 MB
Platform: Windows

FastRequest HelpDesk- Workorder, Web form and HelpDesk software.

FastRequest Helpdesk- Workorder, Web form and Helpdesk software. Al-in-one.

FastRequest Helpdesk is the first Work Order software or help desk software to allow the creation of customized Web forms or online service request (Checkbox, Radio Button, Text Box, Drop-down List?).

You can create your own service requests form customized within a few minute without...

Category: Web Authoring / Web Design Utilities
Publisher: FullData inc., License: Shareware, Price: USD $179.00, File Size: 46.9 MB
Platform: Windows

Help Desk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notification. etc

Help Desk designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any Microsoft web server. It can be accessed from any machine running a Javascript enabled web browser. Powerful Helpdesk Software:- LBE Web Helpdesk will help you...

Category: Business & Finance
Publisher: Leigh Business Enterprises Ltd., License: Shareware, Price: USD $950.00, File Size: 2.3 MB
Platform: Windows

Manage and support your computer department needs.

Manage and support your computer department needs. MS Access based Helpdesk Elite handles all your computer department needs. Handles support calls, inventory, contacts, orders, training, library loans, invoicing.. Send email, create Outlook tasks and appointments. Print timely management report information on any function of the system. Includes graphing and reporting...

Category: Business & Finance / Database Management
Publisher: Access-Databases, License: Shareware, Price: USD $97.00, File Size: 726.0 KB
Platform: Windows

HelpDesk lite is a powerful, easy-to-use collaboration tool based on Lotus Notes/Domino platform. With HelpDesk lite, you'll be able to: Submit service requests via simple forms; Manage and monitor your requests; Communicate with HelpDesk.

Helpdesk lite is a powerful, easy-to-use collaboration tool based on Lotus Notes/Domino platform. With Helpdesk lite, you'll be able to: * Submit service requests via simple forms; * Manage and monitor your requests; * Communicate with Helpdesk team quick; * Print reports on the state of your requests; * Utilize various features such as escalation, automatic...

Category: Business & Finance / Database Management
Publisher: it-stream.com, License: Shareware, Price: USD $149.00, File Size: 318.0 KB
Platform: Windows, Mac, Linux

Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management, enables your organization to manage support services to your employees and customers through a help desk portal.

Polar Help Desk is a web based help desk that helps you organize support department. With email Integration, incident management enables your organization to manage support services to your employees and customers through a central help desk portal. Pay what you want for your first license of Polar Help Desk 5. Key advantages: - Incorporate proven Incident Management process...

Category: Business & Finance / CRM
Publisher: Polar, License: Demo, Price: USD $150.00, File Size: 16.8 MB
Platform: Windows

Answer your support e-mails faster with these canned texts for Outlook.

Answer your support e-mails faster with these canned texts for Outlook. 55 texts modules make your start easy. Each text is available in 2 languages, perfect for your international Outlook Helpdesk to relieve your e-mail overload. Matching text modules are automatically suggested or can be chosing from a menu structure directly in Outlook. No external clipboard...

Category: Business & Finance / Applications
Publisher: ITSTH, License: Freeware, Price: USD $0.00, File Size: 258.0 KB
Platform: Windows

Collaborate on helpdesk tickets in Outlook. Create tickets from email or web form, manually or automatically. Attached files and rich text. Sort tickets. Iinformation from Contacts or GAL. For public folder or shared mailbox. E-mail history, FAQ.

Collaborate on Helpdesk tickets inside Microsoft Outlook. Create tickets from e-mail or webform, manually or automatically, with attached files and rich text. For new tickets, get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in a database - Access, SQL Server or SQL Azure. Closed tickets are retained only in the database...

Category: Business & Finance / Business Finance
Publisher: kalmstrom.com Business Solutions, License: Shareware, Price: USD $2200.00, EUR1450, File Size: 23.1 MB
Platform: Windows

Jitbit Help-Desk - customer support and knowledge-base software based on ASP.NET. Jitbit HelpDesk is a web based help desk support software ("trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere via Web.

Jitbit Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit Helpdesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software" or "support software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit Helpdesk tracks and handles your customers' tickets and saves your...

Category: Business & Finance / Project Management
Publisher: JitBit Software, License: Demo, Price: USD $349.00, File Size: 542.1 KB
Platform: Windows

The only ITIL guided helpdesk system entirely integrated seamlessly within your Microsoft Office Outlook, transforming it from a simple email client to a full fledged service provider. Supports SMS, Skype calls, hosted Exchange, SLA, Assets tracking.

An ITIL guided Helpdesk with integrated asset tracking, SupportCalls system is a full featured and automated issue tracking system available right in your Outlook. Using Microsoft Exchange (can be hosted one too) as repository for storing support cases, it provides support staffs with all the necessary tools to log, collaborate, analyze and assist in the resolution of...

Category: Business & Finance / MS Office Addons
Publisher: AssistMyTeam, License: Shareware, Price: USD $1500.00, File Size: 22.0 MB
Platform: Windows

ViArt Shop Free is a powerful, flexible and easy to use PHP shopping cart system. It includes many advanced features such as a fully featured content management system, a forum, helpdesk support system and integration with Froogle and Paypal.

ViArt Shop Free is a powerful, flexible and easy to use template-driven PHP shopping cart system, which is fully customisable to suit almost any design or function. It includes many advanced features such as a powerful content management system, a forum, Helpdesk support system, Integration with Froogle, and full built-in compatibility with many payment processing companies...

Category: Internet
Publisher: ViArt Limited, License: Freeware, Price: USD $0.00, File Size: 3.2 MB
Platform: Windows, Mac, Linux, Unix, BEOS