Free Downloads: Service Call Management Software

The caller pays for each Minue to 0.

The caller pays for each Minue to 0.14 euro. The Service Call number is one limits durable telephone number. The running time determines the user: It can be adjusted from 1 hour to 3 month, afterwards the caller hears: ?No connection under this number?. The Service Call number continues to lead hidden in the background on the normal telephone number To which...

Category: Internet / SMS
Publisher: SiP-Home.net, License: Freeware, Price: USD $0.00, File Size: 3.0 KB
Platform: Windows

Officegenie is an advanced Call Tracking and Customer Data Management System from the house of Softlogic Innovations.

Officegenie is an advanced Call Tracking and Customer Data Management System from the house of Softlogic Innovations. The Software is best suited for Product/Service Departments, Market Surveys, Product/Service Telemarketing Teams and Day to day Call Tracking in an office.

Category: Business & Finance / MS Office Addons
Publisher: Softlogic Innovations Pvt. Ltd., License: Shareware, Price: USD $29.95, File Size: 34.0 MB
Platform: Windows

cc-Modeler Professional call center software simplifies staffing, scheduling and optimizing service in your call center - no matter whether it is large or small.

cc-Modeler Professional Call center Software simplifies staffing, scheduling and optimizing Service in your Call center - no matter whether it is large or small.

Features:
- Identify your staffing needs for each period throughout the day.
- Handle multiple shifts and planned breaks, so that you can optimize agent schedules.
- Provide...

Category: Business & Finance / Business Finance
Publisher: Belgrave Park Pty Ltd, License: Shareware, Price: USD $89.00, File Size: 14.7 MB
Platform: Windows

4PSA VoipNow is the leading Linux IP PBX server software for Hosting and Internet Telphony Service Providers, call centers, SMB's and residential users.

4PSA VoipNow is the leading Linux IP PBX server Software for Hosting and Internet Telphony Service Providers, Call centers, SMB's and residential users. With multi-tenant Software architecture 4PSA VoipNow delivers hosted PBX services or can be used as a standalone PBX server in a company office. 4PSA VoipNow Express free edition offers standard PBX features and...

Category: Internet / SMS
Publisher: Rack-Soft SRL, License: Freeware, Price: USD $0.00, File Size: 3.0 KB
Platform: Linux

Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests.

Call Centre is comprehensive, fast and easy to use support desk Software for businesses dealing with customers problems and Service requests. With Call Centre you can record and resolve problems, store information about your customers, organize teamwork, monitor your business performance and generate detailed reports. Call Centre will make your business more...

Category: Business & Finance / Applications
Publisher: T A Computing, License: Shareware, Price: USD $120.00, File Size: 3.9 MB
Platform: Windows, PDA

CDR Analysis & Investigation is Smart Solution for Call Records investigation. Smart way of investigation, reduce time consumption and provide results in short time by using ATS CDR Analysis Software

CDR Analysis & Investigation is Smart Solution for Call Records investigation. Smart way of investigation, reduce time consumption and provide results in short time by using ATS CDR Analysis Software. Through this you will analyze Call records, and get various types of desired reports in few minutes. CDR Analysis Software used by investigation/forensic departments...

Category: Utilities / File Compression
Publisher: ATS Bulk-ecommerce Solutions, License: Shareware, Price: USD $399.00, INR20000, File Size: 6.0 MB
Platform: Windows

FDI PC 2 Phone is the internet telephone calling service that lets you call from anywhere to anywhere at a fraction of what the telephone company charges.

FDI PC 2 Phone is the internet telephone calling Service that lets you Call from anywhere to anywhere at a fraction of what the telephone company charges.

Using VoIP (Voice over IP) your telephone Call is carried over broadband internet instead of the traditional telephone lines.
- Cheap calls to worldwide
- Free calling features
- Itemized...

Category: Internet / Communications
Publisher: FDITEL, License: Freeware, Price: USD $0.00, File Size: 4.6 MB
Platform: Windows

ATS Mobile CDR Analysis is Smart Solution for Mobile Call Records investigation. Smart way of investigation, reduce time consumption and provide results in short time by using ATS CDR Analysis Software.

ATS Mobile CDR Analysis is Smart Solution for Mobile Call Records investigation. Smart way of investigation, reduce time consumption and provide results in short time by using ATS CDR Analysis Software. Through this you will analyze Call records, and get various types of desired reports in few minutes. CDR Analysis Software used by investigation/forensic departments...

Category: Utilities / File Compression
Publisher: Ayush Tech Software, License: Shareware, Price: USD $40.00, INR3000, File Size: 6.0 MB
Platform: Windows

For help desks or any type of call center. Quickly build a database to manage and track requests made by customers. Easily search the database of past problems and solutions. Output your data to reports, html pages or export to other software.

Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of Call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle,...

Category: Business & Finance
Publisher: CyberNiche Software, License: Shareware, Price: USD $149.00, File Size: 4.7 MB
Platform: Windows

CDR Analysis is Smart Mobile data Analysis Solutions for Call Records. Easy to trace calls record & reduce time consumption and provide results in short time by using CDR Analysis Software

CDR Analysis is Smart Mobile data Analysis Solutions for Call Records. Easy to trace calls record & reduce time consumption and provide results in short time by using CDR Analysis Software. You will analyze Call records, and get various types of desired reports in few minutes. CDR Analysis Software used for investigation/forensic departments like police department,...

Category: Utilities / File Compression
Publisher: ATS Bulk-ecommerce Solutions, License: Shareware, Price: USD $249.00, File Size: 6.0 MB
Platform: Windows

Call Accounting System which compatible with any PBX, built-in hotel management module, 58 Tel.Bills for Pabx Billing feature, 20 bills for Hotels, support Hotel via RoomRack (Room is row, Date is column).

- A Call Accoungting System which is compatible with any PBX. The Call detail record (CDR) can be programmed after installation and multiple CDR format can be used at the same time. - Support both Serial interface and IP interface to Pbx. - Support any Call charge scheme and multiple Call charge schemes (one per each telephone Service provider). -...

Category: Business & Finance / Applications
Publisher: Quang Tran Hong, License: Freeware, Price: USD $0.00, File Size: 19.9 MB
Platform: Windows

Check in/out your assets to personnel and always know who to call to get an asset back. Get notified when an asset is overdue. Create reservations so you will not check out an asset accidentally when it should be kept in store for someone else.

Tool & Asset Manager will help you to keep track of your tool and asset inventory. Check in/out your assets to personnel and always know who to Call to get an asset back. Get notified when an asset is overdue. Create reservations so you won't check out an asset accidentally when it should be kept in store for someone else. Easily create and print barcode labels for your assets,...

Category: Business & Finance / Business Finance
Publisher: Vinity Soft inc., License: Shareware, Price: USD $299.00, File Size: 32.8 MB
Platform: Windows

Check in/out your assets to personnel and always know who to call to get an asset back. Get notified when an asset is overdue. Create reservations so you will not check out an asset accidentally when it should be kept in store for someone else.

Tool & Asset Manager will help you to keep track of your tool and asset inventory. Check in/out your assets to personnel and always know who to Call to get an asset back. Get notified when an asset is overdue. Create reservations so you won't check out an asset accidentally when it should be kept in store for someone else. Easily create and print barcode labels for your assets,...

Category: Business & Finance / Business Finance
Publisher: Vinity Soft inc., License: Shareware, Price: USD $299.95, File Size: 33.9 MB
Platform: Windows

ASLogger Call Recorder and Voice logger software has the ability to record multiple line types such as analog, proprietary digital PBX, T1/E1, ISDN, PRI, BRI, and VoIP lines.

ASLogger is a reliable, easy-to-use, easy-to-configure Call recording and Voice logging Software solution designed for small to large business environments. Our Call Recording and Voice logging Software has the ability to record multiple line types such as analog, proprietary digital PBX, T1/E1, ISDN, PRI, BRI, and VoIP lines. Browser based solution....

Category: Utilities / Misc. Utilities
Publisher: Ahmad Software Technologies, License: Shareware, Price: USD $0.00, File Size: 14.7 MB
Platform: Windows

This practical approach to facilitating common challenges facing modern organizations provides an intuitive solution to optimize service delivery and management.

This practical approach to facilitating common challenges facing modern organizations provides an intuitive solution to optimize Service delivery and Management. IT departments can avoid slow, unmanaged Service which can be both damaging to their reputation and cause loss in productivity as well as easily provide statistics which help justify their cost.

By...

Category: Business & Finance / Business Finance
Publisher: Latitude Software, License: Demo, Price: USD $0.00, File Size: 62.1 MB
Platform: Windows

Welltech SP365 is a soft-phone designed for VOIP service provider.

Welltech SP365 is a soft-phone designed for VOIP Service provider. With built-in Account Balance Display, Voice Mail Indicator and Text Message Chatting, SP365 is a best choice for running the VOIP Service with PC Windows platform solution. It is not only providing required features for Service provider, but also granting them to customize their own features such as...

Category: Internet / Communications
Publisher: Welltech Computer Co., License: Freeware, Price: USD $0.00, File Size: 4.3 MB
Platform: Windows

ActiPOINT of COMIREL offers a comprehensive call management and contact management: Third-party-conference, managing 3 phones, call forwarding, call redirection. It indicate who calls. A click - a call. Extension modules for Outlook and Lotus Notes.

ActiPOINT of COMIREL offers a comprehensive Call Management and contact Management. It supports variously initiating of calls and reading all calls. ActiPOINT provides following telephony features: Third-Party-Conference, managing of 3 phones, line toggling, Call redirection, Call forwarding, lines/calls on hold. In Interaction with ActiPOINTserver can be...

Category: Home & Education
Publisher: COMIREL, License: Shareware, Price: USD $37.00, File Size: 1.7 MB
Platform: Windows

Guide Tool is a Windows Media Center guide management application.

Guide Tool is a Windows Media Center guide Management application.

Main features:

- Local and remote guide Management
- Lineup customization backup and restore
- Channel name and number edition
- Restoration of previously edited channel names and numbers
- Modification of channels’ visibility
- Automated subscribing to...

Category: Audio / Audio Players
Publisher: 1geek1tool, License: Freeware, Price: USD $0.00, File Size: 58.4 KB
Platform: Windows

PrettyMay Call Center for Skype (PMCCS) is a 100% software-based call center solution for Skype.

PrettyMay Call Center for Skype (PMCCS) is a 100% Software-based Call center solution for Skype. It allows small sized businesses to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), extension transferring, Call recording and personalized voicemail capabilities - and a lot more as well. In...

Category: Business & Finance / Applications
Publisher: PrettyMay Inc., License: Shareware, Price: USD $150.00, File Size: 5.5 MB
Platform: Windows

rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.

This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters, taking...

Category: Business & Finance
Publisher: rapidHelp Software, License: Freeware, Price: USD $0.00, File Size: 45.0 MB
Platform: Windows

Call management can be broken down into three distinct areas: Incoming, During and After-Call.

Call Management can be broken down into three distinct areas: Incoming, During and After-Call. When an incoming Call arrives do you contemplate whether or not you want to answer it? Wish you could block a frequent caller or send them a text message notifying them that you are preoccupied at the moment? During a Call, do you ever find yourself wanting to look...

Category: Internet / SMS
Publisher: iambic, Inc., License: Shareware, Price: USD $19.95, File Size: 233.0 KB
Platform: PDA, Palm

- A Call Accoungting System which is compatible with any PBX.

- A Call Accoungting System which is compatible with any PBX. The Call detail record (CDR) can be programmed after installation and multiple CDR format can be used at the same time.- Support both Serial interface and IP interface to Pbx.- Support any Call charge scheme and multiple Call charge schemes (one per each telephone Service provider).- Export/import...

Category: Business & Finance / Applications
Publisher: Quang Tran Hong, License: Freeware, Price: USD $0.00, File Size: 16.0 MB
Platform: Windows

Q-Max is a powerful day-to-day management tool that allows Contact Centre Managers to calculate, in advance, the number of staff required to respond to customer demand.

Q-Max is a powerful day-to-day Management tool that allows Contact Centre Managers to calculate, in advance, the number of staff required to respond to customer demand. This means the Contact Centre can be run proactively ensuring maximum Call handling during times of high demand and providing efficient customer Service while avoiding Call peaks and troughs.

Category: Software Development / Management & Distribution
Publisher: Q-Max Systems Ltd, License: Demo, Price: USD $0.00, File Size: 2.2 MB
Platform: Windows

ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments.

ActiveXperts HelpDesk System is a powerful, web enabled support Management system designed for help desks, Call centers, customer support centers and ICT departments. It is designed to provide a complete support solution, to streamline helpdesk processes.
ActiveXperts HelpDesk System helps you to increase customer satisfaction and reduce customer downtime. It helps you to...

Category: Business & Finance / Applications
Publisher: ActiveXperts Software, License: Shareware, Price: USD $1195.00, File Size: 4.3 MB
Platform: Windows

Terrasoft CRM is developed specially for mid-size business. It provides ultimate tools for sales, marketing and service. Besides, it provides functionality for time, project and documents management and can be integrated with financial software.

Terrasoft CRM is developed specially for mid-size business and have thousands of users in retail, communications, IT, business services, automotive, finances, traveling and other industries. Terrasoft CRM is easy-to-use and and easy-to-implement. It contains all the ultimate CRM functions for sales, marketing and Service. Besides, Terrasoft CRM provides functionality for...

Category: Business & Finance
Publisher: Terrasoft, License: Demo, Price: USD $299.00, File Size: 12.2 MB
Platform: Windows