Free Downloads: Sample Of Scripts For Call Centers
Voicent's Call Center Manager is a powerful software tool for measuring and managing Call Centers.
Voicent's Call Center Manager is a powerful software tool for measuring and managing Call Centers. Use it to:
- Manage Agent Performance Quality
- Easy Call monitoring and recording, "whisper coaching" capability enables live-Call agent coaching and training that is inaudible to customers; real-time reporting of activity and...
Category: Internet / Communications
Publisher: Voicent Communications, Inc., License: Shareware, Price: USD $2.50, File Size: 110.6 MB
Platform: Windows
EasyErlang© is a feature-rich yet very easy to use staffing calculator and planning tool for Call Centers, help desks and virtually any telephone and email contact Centers. It analyzes customer telephone Call traffic, calculates how many customer service representatives (CSRs) and telephone lines are needed to provide satisfactory level of service, and displays...
Category: Business & Finance / Business Finance
Publisher: Diagnostic Strategies, License: Shareware, Price: USD $0.00, File Size: 0
Platform: Windows
ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, Call Centers, customer support Centers and ICT departments. It is designed to provide a complete support solution, to streamline helpdesk processes.
ActiveXperts HelpDesk System helps you to increase customer satisfaction and reduce customer downtime. It helps you...
Category: Business & Finance / Applications
Publisher: ActiveXperts Software, License: Shareware, Price: USD $1195.00, File Size: 4.3 MB
Platform: Windows
Comprehensive trouble ticket tracking software for help desks and call centers.
Comprehensive trouble ticket tracking software for help desks and Call Centers. User-friendly interface offers, dashboard view, customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking,...
Category: Business & Finance / Applications
Publisher: ScriptLogic (Pittsburgh PA Office), License: Demo, Price: USD $995.00, File Size: 54.7 MB
Platform: Windows
Slide Show with pix taken from Health centers.
Slide Show with pix taken from Health Centers. Health Centers offer several top class services, shown in this slide show. Take a look at this screen saver featuring some relaxing images from top health Centers. It may help You to relax and want to be there
Category: Desktop Enhancements / Screensavers
Publisher: Centri Benessere Italia, License: Freeware, Price: USD $0.00, File Size: 1.9 MB
Platform: Windows
Shareware
VaxVoIP SIP SDK gives you important tools and software to create, set up, and adjust VoIP Call recording systems that use SIP. You can download example apps and code to help you understand how to do it. VaxVoIP Call Recording SIP SDK includes tools, demo applications, Sample code, and software components to speed up the development of SIP (Session Initiation Protocol)...
Category: Internet / Communications
Publisher: VaxSoft, License: Shareware, Price: USD $1280.00, File Size: 23.7 MB
Platform: Windows
The Electronic Log Book is designed for shifting workers in 24/7 facilities like accommodation Centers, aged care Centers, child care Centers, factories, hospitals. The Electronic Log Book overcomes the limitation of a paper log book. Makes it easy for people to enter information in a chronological fashion, in the form of short-stamped text messages and optional files...
Category: Business & Finance / Business Finance
Publisher: Shaw Technologies, License: Shareware, Price: USD $20.00, File Size: 4.9 MB
Platform: Windows
VaxVoIP Server SDK provides tools, demo application, Sample codes and software components to accelerate the development of SIP (Session Initiation Protocol) based VoIP Servers and IP PBX systems for Banking, calling card companies, Call Centers and long distance telephony companies. HIGHLY CUSTOMIZABLE SOLUTION VaxVoIP Server SDK (Software Development Kit). It contains...
Category: Internet / Communications
Publisher: VaxSoft, License: Shareware, Price: USD $840.00, File Size: 28.8 MB
Platform: Windows
With Vbs2Exe you can compile your Scripts to standalone executables, the easy to use interface provides a simple way to protect your Scripts before you distribute them to your clients. The builtin extended commandset gives easy access to some very usefull methods, including some API calls and the possibility to get special folder locations like "Desktop dir" etc. The included...
Category: Software Development
Publisher: Enkeladress Software, License: Shareware, Price: USD $9.00, File Size: 1.8 MB
Platform: Windows
Crib Sheet is a server application for companies where operators at workstations need fast access to stock texts or graphics. For example... Where medical staff need to paste stock texts into Meditech software. Where tele-sales staff need to view Scripts. Where operators need to view graphics, drawings or texts, at help or support Centers. Fast access is achieved by...
Category: Internet / Misc. Servers
Publisher: M8 Software(UK), License: Freeware, Price: USD $0.00, File Size: 4.5 MB
Platform: Windows, Other
cc-Modeler Lite is the ultimate, easy-to-use Erlang C tool - it simplifies the analysis of Call center staffing requirements and service performance. It uses the industry-standard Erlang C traffic model, as well as simulation. cc-Modeler is powerful and quick, with many features not found in other Erlang C calculators. It is suitable for any size of operation, from a help desk right...
Category: Utilities / Misc. Utilities
Publisher: KoolToolz, License: Freeware, Price: USD $0.00, File Size: 14.7 MB
Platform: Windows
4PSA VoipNow is the leading Linux IP PBX server software for Hosting and Internet Telphony Service Providers, Call Centers, SMB's and residential users. With multi-tenant software architecture 4PSA VoipNow delivers hosted PBX services or can be used as a standalone PBX server in a company office. 4PSA VoipNow Express free edition offers standard PBX features and supports up to ten...
Category: Internet / SMS
Publisher: Rack-Soft SRL, License: Freeware, Price: USD $0.00, File Size: 3.0 KB
Platform: Linux
Shareware
ITestBot is an interface automation testing software. It allows to create Scripts to test interface of software systems just like human testers would do it. ITestBot does not just emulate mouse clicks or button clicks, the ITestBot allows user to specify some image Sample to be found n the screen and do some action with this Sample. For instance, it can find image...
Category: Software Development / Debugging
Publisher: AKS-Labs, License: Shareware, Price: USD $70.00, File Size: 1.6 MB
Platform: Windows
Call Biller for Skype is a plug-in or add-ons for Skype.
Call Biller for Skype is a plug-in or add-ons for Skype. Call biller for skype is very useful to those who are using Skype credit calls frequently for Skype calling.
Call Biller for Skype has good features. Call Biller for Skype shows charges of every calls. Hence one can keep track of Call charges spent on any particular Skype User.
...
Category: Internet / Communications
Publisher: Narola Infotech, License: Demo, Price: USD $0.00, File Size: 814.0 KB
Platform: Windows
Shareware
ActiveX component to Call VBScript functions directly from your source code without invoking WSH, CSCRIPT or WSCRIPT. Use the function result directly. Set function timeout and catch exception errors. The component is thread-safe, so you can use it in any multi-threading environment. Samples included for Visual Basic, Visual Basic .NET, Visual C++, Visual C# .NET, ASP, ASP .NET and...
Category: Software Development / Components & Libraries
Publisher: ActiveXperts Software, License: Shareware, Price: USD $295.00, File Size: 3.3 MB
Platform: Windows
Deliver workload forecasts. Best suited for Call Centers and staff managers (retail, restaurants, hostels, ...). Too much staff and money is wasted. Too few staff and customers get mad. Scheduling optimization is a cornerstone of profitability. Get the right amount of staff at the right time through workload forecasting. Get customizable reports with hour, half-hour and...
Category: Business & Finance / Project Management
Publisher: lokad.com, License: Freeware, Price: USD $0.00, File Size: 573.4 KB
Platform: Windows
Implement a professional voice response system into your business quickly and efficiently.
Implement a professional voice response system into your business quickly and efficiently. CT Developer Studio helps you develop and host automated Call handling systems which can be tailored to individual needs. Develop complex IVR software or implement a simple inbound Call center, set up automatic dialing or create a fully automatic Call management system in Windows....
Category: Internet / SMS
Publisher: Pingram Software, License: Commercial, Price: USD $99.00, File Size: 45.8 MB
Platform: Windows
Answering Machine for scripting your own professional Call center business Scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis. With Dialgo Personal Call Center v2.0, you can program your computer to have spoken dialogues over your phone with full bloodied email...
Category: Internet / Communications
Publisher: Tim, License: Shareware, Price: USD $199.00, File Size: 4.4 MB
Platform: Unknown
Shareware
RoutineBot is an interface automation testing software, now can automatically test menus. It allows to create Scripts to test interface of software systems just like human testers would do it. The latest version supports Basic, Java, Pascal script languages. RoutineBot does not just emulate mouse clicks or button clicks, the RoutineBot allows user to specify some image Sample to...
Category: Software Development / Debugging
Publisher: AKS-Labs, License: Shareware, Price: USD $149.00, File Size: 1.6 MB
Platform: Windows
Luke Stackwalker is a C/C code profiler that runs on Windows.
Luke Stackwalker is a C/C code profiler that runs on Windows. It uses Call stack sampling to collect profile data, so no code instrumentation is required.
Luke Stackwalker can Sample the Call stack at an user-specified depth to not only provide a display of which functions in the program under test consume most CPU time, but it can also display a Call graph...
Category: Software Development / Misc. Programming
Publisher: Sami Sallinen., License: Shareware, Price: USD $0.00, File Size: 7.2 MB
Platform: Windows
Shareware employee planner program is suitable for all small and large scale organizations including Business firms, Call Centers, Help desks, Hotels, Transport services, Government sector, Healthcare Centers and many more similar organizations to manage overall working status of employees during working hours in efficient way. Advance employee planner software facilitates...
Category: Business & Finance / Business Finance
Publisher: Business utilities, License: Shareware, Price: USD $159.00, File Size: 4.7 MB
Platform: Windows
Call List Scrubber is a simple to use tool designed to help anyone comply with Federal and State Do Not Call Laws. Unlike Call list scrubbing services, Call List Scrubber is a software program you install on your computer. Pay for Call List Scrubber once and then use it as often as you want!
Category: Home & Education / Miscellaneous
Publisher: Tarver Program Consultants, Inc., License: Shareware, Price: USD $79.00, File Size: 4.4 MB
Platform: Windows
The caller pays for each Minue to 0.
The caller pays for each Minue to 0.14 euro. The service Call number is one limits durable telephone number. The running time determines the user: It can be adjusted from 1 hour to 3 month, afterwards the caller hears: ?No connection under this number?. The service Call number continues to lead hidden in the background on the normal telephone number To which Call numbers...
Category: Internet / SMS
Publisher: SiP-Home.net, License: Freeware, Price: USD $0.00, File Size: 3.0 KB
Platform: Windows
Shareware
SkypeCap, a software program for your Macintosh computer, captures and records audio calls made from Skype. SkypeCap saves audio calls in MP4-AAC format to your Mac. Have you ever missed a conference Call? Have you ever tried to take notes during a phone Call and found it hard to keep up with the conversation? Have you ever wished you could remember what your mother told you...
Category: Internet / Internet Phone and Teleconferencing
Publisher: SkypeCap, License: Shareware, Price: USD $39.95, USD39.95, File Size: 2.3 MB
Platform: Mac
Covered Call Calculator that calculates static and assigned returns based on stock price, Call strike and Call price. Also works backwards to find the stock price, Call strike or Call price in order to obtain a specific return.
Category: Business & Finance / Business Finance
Publisher: optiontradingpedia.com, License: Freeware, Price: USD $0.00, File Size: 23.0 KB
Platform: Windows, Mac, 2K, 2K3, Vista
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