Free Downloads: Manage Service Call Software

ServiceShell is a user-defined Windows service manager. With ServiceShell, you can register your normal application program as a service and manage it easily.

ServiceShell is a user-defined Windows Service manager. With ServiceShell, you can register your normal application program as a Service and Manage it easily. Once your application program changed to the Service by ServiceShell, it will be started at boot time (before log-in) and stay running even if the Windows session being ended. ServiceShell controls each...

Category: Utilities
Publisher: UInterface, License: Shareware, Price: USD $34.00, File Size: 400.1 KB
Platform: Windows

FDI PC 2 Phone is the internet telephone calling service that lets you call from anywhere to anywhere at a fraction of what the telephone company charges.

FDI PC 2 Phone is the internet telephone calling Service that lets you Call from anywhere to anywhere at a fraction of what the telephone company charges.

Using VoIP (Voice over IP) your telephone Call is carried over broadband internet instead of the traditional telephone lines.
- Cheap calls to worldwide
- Free calling features
- Itemized...

Category: Internet / Communications
Publisher: FDITEL, License: Freeware, Price: USD $0.00, File Size: 4.6 MB
Platform: Windows

SmartCallMonitor is the easy-to-use calling and monitoring software for TAPI capable hardware like a telephone system or an ISDN card. Use your Outlook contacts for reverse lookup or request automatically an online service.

SmartCallMonitor is the easy-to-use calling and monitoring Software for TAPI capable hardware like a telephone system or an ISDN card. It automatically tries to match incoming phone calls with data stored in your MS-Outlook contacts to provide information about the caller (e.g. name, address etc.). Information will be shown in a clearly arranged datasheet. If SmartCallMonitor can not...

Category: Audio / MP3 Search Tools
Publisher: JAM Software GmbH, License: Freeware, Price: USD $0.00, File Size: 17.4 MB
Platform: Windows

Call Biller for Skype is a plug-in or add-ons for Skype.

Call Biller for Skype is a plug-in or add-ons for Skype. Call biller for skype is very useful to those who are using Skype credit calls frequently for Skype calling.

Call Biller for Skype has good features. Call Biller for Skype shows charges of every calls. Hence one can keep track of Call charges spent on any particular Skype User.
...

Category: Internet / Communications
Publisher: Narola Infotech, License: Demo, Price: USD $0.00, File Size: 814.0 KB
Platform: Windows

Download EVCSoft and get free calls.

Download EVCSoft and get free calls. You can make free calls from the Software installed on your computer. EVCSoft is a full featured Internet Voice- Video-Chat- SMS client for Windows that can be used to communicate with others on EVCSoft network (but not only) around the world, either in multi-user group conferences or in one-to-one private discussions. EVCSoft enable make calls from...

Category: Internet / Communications
Publisher: EVC Soft Ltd., License: Freeware, Price: USD $0.00, File Size: 2.1 MB
Platform: Windows

Program as Service by Eltima Software helps launch any program as service on a Windows computer, as if it was native Windows service. The functionality of Program as Service by Eltima Software is aimed to let you launch any program as Windows service. With this utility you can easily run application as service at system boot without starting a user session. It also lets you create, view, edit...

The functionality of Program as Service by Eltima Software is aimed to let you launch any program as Windows Service. With this utility you can easily run application as Service at system boot without starting a user session. It also lets you create, view, edit and Manage services on local and remote computers. And it is possible to handle multiple remote...

Category: Utilities / System Utilities
Publisher: Service Software, License: Shareware, Price: USD $79.95, EUR59.95, File Size: 5.9 MB
Platform: Windows

EASM supports & manages the official activities of ambulance corps.

EASM supports & manages the official activities of ambulance corps. It helps the ambulance Service providers to maintain their record with ease. The system is comprised of several modules that address a variety of activities.
EASM covers the aspects like
?Appointment
?Dispatch ambulance to attend appointment
?Manage Patient data
?Prepare report on the way (Run...

Category: Business & Finance / Applications
Publisher: 4Colordesign.com, License: Demo, Price: USD $0.00, File Size: 8.0 MB
Platform: Windows

For help desks or any type of call center. Quickly build a database to manage and track requests made by customers. Easily search the database of past problems and solutions. Output your data to reports, html pages or export to other software.

Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of Call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle,...

Category: Business & Finance
Publisher: CyberNiche Software, License: Shareware, Price: USD $149.00, File Size: 4.7 MB
Platform: Windows

This dialer phone lets you to choose the most convenient way of communicating for you.

This dialer phone lets you to choose the most convenient way of communicating for you. With no contracts, monthly fees, or hidden charges, you’ll save lots of money with it. Some of its features are: Internet Phone Service (PC 2 Phone Service), Calling Cards, Device to Phone Service, Mobile to Phone Service, Call Back and much more.

Category: Internet / Dial-up & Connectivity
Publisher: Singo Telecommunications Ltd., License: Freeware, Price: USD $0.00, File Size: 3.9 MB
Platform: Windows

cc-Modeler Lite is the ultimate, easy-to-use Erlang C tool - it simplifies the analysis of call center staffing requirements and service performance.

cc-Modeler Lite is the ultimate, easy-to-use Erlang C tool - it simplifies the analysis of Call center staffing requirements and Service performance. It uses the industry-standard Erlang C traffic model, as well as simulation. cc-Modeler is powerful and quick, with many features not found in other Erlang C calculators. It is suitable for any size of operation, from a help desk...

Category: Utilities / Misc. Utilities
Publisher: KoolToolz, License: Freeware, Price: USD $0.00, File Size: 14.7 MB
Platform: Windows

Rozmic Messenger is our entry level offering that is offered as a fully managed, hosted service.

Rozmic Messenger is our entry level offering that is offered as a fully managed, hosted Service. The Service provides everything needed to control and Manage instant messaging (IM) traffic for businesses with less than 100 users. Installing in minutes, it can Manage both internal and public IM traffic on your network. Using the Rozmic Messenger Service you can...

Category: Business & Finance / MS Office Addons
Publisher: Rozmic Wireless Ltd, License: Commercial, Price: USD $99.00, File Size: 5.1 MB
Platform: Windows

Bytefone is a voip system that offers cheap phone rates internationally and for certain countries you can call landline phones free of charge.

Bytefone is a voip system that offers cheap phone rates internationally and for certain countries you can Call landline phones free of charge. There are various ways of using the Service but the two main ones are to either download their voip Software and Call from your PC, or enter both phone numbers (your own and the destination number) into their website, Bytefone...

Category: Internet / Misc. Plugins
Publisher: Bytefone-V4.0.0.1, License: Freeware, Price: USD $0.00, File Size: 5.1 MB
Platform: Windows

A free service for your company.

A free Service for your company. Connect all your employees. Allows free internal calls.Local and international phone numbers for your customers to Call. Answer anywhere.Save money by making low cost high quality international calls. Call with iPhone, Android, laptops or high quality desktop phones.Answer calls from customers with a professional voice menu in a language of...

Category: Internet / Communications
Publisher: Sonetel, License: Shareware, Price: USD $1.90, File Size: 14.5 MB
Platform: Windows

ASLogger Call Recorder and Voice logger software has the ability to record multiple line types such as analog, proprietary digital PBX, T1/E1, ISDN, PRI, BRI, and VoIP lines.

ASLogger is a reliable, easy-to-use, easy-to-configure Call recording and Voice logging Software solution designed for small to large business environments. Our Call Recording and Voice logging Software has the ability to record multiple line types such as analog, proprietary digital PBX, T1/E1, ISDN, PRI, BRI, and VoIP lines. Browser based solution....

Category: Utilities / Misc. Utilities
Publisher: Ahmad Software Technologies, License: Shareware, Price: USD $0.00, File Size: 14.7 MB
Platform: Windows

You need to operate your service department at peak efficiency, and that means being in control.

You need to operate your Service department at peak efficiency, and that means being in control. Service Accent from VCI will help you make your Service easier to Manage. Service Accent manages and simplifies field Service, contract administration, preventative maintenance, stock, purchasing, billing and order processing. You can share customers,...

Category: Business & Finance / Database Management
Publisher: Vantage Computing Ltd, License: Shareware, Price: USD $0.00, File Size: 0
Platform: Windows

Calculate the optimum number of customer service points (staff) to minimize costs for your business. Identify the impact of changes in service staff, the number of customers waiting, their average waiting time, and service point (staff) utilization.

The Queuing Model will calculate the optimum number of customer Service points (staff) to minimize costs for your business. It considers the average arrival rate of customers, the average customer Service rate, the cost to the business of customer waiting time (customer dissatisfaction), and the cost to operate customer Service points. Queuing models are used extensively in...

Category: Business & Finance / Applications
Publisher: David Morcom, License: Shareware, Price: USD $27.00, File Size: 151.0 KB
Platform: Unknown

The basic element of the Close Support application set is the Service Desk, a Windows application used by support or customer service personnel to manage service requests, incident reports and administration tasks.

The basic element of the Close Support application set is the Service Desk, a Windows application used by support or customer Service personnel to Manage Service requests, incident reports and administration tasks. The free to use Express Edition of the Service Desk provides for management of organisations, people, tasks and calls and is ideally suited to any...

Category: Internet / Email
Publisher: Close Fit Software Limited, License: Freeware, Price: USD $0.00, File Size: 3.4 MB
Platform: Windows

BHcall is the most convenient way to call abroad.

BHcall is the most convenient way to Call abroad. Talk to your family, friends or business colleagues in Arabian Gulf Countries and worldwide. Buy login cards in your country now or buy credit using your credit card ( Visa, Master Card, American Express ) and enjoy this PC 2 Phone Service.

Calling landline in t he Middle East never been cheaper then the rate we offer...

Category: Internet / Communications
Publisher: Fakhroo web group, License: Freeware, Price: USD $0.00, File Size: 1.4 MB
Platform: Windows

EasyErlang© is a feature-rich yet very easy to use staffing calculator and planning tool for call centers, help desks and virtually any telephone and email contact centers.

EasyErlang© is a feature-rich yet very easy to use staffing calculator and planning tool for Call centers, help desks and virtually any telephone and email contact centers. It analyzes customer telephone Call traffic, calculates how many customer Service representatives (CSRs) and telephone lines are needed to provide satisfactory level of Service, and displays...

Category: Business & Finance / Business Finance
Publisher: Diagnostic Strategies, License: Shareware, Price: USD $0.00, File Size: 0
Platform: Windows

Rozmic Mobile Messenger is our entry level offering that is offered as a fully managed, hosted service.

Rozmic Mobile Messenger is our entry level offering that is offered as a fully managed, hosted Service. The Service provides everything needed to control and Manage instant messaging (IM) traffic for businesses with less than 50 users. Installing in minutes, it can Manage IM on your Windows Mobile phone. Using the Rozmic Mobile Messenger Service you can...

Category: Internet / Chat
Publisher: Rozmic Wireless Ltd, License: Commercial, Price: USD $99.00, File Size: 5.1 MB
Platform: Unknown

Call List Scrubber is a simple to use tool designed to help anyone comply with Federal and State Do Not Call Laws.

Call List Scrubber is a simple to use tool designed to help anyone comply with Federal and State Do Not Call Laws. Unlike Call list scrubbing services, Call List Scrubber is a Software program you install on your computer. Pay for Call List Scrubber once and then use it as often as you want!

Category: Home & Education / Miscellaneous
Publisher: Tarver Program Consultants, Inc., License: Shareware, Price: USD $79.00, File Size: 4.4 MB
Platform: Windows

rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.

This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters, taking...

Category: Business & Finance
Publisher: rapidHelp Software, License: Freeware, Price: USD $0.00, File Size: 45.0 MB
Platform: Windows

CommitCRM™ helps you manage your customers better, resolve service tickets faster, accurately track hardware and software assets, easily handle service contracts, capture more billable time, manage sales opportunities, sync with Outlook®, d

CommitCRM™ helps you Manage your customers better, resolve Service tickets faster, accurately track hardware and Software assets, easily handle Service contracts, capture more billable time, Manage sales opportunities, sync with Outlook®, dispatch technicians better, offer a Customer Web Portal.

Category: Business & Finance / Project Management
Publisher: Commit Business Solutions ltd., License: Shareware, Price: USD $0.00, File Size: 12.6 MB
Platform: Windows

Active CallerID is a powerful full-featured Caller ID detection software that will turn your PC into an advanced Caller ID device.

Active CallerID is a powerful full-featured Caller ID detection Software that will turn your PC into an advanced Caller ID device. It uses your MODEM and Caller ID Service provided by your local phone company in order to identify who's calling. Active CallerID has its own built-in Address Book that will keep your contacts in one place where they will always be easily...

Category: Utilities
Publisher: SoftRM, License: Shareware, Price: USD $12.95, File Size: 2.2 MB
Platform: Windows

CallerID Monitor is a powerful full-featured Caller ID detection software that will turn your PC into advanced Caller ID device. Identify callers using CallerID Monitor before you answer to call. It uses your modem or ISDN adapter and Caller ID service

CallerID Monitor is a powerful full-featured Caller ID detection Software that will turn your PC into advanced Caller ID device. Identify callers using CallerID Monitor before you answer to Call. It uses your modem or ISDN adapter and Caller ID Service provided by your local phone company in order to identify who's calling. You can use CallerID Monitor while you're online....

Category: Internet / Communications
Publisher: ST-Tools, License: Commercial, Price: USD $19.95, File Size: 921.6 KB
Platform: Unknown