Free Downloads: Service Desk Software

iKode Service Desk X provide a broad range of professional fully integrated Serive Managemnt tool and offers a low cost of ownership yet comprehensive service desk, whether your want an ITIL whether you want an ITIL "Out of the Box" solutio

iKode Service Desk X provide a broad range of professional fully integrated Serive Managemnt tool and offers a low cost of ownership yet comprehensive Service Desk, whether your want an ITIL whether you want an ITIL "Out of the Box" solution for your IT Service management or simply need to map clearer business processes in customer services or...

Category: Business & Finance / Applications
Publisher: iKode Software Technology Co., Ltd., License: Shareware, Price: USD $99.98, File Size: 2.9 MB
Platform: Windows, Linux

Service Desk TTS, Ticket Tracking System, is a complete application that allows you to create and assign service tickets to your technicians.

Service Desk TTS, Ticket Tracking System, is a complete application that allows you to create and assign Service tickets to your technicians. This system also allows any user on your network to create a new Service ticket then you can assign it to the technician of your choice. Service Desk will save the new record to the database and then email you a...

Category: Business & Finance / Database Management
Publisher: Service Master Software, Inc., License: Shareware, Price: USD $0.00, File Size: 0
Platform: Windows

ServiceDesk Plus is a web based, easy to use Help Desk and Asset Mgmt software with integrated project management. ITIL ready version is also available

ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management Software which integrates Ticketing, Asset Tracking, Purchasing, Project Management, Contract Management and Knowledge Base in one low-cost package. It has an ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.

Category: Business & Finance / Inventory Systems
Publisher: ZOHO Corp., License: Freeware, Price: USD $0.00, File Size: 107.8 MB
Platform: Linux, Windows

The Web Help Desk is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software needs.

The Web Help Desk is an affordable and intuitive web based help Desk Software for your Service Desk Software, customer support Software, and issue tracking Software needs. Are you using "email" and "sticky notes" on your monitor to track your help Desk team's issues and requests? ?or STOP PAYING EXCESSIVE ANNUAL...

Category: Business & Finance / Applications
Publisher: MacsDesign Studio LLC, License: Freeware, Price: USD $0.00, File Size: 51.0 MB
Platform: Mac

The basic element of the Close Support application set is the Service Desk, a Windows application used by support or customer service personnel to manage service requests, incident reports and administration tasks.

The basic element of the Close Support application set is the Service Desk, a Windows application used by support or customer Service personnel to manage Service requests, incident reports and administration tasks. The free to use Express Edition of the Service Desk provides for management of organisations, people, tasks and calls and is ideally suited...

Category: Internet / Email
Publisher: Close Fit Software Limited, License: Freeware, Price: USD $0.00, File Size: 3.4 MB
Platform: Windows

SDE Db Explorer was designed for the Service Desk Express administrator to aid in the development
and testing of business rules, reports and general exploration of the Service Desk Express database.

SDE Db Explorer was designed for the Service Desk Express administrator to aid in the development
and testing of business rules, reports and general exploration of the Service Desk Express database.
You will be able to browse the tables and fields of the database showing all the field data types and sizes without
stopping the application server.

Category: Business & Finance / Database Management
Publisher: Cedar Technology, License: Freeware, Price: USD $0.00, File Size: 4.7 MB
Platform: Windows

Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web.

Help Desk Software solutions from sitehelpdesk.com. Designed for any Internal support services, IT Service Management or Customer support over the web. Integrated email monitor for two way email tracking in and out of the help Desk. Integrates with leading PC auditing and asset management tools. All products are 100 percent web browser based. Shared open source code.

Category: Internet / Internet Phone and Teleconferencing
Publisher: sitehelpdesk.com, License: Demo, Price: USD $800.00, File Size: 10.7 MB
Platform: Windows, Pocket PC, Palm, BlackBerry, iPhone, iPod, iTouch, Java

Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services.

Help Desk for IIS is a web-based help Desk Software solution for delivering customer Service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. You don't need any additional Software for your customers or technicians except web browser. Open support requests via login or send an email to...

Category: Business & Finance
Publisher: MIS Utilities, License: Shareware, Price: USD $199.00, File Size: 4.1 MB
Platform: Windows

SmarterTrack 7.

SmarterTrack 7.x is a powerful help Desk application built for tracking, managing, and reporting on customer Service and communications, including sales and support issues.

Category: Business & Finance / Applications
Publisher: smartertools.com, License: Freeware, Price: USD $0.00, File Size: 25.6 MB
Platform: Windows, Mac, Vista

The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies.

The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization * An IT manager who wants to...

Category: Software Development
Publisher: Ovitz Taylor Gates, License: Shareware, Price: USD $199.00, File Size: 4.3 MB
Platform: Windows, Mac, Linux, Palm, Pocket PC, Symbian, OS/2, Unix, MS-DOS, BEOS

Omnistar Help Desk Software is one of many online applications developed by Omnistar Interactive.

Omnistar Help Desk Software is one of many online applications developed by Omnistar Interactive. As an eBusiness application Service provider, Omnistar Interactive understands the need to be able to effectively communicate with your website visitors. We also understand that each visitor to your website could be a potential customer, partner or solid business...

Category: Web Authoring / Web Design Utilities
Publisher: Omnistar Interactive, License: Commercial, Price: USD $147.00, File Size: 4.0 KB
Platform: Windows

SysAid is software for organizations' IT (Information Technology) departments.

SysAid is Software for organizations' IT (Information Technology) departments. It provides asset management, automatically scanning the organization's network and listing its machines. SysAid provides details on each machine (its hardware, Software, history, and more), and lets you remote control it. Without ever leaving their office, IT managers can control the entire...

Category: Business & Finance / Applications
Publisher: Ilient Help Desk Software, License: Freeware, Price: USD $0.00, File Size: 37.7 MB
Platform: Windows, Linux

Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management, enables your organization to manage support services to your employees and customers through a help desk portal.

Polar Help Desk is a web based help Desk that helps you organize support department. With email integration, incident management enables your organization to manage support services to your employees and customers through a central help Desk portal. Pay what you want for your first license of Polar Help Desk 5. Key advantages: - Incorporate proven Incident...

Category: Business & Finance / CRM
Publisher: Polar, License: Demo, Price: USD $150.00, File Size: 16.8 MB
Platform: Windows

SysAid monitors your network, providing information (such as hardware/software) about your assets, and allowing remote control. It also provides help desk, reports, and more.

SysAid is Software for organizations' IT (Information Technology) departments. It provides asset management and monitoring, automatically scanning the organization's network, listing and testing its machines. SysAid provides details on each machine (its hardware, Software, history, and more), allows you to configure different tests for it and lets you remote control it. Without...

Category: Business & Finance
Publisher: Ilient Help Desk Software, License: Freeware, Price: USD $0.00, File Size: 50.3 MB
Platform: Windows, Linux, Unix

ScriptLogic Desktop Authority Password Self-Service provides users and help desk support personnel with the ability to easily and securely manage their passwords, thus eliminating the need for assistance from high-level administrators, and reducing h

ScriptLogic Desktop Authority Password Self-Service provides users and help Desk support personnel with the ability to easily and securely manage their passwords, thus eliminating the need for assistance from high-level administrators, and reducing help Desk workload. This solution offers a powerful and flexible password policy control mechanism that allows the...

Category: Business & Finance / Business Finance
Publisher: ScriptLogic Corporation, License: Shareware, Price: USD $250.00, File Size: 227.4 MB
Platform: Windows

Polar Help Desk Free is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.

Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will...

Category: Business & Finance
Publisher: Polar, License: Freeware, Price: USD $0.00, File Size: 9.5 MB
Platform: Windows

VueChat installs a web based Customer Service / Online Help Desk software on your website in a few minutes. The Customer Service software is featured with video/voice chat, Instant Messaging, VoIP and CRM technologies.

VueChat Personal Edition is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies. VueChat allows customers and website visitors to contact directly with company representatives or government employees through a web browser....

Category: Business & Finance
Publisher: VueCam, License: Shareware, Price: USD $19.00, File Size: 3.3 MB
Platform: Windows, Linux, Unix, AS/400, OS/2, Mac

Hardware Inspector Service Desk. Request management in organizations. Close monitoring of user request, user self registration, access permission, built-in email notifier. Integration with Hardware Inspector and Hardware Inspector Client/Server.

Hardware Inspector Service Desk is a valuable extension for Hardware Inspector and Hardware Inspector Client/Server, the all-in-one tools for computer inventory and management from Database Harbor Software. It is a web interface which provides effective communication between a user and a supporter. It helps users register on their own and submit their requests directly from...

Category: Business & Finance / Applications
Publisher: Database Harbor Software, License: Shareware, Price: USD $129.00, USD129, File Size: 6.7 MB
Platform: Windows

AdSysNet Self-Service Password Reset is a web based active directory self service password reset tool. Also, the tool supports help desk based ticketing system. Supports resetting password from the logon screen itself.Multiple domains can be managed.

AdSysNet Self-Service Password Reset is a web based active directory self Service password reset tool. The tool consists of four major components and they are, 1. Admin Console - Lets the Administrators to configure the security settings and view the audit report. 2. Service Component - It is the centralized and core component of AdSysNet Self-Service...

Category: Security & Privacy / Password Managers & Generators
Publisher: AdSysNet Solutions, License: Freeware, Price: USD $0.00, File Size: 30.0 MB
Platform: Windows

Chily Active Directory Self Service streamlines managing users information in Active Directory, resetting users accounts passwords, and unlocking the locked out accounts by enabling the end users to perform all these tasks by their own.

Providing wrong password while logging in to the account for multiple times lead into the account lock. After an account has locked user needs to contact with the administrator / help Desk staff for unlocking his account. The process of unlocking a user's account takes significant time. Moreover, due to the password's complexity, users generally forget passwords of their accounts and...

Category: Utilities / System Utilities
Publisher: Network Management, License: Shareware, Price: USD $0.00, File Size: 2.1 MB
Platform: Windows

WEB TRACKS it is an Help Desk Software with Automated Ticket Assignments & Email Alerts.

WEB TRACKS it is an Help Desk Software with Automated Ticket Assignments & Email Alerts. Web Tracks includes a comprehensive Help Desk system. This allows you to assign tasks and help Desk tickets to your technicians. Many different reports can be generated from this information including how many hours you're working for different departments, what types of...

Category: Utilities / System Utilities
Publisher: GRITWARE, LLC, License: Shareware, Price: USD $345.00, File Size: 25.9 MB
Platform: Windows

Macros - Help Desk Reply Automation and Macro Software. Macros allows you to store your commonly typed information and recall it instantly using hotkeys.

(EG. F1, F2 etc. ) it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application.

Category: Business & Finance
Publisher: Information Packaging, License: Shareware, Price: USD $29.95, File Size: 951.8 KB
Platform: Windows

is a multi-user international clock program.

is a multi-user international clock program. It displays as many clocks as you like with different time zones, different clock styles and different window styles all on one screen. It can be used as a time calculator or a screen saver as well.
Clockmate is right for you if you need to know the time of a city or a country instantly. If you are an international traveller or a telecommuter, or...

Category: Home & Education / Clocks
Publisher: Squares Solutions Company, License: Shareware, Price: USD $9.99, File Size: 36.8 MB
Platform: Windows

Manage and deliver support services to your employees and customers through a central web-based help desk portal.

Manage and deliver support services to your employees and customers through a central web-based help Desk portal.
Email integration: Manage email flow with help Desk integrated with multiple email accounts and customize email notification templates using scripting language. Integrate any other system through API.
Easily integrate any system through RESTful API, e.g....

Category: Business & Finance / Project Management
Publisher: Polar, License: Shareware, Price: USD $50.00, File Size: 45.3 MB
Platform: Windows

Inventory Manager is a FREE Help Desk and Network Inventory Management program is purpose built to help network administrators and help desk staff to more easily manage the hardware, software and activity on their networks.

Inventory Manager is a FREE Help Desk and Network Inventory Management program is purpose built to help network administrators and help Desk staff to more easily manage the hardware, Software and activity on their networks. A company's network may consist of computers, printers, hubs, scanners, digitizers, and any number of other peripheral devices, along with the...

Category: Business & Finance / Applications
Publisher: Microforge.net LLC, License: Freeware, Price: USD $0.00, File Size: 14.7 MB
Platform: Windows