Free Downloads: Sample Call Center Calls

Terrasoft Call Center provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.

Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing Calls, redirecting incoming Calls to selected Terrasoft CRM users, process Calls from different contacts according to the established rules.

Category: Business & Finance
Publisher: Terrasoft CRM Software, License: Demo, Price: USD $2490.00, File Size: 9.9 MB
Platform: Windows

This solution was especially developed for working with salesforce.

This solution was especially developed for working with salesforce.com - requires Professional, Enterprise, Unlimited or Developer Edition.

Features:

- Integration of the salesforce Call Center adapter and SoftPhone version 3
- Click and Dial - just click on the phone icon which is added to each phone number, use the SoftPhone to dial or the...

Category: Internet / Communications
Publisher: Mirage Computer Systems GmbH, License: Shareware, Price: USD $126.52, File Size: 24.8 MB
Platform: Windows

SkypeCap - captures and records audio calls made from Skype for Mac OS X. SkypeCap saves audio calls in MP4-AAC format to your Mac. Use SkypeCap to record your call now. Share the file created by SkypeCap later. Save important calls forever.

SkypeCap, a software program for your Macintosh computer, captures and records audio Calls made from Skype. SkypeCap saves audio Calls in MP4-AAC format to your Mac. Have you ever missed a conference Call? Have you ever tried to take notes during a phone Call and found it hard to keep up with the conversation? Have you ever wished you could remember what your...

Category: Internet / Internet Phone and Teleconferencing
Publisher: SkypeCap, License: Shareware, Price: USD $39.95, USD39.95, File Size: 2.3 MB
Platform: Mac

Would you like to record phone calls ? Red Call Recorder 1.1 is the perfect way ! this a must have tool: record, edit and save many hours of phone calls to a common compressed wave file (up tp 1.1KBps) - all with just a click of your mouse.

Would you like to record phone Calls ? 'Red Call Recorder 1.1' is the perfect way. When accepting a Call, this program will immediately recognize the caller, than just click the button and start recording. You can pause, or continue recording, all in real time! Also, you can PreScreen the Call, this will allow the Call to be heard by a third party- on speaker...

Category: Audio
Publisher: Teley, License: Shareware, Price: USD $22.50, File Size: 920.8 KB
Platform: Windows

Call Biller for Skype is a plug-in or add-ons for Skype.

Call Biller for Skype is a plug-in or add-ons for Skype. Call biller for skype is very useful to those who are using Skype credit Calls frequently for Skype calling.

Call Biller for Skype has good features. Call Biller for Skype shows charges of every Calls. Hence one can keep track of Call charges spent on any particular Skype...

Category: Internet / Communications
Publisher: Narola Infotech, License: Demo, Price: USD $0.00, File Size: 814.0 KB
Platform: Windows

Save up to 95% on your calls International Calls.

Save up to 95% on your Calls International Calls. iFoneDiamond PC to Phone dialer is a fantastic way to slash the cost of your international phone Calls right from your desktop. It's free to download, easy to use and delivers you excellent Call quality, all at Call rates up to 95% cheaper than your regular operator!

No roaming charges.

Category: Internet / Communications
Publisher: iFoneDiamond, License: Freeware, Price: USD $0.00, File Size: 1.9 MB
Platform: Windows

An advanced, yet simple-to-use telephone tware answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, and others.

An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: Call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording. Advanced Call Center can send Call notifications to your pager and voice...

Category: Internet
Publisher: Pingram Software, License: Shareware, Price: USD $39.95, File Size: 2.3 MB
Platform: Windows

Automatically schedule up to 25 doctors to 5 daily calls each day for up to a year with Excel. Call preferences and qualifications are combined with doctor availability and call history each day to randomly select who is assigned to each call.

Automatically schedule up to 100 doctors to 10 daily Calls each day for up to a year with Excel. Call preferences and qualifications are combined with doctor availability and Call history each day to randomly select who is assigned to each Call. Holiday and weekend Calls, as well as weekday Calls are evenly and fairly distributed to all of your doctors...

Category: Business & Finance
Publisher: Shift Schedules, License: Shareware, Price: USD $299.00, File Size: 2.3 MB
Platform: Windows

Call Center Software to manage campaigns and monitor Agents. Features auto pacing; maintain drop rate threshold to satisfy FTC requirement; live-call whisper coaching; real time call center visibility and reports; predictive dialer or auto dialer

Call Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Statistical reporting helps you meet Safe Harbor FTC requirement for collecting and maintaining dropped-Call reports, providing protection from prosecution for occasional, accidental...

Category: Business & Finance / Database Management
Publisher: Voicent Communications, Inc, License: Freeware, Price: USD $0.00, File Size: 367.0 KB
Platform: Windows

Axon is a virtual PBX designed to manage calls within a business or call center environment. Any business can implement this scalable PBX solution with only an existing PC which connects to phone lines and extensions using VoIP technology.

Axon is a virtual PBX designed to manage Calls within a business or Call Center environment. Any business, whether small or large, can now implement a scalable PBX solution with an existing PC which connects to phone lines and extensions using VoIP technology. Offering all the normal features of a traditional PBX such as allowing internal or external Calls and more...

Category: Business & Finance
Publisher: NCH Swift Sound Software, License: Freeware, Price: USD $0.00, File Size: 323.2 KB
Platform: Windows, ME, NT 4.x, XP, 2000, 2003, Vista

Phone recorder, Voice Mail center, professional log, forward calls to e-mail, a personal web-site, a personalized answering mode and a different alert sign for each caller, Hidden Service, flags and priority for each call.. and much more... try it!

Phone recorder and Voice Mail Center: Phone Recorder Plus 1.1 is a software allows you recording many hours of phone Calls and save them into professional log. also, Phone Recorder Plus supports with full answering machine features. general point: Automatically records incoming Calls, Records outgoing Calls, Complete 'Answering machine' software, Professional...

Category: Utilities
Publisher: Teley, License: Shareware, Price: USD $49.00, File Size: 1.4 MB
Platform: Windows

PrettyMay Call Recorder for Skype (PMCRS) is a powerful Skype add on, which allows you to record skype calls on Windows easily.

PrettyMay Call Recorder for Skype (PMCRS) is a powerful Skype add on, which allows you to record skype Calls on Windows easily. Besides the Call recording funtions built in, PMCRS offer many features as following: 1, Call Recording. Record Skype Calls / conference Calls, saving Skype Call records in MP3 files with stereo / mono optional. 2, Skype...

Category: Internet / SMS
Publisher: PrettyMay Inc., License: Freeware, Price: USD $0.00, File Size: 2.5 MB
Platform: Windows

Go4Customer Call Recording Machine records all the important calls to your Hard Disk manually with a push of button.

Go4Customer Call Recording Machine records all the important Calls to your Hard Disk manually with a push of button. It stores the files in .wav format with time and date and can be renamed by user, it needs is Voice Modem. It can record phone conversations and monitor Call-Center agents. Save time and money managing your recordings. Easily save and review recorded...

Category: Utilities / System Utilities
Publisher: Cyber Futuristics India Pvt.Ltd., License: Shareware, Price: USD $14.95, File Size: 2.6 MB
Platform: Windows

Aniosoft iPhone Call List Transfer is a simple iPhone backup utility.

Aniosoft iPhone Call List Transfer is a simple iPhone backup utility. I say simple because it can only do one thing, and that is to show you the list of all your Calls. When you launch the application, it will find your iPhone (as long as it is connected via the USB cable) and it will then display a list of all your Calls. The list shows the time of the Call, the...

Category: Utilities / Backup
Publisher: Aniosoft, Inc., License: Shareware, Price: USD $9.99, File Size: 1.0 MB
Platform: Windows

Phone call reminder lets you make Skype calls to any phone or Skype contact

Make Skype Calls at the date and time you select to remind yourself or others of important events you don't want to forget. Use a computer voice with text you enter or a sound file for messages. Allows you to Call daily, weekdays, weekends, one time. Call yourself at work for breaks, meeting times, doctor appointments. Can also be used to remind yourself of birthdays, early...

Category: Internet / Communications
Publisher: Tekware, License: Shareware, Price: USD $25.00, EUR22.4, File Size: 938.0 KB
Platform: Windows

Are you bothered with unwanted phone call ? not anymore ! Set filters for incoming phone calls. Use categorized answering modes - such as: hanging up, personalized greetings etc... Free trial.

Are you bothered with unwanted phone Calls ? not anymore ! just set filters for incoming phone Calls.. use categorized answering modes - such as: hanging up, personalized greetings etc... All based on caller ID. filter your incoming Calls so that all your unwanted Calls will go unnoticed. general points: Blocks unwanted phone Calls. Play specific greeting for...

Category: Utilities
Publisher: Teley, License: Shareware, Price: USD $22.50, File Size: 1.3 MB
Platform: Windows

AthTek Skype Recorder concentrates on providing best quality Skype calls recording services. It performs as HD video recorder and audio recorder in the Skype call. Both private and commercial uses are supported.

AthTek Skype Recorder concentrates on providing best quality Skype Calls recording services. It works on Windows XP, Vista, Win7 and Win8. It can be used as an automatic answer machine or a parental control tool with its advanced settings. It has been awarded as THE BEST SKYPE RECORDER by thousands of users. If you are looking for a solution to easily record Skype Calls in...

Category: Internet / Chat
Publisher: skype-record.com, License: Shareware, Price: USD $29.95, EUR25, File Size: 5.6 MB
Platform: Windows

Rander is CTI software integrated with Panasonic PBX. Your company can work far more effectively with Rander as it gives you basic CTI call center functionality.

Rander is CTI software integrated with Panasonic PBX. Rander brings together the two main communication tools: the computer and the telephone. With Panasonic PBX and Rander working together, PC and telephone work as one device. Your company can work far more effectively with Rander as it gives you a basic Call Center functionality. Your employees can handle more Calls in...

Category: Business & Finance
Publisher: Ranat, License: Shareware, Price: USD $149.00, File Size: 2.4 MB
Platform: Windows

cc-Modeler Professional call center software simplifies staffing, scheduling and optimizing service in your call center - no matter whether it is large or small.

cc-Modeler Professional Call Center software simplifies staffing, scheduling and optimizing service in your Call Center - no matter whether it is large or small.

Features:
- Identify your staffing needs for each period throughout the day.
- Handle multiple shifts and planned breaks, so that you can optimize agent schedules.
- Provide...

Category: Business & Finance / Business Finance
Publisher: Belgrave Park Pty Ltd, License: Shareware, Price: USD $89.00, File Size: 14.7 MB
Platform: Windows

HD Call Recorder for Skype is a great tool for recording Skype calls.

HD Call Recorder for Skype is a great tool for recording Skype Calls.
It provides automatic or manual recording capabilities.
With this tool you can easily record Skype to Skype Calls, SkypeOut/SkypeIn Calls, Skype Conference Calls.
You can also choice to record different side.

Category: Internet / Communications
Publisher: HDsoft, License: Shareware, Price: USD $11.95, File Size: 1.0 MB
Platform: Windows

Capture and records video and audio calls made from Skype 5.x for Mac OS X. Use IMCapture to record your call now. Share the file created by IMCapture later. Save important calls forever.

Capture and record audio and video Calls made from Skype. Recorded audio Calls are saved as MP3, WMA or AAC files and video Calls as Quicktime Movies (MOV), MPEG4, MPEG, VOB, PSP, MPEG4, SWF and FLV. Calls can be replayed, shared, archived, or studied. SkypeCap is valuable for business, a practical tool for everyday and very easy to use. Get a free trial version of...

Category: Internet / Communications
Publisher: IMCapture, License: Shareware, Price: USD $49.95, USD49.95, File Size: 18.3 MB
Platform: Mac

IMCapture for Skype - captures and records video and audio calls made from Skype for Windows OS. Use IMCapture to record your call now. Share the file created by IMCapture later. Save important calls forever.

IMCapture for Skype captures and records audio and video Calls made from Skype. Recorded audio Calls are saved as MP3 audio files and video Calls as AVI. Calls can be replayed, shared, archived, or studied. SkypeCap is valuable for business, a practical tool for everyday and very easy to use. Get a free trial version of IMCapture for Skype today. Wouldn't you love to...

Category: Internet / Communications
Publisher: IMCapture, License: Shareware, Price: USD $49.95, File Size: 14.1 MB
Platform: Windows

PhoneCalc is an advanced call-centre calculator, with all the standard call-centre calculations such as Erlang-C, plus Mitan-C for abandoned calls, agent shrinkage calculations, several other queueing models.

PhoneCalc is an advanced Call-centre calculator, with all the standard Call-centre calculations such as Erlang-C, plus Mitan-C for abandoned Calls, agent shrinkage calculations, several other queueing models.

The summary display shows all the important statistics displayed within an easy-to-understand diagram of a simple Call-centre. The average number...

Category: Internet / Communications
Publisher: Mitan Ltd., License: Shareware, Price: USD $0.00, File Size: 0
Platform: Windows

PrettyMay Call Center for Skype (PMCCS) is a 100% software-based call center solution for Skype.

PrettyMay Call Center for Skype (PMCCS) is a 100% software-based Call Center solution for Skype. It allows small sized businesses to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), extension transferring, Call recording and personalized voicemail capabilities - and a lot more as well....

Category: Business & Finance / Applications
Publisher: PrettyMay Inc., License: Shareware, Price: USD $150.00, File Size: 5.5 MB
Platform: Windows

PrettyMay Call Recorder for Skype (PMCRS) is a powerful Skype add on, which allows you to record skype calls on Windows easily.

PrettyMay Call Recorder for Skype (PMCRS) is a powerful Skype add on, which allows you to record skype Calls on Windows easily.

Features:
- Record Skype Calls, Record conference Calls, saving them as MP3 or WAV files in a separate channel.
- Call recording duration for each coversation.

Category: Internet / Communications
Publisher: PrettyMay Team, License: Freeware, Price: USD $0.00, File Size: 5.5 MB
Platform: Windows