Free Downloads: Itsm
License: All | Free
The comprehensive Itsm Toolkit provides a baseline set of proven, tactical deliverables for IT professionals. These ITIL based tools include essential support materials, templates and guidance to initiate, accelerate and fine tune an ITIL focused organization. Specific guidance includes: - Service Level Agreement (SLA) Template - Operational Level Agreement (OLA) Template - IT Service...
Category: Business & Finance / Applications
Publisher: ProcessWorx LLC, License: Commercial, Price: USD $149.00, File Size: 2.7 MB
Platform: Windows
The comprehensive Itsm Toolkit provides a baseline set of proven, tactical deliverables for IT professionals. These ITIL based tools include essential support materials, templates and guidance to initiate, accelerate and fine tune an ITIL focused organization. Specific guidance includes:
- Service Level Agreement (SLA) Template
- Operational Level Agreement (OLA) Template...
Category: Home & Education / Miscellaneous
Publisher: ProcessWorx LLC, License: Commercial, Price: USD $129.00, File Size: 2.7 MB
Platform: Windows
BMC Remedy OnDemand is the most feature-rich and user-friendly IT Service Management (Itsm) solution available in the cloud today. Built on more than 20 years of leadership and innovation, it's robust enough to satisfy the most complex, demanding IT enterprises in the world.
BMC Remedy OnDemand includes the industry's leading asset and inventory management solution,...
Category: Business & Finance / Inventory Systems
Publisher: BMC Software, Inc, License: Shareware, Price: USD $0.00, File Size: 0
Platform: Windows
The Itsm Excellerator provides tactical tools and deliverables to help accelerate ITIL based service support & delivery assessments, measurement activities and improvement initiatives. The Itsm Excellerator adds immediate value to IT organizations by providing pre-built best practice materials that assist technology professionals with rapid process improvement, increasing...
Category: Business & Finance / MS Office Addons
Publisher: ProcessWorx LLC, License: Commercial, Price: USD $149.00, File Size: 2.1 MB
Platform: Windows
The ProcessWorx CMDB provides a foundation for IT organizations to improve their core operational processes. By establishing a standard, centralized information repository through a Configuration Management Database (CMDB), IT organizations can establish higher levels of service delivery, support and increase customer satisfaction. Based on the ITIL framework and Itsm best...
Category: Business & Finance
Publisher: ProcessWorx LLC, License: Commercial, Price: USD $149.00, File Size: 39.2 MB
Platform: Windows
Our largest site is 400+ Agents logging 5000+ Requests / month supporting !
Our largest site is 400+ Agents logging 5000+ Requests / month supporting !9,000 End Users at a global Bank. From running a small Help Desk to managing Enterprise Infrastructure, .Biz is the scalable, reliable, customizable, full featured solution for you, Successfully competes with Remedy/BMC,Service Desk, HEAT, Track-IT! and others...Unlimited License + Source Code + Free Software =...
Category: Business & Finance / Applications
Publisher: EasyAccess Business Solutions Inc., License: Freeware, Price: USD $0.00, File Size: 42.9 MB
Platform: Windows
Abydos Analyser is the most effective way to analyse, edit, document and graphically present workflow rules within BMC Remedy applications.
Abydos Analyser™ can be used with any BMC Remedy application, including all Itsm applications and any custom built application. It uses a familiar Visio-based graphical interface allowing developers to view workflow graphically...
Category: Business & Finance / Business Finance
Publisher: Abydos Ltd, License: Shareware, Price: USD $0.00, File Size: 0
Platform: Windows
Demo
Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. Integrated email monitor for two way email tracking in and out of the help desk. Integrates with leading PC auditing and asset management tools. All products are 100 percent web browser based. Shared open source code.
Category: Internet / Internet Phone and Teleconferencing
Publisher: sitehelpdesk.com, License: Demo, Price: USD $800.00, File Size: 10.7 MB
Platform: Windows,
The Web Help Desk is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software needs. Are you using "email" and "sticky notes" on your monitor to track your help desk team's issues and requests? ?or STOP PAYING EXCESSIVE ANNUAL FEES for your current help desk software solution! Say...
Category: Business & Finance / Applications
Publisher: MacsDesign Studio LLC, License: Freeware, Price: USD $0.00, File Size: 51.0 MB
Platform: Mac
Do you have a web site and customers? Great! IPI.HELPDESK will help you to communicate efficiently with your customers through your web site. 7 reasons for choosing IPI.HELPDESK: 1. Price: $99.95 This is the full product price, not per user. 2. An intuitive interface for regular users. The easy-to-use and well-defined interface helps users of all levels work more effectively....
Category: Business & Finance
Publisher: IPI Business Solutions, Inc., License: Demo, Price: USD $99.95, File Size: 1.6 MB
Platform: Windows, Linux, Unix
Task management systems are now widely used in large organizations, and they require a thorough, systematized approach to implementation and deployment. In the SMB market, however, systems such as HelpDesk, ServiceDesk or TaskManager are very rare, because of the high cost of the software and the complexity of configuration and customization. 7 reasons for choosing IPI.MANAGER: 1....
Category: Business & Finance
Publisher: IPI Business Solutions, Inc., License: Demo, Price: USD $599.95, File Size: 1.6 MB
Platform: Windows, Linux, Unix
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License: All | Free