Free Downloads: Helpdesk Response Email
Helpdesk software. It's all we do. At Challenge Technology, delivering the best Helpdesk and Knowledgebase solution to help you improve your Helpdesk management. Whether you are looking for Helpdesk or Knowledge management software, or a convenient hosted Helpdesk service, our affordable, fast-to-implement, easy-to-use integrated solutions include flexible...
Category: Business & Finance / Applications
Publisher: Challenge Technology, License: Commercial, Price: USD $735.00, File Size: 219.9 MB
Platform: Windows
HarePoint Helpdesk for SharePoint allows to build a Helpdesk system in Microsoft SharePoint 2013, 2010 environment. The Helpdesk is designed especially for SharePoint and it is ready-to-use right out-of-the-box. The product can be easily customized according to the specific needs of the organization. The major feature of the product is easy and rapid deployment and...
Category: Software Development / Components & Libraries
Publisher: MAPILab Ltd., License: Shareware, Price: USD $1299.00, File Size: 49.6 MB
Platform: Windows
Response Templates is an Email management tool that automates the Email Response process and allows companies to gain more control over the content of their Email messages. The Response Templates addin for Microsoft Outlook greatly increases the number of Email messages an employee can respond to by cutting out the time spent re-typing the same...
Category: Internet / Misc. Plugins
Publisher: Lookout Software, LLC., License: Shareware, Price: USD $59.95, File Size: 6.5 MB
Platform: Windows
FastRequest HelpDesk- Workorder, Web form and HelpDesk software.
FastRequest Helpdesk- Workorder, Web form and Helpdesk software. Al-in-one.
FastRequest Helpdesk is the first Work Order software or help desk software to allow the creation of customized Web forms or online service request (Checkbox, Radio Button, Text Box, Drop-down List?).
You can create your own service requests form customized within a few minute without...
Category: Web Authoring / Web Design Utilities
Publisher: FullData inc., License: Shareware, Price: USD $179.00, File Size: 46.9 MB
Platform: Windows
The iTOK Helpdesk is a tiny utility application that facilitates remote help and maintenance of your computer. Access to the Helpdesk comes by clicking the icon in your computer’s Task Bar.
The Helpdesk allows you to receive priority service. Questions and requests for service are quickly and easily submitted to your iTOK Technician.
The...
Category: Security & Privacy / Other
Publisher: iTOK LLC, License: Freeware, Price: USD $0.00, File Size: 2.2 MB
Platform: Windows
Help Desk designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any Microsoft web server. It can be accessed from any machine running a Javascript enabled web browser. Powerful Helpdesk Software:- LBE Web Helpdesk will help you...
Category: Business & Finance
Publisher: Leigh Business Enterprises Ltd., License: Shareware, Price: USD $950.00, File Size: 2.3 MB
Platform: Windows
iKode Helpdesk X is a free and easy to use help desk software and Email management software that will help you to ensure unmatched customer support and assistance for your clients. With iKode Helpdesk x you can set up a web based support ticket system easily for your website to deliver excellent customer service.
Category: Business & Finance / Applications
Publisher: iKode Software Technology Co., Ltd., License: Shareware, Price: USD $39.99, File Size: 2.8 MB
Platform: Windows, Linux
Shareware
An ITIL guided Helpdesk with integrated asset tracking, SupportCalls system is a full featured and automated issue tracking system available right in your Outlook. Using Microsoft Exchange (can be hosted one too) as repository for storing support cases, it provides support staffs with all the necessary tools to log, collaborate, analyze and assist in the resolution of Helpdesk...
Category: Business & Finance / MS Office Addons
Publisher: AssistMyTeam, License: Shareware, Price: USD $1500.00, File Size: 22.0 MB
Platform: Windows
ieSupportManager is a fully featured desktop and web based helpdesk system.
ieSupportManager is a fully featured desktop and web based Helpdesk system. Features include a web interface, Email notifications, Email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It...
Category: Business & Finance / Applications
Publisher: ieComputerSystems Ltd, License: Demo, Price: USD $630.00, File Size: 15.4 MB
Platform: Windows
CallTrackIT is a multi-user Helpdesk package that enables you to fully manage, and track, all your Helpdesk calls.
It’s simple to operate and understand, yet fully capable with open call monitoring, customisable call searching and reporting, statistical information and built-in administrator functions to control your Helpdesk privileges.
...
Category: Business & Finance / Business Finance
Publisher: TrackIT Central.com, License: Shareware, Price: USD $49.95, File Size: 11.4 MB
Platform: Windows
Free multi-user helpdesk system - no timeouts, no tricks!
Free multi-user Helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our Helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications,Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details,Transfer of jobs between operators.
Category: Software Development / Misc. Programming
Publisher: Leigh Business Enterprises Ltd., License: Freeware, Price: USD $0.00, File Size: 2.3 MB
Platform: Windows
ActiveXperts Helpdesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. It is designed to provide a complete support solution, to streamline Helpdesk processes.
ActiveXperts Helpdesk System helps you to increase customer satisfaction and reduce customer downtime. It helps you...
Category: Business & Finance / Applications
Publisher: ActiveXperts Software, License: Shareware, Price: USD $1195.00, File Size: 4.3 MB
Platform: Windows
Test Oulook as Helpdesk for customer mails to Secretariat.
Test Oulook as Helpdesk for customer mails to Secretariat. You'll receive a specified structure with the usual questions that occur in customer mails Secretariat, together with suggestions for boilerplates that often can be sorted into these Helpdesk areas. All templates for the boilerplates already have bilingual subjects / were tagged with icons to find them easily. This menu...
Category: Business & Finance / Applications
Publisher: ITSTH, License: Freeware, Price: USD $0.00, File Size: 246.0 KB
Platform: Windows
QK HelpDesk is like having a personal technician inside your computer.
QK Helpdesk is like having a personal technician inside your computer. It is easy to install and is very helpful for you. You can find answers whenever you have problems with your PC, e-mail, browser, hardware, printer etc. Also, it can help you to fix the problem.
Category: Home & Education / Miscellaneous
Publisher: Joe Cincotta, License: Freeware, Price: USD $0.00, File Size: 2.0 MB
Platform: Windows
StromaSoft CRM customer service Helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. If your...
Category: Business & Finance
Publisher: StromaSoft Ltd, License: Shareware, Price: USD $199.00, File Size: 14.3 MB
Platform: Windows
ieSupportManager is a fully featured desktop and web based Helpdesk system. Features include a web interface, Email notifications, Email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It...
Category: Business & Finance
Publisher: ieComputerSystems Ltd, License: Demo, Price: USD $630.00, File Size: 15.4 MB
Platform: Windows
MailManager is the leading Open Source Email Response Management product.
MailManager is the leading Open Source Email Response Management product. It is used by thousands of people in call centers, businesses, education and government. It helps teams to deal with large volumes of Email to organizational addresses such as info@example.com, sales@example.com or support@example.com. It provides reporting tools, an Email search engine and...
Category: Business & Finance / Applications
Publisher: Logicalware Ltd, License: Freeware, Price: USD $0.00, File Size: 6.9 MB
Platform: Windows, Mac, Linux, Unix
Shareware
Helpdesk lite is a powerful, easy-to-use collaboration tool based on Lotus Notes/Domino platform. With Helpdesk lite, you'll be able to: * Submit service requests via simple forms; * Manage and monitor your requests; * Communicate with Helpdesk team quick; * Print reports on the state of your requests; * Utilize various features such as escalation, automatic...
Category: Business & Finance / Database Management
Publisher: it-stream.com, License: Shareware, Price: USD $149.00, File Size: 318.0 KB
Platform: Windows, Mac, Linux
Test Microsoft's Outlook as great Helpdesk for customer queries directed at Fashion- + cloth-companies. The Plugin helps you with administration of the Fashion-text modules for the Helpdesk. You'll get a predefined organisational structure with the typical subjects that happen in customer queries Fashion- + cloth-companies, accompanied by starting points for boilerplates that can...
Category: Business & Finance / Applications
Publisher: ITSTH, License: Freeware, Price: USD $0.00, File Size: 246.0 KB
Platform: Windows
Turn Email answers into assets! Save your answers with AnswerTool, then reuse them again and again; You will never have to worry about re-typing a Response. Quickly handle common questions to dramatically improve your productivity. Improve customer satisfaction with clear, consistent answers. AnswerTool works with your existing Email and CRM infrastructure to preserve...
Category: Business & Finance
Publisher: DTLink Software, License: Shareware, Price: USD $29.95, File Size: 1.2 MB
Platform: Windows
Target Helpdesk features
- Receive requests by Email; automatically have a confirmation sent to your end user and route the request to the appropriate person or team
- Use canned emails to respond quickly in a standardised format
- Report on your achievements and performance
- and much, much more!
Category: Home & Education / Miscellaneous
Publisher: Target Helpdesk Software Ltd, License: Shareware, Price: USD $1495.00, File Size: 241.6 MB
Platform: Windows
ADInstruments Dose Response allows for the calculation of dose Response type data from LabChart recordings. Analysis can be performed automatically or manually and either in real time or offline. Previously recorded LabChart data can be converted for use in the Dose Response Module.
The Dose Response Module identifies Response markers in the...
Category: Business & Finance / Calculators
Publisher: ADInstruments, License: Shareware, Price: USD $795.00, File Size: 9.6 MB
Platform: Windows
Try Microsoft Outlook as great helpdesk for customer queries to Online and also Internet shops.
Try Microsoft Outlook as great Helpdesk for customer queries to Online and also Internet shops. One receives a preset folder structure with the typical subjects which occur in customer queries Online and also Internet shops, accompanied by tips for text modules that often can be put into these Helpdesk areas. All Webshop text phrases allow a multiuser system so that with a LAN...
Category: Business & Finance / Applications
Publisher: ITSTH, License: Freeware, Price: USD $0.00, File Size: 245.0 KB
Platform: Windows
Cerberus Helpdesk is a web based Email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more. Also includes a branded, web-based support portal provides your customers with an easy-to-use self-help tool, online issue tracking...
Category: Internet / Tools & Utilities
Publisher: WebGroup Media, LLC, License: Commercial, Price: USD $199.00, File Size: 3.7 MB
Platform: Windows, Linux
The Priority Manager is a powerful escalation and service level agreement (SLA) management tool.
The Priority Manager is a powerful escalation and service level agreement (SLA) management tool. It can be used to automatically modify existing Helpdesk jobs, send Email to both staff and clients, and perform other actions relevant to your Helpdesk environment.
By using the Priority Manager, the Helpdesk can build up a rich set of escalation and...
Category: Business & Finance / Project Management
Publisher: PRD Software, License: Demo, Price: USD $0.00, File Size: 45.0 MB
Platform: Windows
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