Free Downloads: Outbound Customer Service Call Script

The caller pays for each Minue to 0.

The caller pays for each Minue to 0.14 euro. The Service Call number is one limits durable telephone number. The running time determines the user: It can be adjusted from 1 hour to 3 month, afterwards the caller hears: ?No connection under this number?. The Service Call number continues to lead hidden in the background on the normal telephone number To which...

Category: Internet / SMS
Publisher: SiP-Home.net, License: Freeware, Price: USD $0.00, File Size: 3.0 KB
Platform: Windows

Calculate the optimum number of customer service points (staff) to minimize costs for your business. Identify the impact of changes in service staff, the number of customers waiting, their average waiting time, and service point (staff) utilization.

The Queuing Model will calculate the optimum number of Customer Service points (staff) to minimize costs for your business. It considers the average arrival rate of customers, the average Customer Service rate, the cost to the business of Customer waiting time (Customer dissatisfaction), and the cost to operate Customer Service points....

Category: Business & Finance / Applications
Publisher: David Morcom, License: Shareware, Price: USD $27.00, File Size: 151.0 KB
Platform: Unknown

EasyErlang© is a feature-rich yet very easy to use staffing calculator and planning tool for call centers, help desks and virtually any telephone and email contact centers.

EasyErlang© is a feature-rich yet very easy to use staffing calculator and planning tool for Call centers, help desks and virtually any telephone and email contact centers. It analyzes Customer telephone Call traffic, calculates how many Customer Service representatives (CSRs) and telephone lines are needed to provide satisfactory level of Service,...

Category: Business & Finance / Business Finance
Publisher: Diagnostic Strategies, License: Shareware, Price: USD $0.00, File Size: 0
Platform: Windows

Officegenie is an advanced Call Tracking and Customer Data Management System from the house of Softlogic Innovations.

Officegenie is an advanced Call Tracking and Customer Data Management System from the house of Softlogic Innovations. The software is best suited for Product/Service Departments, Market Surveys, Product/Service Telemarketing Teams and Day to day Call Tracking in an office.

Category: Business & Finance / MS Office Addons
Publisher: Softlogic Innovations Pvt. Ltd., License: Shareware, Price: USD $29.95, File Size: 34.0 MB
Platform: Windows

StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters. A customer service ticket is created for every work task from reviewing a document to taking a telephone message.

StromaSoft CRM Customer Service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. If your...

Category: Business & Finance
Publisher: StromaSoft Ltd, License: Shareware, Price: USD $199.00, File Size: 14.3 MB
Platform: Windows

Outbound call centre software for individuals and call centres located anywhere in the world that need to make telephone calls to Canadian residents and businesses.

Outbound Call centre software for individuals and Call centres located anywhere in the world that need to make telephone calls to Canadian residents and businesses. The software lets you search through an online telephone directory and Call everyone on the search result using your computer and a voice modem or internet phone. You can also import your own lists in CSV...

Category: Internet / SMS
Publisher: Voicenette Communications, License: Freeware, Price: USD $0.00, File Size: 1.9 MB
Platform: Windows

A Windows free SIP IP PBX software.

A Windows free SIP IP PBX software. It is very easy to use and deploy, with powerful features like:ACD, Auto Attendant, Call Park, Ring Group, Conference, Call Pickup Group, Auto Outbound Dialer, Database CDR report, Database PBX Status Report. It supports SIP extensions, SIP accounts, inbound and Outbound calls, and customized dial plans. With new plugin feature,...

Category: Internet / Communications
Publisher: PCBest Networks, License: Freeware, Price: USD $0.00, File Size: 4.0 MB
Platform: Windows

RedHorse CRM is a state-of-the-industry premises-based customer relationship management solution (CRM).

RedHorse CRM is a state-of-the-industry premises-based Customer relationship management solution (CRM). Our expert development team looked at the leading products in the industry and created a robust system that is affordable, can scale to unlimited growth of a company, and is customizable at all levels to meet the needs of essentially any company.

Main features:

Category: Business & Finance / Business Finance
Publisher: RedHorse Systems, License: Shareware, Price: USD $120.00, File Size: 48.7 MB
Platform: Windows

For help desks or any type of call center. Quickly build a database to manage and track requests made by customers. Easily search the database of past problems and solutions. Output your data to reports, html pages or export to other software.

Request Tracker is a database system that allows you to store and retrieve all pertinent information about Customer requests. An ideal solution for help desks of any type of Call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you...

Category: Business & Finance
Publisher: CyberNiche Software, License: Shareware, Price: USD $149.00, File Size: 4.7 MB
Platform: Windows

MSCExec allows you to call OS command or launch an application right from your script. You can set parameters for the call and check results.

MSCExec allows you to call OS command or launch an application right from your script. You can set parameters for the call and check results.

Category: Software Development
Publisher: Miraplacid, License: Freeware, Price: USD $0.00, File Size: 688.0 KB
Platform: Windows

Kikotel provides a unique call experience to every customer wish to call, whether you want to call a mobile number or a landline, it will guarantee to you the best voice quality & the least cost worldwide.

Kikotel provides a unique Call experience to every Customer wish to Call, whether you want to Call a mobile number or a landline, it will guarantee to you the best voice quality & the least cost worldwide.

Download a free dialer (soft phone), configure it & make a Call.

Category: Internet / Communications
Publisher: VaxSoft Inc., License: Freeware, Price: USD $0.00, File Size: 4.0 MB
Platform: Windows

MSCExec allows you to call OS command or launch an application right from your script. You can set parameters for the call and check results.

MSCExec allows you to call OS command or launch an application right from your script. You can set parameters for the call and check results.

Category: Software Development
Publisher: Miraplacid, License: Shareware, Price: USD $58.95, File Size: 120.9 KB
Platform: Linux

mioot Live chat software an expert in live chat, live help, live support, Online Free Live chat software offer live customer support for your business. Try FREE Live Chat Software for websites & Call Center to enable live chat service.

miootLive chat software an expert in live chat, live help, live support, Online chat software offer live Customer support solutions. Live help support software tool which captures the visitor's info on a real time basis and provides opportunity to initiate a live help communication channel with the visitor to your web site. Try FREE Live Chat Software for websites to enable live chat...

Category: Internet / Chat
Publisher: Mioot Live Chat Software, License: Shareware, Price: USD $9.00, File Size: 1.4 MB
Platform: Windows

ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments.

ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, Call centers, Customer support centers and ICT departments. It is designed to provide a complete support solution, to streamline helpdesk processes.
ActiveXperts HelpDesk System helps you to increase Customer satisfaction and reduce Customer downtime. It...

Category: Business & Finance / Applications
Publisher: ActiveXperts Software, License: Shareware, Price: USD $1195.00, File Size: 4.3 MB
Platform: Windows

Image Verification code and script to facilitate Human verifications on any of your webpage in any programming language!!!!

Who needed CIS Image Verification code and Script: Online Forums, Online Feedback forms, Online Request form etc... Spammers, Automated scripts may post any text related, unrelated on your pages. Stopping them doing so is hard by normal programming efforts and is necessary! For an example think you have a kids related forum and how terrible it is having a post with a link to a porn...

Category: Web Authoring / CGI Programming Tools
Publisher: Cyber Infrastructure Private Limited, License: Freeware, Price: USD $0.00, File Size: 36.5 KB
Platform: Windows, Mac, Linux

cc-Modeler Professional call center software simplifies staffing, scheduling and optimizing service in your call center - no matter whether it is large or small.

cc-Modeler Professional Call center software simplifies staffing, scheduling and optimizing Service in your Call center - no matter whether it is large or small.

Features:
- Identify your staffing needs for each period throughout the day.
- Handle multiple shifts and planned breaks, so that you can optimize agent schedules.
- Provide detailed...

Category: Business & Finance / Business Finance
Publisher: Belgrave Park Pty Ltd, License: Shareware, Price: USD $89.00, File Size: 14.7 MB
Platform: Windows

rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.

This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters, taking...

Category: Business & Finance
Publisher: rapidHelp Software, License: Freeware, Price: USD $0.00, File Size: 45.0 MB
Platform: Windows

Q-Max is a powerful day-to-day management tool that allows Contact Centre Managers to calculate, in advance, the number of staff required to respond to customer demand.

Q-Max is a powerful day-to-day management tool that allows Contact Centre Managers to calculate, in advance, the number of staff required to respond to Customer demand. This means the Contact Centre can be run proactively ensuring maximum Call handling during times of high demand and providing efficient Customer Service while avoiding Call peaks and troughs.

Category: Software Development / Management & Distribution
Publisher: Q-Max Systems Ltd, License: Demo, Price: USD $0.00, File Size: 2.2 MB
Platform: Windows

EasyDesk Helpdesk is a simple call logging utility for small support centres and others. It is designed primarily to be quick and easy to use. A fully working version can be downloaded from the Download page. Registration costs just $49.0

EasyDesk Helpdesk is a simple Call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use. A fully working trial version can be downloaded from the Download page. Registration costs just $49.0 Multiple suppoprt staff may share access to a common database hosted on a network resource or simply use the database on a local drive....

Category: Business & Finance
Publisher: Ziggyred Software, License: Shareware, Price: USD $49.00, File Size: 4.8 MB
Platform: Windows

goShort URL Clone Script allows you to have a URL shortening service under your own domain.

goShort URL Clone Script allows you to have a URL shortening Service under your own domain.goShort Clone Script is Much More Than Just a URL Shortner. This is a Script for Your Own Link Directory, member Site and ?Top 10, 25 or 50? Link Charts. Far Too Many Features and Benefits To List In The Headline.

Category: Security & Privacy / Other
Publisher: AdikitEU, Inc., License: Shareware, Price: USD $19.95, File Size: 2.0 KB
Platform: Windows

For Businesses that already have office phone systems
PrettyMay Skype PBX Gateway can be used as a Skype trunking solution for your existing PBX phone systems, it enables all business to make and receive Skype calls without breaking the existing p

For Businesses that already have office phone systems
PrettyMay Skype PBX Gateway can be used as a Skype trunking solution for your existing PBX phone systems, it enables all business to make and receive Skype calls without breaking the existing phone systems, simply add several Skype inbound and Outbound lines to route SkypeIn calls into your phone system, and make cheap Skypeout...

Category: Internet / Communications
Publisher: PrettyMay Inc., License: Demo, Price: USD $0.00, File Size: 19.0 KB
Platform: Windows

For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. The request may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling.

For Easy Customer Service and Support. This software manages the Customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank,...

Category: Business & Finance
Publisher: kosmos BOS, License: Shareware, Price: USD $99.00, File Size: 9.3 MB
Platform: Windows

ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package.

ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve Customer issues quickly, thereby delivering superior Customer support and taking Customer satisfaction...

Category: Business & Finance / Applications
Publisher: AdventNet Inc, License: Freeware, Price: USD $0.00, File Size: 31.3 MB
Platform: Windows, Linux

ASP PHP based live customer support web chat script source code helps webmaster clients site visitors provides business solutions software set up online meeting interaction secure conversation improve clients satisfaction productivity trust

Download ASP PHP Live Customer Support Web Chat Script source code which offer secure and fast connection between clients and support executives for conversation, chat, messaging and online conference. It provides complete business solution technical information product details to webmasters, client and site visitors along with many customizable options to fit with Customer...

Category: Internet
Publisher: Live Chat Online, License: Demo, Price: USD $99.00, File Size: 1.2 MB
Platform: Windows

The basic element of the Close Support application set is the Service Desk, a Windows application used by support or customer service personnel to manage service requests, incident reports and administration tasks.

The basic element of the Close Support application set is the Service Desk, a Windows application used by support or Customer Service personnel to manage Service requests, incident reports and administration tasks. The free to use Express Edition of the Service Desk provides for management of organisations, people, tasks and calls and is ideally suited to any...

Category: Internet / Email
Publisher: Close Fit Software Limited, License: Freeware, Price: USD $0.00, File Size: 3.4 MB
Platform: Windows