Free Downloads: Helpdesk Ticket Tracking Excel

Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied.

Easy to use Helpdesk software, sensibly priced to suit all businesses. Powerful Helpdesk Software:- LBE Helpdesk software will help you manage and control your Helpdesk operation, without forcing you to change the way you work. Many of our customers have told us they looked at Helpdesk software which is more than 10 times our price - but, in their words,...

Category: Business & Finance
Publisher: Leigh Business Enterprises Ltd., License: Shareware, Price: USD $950.00, File Size: 5.1 MB
Platform: Windows

FastRequest HelpDesk- Workorder, Web form and HelpDesk software.

FastRequest Helpdesk- Workorder, Web form and Helpdesk software. Al-in-one.

FastRequest Helpdesk is the first Work Order software or help desk software to allow the creation of customized Web forms or online service request (Checkbox, Radio Button, Text Box, Drop-down List?).

You can create your own service requests form customized within a few minute without...

Category: Web Authoring / Web Design Utilities
Publisher: FullData inc., License: Shareware, Price: USD $179.00, File Size: 46.9 MB
Platform: Windows

HelpDesk lite is a powerful, easy-to-use collaboration tool based on Lotus Notes/Domino platform. With HelpDesk lite, you'll be able to: Submit service requests via simple forms; Manage and monitor your requests; Communicate with HelpDesk.

Helpdesk lite is a powerful, easy-to-use collaboration tool based on Lotus Notes/Domino platform. With Helpdesk lite, you'll be able to: * Submit service requests via simple forms; * Manage and monitor your requests; * Communicate with Helpdesk team quick; * Print reports on the state of your requests; * Utilize various features such as escalation, automatic...

Category: Business & Finance / Database Management
Publisher: it-stream.com, License: Shareware, Price: USD $149.00, File Size: 318.0 KB
Platform: Windows, Mac, Linux

Test Microsoft's Outlook as great helpdesk for customer queries directed at Fashion- + cloth-companies.

Test Microsoft's Outlook as great Helpdesk for customer queries directed at Fashion- + cloth-companies. The Plugin helps you with administration of the Fashion-text modules for the Helpdesk. You'll get a predefined organisational structure with the typical subjects that happen in customer queries Fashion- + cloth-companies, accompanied by starting points for boilerplates that can...

Category: Business & Finance / Applications
Publisher: ITSTH, License: Freeware, Price: USD $0.00, File Size: 246.0 KB
Platform: Windows

Easy to use helpdesk software - sensibly priced. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions.

Easy to use Helpdesk software, sensibly priced to suit all businesses. Two user licence included. Powerful Helpdesk Software:- Help Desk-99 will help you manage and control your Helpdesk operation, without forcing you to change the way you work. Many of our customers have told us they looked at Helpdesk software which is more than 10 times our price - but, in their...

Category: Business & Finance
Publisher: Leigh Business Enterprises Ltd., License: Shareware, Price: USD $180.00, File Size: 5.0 MB
Platform: Windows

statlook is a powerful tool for Internet usage monitoring, user activity recording, remote helpdesk, screen capture, application usage tracking and work time control.

statlook is a powerful tool for Internet usage monitoring, user activity recording, remote Helpdesk, screen capture, application usage Tracking and work time control. In-depth reports and statistics enable you to manage staff efficiently. With statlook you can keep an eye on every detail of PC and user activity connected to your corporate network. Powerful Internet monitor tool...

Category: Business & Finance / Applications
Publisher: AplusC Systems, License: Demo, Price: USD $349.00, File Size: 62.3 MB
Platform: Windows

rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.

This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters, taking...

Category: Business & Finance
Publisher: rapidHelp Software, License: Freeware, Price: USD $0.00, File Size: 45.0 MB
Platform: Windows

SupportCenter is powerful and easy-to-use Helpdesk and Customer Support software developped for companies that handle big load of email support tickets per day. Very easy to learn and to use, intuitive, and powerful.

SupportCenter is Web 2.0 (AJAX) Helpdesk and Customer Support Software. It offers very fast, easy to use and intuitive Web interface with a lot of unique features. SupportCenter can read emails from unlimited number of mail accounts (POP3), sort them into unlimited number of Queues with unlimited number of Rules and to unlimited number of support agents. It can process thousands of...

Category: Internet
Publisher: Quality Unit, s.r.o., License: Commercial, Price: USD $199.00, File Size: 3.8 MB
Platform: Windows, Linux, Unix

Job Ticket was specifically designed for taking job orders without hassle.

Job Ticket was specifically designed for taking job orders without hassle. Click "New Ticket", add your information, then click "Save" -- it's that simple, every time! Created with efficiency in mind, the interface allows for quick entry without too many mouse clicks. Also, you can quickly sort through company names, last names, received or due dates...

Category: Games / Misc. Games
Publisher: Praeter Software, License: Shareware, Price: USD $19.95, File Size: 2.0 MB
Platform: Windows

Try Microsoft Outlook as great helpdesk for customer queries to Online and also Internet shops.

Try Microsoft Outlook as great Helpdesk for customer queries to Online and also Internet shops. One receives a preset folder structure with the typical subjects which occur in customer queries Online and also Internet shops, accompanied by tips for text modules that often can be put into these Helpdesk areas. All Webshop text phrases allow a multiuser system so that with a LAN...

Category: Business & Finance / Applications
Publisher: ITSTH, License: Freeware, Price: USD $0.00, File Size: 245.0 KB
Platform: Windows

Comprehensive network management: network monitoring and visualization; hardware and software inventory (license audit, fixed assets); user monitoring; data protection; helpdesk (trouble ticket database, chat); alerts, reports, corrective actions

Axence nVision is an advanced solution for a comprehensive network management. The program provides network and user activity monitoring, software and hardware inventory, data leakage protection, remote control, and a wide range of reports, alerts and corrective actions - all with a user-friendly and very intuitive interface. PROACTIVE NETWORK MONITORING AND VISUALIZATION: Network module...

Category: Desktop Enhancements / Shell & Desktop Managers
Publisher: Axence, License: Shareware, Price: USD $1000.00, EUR920, File Size: 178.3 MB
Platform: Windows

Use MS-Outlook as Helpdesk solution for customer mails to Hotel and also B-and-B.

Use MS-Outlook as Helpdesk solution for customer mails to Hotel and also B-and-B. You'll get a preset folder structure with the most common headlines which turn up in customer mails Hotel and also B-and-B, together with starting points for text modules that often can be put into this segments. All text ideas already have bilingual headlines and also were assigned small images for easy...

Category: Business & Finance / Applications
Publisher: ITSTH, License: Freeware, Price: USD $0.00, File Size: 245.0 KB
Platform: Windows

Search Tickets in more than 20 top ticket sites.

Search Tickets in more than 20 top Ticket sites. Never miss a concert or event.

Category: Internet / Browsers
Publisher: ticketsearchtool.com, License: Freeware, Price: USD $0.00, File Size: 1.4 MB
Platform: Windows, Vista

Use Outlook as powerful Helpdesk for customer enquiry directed at Webshops.

Use Outlook as powerful Helpdesk for customer enquiry directed at Webshops. The Plugin for the ReplyButler helps you at the using / creation of the text modules for Webshop topics for the Helpdesk. You'll receive a predefined organisational structure with the most common headlines which turn up in customer enquiry Webshops, accompanied by suggestions for text modules which often...

Category: Business & Finance / Applications
Publisher: ITSTH, License: Freeware, Price: USD $0.00, File Size: 245.0 KB
Platform: Windows

IPI.HELPDESK improves the process of communication with customers by providing a simple and intuitive interface both to customer and employees, ensuring full control and transparency of this process.

Do you have a web site and customers? Great! IPI.Helpdesk will help you to communicate efficiently with your customers through your web site. 7 reasons for choosing IPI.Helpdesk: 1. Price: $99.95 This is the full product price, not per user. 2. An intuitive interface for regular users. The easy-to-use and well-defined interface helps users of all levels work more...

Category: Business & Finance
Publisher: IPI Business Solutions, Inc., License: Demo, Price: USD $99.95, File Size: 1.6 MB
Platform: Windows, Linux, Unix

Cerberus Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more

Cerberus Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more. Also includes a branded, web-based support portal provides your customers with an easy-to-use self-help tool, online issue Tracking...

Category: Internet / Tools & Utilities
Publisher: WebGroup Media, LLC, License: Commercial, Price: USD $199.00, File Size: 3.7 MB
Platform: Windows, Linux

CentreDesk Repair is a multi-user helpdesk repairs solution.

CentreDesk Repair is a multi-user Helpdesk repairs solution. One of the four CentreDesk Help Desk group, that are affordable and easy to useCore elements are: Fast, easy call logging, easy call Tracking, with the full history of all actions taken. Easily assign logs to technicians Time Tracking (calculates holidays and working days) and flagged to indicate the current...

Category: Business & Finance / Applications
Publisher: Merging Technologies, License: Shareware, Price: USD $99.00, File Size: 5.4 MB
Platform: Windows

TaskPool is an advanced, powerful and feature rich Task Management system, for communication with customers (Help desk), with partners (outsourcing), and bug tracking (development).

TaskPool is an advanced, powerful and feature rich Task Management system, for communication with customers (Helpdesk), with partners (outsourcing), bugtracking (development) and much more. TaskPool is a web-based system for handling various types of requests. Requests can be: * Service request: use TaskPool as a Helpdesk for your customers * Outsourcing request:...

Category: Business & Finance / Applications
Publisher: DEK Software International, License: Shareware, Price: USD $495.00, File Size: 41.9 MB
Platform: Windows

For more information please read the latest HMS release Notes and Installation Options.

For more information please read the latest HMS release Notes and Installation Options.

- Upgrading from HMS 6.4 to HMS 6.5 is now automatic and does not require Helpdesk intervention. If you would like to discuss the upgrade process please call the Helpdesk.

- Apple Mac users must contact the Helpdesk for assistance with installing HealthLink on...

Category: Internet / Misc. Plugins
Publisher: HealthLink Ltd, License: Freeware, Price: USD $0.00, File Size: 45.1 MB
Platform: Windows

Comprehensive network management: network monitoring and visualization; hardware and software inventory (license audit, fixed assets); user monitoring; data protection; helpdesk (trouble ticket database, chat); alerts, reports, corrective actions

Axence nVision 8.5 Pro, FREE fully-functional 30day Trial available! Axence nVision 8.5 Pro is an advanced solution for a comprehensive network management. The program provides network and user activity monitoring, software and hardware inventory, data leakage protection, remote control, and a wide range of reports, alerts and corrective actions - all with a user-friendly and very intuitive...

Category: Desktop Enhancements / Shell & Desktop Managers
Publisher: Axence, License: Shareware, Price: USD $425.00, EUR390, File Size: 176.2 MB
Platform: Windows

Test Outlook as convenient Helpdesk solution for customer e-mails to Clothing companies.

Test Outlook as convenient Helpdesk solution for customer e-mails to Clothing companies. You will get a predefined structure with the typical subjects that occur in customer e-mails Clothing companies, together with ideas for text modules that can be sorted into this categories. All Fashion text modules are compatible to a multiuser network so that with a LAN all the Helpdesk...

Category: Business & Finance / Applications
Publisher: ITSTH, License: Freeware, Price: USD $0.00, File Size: 246.0 KB
Platform: Windows

Create raffle and event tickets with TicketBench Plus.

Create raffle and event tickets with TicketBench Plus. Elk River Systems has released a major new version of TicketBench, a Java program that makes it quick and easy to create event and raffle tickets, membership and business cards, and any forms where you need to combine text, graphics and sequential numbering. You can use the pre-defined templates included in TicketBenchPLUS to quickly and...

Category: Business & Finance / Applications
Publisher: Elk River Systems, Inc., License: Shareware, Price: USD $39.00, File Size: 14.8 MB
Platform: Windows

FAQ and issue tracking software.

FAQ and issue Tracking software. Winner of the User's Choice Gold Award for Multi-channel E-service (http ://www.userschoiceawards.com/results-2002_ICCM.html). With 4 years of production use, customers report that SupportWizard improves service team efficiency by 20-25% raises customer satisfaction by 50%, improves customer retention by 80% and increases sales...

Category: Audio / Utilities & Plug-Ins
Publisher: SupportWizard, License: Freeware, Price: USD $0.00, File Size: 0
Platform: Windows

WEB TRACKS it is an Help Desk Software with Automated Ticket Assignments & Email Alerts.

WEB TRACKS it is an Help Desk Software with Automated Ticket Assignments & Email Alerts. Web Tracks includes a comprehensive Help Desk system. This allows you to assign tasks and help desk tickets to your technicians. Many different reports can be generated from this information including how many hours you're working for different departments, what types of problems you spend...

Category: Utilities / System Utilities
Publisher: GRITWARE, LLC, License: Shareware, Price: USD $345.00, File Size: 25.9 MB
Platform: Windows

ieSupportManager is a fully featured desktop and web based helpdesk system.

ieSupportManager is a fully featured desktop and web based Helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It also allows the...

Category: Business & Finance / Applications
Publisher: ieComputerSystems Ltd, License: Demo, Price: USD $630.00, File Size: 15.4 MB
Platform: Windows